The Role of Time-Varying Contextual Factors in Latent Attrition Models for Customer Base Analysis

• Patrick Bachmann

  Corresponding Author

  Patrick Bachmann

  [email protected]

  https://orcid.org/0000-0002-3938-2697

  University Research Priority Program Social Networks, University of Zurich, 8050 Zurich, Switzerland;

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• Markus Meierer

  Markus Meierer

  [email protected]

  https://orcid.org/0000-0003-1995-5897

  University Research Priority Program Social Networks, University of Zurich, 8050 Zurich, Switzerland;

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• Jeffrey Näf

  Jeffrey Näf

  [email protected]

  https://orcid.org/0000-0003-0920-1899

  Department of Mathematics, Eidgenössische Technische Hochschule (ETH) Zurich, 8092 Zurich, Switzerland

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