Can We Secure Future-Responsive Management Through Systems Thinking and Design?

  • Werner Ulrich

    Office of Evaluation Research, Department of Public Health and Social Welfare of the Canton of Berne, Rathausgasse 1, CH-30111 Berne, Switzerland, and Department of Philosophy, Lehrstuhl für Sozialarbeit, University of Fribourg, Route des Bonnesfontaines 11, CH-1700 Fribourg, Switzerland

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Published Online:https://doi.org/10.1287/inte.24.4.26

Future-responsive management may depend on C. West Churchman's understanding of systems design and management. Future-responsive management raises fundamental cognitive and methodological difficulties. No conceivable systems approach can make these difficulties disappear, but we can at least try to understand them and to face them self-critically. To this end, the systems idea has more to contribute than is generally recognized.

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