Toward More Clarity in Business Communications by Modern Logical Methods

Published Online:https://doi.org/10.1287/mnsc.5.1.121

A systematically organized method of writing can improve an organization's communications. Such a systematic method of writing can be expressed in the technical notation of modern symbolic logic or in a modified form of ordinary English prose that can be easily understood by readers who have not had any training in modern logic. This method can provide both a means of detecting ambiguities and a means of simplifying complicated statements without changing their meaning. Once an ambiguity is detected a writer can cut that ambiguity out, or he can allow it to remain. He is not forced to delete ambiguity in the systematically organized method of writing suggested in this article. This method of writing is likely to be used by organizations if, and only if, its merits are fully understood.

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