The Impact of Social Nudges on User-Generated Content for Social Network Platforms
References
- (2014a) No margin, no mission? A field experiment on incentives for public service delivery. J. Public Econom. 120:1–17.Crossref, Google Scholar
- (2014b) Awards unbundled: Evidence from a natural field experiment. J. Econom. Behav. Organ. 100:44–63.Crossref, Google Scholar
- (2019) Coordinating supply and demand on an on-demand service platform with impatient customers. Manufacturing Service Oper. Management 21(3):556–570.Link, Google Scholar
- (2006) Who’s who in networks. wanted: The key player. Econometrica 74(5):1403–1417.Crossref, Google Scholar
- (2016) Online collaborative filtering on graphs. Oper. Res. 64(3):756–769.Link, Google Scholar
- (2017) The Relationship Between Simple Employee Recognition and Employee Productivity in Business Organizations. A Case Study (Anchor Academic Publishing, Hamburg, Germany).Google Scholar
- (2015) Do your online friends make you pay? A randomized field experiment on peer influence in online social networks. Management Sci. 61(8):1902–1920.Link, Google Scholar
- (2019) Spatial pricing in ride-sharing networks. Oper. Res. 67(3):744–769.Link, Google Scholar
- (2016) Competitive targeted advertising over networks. Oper. Res. 64(3):705–720.Link, Google Scholar
- (2016) Employee recognition and performance: A field experiment. Management Sci. 62(11):3085–3099.Link, Google Scholar
- (2020) Peer effects in networks: A survey. Annual Rev. Econom. 12:603–629.Crossref, Google Scholar
- (2011) The labor illusion: How operational transparency increases perceived value. Management Sci. 57(9):1564–1579.Link, Google Scholar
- (2017) Creating reciprocal value through operational transparency. Management Sci. 63(6):1673–1695.Link, Google Scholar
- (2022) How do peer awards motivate creative content? Experimental evidence from Reddit. Management Sci. 68(5):3488–3506.Link, Google Scholar
- (2018) Stimulating online reviews by combining financial incentives and social norms. Management Sci. 64(5):2065–2082.Link, Google Scholar
- (2015) A dollar for your thoughts: Feedback-conditional rebates on eBay. Management Sci. 61(9):2052–2063.Link, Google Scholar
- (2017) The role of surge pricing on a service platform with self-scheduling capacity. Manufacturing Service Oper. Management 19(3):368–384.Link, Google Scholar
- (2020) Optimal signaling of content accuracy: Engagement vs. misinformation. Oper. Res. 68(2):497–515.Abstract, Google Scholar
- (2012) Optimal pricing in networks with externalities. Oper. Res. 60(4):883–905.Link, Google Scholar
- (2020) Managing online content to build a follower base: Model and applications. INFORMS J. Optim. 2(1):57–77.Link, Google Scholar
- (2019) Long-run effects of temporary incentives on medical care productivity. Amer. Econom. J. Appl. Econom. 11(3):92–127.Crossref, Google Scholar
- (2011) Online social interactions: A natural experiment on word of mouth vs. observational learning. J. Marketing Res. 48(2):238–254.Crossref, Google Scholar
- (2010) Social comparisons and contributions to online communities: A field experiment on MovieLens. Amer. Econom. Rev. 100(4):1358–1398.Crossref, Google Scholar
- (2020) Designing price incentives in a network with social interactions. Manufacturing Service Oper. Management 22(2):292–309.Link, Google Scholar
- (2020b) Value of high-quality logistics: Evidence from a clash between SF Express and Alibaba. Management Sci. 66(9):3879–3902.Link, Google Scholar
- (2020a) Reducing discrimination with reviews in the sharing economy: Evidence from field experiments on Airbnb. Management Sci. 66(3):1071–1094.Link, Google Scholar
- (2019) Learning from inventory availability information: Evidence from field experiments on Amazon. Management Sci. 65(3):1216–1235.Link, Google Scholar
- (2012) The effects of training on own and co-worker productivity: Evidence from a field experiment. Econom. J. 122(560):376–399.Google Scholar
- (2004) Causes and consequences of limited attention. Brain Behav. Evolution 63(4):197–210.Crossref, Google Scholar
- (2017) Honours Vs. Money: The Economics of Awards (Oxford University Press, Oxford, UK).Crossref, Google Scholar
- (2017) Fostering public good contributions with symbolic awards: A large-scale natural field experiment at Wikipedia. Management Sci. 63(12):3999–4015.Link, Google Scholar
- (2020) Recognition incentives for internal crowdsourcing: A field experiment at NASA. Harvard Business School Technology & Operations Management Unit Working Paper No. 20-059, Harvard Business School, Boston.Google Scholar
- (2021) Competition for attention in online social networks: Implications for seeding strategies. Management Sci. 67(2):1026–1047.Link, Google Scholar
- (2016) Do incentive hierarchies induce user effort? Evidence from an online knowledge exchange. Inform. Systems Res. 27(3):497–516.Link, Google Scholar
- (2010) A little thanks goes a long way: Explaining why gratitude expressions motivate prosocial behavior. J. Personality Soc. Psych. 98(6):946–955.Crossref, Google Scholar
- (2019) Operations in the on-demand economy: Staffing services with self-scheduling capacity. Hu M, ed. Sharing Economy: Making Supply Meet Demand (Springer International, Berlin), 249–278.Crossref, Google Scholar
- (2012) Matrix Analysis (Cambridge University Press, Cambridge, UK).Crossref, Google Scholar
- (2019) Motivating user-generated content with performance feedback: Evidence from randomized field experiments. Management Sci. 65(1):327–345.Link, Google Scholar
- (2005) The economics of social networks. Working paper, California Institute of Technology, Pasadena, CA.Google Scholar
- (2020) Bike-share systems: Accessibility and availability. Management Sci. 66(9):3803–3824.Link, Google Scholar
- (2015) The impact of training on productivity and wages: Firm-level evidence. Rev. Econom. Statist. 97(2):485–497.Crossref, Google Scholar
- (2011) Getting more work for nothing? Symbolic awards and worker performance. Amer. Econom. J. Microeconomics 3(3):86–99.Crossref, Google Scholar
- (2019) Spillover effects of financial incentives on non-incentivized user engagement: Evidence from an online knowledge exchange platform. J. Management Inform. Systems 36(1):289–320.Crossref, Google Scholar
- (2011) The effects of lottery prizes on winners and their neighbors: Evidence from the Dutch postcode lottery. Amer. Econom. Rev. 101(5):2226–2247.Crossref, Google Scholar
- (2000) Performance pay and productivity. Amer. Econom. Rev. 90(5):1346–1361.Crossref, Google Scholar
- (2020) Do social media trump government report cards in influencing consumer choice? Evidence from U.S. nursing homes. Preprint, submitted January 24, https://www.researchgate.net/publication/338853735_Do_Social_Media_Trump_Govern ment_Report_Cards_in_Influencing_Consumer_Choice_Evidence_from_US_Nursing_Homes.Google Scholar
- (2009) Peers at work. Amer. Econom. Rev. 99(1):112–145.Crossref, Google Scholar
- (2020) Lifting the veil: The benefits of cost transparency. Marketing Sci. 39(6):1105–1121.Link, Google Scholar
- (2017) Optimizing performance-based Internet advertisement campaigns. Oper. Res. 65(1):38–54.Link, Google Scholar
- (2022) Manufacturing productivity with worker turnover. Management Sci., ePub ahead of print August 9, https://doi.org/10.1287/mnsc.2022.4476.Google Scholar
- (2018) The family peer effect on mothers’ labor supply. Amer. Econom. J. Appl. Econom. 10(3):206–234.Crossref, Google Scholar
- (2017) Dynamic pricing in the presence of social learning and strategic consumers. Management Sci. 63(4):919–939.Link, Google Scholar
- (2016) Is it enough? Evidence from a natural experiment in India’s agriculture markets. Management Sci. 62(9):2481–2503.Link, Google Scholar
- Pew Research Center (2010) Online product research (September 29), https://www.pewresearch.org/internet/2010/09/29/online-product-research-2/.Google Scholar
- (2014) No praise without effort: Experimental evidence on how rewards affect Wikipedia’s contributor community. Inform. Comm. Soc. 17(4):451–462.Crossref, Google Scholar
- (2014) Optimal design of social comparison effects: Setting reference groups and reference points. Management Sci. 60(3):606–627.Link, Google Scholar
- (2000) Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. Amer. Psych. 55(1):68–78.Crossref, Google Scholar
- (2001) Peer effects with random assignment: Results for Dartmouth roommates. Quart. J. Econom. 116(2):681–704.Crossref, Google Scholar
- (2018) Closing the productivity gap: Improving worker productivity through public relative performance feedback and validation of best practices. Management Sci. 64(6):2628–2649.Link, Google Scholar
- (2014) When does the devil make work? An empirical study of the impact of workload on worker productivity. Management Sci. 60(6):1574–1593.Link, Google Scholar
- (2019) When you work with a superman, will you also fly? An empirical study of the impact of coworkers on performance. Management Sci. 65(8):3495–3517.Link, Google Scholar
- (2020) At your service on the table: Impact of tabletop technology on restaurant performance. Management Sci. 66(10):4496–4515.Link, Google Scholar
- (2009) Nudge: Improving Decisions About Health, Wealth, and Happiness (Penguin, New York).Google Scholar
- (2018) Socially nudged: A quasi-experimental study of friends’ social influence in online product ratings. Inform. Systems Res. 29(3):641–655.Link, Google Scholar
- (2005) Resource and peer impacts on girls’ academic achievement: Evidence from a randomized experiment. Amer. Econom. Rev. 95(2):199–203.Crossref, Google Scholar
- (2021) The interplay between online reviews and physician demand: An empirical investigation. Management Sci. 67(12):7344–7361.Link, Google Scholar
- (2010) Activity lifespan: An analysis of user survival patterns in online knowledge sharing communities. Proc. Internat. AAAI Conf. Web Social Media, vol. 4 (AAAI Press, Palo Alto, CA), 186–193. https://ojs.aaai.org/index.php/ICWSM/article/view/14010.Google Scholar
- (2022) The value of customer-related information on service platforms: Evidence from a large field experiment. Preprint, submitted October 25, http://dx.doi.org/10.2139/ssrn.3528619.Google Scholar
- (2017) Does social interaction improve learning outcomes? Evidence from field experiments on massive open online courses. Manufacturing Service Oper. Management 19(3):347–367.Link, Google Scholar
- (2019) The value of pop-up stores on retailing platforms: Evidence from a field experiment with Alibaba. Management Sci. 65(11):5142–5151.Link, Google Scholar
- (2020) The long-term and spillover effects of price promotions on retailing platforms: Evidence from a large randomized experiment on Alibaba. Management Sci. 66(6):2589–2609.Link, Google Scholar
- (2016) Targeted information release in social networks. Oper. Res. 64(3):721–735.Link, Google Scholar

