Steady-State Solution of the Queuing System Eu/M/s with Batch Service

Published Online:https://doi.org/10.1287/opre.18.1.160

This paper develops the steady-state solution for the queuing system with s parallel servers when arrivals are serviced in batches of size Q. The service time for all servers is exponentially distributed and the customer interarrival times are Erlangian of degree u.

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