Finding the Yellow Brick Road: Part 1, “Toto, I Have a Feeling We're Not in Kansas Anymore!”

Sometimes, there is more truth in fiction than in publicly available data. This story by Warren B. Powell, a leading consultant on truck dispatching systems and Donald E. Mayoras, the president of a trucking company, about the implementation of a truck dispatching system, is too long to run as a single article; instead it appears in serial form. This is the first installment of eight.