Toward New Metrics for Net-Enhanced Organizations

References

• Agarwal Ritu, Venkatesh V. Assessing a firm's Web presence. Inform. Systems Res. (2002) 13(2):168–186Link, Google Scholar
• Blalock Hubert M.Theory Construction: From Verbal to Mathematical Formulation (1969) (Prentice-Hall, Englewood Cliffs, NJ) Google Scholar
• Blalock Hubert M.Social Statistics (1979) (McGraw-Hill, New York) Google Scholar
• Boudreau Marie, Gefen David, Straub Detmar. Validation in IS research: A state-of-the-art assessment. MIS Quart. (2001) 25(1):1–24Crossref, Google Scholar
• Campbell Donald T. Recommendations for APA test standards regarding construct, trait, discriminant validity. Amer. Psychologist (1960) 15(August):546–553Crossref, Google Scholar
• Campbell Donald T., Fiske Donald W. Convergent and discriminant validation by the multitrait-multimethod matrix. Psych. Bull (1959) 56(2):81–105Crossref, Google Scholar
• Chatfield Akemi Takeoka, Yetton Philip. Strategic payoff from EDI as a function of EDI embeddedness. J. Management Inform. Systems (2000) 16(4):195–224Crossref, Google Scholar
• Chen Pei-Yu (Sharon), Hitt Lorin M. Measuring switching costs and the determinants of customer retention in internet-enabled businesses: A study of the online brokerage industry. Inform. Systems Res. (2002) 13(3):255–274Link, Google Scholar
• Cook Thomas D., Campbell Donald T.Quasi-Experimentation: Design and Analysis Issues for Field Settings (1979) (Houghton Mifflin, Boston, MA) Google Scholar
• Coombs Clyde Hamilton. A Theory of Data (1976) (Mathesis Press, Ann Arbor, MI) Google Scholar
• Davis Fred. Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quart. (1989) 13(3):319–340Crossref, Google Scholar
• Devaraj Sarv, Fan Ming, Kohli Rajiv. Antecedents of B2C channel satisfaction and preference: Validating e-commerce metrics. Inform. Systems Res. (2002) 13(3):316–333Link, Google Scholar
• Dewan Rajiv, Jing Bing, Seidmann Abraham. Adoption of Internet-based product customization and pricing strategies. J. Management Inform. Systems (2000) 17(2):9–28Crossref, Google Scholar
• Earl Michael, Khan Bushra. e-Commerce is changing the face of IT. Sloan Management Rev. (2001) 43(1):64–72Google Scholar
• Eroglu Sevgin A., Machleit Karen A., Davis Lenita M. Atmospheric qualities of online retailing: A conceptual model and implications. J. Bus. Res. (2001) 54(2):177–184Crossref, Google Scholar
• Hart Paul J., Saunders Carol S. Emerging electronic partnerships: Antecedents and dimensions of EDI use from the supplier's perspective. J. Management Inform. Systems (1998) 14(4):87–111Crossref, Google Scholar
• Hill Richard. Electronic commerce, the World Wide Web, Minitel, and EDI. Inform. Soc. (1997) 13(1):33–41Crossref, Google Scholar
• Jarvenpaa Sirkka L., Nissen H.-E., Klein H. K., Hirschheim R. Panning for gold in information systems research: ‘Second-hand’ data. Information Systems Research: Contemporary Approaches and Emergent Traditions (1991) (Elsevier Science Publishers B.V., North-Holland, Amsterdam, The Netherlands) 63–80Google Scholar
• Kambil Ajit, Heck Eric Van. Reengineering the Dutch flower auctions: A framework for analyzing exchange organizations. Inform. Systems Res. (1998) 9(1):1–19Link, Google Scholar
• Kim Jinwoo, Lee Jungwon, Han Kwanghee, Lee Moonkyu. Businesses as buildings: Metrics for architectural quality of internet businesses. Inform. Systems Res. (2002) 13(3):239–254Link, Google Scholar
• Klein Rich. The effect of e-business enabled symmetric information sharing practices in vendor/client relationships. (2001) (Georgia State University, Atlanta, GA) . Unpublished dissertation proposalGoogle Scholar
• Koufaris Marios. Applying the technology acceptance model and flow theory to online consumer behavior. Inform. Systems Res. (2002) 13(2):205–223Link, Google Scholar
• Kraut Robert, Steinfield Charles, Chan Alice P., Butler Brian, Hoag Anne. Coordination and virtualization: The role of electronic networks and personal relationships. Organ. Sci. (1999) 10(6):722–740Link, Google Scholar
• Kumar Akhil, Leon Zhao J. Workflow support for electronic commerce applications. Decision Support Systems (2002) 32(3):265–278Crossref, Google Scholar
• Massetti Brenda, Zmud Robert W. Measuring the extent of EDI usage in complex organizations: Strategies and illustrative examples. MIS Quart. (1996) 331–345Crossref, Google Scholar
• McKinney Vicki, Yoon Kanghyun, Zahedi Fatemeh “Mariam”. The measurement of Web-customer satisfaction: An expectation and disconfirmation approach. Inform. Systems Res. (2002) 13(3):296–315Link, Google Scholar
• McKnight D. Harrison, Choudhury Vivek, Kacmar Charles. Developing and validating trust measures for e-commerce: An integrative typology. Inform. Systems Res. (2002) 13(3):334–359Link, Google Scholar
• Palmer Jonathan. Website usability, design, and performance metrics. Inform. Systems Res. (2002) 13(2):151–167Link, Google Scholar
• Papazoglou Michael P., Ribbers Piet, Tsalgatidou Aphrodite. Integrated value chains and their implications from a business and technology standpoint. Decision Support Systems (2000) 29(4):323–342Crossref, Google Scholar
• Parasuraman A., Zeithaml V. A., Berry L. L. SERVQUAL—A multiple-item scale for measuring consumer perceptions of service quality. J. Retailing (1988) 64(1):12–40Google Scholar
• Roberts Timothy R., Kohli Rajiv, Sherer Susan A. Measuring collaborative planning, forecasting, and replenishment (CPFR) systems payoff: A case study. Proc. Americas Conf. Inform. Systems (2001) Boston, MA:1797–1799Google Scholar
• Rose Gregory, Straub Detmar W. The effect of download time on consumer attitude toward the e-service retailer. e-Service J (2001) 1(1):55–76Crossref, Google Scholar
• Straub Detmar W. Validating instruments in MIS research. MIS Quart. (1989) 13(2):147–169Crossref, Google Scholar
• Straub Detmar W., Klein Richard. e-Competitive transformations. Bus. Horizons (2001) 44(3):3–12Crossref, Google Scholar
• Straub Detmar W., Watson Rick. Transformational issues in researching IS and Net-enabled organizations. Inform. Systems Res. (2001) 12(4):337–345Link, Google Scholar
• Straub Detmar W., Hoffman Donna, Weber Bruce, Steinfield Charles. Measuring e-commerce in Net-enabled organizations. Inform. Systems Res. (2002) 13(2):115–124Link, Google Scholar
• Subramani Mani, Walden Eric A. The impact of e-commerce announcements on the market value of firms. Inform. Systems Res. (2001) 12(2):135–154Link, Google Scholar
• Tapscott Don. Digital Economy: Promise and Peril in the Age of Networked Intelligence (1996) (McGraw-Hill, New York) Google Scholar
• Torkzadeh Reza, Dhillon Gurpreet. Measuring factors that influence internet commerce success. Inform. Systems Res. (2002) 13(2):187–204Link, Google Scholar
• Venkatraman N., Ramanujam V. Measurement of business performance in strategy research. Acad. Management Rev. (1986) 11:801–814Crossref, Google Scholar
• Watson Richard T., Straub Detmar W. New horizons for ICT research in Net-enhanced organizations. (2002) . Working paper, University of Georgia, Athens, GAGoogle Scholar
• Weill Peter, Vitale Michael. From Place to Space: Migrating to eBusiness Models (2001) (Harvard Business School Press, Cambridge, MA) Google Scholar
• Wheeler Brad. The net-enabled business innovation cycle: A dynamic capabilities theory for assessing Net-enablement. Inform. Systems Res. (2002) 13(2):125–146Link, Google Scholar
• Williamson Oliver E. Transaction cost economics: The comparative contracting perspective. J. Econom. Behavior & Organ. (1987) 8(4):617–625Crossref, Google Scholar
• Zahra Shaker, George Gerald. Wheeler's Net-enabled business innovation cycle and a strategic entrepreneurship perspective on the evolution of dynamic capabilities. Inform. Systems Res. (2002) 13(2):147–150Link, Google Scholar
• Zhu Kevin, Kraemer Ken. e-Commerce metrics for Net-enhanced organizations: Assessing the value of e-commerce to firm performance in the manufacturing sector. Inform. Systems Res. (2002) 13(3):275–295Link, Google Scholar