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April 10, 2013 - November 15, 2024
April 10, 2013 - November 15, 2024
Corresponding Author
Felipe Caro
http://orcid.org/0000-0003-0947-3958
Anderson School of Management, University of California, Los Angeles, Los Angeles, California 90095;
A. Gürhan Kök
College of Administrative Sciences and Economics, Koç University, 34450 Sariyer/Istanbul, Turkey;
Victor Martínez-de-Albéniz
http://orcid.org/0000-0001-8391-2205
IESE Business School, University of Navarra, 08034 Barcelona, Spain
Corresponding Author
Felipe Caro
http://orcid.org/0000-0003-0947-3958
Anderson School of Management, University of California, Los Angeles, Los Angeles, California 90095;
A. Gürhan Kök
College of Administrative Sciences and Economics, Koç University, 34450 Sariyer/Istanbul, Turkey;
Victor Martínez-de-Albéniz
http://orcid.org/0000-0001-8391-2205
IESE Business School, University of Navarra, 08034 Barcelona, Spain
Retailing consists of all the activities associated with the selling of goods to the final consumer. In this article, we review the research on retail operations published in Manufacturing & Service Operations Research (M&SOM) since 1999. We then discuss the current retail landscape and the new research directions it offers, in which M&SOM can play a prominent role.
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