Contributors
Jeroen Beliën (“Improving Workforce Scheduling of Aircraft Line Maintenance at Sabena Technics”) is an associated professor in the Center for Informatics, Modelling and Simulation at the University College Brussels and an affiliated professor at the Catholic University of Leuven, Belgium. He teaches courses in operations management and OR. His research focuses on developing new scheduling algorithms with applications in healthcare, air traffic, sports, and waste collection.
Roger Chapman Burk (“The US Army Projects the Effect of Merit Pay on Payroll Growth”) is an associate professor in the Department of Systems Engineering at the US Military Academy at West Point, where he has been since 2000. Previously, he served as a space operations officer and as an assistant professor in the US Air Force, from which he retired in 1995. He then worked in industry as a senior scientist with SAIC and as a senior project engineer for the Aerospace Corporation prior to West Point. He has a PhD in OR from the University of North Carolina at Chapel Hill.
Brecht Cardoen (“Improving Workforce Scheduling of Aircraft Line Maintenance at Sabena Technics”) is an assistant professor at Vlerick Leuven Gent Management School and a research fellow at the Catholic University of Leuven, Belgium. He teaches courses in decision sciences, business statistics, and management integration. His research lies within the domain of service operations management with a focus on healthcare applications.
Soo-Haeng Cho (“A Large US Retailer Selects Transportation Carriers Under Diesel Price Uncertainty”) is an assistant professor of operations management at the Tepper School of Business, Carnegie Mellon University. His research interests span supply chain management, operations strategy, healthcare operations, and technology management. He received several awards including the Xerox/DTM Best Paper Award from the American Society of Mechanical Engineers in 2001, and the second prize from the M&SOM Student Paper Competition in 2007. He has conducted consulting projects with various companies including the Carlyle Group, Hynix, and Hyundai Oilbank.
Erik Demeulemeester (“Improving Workforce Scheduling of Aircraft Line Maintenance at Sabena Technics”) is professor in the Department of Decision Sciences and Information Management of the Faculty of Business and Economics at the Catholic University of Leuven. He teaches courses on quality management and combinatorial optimization. His main research interests lie in the fields of (robust) project scheduling and healthcare scheduling, mainly operating theater scheduling. He has published many scientific articles in the primary international journals in these fields.
David E. Folker (“On the Development of a Soccer Player Performance Rating System for the English Premier League”) is general manager at Football DataCo Ltd (FDC) a joint venture company between the top and second tier of professional football in England: Premier and Football Leagues. FDC also acts for the Scottish Premier and Football Leagues, comprising a total of four leagues, eight divisions, and 134 professional football clubs in England, Scotland, and Wales. FDC is responsible for the generation and marketing of match data and statistics for a total of 20 UK football competitions. David is a member of the Chartered Institute of Marketing, enjoys watching and participating in a range of sports, and is a keen golfer.
Guy C. Huntsinger (“The US Army Projects the Effect of Merit Pay on Payroll Growth”) is an analyst for the Army's Human Resources Command. Previously he served as a deployed analyst for United States Forces–Iraq, assistant professor in the Department of Systems Engineering at the US Military Academy at West Point, and various assignments as an air defense artillery officer. He has an MS in industrial engineering from Texas A&M University.
Sunder Kekre (“A Large US Retailer Selects Transportation Carriers Under Diesel Price Uncertainty”) is Bosch Professor of Operations Management and Director, Center for Business Solutions, at the Tepper School of Business, Carnegie Mellon University. His research deals with interdisciplinary issues that examine the interface between operations and areas such as marketing, accounting, information systems, and engineering design. He has conducted field studies with Alcoa, Caterpillar, IBM, Ford, GM, and Heinz on managerial issues spanning technology, strategy, and processes. Recent research focuses on time to market and new product development of technology, process, and people issues in net-centric enterprises.
Ian G. McHale (“On the Development of a Soccer Player Performance Rating System for the English Premier League”) is a senior lecturer in statistics at the University of Salford. Having completed a PhD in modeling with heavy-tailed distributions (University of Manchester, 2002) and after a brief stint as an investment analyst, he rejoined academia and became interested in statistics in sport and the statistical analysis of gambling related issues and has since published articles on tennis, football, golf, and lotteries. Ian is a fan of all sports and is a keen golfer.
Laura A. McLay (“Hanover County Improves Its Response to Emergency Medical 911 Patients”) is an assistant professor of statistical sciences and OR at Virginia Commonwealth University. She received her PhD from the University of Illinois at Urbana–Champaign. Her research interests are in OR with a particular focus on discrete optimization with application to homeland security and emergency response problems. Her research has been supported by the National Science Foundation, the Department of Homeland Security, and the Department of the Army, and she is the recipient of an NSF CAREER award. She has authored or coauthored more than 30 publications in archival journals and refereed proceedings and is an associate editor for IIE Transactions. She is a member of INFORMS, IIE, Tau Beta Pi, Alpha Pi Mu, and the Virginia Academy of Science.
Henri Moore (“Hanover County Improves Its Response to Emergency Medical 911 Patients”) is a battalion chief assigned to the operations division for Hanover Fire & EMS. He achieved his National Register Paramedic from Medical College of Virginia, AAS in fire science from J. Sergeant Reynolds Community College, and a BIS degree from Virginia Commonwealth University (VCU). In 2005 he was nominated for the Distinguished Academic Service Award given by VCU College of Humanities and Sciences. His focus and interest in emergency medical services deployment and redesign have helped in developing a vision for the “perfect EMS deployment system” for Hanover County, Virginia. In 2010 Hanover County received two awards from the National Association of Counties, “Achievement Award Winner for Next-Generation Emergency Medical Response Through Data Analysis & Planning” and “Best of Category for the Achievement Award in the Next-Generation Emergency Medical Response Through Data Analysis & Planning” by redesigning Hanover County's EMS operations.
Ben Peterson (“A Large US Retailer Selects Transportation Carriers Under Diesel Price Uncertainty”) received his PhD in OR from the Tepper School of Business at Carnegie Mellon University in 2010. He specializes in network optimization and heuristic algorithms. He is senior director of corporate strategy at Level 3 Communications near Denver, Colorado, where he optimizes various aspects of design and management of a global fiber-optic network.
David Post (“Improving Airline Revenues with Variable Opaque Products: ‘Blind Booking’ at Germanwings”) is cofounder and director at SigmaZen GmbH, a company specializing in the design and implementation of innovative e-commerce systems. He has an honors degree in engineering from Canterbury University (New Zealand) and an MBA from Henley University (United Kingdom). He is in the final stages of completing his PhD at Passau University (Germany). He has 20 years experience in the airline industry.
Philip A. Scarf (“On the Development of a Soccer Player Performance Rating System for the English Premier League”) is professor of applied statistics at the University of Salford. His PhD (University of Manchester, 1989) related to the statistical modeling of corrosion. More recently his research has been concerned with reliability and maintenance modeling and, of course, statistics in sport. He is a Fellow of the Royal Statistical Society of the UK and a Fellow of the Institute of Mathematics and Its Applications (IMA) of the UK. He is editor-in-chief of the IMA Journal of Management Mathematics. He is also a keen sportsman and takes part in endurance and adventure races.
Alan Scheller-Wolf (“A Large US Retailer Selects Transportation Carriers Under Diesel Price Uncertainty”) is a professor of operations management at the Tepper School of Business and heads their PhD program. His research interests span inventory theory, stochastic processes, queueing theory, and service management. His most recent consulting project was with the Vera Institute of Justice, related to improving outcomes in the children's and family court system in New York. He has worked with Caterpillar, John Deere, and the American Red Cross.
Martin Spann (“Improving Airline Revenues with Variable Opaque Products: ‘Blind Booking’ at Germanwings”) is professor of electronic commerce at the School of Management of the Ludwig-Maximilians-University (LMU) in Munich, Germany. He has been visiting the University of Southern California, the University of California at Los Angeles, and Bocconi University in Milan, Italy. His current research interests are pricing, online marketing, prediction markets, and innovation and new product management. He has published widely.
Timothy E. Trainor (“The US Army Projects the Effect of Merit Pay on Payroll Growth”) is the Dean at the United States Military Academy at West Point. He was the Head of the Department of Systems Engineering at West Point prior to being appointed dean. He is a member of the Board of Fellows for the David Crawford School of Engineering at Norwich University and a Fellow of the American Society for Engineering Management. He has a PhD in industrial engineering from North Carolina State University and an MBA from the Fuqua School of Business at Duke University.
John Turner (“A Large US Retailer Selects Transportation Carriers Under Diesel Price Uncertainty”) is an assistant professor of operations and decision technologies at the Paul Merage School of Business, University of California, Irvine. His research interests include applied optimization, advertising planning, media management, revenue management, and problems that lie at the interface of operations and marketing.
