Equipping Students to Reduce Lead Times: The Role of Queuing-Theory-Based Modeling

Published Online:https://doi.org/10.1287/inte.1050.0188

References

  • Bandura A.Social Learning Theory (1977) (Prentice-Hall, Englewood Cliffs, NJ) Google Scholar
  • Conger J. A., Kanungo R. N. The empowerment process: Integrating theory and practice. Acad. Management Rev. (1988) 13(3):471–481CrossrefGoogle Scholar
  • Gray A. E., Leonard J. Manzana Insurance—Fruitvale branch (abridged) teaching note. (1995) . Harvard Business School Case 5-696-043, Harvard University, Cambridge, MAGoogle Scholar
  • Hackman J. R.Groups That Work (and Those That Don’t) (1990) (Jossey-Bass, San Francisco, CA) Google Scholar
  • Hopp W. J., Spearman M. L.Factory Physics (1996) (Irwin, Chicago, IL) Google Scholar
  • Lindsley D. H., Brass D. J., Thomas J. B. Efficacy-performance spirals: A multilevel perspective. Acad. Management Rev. (1995) 20(3):645–678CrossrefGoogle Scholar
  • Little J. D. C. A proof for the queueing formula L = λ W. Oper. Res. (1961) 9(3):383–387LinkGoogle Scholar
  • Powell G. N. Implementation of OR/MS in government and industry: A behavioral science perspective. Interfaces (1976) 6(4):83–89LinkGoogle Scholar
  • Powell S. G. The teachers’ forum: Teaching the art of modeling to MBA students. Interfaces (1995) 25(3):88–94LinkGoogle Scholar
  • Powell S. G. The teachers’ forum: From intelligent consumer to active modeler, two MBA success stories. Interfaces (1997) 27(3):88–98LinkGoogle Scholar
  • Powell S. G. The teachers’ forum: Requiem for the management science course? Interfaces (1998) 28(2):111–117LinkGoogle Scholar
  • Seal K. C., Przasnyski Z. H. Using technology to support pedagogy in an OR/MS course. Interfaces (2003) 33(4):27–40LinkGoogle Scholar
  • Spreitzer G. M. Psychological empowerment in the workplace: Dimensions, measurement, and validation. Acad. Management J. (1995) 38(5):1442–1465CrossrefGoogle Scholar
  • Suri R.Quick Response Manufacturing (1998) (Productivity Press, Portland, OR) CrossrefGoogle Scholar
  • Suri R., Diehl G. W. W., de Treville S., Tomsicek M. J. From CAN-Q to MPX: Evolution of queuing software for manufacturing. Interfaces (1995) 25(5):128–150LinkGoogle Scholar
  • Thomas K. W., Velthouse B. A. Cognitive elements of empowerment: An “interpretive” model of intrinsic task motivation. Acad. Management Rev. (1990) 15(4):666–681Google Scholar
  • Wheelwright S. C. Manzana Insurance—Fruitvale branch (abridged). (1997) . Harvard Business School Case 9-692-015, Harvard University, Cambridge, MAGoogle Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.