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Editorial Column
Free Access
Editorial Column—On Methods, Disciplines, and Applications
Pages:i–i
Published Online:November 18, 2014
Commentary
Commentary—Making Sense of Higher Education’s Future: An Economics and Operations Perspective
Pages:207–216
Published Online:November 18, 2014
Research Articles
The Influence of Online Reputation and Product Heterogeneity on Service Firm Financial Performance
Pages:217–228
Published Online:November 18, 2014
A Network Economic Game Theory Model of a Service-Oriented Internet with Price and Quality Competition in Both Content and Network Provision
Pages:229–250
Published Online:November 18, 2014
Developing a Modular Service Architecture for E-store Supply Chains: The Small- and Medium-Sized Enterprise Perspective
Pages:251–273
Published Online:December 19, 2014
A Universal Appointment Rule with Patient Classification for Service Times, No-Shows, and Walk-Ins
Pages:274–295
Published Online:December 19, 2014
Information Service Blueprint: A Service Blueprinting Framework for Information-Intensive Services
Pages:296–312
Published Online:December 19, 2014
Editorial Board
Appreciation to Referees
Call for Papers
Free Access
Call for Papers—In Search of a New Alignment in Service Research: An Unprecedented, Dual-Journal Call For Papers
Pages:317–319
Published Online:December 19, 2014
Free Access
Call for Papers—Service Science Special Issue: Co-Creating the Customer Service Experience with High Tech and High Touch
Pages:320–320
Published Online:December 19, 2014
Free Access
Call for Papers—Service Science Special Issue: Multi-actor Value Creation in Service Innovation
Pages:321–321
Published Online:December 19, 2014
