Digital Piracy, Creative Productivity, and Customer Care Effort: Evidence from the Digital Publishing Industry

• Xiaolin Li

  Xiaolin Li

  [email protected]

  https://orcid.org/0000-0002-0261-823X

  Department of Management, London School of Economics and Political Science, London WC2A 2AE, United Kingdom;

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• Chenxi Liao

  Chenxi Liao

  [email protected]

  https://orcid.org/0000-0003-3267-4707

  CUHK Business School, The Chinese University of Hong Kong, Shatin, New Territories, Hong Kong;

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• Ying Xie

  Ying Xie

  [email protected]

  https://orcid.org/0000-0003-4573-7797

  Naveen Jindal School of Management, University of Texas at Dallas, Richardson, Texas 75080

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