Technical Note—The Waiting Time in the Ek/M/1 Queuing System

Published Online:https://doi.org/10.1287/opre.22.4.898

In a standard M/Ek/1 queuing system, the average steady-state waiting time of an arriving customer decreases monotonically in k for a fixed arrival and service rate. This note establishes the analogous result for the dual system Ek/M/1.

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