The Optimal Order to Serve in Certain Servicing Problems

Published Online:https://doi.org/10.1287/opre.12.3.433

A production and transportation system is considered in which the produced items successively are transported to N different selling places. Transportation to the N places may be ordered in N! different ways and the effects on the system of different orderings among the selling places when servicing them are studied. If the production capacity is K units per unit of time, and if the N places have associated with them times of transport t1, …, tN and functions f1, …, fN expressing the demand as depending on the time of arrival, it is possible to obtain the total sale on the form KgN{gN−1[… g1(0) …]} where the functions gn are defined in terms of K, tn and fn. Thus the problem to determine the order to serve that maximizes the total sale is reduced to the problem of finding the optimal permutation of gN{gN−1[… g1(0) …]}. When deriving criterions of optimality for the total sale and related measures of effectiveness the following principle is used: Let E(1, …, N) be the effectiveness associated with the ordering 1, …, N and let kn, be some characteristic of place n. If k1 ≦ ⋯ ≦ kN is sufficient (necessary) for E(1, …, N) ≧ E(1, …, n − 1, n + 1, n, n + 2, … N) for n = 1, …, N − 1 then this condition is also sufficient (necessary) for E(1, …, N) ≧ E(i1, …, iN) for every permutation i1, …, iN of 1, …, N.

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