People Skills: Developing Soft Skills—A Change Management Perspective

Published Online:https://doi.org/10.1287/inte.2013.0703

References

  • Alam M, Gale A, Brown M, Khan AI (2010) The importance of human skills in project management professional development. Internat. J. Managing Projects Bus. 3(3):495–516.CrossrefGoogle Scholar
  • Azim S, Gale A, Lawlor-Wright T, Kirkham R, Khan A, Alam M (2010) The importance of soft skills in complex projects. Internat. J. Managing Projects Bus. 3(3):387–401.CrossrefGoogle Scholar
  • Beard D, Schwieger D, Surendran K (2008) Integrating soft skills assessment through university, college, and programmatic efforts at an AACSB accredited institution. J. Inform. Systems Ed. 19(2):229–240.Google Scholar
  • Bronfenbrenner U (1979) The Ecology of Human Development: Experiments by Nature and Design (Harvard University Press, Cambridge, MA).Google Scholar
  • Bryant A (2011) Google’s quest to build a better boss. Accessed July 26, 2013, http://www.nytimes.com/2011/03/13/business/13hire.html?pagewanted=all&_r=0.Google Scholar
  • Dixon J, Belnap C, Albrecht C, Lee K (2010) The importance of soft skills. Corporate Finance Rev. 14(6):35–38.Google Scholar
  • Levasseur RE (1991a) People skills: Self-awareness—A critical skill for MS/OR professionals. Interfaces 21(1):130–133.LinkGoogle Scholar
  • Levasseur RE (1991b) People skills: Effective communication—A critical skill for MS/OR professionals. Interfaces 21(2):22–24.LinkGoogle Scholar
  • Levasseur RE (1992) People skills: What every professional should know about designing and managing meetings. Interfaces 22(2):11–14.LinkGoogle Scholar
  • Levasseur RE (1996) People skills: Launching a cooperative learning team. Interfaces 26(6):112–116.LinkGoogle Scholar
  • Levasseur RE (2001) People skills: Change management tools—Lewin’s change model. Interfaces 31(4):71–73.LinkGoogle Scholar
  • Levasseur RE (2004) People skills: Change management tools—The modern leadership model. Interfaces 34(2):147–148.LinkGoogle Scholar
  • Levasseur RE (2005) People skills: Change management tools—Leading teams. Interfaces 35(2):179–180.LinkGoogle Scholar
  • Levasseur RE (2010) People skills: Ensuring project success—A change management perspective. Interfaces 40(2):159–162.LinkGoogle Scholar
  • Lewin K (1951) Field Theory in Social Science (Harper and Row, New York).Google Scholar
  • Maslow A (1987) Motivation and Personality (Harper and Row, New York).Google Scholar
  • Muzio E, Fisher D (2009) Soft skill quantification (SSQ): Human performance vs. metric. Cost Engrg. 51(3):26–31.Google Scholar
  • Newell D (2002) The smarter they are the harder they fall. Career Development Internat. 7(5):288–291.CrossrefGoogle Scholar
  • Richards T, Yellen R, Kappelman L, Guynes S (1998) Information systems manager’s perceptions of IS job skills. J. Comput. Inform. Systems 38(3):53–57.Google Scholar
  • Sodhi MS, Son B-G (2008) ASP, the art and science of practice: Skills employers want from operations research graduates. Interfaces 38(2):140–146.LinkGoogle Scholar
  • Stovall DC, Stovall PS (2009) Professional accountants: Void of “soft skills”? Bus. Rev. 4(1):99–104.Google Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.