Creating Social Contagion Through Firm-Mediated Message Design: Evidence from a Randomized Field Experiment
Published Online:5 Aug 2020https://doi.org/10.1287/mnsc.2020.3581
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Member LoginApril 10, 2013 - June 5, 2026
April 10, 2013 - June 5, 2026
Tianshu Sun
[email protected]https://orcid.org/0000-0002-9786-044X
Marshall School of Business, University of Southern California, Los Angeles, California 90089;
Siva Viswanathan
[email protected]https://orcid.org/0000-0002-2730-0746
Robert H. Smith School of Business, University of Maryland, College Park, Maryland 20742;
Corresponding Author
Elena Zheleva
[email protected]Department of Computer Science, University of Illinois at Chicago, Chicago, Illinois 60607
Tianshu Sun
[email protected]https://orcid.org/0000-0002-9786-044X
Marshall School of Business, University of Southern California, Los Angeles, California 90089;
Siva Viswanathan
[email protected]https://orcid.org/0000-0002-2730-0746
Robert H. Smith School of Business, University of Maryland, College Park, Maryland 20742;
Corresponding Author
Elena Zheleva
[email protected]Department of Computer Science, University of Illinois at Chicago, Chicago, Illinois 60607

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