Managing Citizens’ Uncertainty in E-Government Services: The Mediating and Moderating Roles of Transparency and Trust
- Viswanath Venkatesh,
Viswanath Venkatesh
[email protected]Department of Information Systems, Sam M. Walton College of Business, University of Arkansas, Fayetteville, Arkansas 72701
- James Y. L. Thong,
Corresponding Author
James Y. L. Thong
[email protected]Department of Information Systems, Business Statistics and Operations Management, School of Business and Management, Hong Kong University of Science and Technology, Clear Water Bay, Kowloon, Hong Kong
- Frank K. Y. Chan,
Frank K. Y. Chan
[email protected]Department of Information Systems, Decision Sciences and Statistics, ESSEC Business School, 95021 Cergy Pontoise Cedex, France
- Paul J. H. Hu
Paul J. H. Hu
[email protected]Department of Operations and Information Systems, David Eccles School of Business, University of Utah, Salt Lake City, Utah 84112
Viswanath Venkatesh
[email protected]Department of Information Systems, Sam M. Walton College of Business, University of Arkansas, Fayetteville, Arkansas 72701
Corresponding Author
James Y. L. Thong
[email protected]Department of Information Systems, Business Statistics and Operations Management, School of Business and Management, Hong Kong University of Science and Technology, Clear Water Bay, Kowloon, Hong Kong
Frank K. Y. Chan
[email protected]Department of Information Systems, Decision Sciences and Statistics, ESSEC Business School, 95021 Cergy Pontoise Cedex, France
Paul J. H. Hu
[email protected]Department of Operations and Information Systems, David Eccles School of Business, University of Utah, Salt Lake City, Utah 84112
