Perceived Individual Collaboration Know-How Development Through Information Technology–Enabled Contextualization: Evidence from Distributed Teams

Published Online:https://doi.org/10.1287/isre.1050.0044

References

  • Aiken L. S., West S. G.Multiple Regression: Testing and Interpreting Interactions (1991) (Sage, Newbury Park, CA) Google Scholar
  • Algina J., Olejnik S. Sample size tables for correlation analysis with applications in partial correlation and multiple regression analysis. Multivariate Behavioral Res. (2003) 38:309–323CrossrefGoogle Scholar
  • Ancona D. G., Caldwell D. F. Demography and design: Predictors of new product team performance. Organ. Sci. (1992) 3:321–341LinkGoogle Scholar
  • Bentler P. M. Comparative fit indexes in structural models. Psych. Bull. (1990) 107(2):238–246CrossrefGoogle Scholar
  • Bentler P. M.EQS Structural Equations Program Manual (1993) (BMDP Statistical Software, Los Angeles, CA) Google Scholar
  • Bentler P. M., Bonett D. G. Significance tests and goodness of fit in the analysis of covariance structures. Psych. Bull. (1980) 88:588–606CrossrefGoogle Scholar
  • Bentler P. M., Weeks D. G. Interrelations among models for the analysis of moment structures. Multivariate Behavioral Res. (1979) 14:169–185CrossrefGoogle Scholar
  • Bentler P. M., Weeks D. G. Linear structural equations with latent variables. Psychometrika (1980) 45:289–308CrossrefGoogle Scholar
  • Bhappu A. D., Zellmer-Bruhn M., Anand V., Beyerlein M. M., Johnson D. A., Beyerlein S. T. The effects of demographic diversity and virtual work environments on knowledge processing in teams. Virtual Teams (2001) 8(JAI Press, New York) CrossrefGoogle Scholar
  • Blackler F. Knowledge, knowledge work and organizations: An overview and interpretation. Organ. Stud. (1995) 16(6):1021–1046CrossrefGoogle Scholar
  • Boland R., Tenkasi R., Te’eni D. Designing information technology to support distributed cognition. Organ. Sci. (1994) 5(3):456–475LinkGoogle Scholar
  • Brown J. S., Duguid P. Organizing knowledge. California Management Rev. (1998) 40(3):90–111CrossrefGoogle Scholar
  • Carlile P. R. A pragmatic view of knowledge and boundaries: Boundary objects in new product development. Organ. Sci. (2002) 13(4):442–455LinkGoogle Scholar
  • Carlson J. R., Zmud R. W. Channel expansion theory and the experiential nature of media richness perceptions. Acad. Management J. (1999) 42(2):153–170CrossrefGoogle Scholar
  • Carte T. A., Russell C. J. In pursuit of moderation: Nine common errors and their solutions. MIS Quart. (2003) 27(3):479–501CrossrefGoogle Scholar
  • Chin W. W., Marcolin B. L., Newsted P. R. A partial least squares latent variable modeling approach for measuring interaction effects: Results from a Monte Carlo simulation study and an electronic-mail emotion/adoption study. Inform. Systems Res. (2003) 14(2):189–217LinkGoogle Scholar
  • Clark H. H., Brennan S. E., Resnick L. B., Levine R. M., Teasley S. D. Grounding in communication. Perspectives on Socially Shared Cognition (1991) (American Psychological Association, Washington, D.C) CrossrefGoogle Scholar
  • Cramton C. The mutual knowledge problem and its consequences for dispersed collaboration. Organ. Sci. (2001) 12:346–371LinkGoogle Scholar
  • Cummings J. N. Work groups, structural diversity, and knowledge sharing in a global organization. Management Sci. (2004) 50(3):352–364LinkGoogle Scholar
  • Daft R., Lengel R. Organizational information requirements, media richness and structural design. Management Sci. (1986) 32:554–571LinkGoogle Scholar
  • DeSanctis G., Poole M. S. Capturing the complexity in advanced technology use: Adaptive structuration theory. Organ. Sci. (1994) 5(2):121–147LinkGoogle Scholar
  • Faniel I., Majchrzak A. Designing IT for knowledge reuse in a complex uncertain environment. Minnesota Sympos. Knowledge Management (2003) (Minneapolis, MN)Google Scholar
  • Finholt T. A., Sproull L., Kiesler S., Hinds P. J., Kiesler S. Outsiders on the inside: Sharing know-how across space and time. Distributed Work (2002) (MIT Press, Cambridge, MA) Google Scholar
  • George J. M. Personality, affect and behavior in groups. J. Appl. Psych. (1990) 75:107–116CrossrefGoogle Scholar
  • Gladstein D. L. Groups in context: A model of task group effectiveness. Admin. Sci. Quart. (1984) 29(December):499–517CrossrefGoogle Scholar
  • Gold A. H., Malhotra A., Segars A. H. Knowledge management: An organizational capabilities perspective. J. Management Inform. Systems (2001) 18(2):185–214CrossrefGoogle Scholar
  • Goodhue D. L. Development and measurement validity of task-technology fit instrument for user evaluations of information systems. Decision Sci. (1998) 29(1):169–194CrossrefGoogle Scholar
  • Goodhue D. L., Thompson R. L. Task-technology fit and individual performance. MIS Quart. (1995) 213–236CrossrefGoogle Scholar
  • Goodhue D. L., Klein B. D., March S. T. User evaluations of IS as surrogates for objective performance. Inform. Management (2000) 24(4):547–567Google Scholar
  • Grant R. M. Prospering in dynamically competitive environments: Organization capability as knowledge integration. Organ. Sci. (1996) 7(4):375–387LinkGoogle Scholar
  • Hatano G., Inagaki K., Resnick L. B., Levine J. M., Teasley S. D. Sharing cognition through collective comprehension activity. Perspectives in Social Shared Cognition (1991) (American Psychological Association, Washington, D.C) CrossrefGoogle Scholar
  • Hedberg B., Jonsson S. Designing semi-confusing information systems for organizations in changing environments. Accounting, Organ. Soc. (1978) 3(1):47–64CrossrefGoogle Scholar
  • Hinds P. J., Bailey D. E. Out of sight, out of sync: Understanding conflict in distributed teams. Organ. Sci. (2003) 14(6):615–632LinkGoogle Scholar
  • Huberman B. A., Loch C. H. Collaboration, motivation, and size of organizations. J. Organ. Comput. Electronic Commerce (1996) 6(2):109–130CrossrefGoogle Scholar
  • Jarvenpaa S. L., Leidner D. E. Communication and trust in global virtual teams. Organ. Sci. (1999) 10(6):791–815LinkGoogle Scholar
  • Kirkman B. L., Shapiro D. L. Understanding why team members won’t share: An examination factors related to employee receptivity to team-based rewards. Small Group Res. (2000) 31(2):175–209CrossrefGoogle Scholar
  • Krishna A., Shrader E. Social capital assessment tool. Conf. Paper Soc. Capital Poverty Reduction (1999) World Bank, Washington, D.CGoogle Scholar
  • Lichtenstein R., Alexander J. A., Jinnet K., Ullman E. Embedded intergroup relations in interdisciplinary teams: Effects on perceptions of level of team integration. J. Appl. Behavioral Sci. (1997) 33(4):413–434CrossrefGoogle Scholar
  • Majchrzak A., Malhtora A., Stamps J., Lipnack J. Can absence make a team grow stronger? Harvard Bus. Rev. (2004) MayGoogle Scholar
  • Majchrzak A., Rice R. E., Malhotra A., King N., Ba S. Technology adaptation: The case of a computer-supported inter-organizational virtual team. MIS Quart. (2000) 24(4):569–600CrossrefGoogle Scholar
  • Malhotra A., Majchrzak A. Enabling knowledge creation in far-flung teams: Best practices for IT support and knowledge sharing. J. Knowledge Management (2004) 8(4):75–88CrossrefGoogle Scholar
  • Malhotra A., Majchrzak A., Carman R., Lott V. Radical innovation without collocation: A case study at Boeing-Rocketdyne. MIS Quart. (2001) 25(2):229–249CrossrefGoogle Scholar
  • Mannix E. A., Griffith T., Neale M. A., Hinds P. J., Kiesler S. The phenomenology of conflict in distributed work teams. Distributed Work (2002) (MIT Press, Cambrdige, MA) Google Scholar
  • Mark G., Hinds P. J., Kiesler S. Conventions for coordinating electronic distributed work: A longitudinal study of groupware use. Distributed Work (2002) (MIT Press, Cambridge, MA) Google Scholar
  • Markus M. L. Electronic mail as the medium of managerial choice. Organ. Sci. (1994) 5(4):502–527LinkGoogle Scholar
  • Markus M. L., Majchrzak A., Gasser L. A design theory for systems that support emergent knowledge processes. MIS Quart. (2002) 26(3):179–212Google Scholar
  • Maznevski M. L., Chudoba K. M. Bridging space over time: Global virtual team dynamics and effectiveness. Organ. Sci. (2000) 11(5):473–492LinkGoogle Scholar
  • McGrath J. E. Time, interaction, and performance (TIP): A theory of groups. Small Group Res. (1991) 22(2):147–174CrossrefGoogle Scholar
  • McGrath J. E., Berdahl J. L., Tindale R. S., et al. Groups, technology and time: Use of computers for collaborative work. Theory and Research on Small Groups (1998) (Plenum Press, New York) Google Scholar
  • Olson J. S., Teasley S., Covi L., Olson G., Hinds P. J., Kiesler S. The (currently) unique advantages of collocated work. Distributed Work (2002) (MIT Press, Cambridge, MA) Google Scholar
  • Paldam M. Social capital: One or many? Definition and measurement. J. Econom. Surveys (2000) 14(5):629–653CrossrefGoogle Scholar
  • Paldam M., Svendsen G. T.Trust, Social Capital and Economic Growth: An International Comparison (2003) (Elgar, Cheltenham, UK) Google Scholar
  • Perrow C. A framework for comparative organizational analysis. Amer. Sociological Rev. (1967) 16:444–459Google Scholar
  • Podsakoff P. M., MacKenzie S. B., Lee J. Y., Podsakoff N. P. Common method biases in behavioral research: A critical review of the literature and recommended remedies. J. Appl. Psych. (2003) 88:879–903CrossrefGoogle Scholar
  • Riopelle K., Gluesing J. C., Alcordo T. C., Baba M. L., Britt D., McKether W., Monplaisir L., Horn Ratner H., Harris Wagner K., Gibson C. B., Cohen S. G. Context, task, and the evolution of technology in global virtual teams. Virtual Teams That Work: Creating Conditions for Virtual Team Effectiveness (2003) (Josey-Bass, San Francisco, CA) Google Scholar
  • Ryles G.The Concept of Mind (1949) (Hutchinson, London, UK) Google Scholar
  • Saunders C., Zmud R. Virtual teams: Piecing together the puzzle. Framing the Domains of IT Management (2000) (Pinnaflex, Cincinnati, OH) Google Scholar
  • Shrout P. E., Fleiss J. L. Intraclass correlations: Uses in assessing rater reliability. Psych. Bull. (1979) 86(2):420–428CrossrefGoogle Scholar
  • Sirdeshmukh D., Singh J., Sabol B. Consumer trust, value, and loyalty in relational exchanges. J. Marketing (2002) 66(1):15–37CrossrefGoogle Scholar
  • Sproull L., Kiesler S. Reducing social context cues: Electronic mail in organizational communication. Management Sci. (1986) 32:1492–1512LinkGoogle Scholar
  • Star R., Gasser L., Huhns M. The structure of ill-structured solutions: Boundary objects. Distributed Artificial Intelligence (1989) CrossrefGoogle Scholar
  • Straus S. G., Olivera F., Griffith T. L. Knowledge acquisition in virtual teams. Technology: Research on Managing Groups and Teams (2003) (JAI Press, Stamford, CT) Google Scholar
  • Sussman S. W., Siegel W. S. Informational influence in organizations: An integrated approach to knowledge adoption. Inform. Systems Res. (2003) 14(1):47–65LinkGoogle Scholar
  • Szulanski G. The process of knowledge transfer: A diachronic analysis of stickiness. Organ. Behavior Human Decision Processes (2000) 82(1):9–27CrossrefGoogle Scholar
  • Te’eni D. Review: A cognitive-affective model of organizational communication for designing IT. MIS Quart. (2001) 25(2):251–312CrossrefGoogle Scholar
  • Tyre M. J., von Hippel E. The situated nature of adaptive learning in organizations. Organ. Sci. (1997) 8(1):71–83LinkGoogle Scholar
  • Walther J. B. Group and interpersonal effects in international computer-mediate collaboration. Human Comm. Res. (1995) 23:342–369CrossrefGoogle Scholar
  • Weick K. E., Meader D. K., Jessup L., Valachich J. S. Sensemaking and group support systems. Group Support Systems: New Perspectives (1993) (Macmillan, New York) Google Scholar
  • Weisband S., Hinds P. J., Kiesler S. Maintaining awareness in distributed team collaboration: Implications for leadership and performance. Distributed Work (2002) (MIT Press, Cambridge, MA) Google Scholar
  • Withey M., Daft R. L., Cooper W. H. Measures of Perrow’s work unit technology: An empirical assessment and a new scale. Acad. Management J. (1983) 26(1):45–63CrossrefGoogle Scholar
  • Yeatts D. E., Hyten C.High-Performing Self-Managed Work Teams: A Comparison of Theory to Practice (1998) (Sage, Thousand Oaks, CA) CrossrefGoogle Scholar
  • Zigurs I., Buckland B. K. A theory of task/technology fit and group support systems effectiveness. MIS Quart. (1998) September):313–334CrossrefGoogle Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.