Operations Technology: Blind Spot in Strategic Management
Published Online:1 Feb 1984https://doi.org/10.1287/inte.14.1.116
Abstract
Innovation in operations equipment and process technology can be used strategically as a powerful competitive weapon. It can bring to bear many other strategic factors besides achieving low costs—superior quality, shorter delivery cycles, lower inventories, lower investment in equipment, shorter new product development cycles, and new production economics.
