The Effects of Tip Recommendations on Customer Tipping, Satisfaction, Repatronage, and Spending
Published Online:1 Jun 2020https://doi.org/10.1287/mnsc.2019.3541
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Volume 67, Issue 1
January 2021
Pages v, 1-659, iii-iv
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- Received:December 15, 2017
- Accepted:October 28, 2019
- Published Online:June 01, 2020
Copyright © 2020, The Author(s)
Cite as
Damon Alexander, Christopher Boone, Michael Lynn (2020) The Effects of Tip Recommendations on Customer Tipping, Satisfaction, Repatronage, and Spending. Management Science 67(1):146-165.
https://doi.org/10.1287/mnsc.2019.3541
Keywords
