A Metasystem Approach to Organizational Decision-Making

The metasystem approach to organizational decision-making presented in this paper is set in a control systems framework. Decision-making is approached from a control systems viewpoint. The concept of metasystem is introduced as a framework for decision-making about decision-making, that is, the structuring of a decision-nuking process and the determination of organizational objectives. The metasystem framework is illustrated by means of examples drawn from a case study.