Human-Algorithm Collaboration in Gig Work: The Role of Experience, Skill Level, and Task Complexity

The authors extend their gratitude to several colleagues at Instacart for their valuable discussions and support for this research project. The authors are also grateful to the Department Editor, the Associate Editor, and the anonymous referees for being very hands-on and for providing comprehensive and thoughtful suggestions, which significantly improved both the quality of the paper and its exposition. The authors thank Instacart (Maplebear Inc.) for providing the data and platform access necessary to conduct this field experiment. Benjamin Knight is an employee of Maplebear Inc. The views expressed in this paper are those of the authors and do not necessarily reflect the official policy or position of Maplebear Inc.