Cognitive Process as a Basis for MIS and DSS Design

Published Online:https://doi.org/10.1287/mnsc.33.2.139

Cognitive process research can provide specific, operational guidelines for MIS/DSS design by delineating the specific influences on managers' cognitive processes in sensing, formulating, and solving problems. The paper integrates some of the considerable body of literature on these processes in the framework of Piaget's model to illustrate the type of guidelines cognitive process research can provide. It also delineates three topical areas for future research: (a) Choice of Logico-Mathematical-Structures (LMSs), (b) Development of LMSs, and (c) Application/Attribution of LMSs to sense, formulate and solve problems, and describes how research in these areas can help improve the effectiveness of MIS/DSS.

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