Free Access
Practice Abstract
- Donald L. Keefer,
Donald L. Keefer
Department of Supply Chain Management, Arizona State University, PO Box 874706, Tempe, Arizona 85287-4706
- Ralph L. Keeney,
Ralph L. Keeney
Center for Telecommunications Management, Marshall School of Business, University of Southern California, Los Angeles, California 90089-0871
- Qing Lin
Qing Lin
American Express Company, World Financial Center, New York, New York 10285
Donald L. Keefer
, Donald L. Keefer
Department of Supply Chain Management, Arizona State University, PO Box 874706, Tempe, Arizona 85287-4706
Ralph L. Keeney
, Ralph L. Keeney
Center for Telecommunications Management, Marshall School of Business, University of Southern California, Los Angeles, California 90089-0871
Published Online:1 Oct 2000https://doi.org/10.1287/inte.30.5.31.11640

