Expected Waiting Time for Nonsymmetric Cyclic Queueing Systems—Exact Results and Applications

This paper provides the expected waiting time of a nonsymmetric cyclic server queueing system with Poisson traffic, arbitrary switchover and arbitrary service times. For n the number of queues, the expected waiting time is obtained using n equations which is a significant improvement over the previous best result which requires solution of n² equations. Computer, manufacturing and other applications are discussed.