The authors thank Marc L. Ulrich, Vice President of Customer Programs and Services; Don P. Arambula, former Principal Manager of DSM Strategy and Compliance; Colleen M. Lovret, former Senior Manager of DSM Quality Control and Compliance; and Nancy C. Jenkins, former Principal Manager of Planning and Compliance, all at Southern California Edison, for their support and guidance on this study. They also thank the special issue editor, Dr. Rajesh Tyagi, an associate editor, and two anonymous reviewers for many helpful suggestions that improved the paper. The opinions expressed in this paper are the authors’ own and do not necessarily represent the positions, strategies, or opinions of Southern California Edison, its parent company Edison International, or any of their affiliates. All data provided in this paper are for illustrative purposes only and do not represent the actual values of any particular program for confidentiality reasons.