Should Gig Platforms Decentralize Dispute Resolution?

The authors thank the department editor Wedad Elmaghraby, the anonymous associate editor, and two anonymous reviewers for their constructive and insightful comments and suggestions. The authors are also appreciative of the seminar participants at Johns Hopkins University, Duke University, Imperial College London, London Business School, Hong Kong University of Science and Technology, Baruch College, Nanyang Technological University, and the Economics of Platforms Seminar hosted by Toulouse School of Economics for their helpful feedback. The authors give special thanks to Nagesh Gavirneni for his in-depth discussions and comments.