About Our Authors

Ritu Agarwal (“The Digitization of Healthcare: Boundary Risks, Emotion, and Consumer Willingness to Disclose Personal Health Information” and “Evolving Work Routines: Adaptive Routinization of Information Technology in Healthcare”) is a professor and the Robert H. Smith Dean's Chair of Information Systems at the Robert H. Smith School of Business, University of Maryland, College Park. She is also the founder and director of the Center for Health Information and Decision Systems at the Smith School. Ritu has published over 75 papers on information technology management topics in journals such as Information Systems Research, MIS Quarterly, Management Science, Communications of the ACM, Journal of Management Information Systems, Decision Sciences, IEEE Transactions, and Decision Support Systems. She has served as a senior editor for MIS Quarterly and Information Systems Research. Her current research is focused on the use of IT in health-care settings, information privacy and security, social networks and their impacts, and consumer behavior in technology-mediated settings.

Catherine L. Anderson (“The Digitization of Healthcare: Boundary Risks, Emotion, and Consumer Willingness to Disclose Personal Health Information”) is a visiting assistant professor in the Information Systems Program in the Decision, Operations, and Information Technologies Department of the Robert H. Smith School of Business at the University of Maryland. Cathy's research interests broadly involve understanding how organizations and individuals respond to vulnerabilities introduced by increased dependence on technology. Her current work is in behavioral aspects of security, consumer health information technology, and technology reliability.

Ravi Aron (“The Impact of Automation of Systems on Medical Errors: Evidence from Field Research”) is an Assistant Professor at the Johns Hopkins Carey Business School and a senior fellow at the Mack Center for Technological Innovation at The Wharton School at the University of Pennsylvania. His research focuses on the role of IT in global sourcing of knowledge-intensive services and IT as an enabler of health-care delivery. His research has appeared in journals such as Management Science, Journal of Management Information Systems, and The Harvard Business Review.

Subhajyoti Bandyopadhyay (“An Analysis of the Adoption of Digital Health Records Under Switching Costs”) is an Associate Professor in the Department of Information Systems and Operations Management in the University of Florida. He received his doctorate in MIS from Purdue University in 2002. His work has been published in several journals in the areas of information systems, operations management, and marketing. His current research interests include economics of information systems and public policy, especially in the areas of net neutrality, national broadband policy, and health informatics.

Michael Barrett (“Unity in Diversity: Electronic Patient Record Use in Multidisciplinary Practice”) is Director of Programmes and Reader in IT and Innovation at Judge Business School, University of Cambridge. His research interests include the role and use of knowledge exchange and service innovation in healthcare. He has also studied electronic trading in global financial markets, global software outsourcing, open innovation, and the adoption of mobile technologies in emerging economies. He is senior editor of the Journal of the Association of Information Systems and has served as an Associate Editor of MIS Quarterly and Information Systems Research. His work has been published in a number of journals including the Academy of Management Journal, Information Systems Research, and Accounting Organisations and Society.

Jack Barron (“An Analysis of the Adoption of Digital Health Records Under Switching Costs”) is the Loeb Professor of Economics in the Department of Economics, the Krannert School of Management, Purdue University. He received his doctorate in Economics from Brown University. His current research interests include labor economics, industrial organization, and the economics of information and uncertainty. He has published in journals such as the Journal of Labor Economics, the International Journal of industrial Organization, the Journal of Financial Economics, and the American Economic Review.

Alain Bensoussan (“When Hackers Talk: Managing Information Security Under Variable Attack Rates and Knowledge Dissemination”) is Ashbel Smith Professor and the Director of ICDRiA at the University of Texas at Dallas. He is also Chair Professor of Risk and Decision Analysis at the Hong Kong Polytechnic University and World Class University Distinguished Professor at Ajou University. He is Professor Emeritus at the University of Paris Dauphine and has an extensive research background in stochastic control, probability, and stochastic processes. Professor Bensoussan served as President of National Institute for Research in Computer Science and Control (INRIA) from 1984 to 1996, President of the French Space Agency (CNES) from 1996 to 2003, and Chairman of the European Space Agency (ESA) Council from 1999 to 2002. He is a member of the French Academy of Sciences, French Academy of Technology, Academia Europae, and International Academy of Astronautics. His distinctions include IEEE Fellow, SIAM Fellow, Von Humboldt Award, and the NASA public service medal. Professor Bensoussan is a decorated Officer of Legion d'Honneur , Commandeur Ordre National du Merite and Officer Bundes Verdienst Kreuz.

David Bodoff (“Timing of Adaptive Web Personalization and Its Effects on Online Consumer Behavior”) is Lecturer at the University of Haifa Graduate School of Management. He received his Ph.D. from New York University's Stern School of Business. His research is about technical, behavioral, and economic and financial aspects of information search. His research has been published in Experimental Economics, ACM Transactions on Information Systems; in information science journals such as Journal of the American Society for Information Science and Technology; and at computer science conferences such as ACM SIGIR and NIPS.

Susan A. Brown (“Managing Emerging Infectious Diseases with Information Systems: Reconceptualizing Outbreak Management Through the Lens of Loose Coupling”) is McCoy-Rogers Fellow and associate professor of MIS in the Eller College of Management at the University of Arizona. She received her Ph.D. from the University of Minnesota. Her research focuses on the implementation, adoption, and diffusion of technology in various contexts, with particular interest in collaborative technologies. Her research has been published in MIS Quarterly, Organizational Behavior and Human Decision Processes, Journal of MIS, Journal of the AIS, and others.

Hsinchun Chen (“Managing Emerging Infectious Diseases with Information Systems: Reconceptualizing Outbreak Management Through the Lens of Loose Coupling”) is McClelland Professor of Management Information Systems at the University of Arizona. He received his B.S. degree from the National Chiao-Tung University in Taiwan, his MBA degree from SUNY Buffalo, and his Ph.D. degree in Information Systems from the New York University. He is author/editor of 20 books, 25 book chapters, 210 SCI journal articles, and 140 refereed conference articles covering digital library, intelligence analysis, biomedical informatics, data/text/web mining, and knowledge management.

Yi-Da Chen (“Managing Emerging Infectious Diseases with Information Systems: Reconceptualizing Outbreak Management Through the Lens of Loose Coupling”) is currently a doctoral student of Management Information Systems in the Eller College of Management at the University of Arizona. He is minoring in sociology with a concentration in organizational theory and social network analysis. His research takes a temporal perspective to analyze the evolution of virtual collaboration in areas such as public health and virtual project teams and draws implications for the development of information systems in those areas.

Elizabeth Davidson (“Unity in Diversity: Electronic Patient Record Use in Multidisciplinary Practice”) is the W. Ruel Johnson Professor of Information Technology Management and Department Chair at the Shidler College of Business, University of Hawaii Manoa. Health information technology diffusion and social change associated with health IT have been a focus of her research on electronic medical record systems in hospitals and small physician practices. Dr. Davidson has served as associate editor for MIS Quarterly and the European Journal of Information Systems and on the editorial board of numerous journals. Dr. Davidson worked as an IT project manager in Fortune 500 firms before earning her Ph.D. in Information Technologies from MIT's Sloan School of Management.

Shantanu Dutta (“The Impact of Automation of Systems on Medical Errors: Evidence from Field Research”) is Dave and Jeanne Tappan Chair in Marketing and Vice Dean for Graduate Programs at Marshall School of Business, University of Southern California. His research spans strategic marketing issues including how firms can use distribution, strategic partnerships, and value pricing to build competitive advantage. He has published in several leading marketing, economics, law and strategy journals. He serves on the editorial review boards for Journal of Marketing Research, Marketing Science, and Marketing Letters.

Guodong (Gordon) Gao (“Evolving Work Routines: Adaptive Routinization of Information Technology in Healthcare”) is an assistant professor in the Decisions, Operations and Information Technologies Department at Robert H Smith School of Business, University of Maryland, College Park.

Jie Mein Goh (“Evolving Work Routines: Adaptive Routinization of Information Technology in Healthcare”) is an assistant professor of Information Systems at IE Business School in Madrid.

Shuk Ying Ho (“Timing of Adaptive Web Personalization and Its Effect on Online Consumer Behavior”) is an associate professor at the School of Accounting and Business Information Systems, Australian National University. She received her Ph.D. in information systems from the Hong Kong University of Science and Technology in 2004. Her research interests include electronic commerce, online consumer behavior, and personalization technology. Her papers have appeared in MIS Quarterly, Information Systems Research, the European Journal of Operational Research, and many others.

Steve Howard (“Putting Yourself in the Picture: An Evaluation of Virtual Model Technology as an Online Shopping Tool”) has worked in many areas of HCI, including usability engineering, use-centered innovation, and “post-usability” interpretations of user experience. Steve's current primary focus is “IT in the wild,” mostly mobile and pervasive computing applied to problems of real social need.

Paul Jen-Hwa Hu (“Managing Emerging Infectious Diseases with Information Systems: Reconceptualizing Outbreak Management Through the Lens of Loose Coupling”) is Professor and David Eccles Scholar at the David Eccles School of Business, University of Utah. His research interests include information technology in health care, technology implementation management, e-commerce, digital government, and knowledge management. Hu has published papers in Journal of MIS, Journal of AIS, Decision Sciences, Decision Support Systems, Communications of the ACM, various IEEE Transactions, ACM Transactions on MIS, and Journal of the American Society for Information Science and Technology.

Ramkumar Janakiraman (“The Impact of Automation of Systems on Medical Errors: Evidence from Field Research”) is an assistant professor of Marketing and a Shelley and Joe Tortorice '70 Faculty Research Fellow at the Mays Business School, Texas A&M University. His research interests are in the domain of econometric modeling of firm and consumer decision making. They include structural learning models, discrete choice models, customer relationship management, and new product adoption & development. Ram's has published in journals such as Management Science, Journal of Marketing and Journal of Marketing Research.

Robert B. Johnston (“Putting Yourself in the Picture: An Evaluation of Virtual Model Technology as an Online Shopping Tool”), BSc, DipEd, MSc, PhD is Professor and John Sharkey Chair of Information Systems and Organisation at University College Dublin. His main research areas are electronic commerce, interorganisational information systems, and theoretical foundations of information systems. He has over 100 refereed publications, many in leading international journals including Management Science, European Journal of Information Systems, International Journal of Electronic Commerce, Journal of the Operational Research Society, and International Journal of Production Economics.

Gerald C. (Jerry) Kane (“IS Avoidance in Health-Care Groups: A Multilevel Investigation”) is an Assistant Professor of Information Systems at Boston College's Carroll School of Management. His research interests include exploring the role of information systems in social networks, organizational applications and implications of social media, and the use of IT in health-care organizations. Prof. Kane is a recent recipient of a CAREER Award (0953285) from the National Science Foundation for research on using social media to manage knowledge. His published research has appeared in such journals as MIS Quarterly, Information Systems Research, Organization Science, and Harvard Business Review, among others. Dr. Kane received his Ph.D. from the Goizueta Business School of Emory University and his M.B.A. in Computer Information Systems from Georgia State University. Prior to his career as an academic, he was ordained as a clergyperson in the United Methodist Church.

Seung Hyun Kim (“Learning Curves of Agents with Diverse Skills in Information Technology-Enabled Physician Referral Systems” and “Determining Optimal CRM Implementation Strategies”) is an assistant professor of information systems at National University of Singapore. He received his Ph.D. (2008) and M.Sc. (2005) from Carnegie Mellon University and his bachelor's degrees in economics, applied statistics, and business administration from Yonsei University in Korea (2002). His primary research interests include economics of information security, knowledge management, and customer relationship management.

Chwan-Chuen King (“Managing Emerging Infectious Diseases with Information Systems: Reconceptualizing Outbreak Management Through the Lens of Loose Coupling”) is a professor at the Institute of Epidemiology, College of Public Health, National Taiwan University. She received her Ph.D. from the University of California, Los Angeles. Her research interests include surveillance of infectious diseases, epidemiologic changes of influenza viruses, and epidemiology and public health policies. She has been an advisor for the Centers of Disease Control in Taiwan on epidemiology and health policies of severe acute respiratory syndrome and pandemic influenza preparedness.

Giuseppe (Joe) Labianca (“IS Avoidance in Health-Care Groups: A Multilevel Investigation”) earned his Ph.D. in Business Administration at Penn State. He is a Gatton Endowed Associate Professor of Management at the University of Kentucky's Gatton College of Business and Economics. He was previously on faculty at Emory's Goizueta Business School and Tulane's Freeman School of Business. His main research stream involves examining organizational behavior from a social network perspective, including recent work on network approaches to groups, interpersonal conflict, gossip, organizational justice, job satisfaction, and interpersonal control. His work has appeared in Science, the Academy of Management Journal, the Academy of Management Review, Harvard Business Review, Organization Science, Strategic Organization, and elsewhere. He is currently serving on the editorial board of Organization Science and as an Executive Committee member of the Academy of Management's Organization and Management Theory (OMT) Division. He recently won the OMT Division's Best Paper Award, Goizueta's Alumni Award for Excellence in Research, and the University of Kentucky Alumni Association's Great Teacher Award.

Radha Mookerjee (“When Hackers Talk: Managing Information Security Under Variable Attack Rates and Knowlege Dissemination”) is a Clinical Assistant Professor of Information Systems at the School of Management, University of Texas at Dallas. She holds a Ph.D. in Management, with a major in MIS, from Purdue University. Her current research interests include social networks, software maintenance, knowledge-based systems, and object-oriented technologies. Her teaching interests include database management, Java technologies, and enterprise resource planning systems. She has published in and has articles forthcoming in several archival information systems, computer science, and operations research journals. Prior to joining UT Dallas, she was a computing architect in the Computing Architectures and Design Group at the Boeing Company.

Vijay Mookerjee (“When Hackers Talk: Managing Information Security Under Variable Attack Rates and Knowledge Dissemination”) is the Charles and Nancy Davidson Distinguished Professor of Information Systems at the School of Management, University of Texas at Dallas. He holds a Ph.D. in Management, with a major in MIS, from Purdue University. His current research interests include social networks, optimal software development methodologies, storage and cache management, content delivery systems, and the economic design of expert systems and machine learning systems. He has published in and has articles forthcoming in several archival information systems, computer science, and operations research journals. He serves (or has served on) on the editorial boards of Management Science, Information Systems Research, INFORMS Journal on Computing, Operations Research, Decision Support Systems, Information Technology and Management, and Journal of Database Management.

Tridas Mukhopadhyay (“Determining Optimal CRM Implementation Strategies” and “Learning Curves of Agents with Diverse Skills in Information Technology-Enabled Physician Referral Systems”) is Deloitte Consulting Professor of e-Business at Carnegie Mellon University. His research interests include business value of information technology, business-to-business commerce, economics of cyber security, and software development productivity. His recent papers on e-business examine Internet referral services, use of consumer information in email advertising, models of electronic intermediation, and information personalization. His other research projects study the productivity and quality of software products and offshore software contracts.

Eivor Oborn (“Unity in Diversity: Electronic Patient Record Use in Multidisciplinary Practice”) is a Lecturer in public management and organizations at Royal Holloway University of London. She is also an honorary research associate in the Medical Faculty at Imperial College London, and a Fellow at Cambridge Judge Business School, where she received her Ph.D. in 2006. Her research interests include healthcare, technology and organisational change, knowledge translation, multidisciplinary collaboration, and service innovation. She has published work related to multidisciplinary knowledge work in a number of top journals.

Zafer Ozdemir (“An Analysis of the Adoption of Digital Health Records Under Switching Costs”) is an Associate Professor at the Farmer School of Business, Miami University. He received his doctorate from Krannert School of Management, Purdue University. His research focuses mainly on economics of e-health and information systems and has appeared in scholarly journals such as Journal of Management Information Systems, Decision Support Systems, Information & Management, International Journal of Electronic Commerce, Communications of the ACM, and Communications of the AIS.

Praveen A. Pathak (“The Impact of Automation of Systems on Medical Errors: Evidence from Field Research”) is an Associate Professor at the Warrington College of Business Administration at the University of Florida at Gainesville and an American Economics Institutions Faculty Fellow. His research spans offshore outsourcing, the role of IT as an enabler of health-care delivery, business intelligence, and information retrieval enabled by real-time information flows. His research has appeared in journals such as Management Science, Decision Support Systems, and the Journal of Operations Management.

ParamVir Singh (“Learning Curves of Agents with Diverse Skills in Information Technology-Enabled Physician Referral Systems”) is an Assistant Professor of Information Systems at Carnegie Mellon University. His research interests include dynamic structural models, social networks, and social media. His research goal is to design policy interventions in social media settings and study their effects on knowledge worker behavior. His research is forthcoming at various outlets such as Information Systems Research, Management Information Systems Quarterly, ACM Transactions on Software Engineering and Methodology, and Journal of Management Information Systems.

Stephen P. Smith (“Putting Yourself in the Picture: An Evaluation of Virtual Model Technology as an Online Shopping Tool”) is a lecturer in the Department of Accounting and Finance at Monash University and an honorary fellow in the Department of Information Systems at the University of Melbourne. He holds a Ph.D. and Master of Commerce from the University of Melbourne. His work on interorganizational system implementation and e-store design has been published in leading international journals and conferences such as Information Systems and e-Business Management and the International Conference on Information Systems.

Tracy A. Sykes (“ ‘Doctors Do Too Little Technology’: A Longitudinal Field Study of an Electronic Healthcare System Implementation”) is an assistant professor at the University of Arkansas. She has previously worked at the Australian National University and the National Science Foundation. Her research focuses on leveraging social network theory, methods, and analyses to understand technology-related phenomena in organizations and society. Her work has been published or is forthcoming in various journals, including MIS Quarterly, Information Systems Research, Production and Operations Management, and the Journal of the American Medical Informatics Association.

Viswanath Venkatesh (“ ‘Doctors Do Too Little Technology’: A Longitudinal Field Study of an Electronic Healthcare System Implementation”) is a Distinguished Professor and Billingsley Chair at the University of Arkansas. He studies the diffusion of technologies in organizations and society. His work has appeared in leading information systems, organizational behavior, operations management, marketing, and psychology journals. His articles have been cited about 15,000 times per Google Scholar and over 5,300 times per Web of Science, respectively. His current editorial appointments include being a senior editor at Information Systems Research.

Kar Yan Tam (“Timing of Adaptive Web Personalization and Its Effects on Online Consumer Behavior”) is Associate Provost and Chair Professor of Information Systems, Business Statistics, and Operations Management at the Hong Kong University of Science & Technology. His current research interests include Web personalization, social media, and human computer interface. Prof. Tam's publications have appeared in Information Systems Research, Management Science, MISQ, and Journal of Management Information Systems. He is currently on the editorial board of a number of IS journals. Prof. Tam has extensive consulting experience with major corporations including Sun Microsystem, Symantec, HSBC, and Hutchinson Telecom.

Wei T. Yue (“When Hackers Talk: Managing Information Security Under Variable Attack Rates and Knowledge Dissemination”) is an Assistant Professor of Information Systems at the City University of Hong Kong. He received his Ph.D. in MIS from Purdue University, West Lafayette, Indiana. His research interests are in the areas of information security, text mining, and data mining. His work has appeared in Management Science; Journal of Management Information Systems; IEEE Transactions on System, Man, and Cybernetics; Decision Support Systems and other journals.

Xiaojun Zhang (“ ‘Doctors Do Too Little Technologyy’: A Longitudinal Field Study of an Electronic Healthcare System Implementation”) is an assistant professor of the Department of Information Systems at the Hong Kong University of Science and Technology. He received his Ph.D. from the University of Arkansas. Xiaojun Zhang's primary research stream focuses on understanding the impacts of technology on performance outcomes. His research has been published or is forthcoming in various journals, including MIS Quarterly, Journal of the Association for Information Systems, and European Journal of Information Systems.