Perceived Information Quality in Data Exchanges: Effects on Risk, Trust, and Intention to Use

Andreas I. Nicolaou
Andreas I. Nicolaou
[email protected]
Department of Accounting and MIS, College of Business Administration, Bowling Green State University, Bowling Green, Ohio 43403
Search for more papers by this author
,
D. Harrison McKnight
D. Harrison McKnight
[email protected]
Accounting and Information Systems Department, The Eli Broad College of Business, Michigan State University, East Lansing, Michigan 48824
Search for more papers by this author

Department of Accounting and MIS, College of Business Administration, Bowling Green State University, Bowling Green, Ohio 43403

Search for more papers by this author

D. Harrison McKnight

[email protected]

Accounting and Information Systems Department, The Eli Broad College of Business, Michigan State University, East Lansing, Michigan 48824

Search for more papers by this author

Published Online:1 Dec 2006https://doi.org/10.1287/isre.1060.0103

References

Agarwal R., Karahanna E. Time flies when you’re having fun: Cognitive absorption and beliefs about information technology usage. MIS Quart. (2000) 24(4):665–694Crossref, Google Scholar
Agarwal R., Venkatesh V. Assessing a firm’s Web presence: A heuristic evaluation procedure for the measurement of usability. Inform. Systems Res. (2002) 13:168–186Link, Google Scholar
Ba S., Pavlou P. A. Evidence of the effect of trust building technology in electronic markets: Price premiums and buyer behavior. MIS Quart. (2002) 26(September):243–268Crossref, Google Scholar
Bailey J. E., Pearson S. W. Development of a tool for measuring and analyzing computer user satisfaction. Management Sci. (1983) 29(May):530–545Link, Google Scholar
Bakos J. Y., Brynjolfsson E. Information technology, incentives, and optimal number of suppliers. J. Management Inform. Systems (1993) 10(Fall):37–53Crossref, Google Scholar
Barnes S. J., Vidgen R. T. An evaluation of cyber-bookshops: The WebQual method. Internat. J. Electronic Commerce (2001) 6:6–25Crossref, Google Scholar
Baron R. M., Kenny D. A. The moderator mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. J. Personality Soc. Psych. (1986) 51(December):1173–1182Crossref, Google Scholar
Bensaou M. Interorganizational cooperation: The role of information technology—An empirical comparison of U.S. and Japanese supplier relations. Inform. Systems Res. (1997) 8(June):107–124Link, Google Scholar
Bensaou M., Venkatraman N. Configurations of interorganizational relationships: A comparison between U.S. and Japanese automakers. Management Sci. (1995) 41(September):1471–1492Link, Google Scholar
Bhattacherjee A. Individual trust in online firms: Scale development and initial test. J. Management Inform. Systems (2002) 19(1):211–241Crossref, Google Scholar
Boritz E.Managing Enterprise Information Integrity: Security, Control and Audit Issues (2004) (IT Governance Institute, Rolling Meadows, IL) Google Scholar
Boudreau M., Gefen D., Straub D. W. Validation in information systems research: A state-of-the-art assessment. MIS Quart. (2001) 25(March):1–16Crossref, Google Scholar
Bovee M. W. Information quality: A conceptual framework and empirical validation. (2004) . Ph.D. dissertation, University of Kansas, Lawrence, KSGoogle Scholar
Carr A. S., Smeltzer L. R. The relationship between information technology use and buyer-supplier relationships: An exploratory analysis of the buying firm’s perspective. IEEE Trans. Engrg. Management (2002) 49(3):293–304Crossref, Google Scholar
Carte T. A., Russell C. J. In pursuit of moderation: Nine common errors and their solutions. MIS Quart. (2003) 27(September):479–501Crossref, Google Scholar
Chin W., Marcoulides G. A. The partial least squares approach to structural equation modeling. Modern Methods for Business Research (1998) 10(Erlbaum, Mahwah, NJ) 295–336Google Scholar
Churchill G. A. A paradigm for developing better measures of marketing constructs. J. Marketing Res. (1979) 16(1):64–73Crossref, Google Scholar
Chwelos P., Benbasat I., Dexter A. S. Research report: Empirical test of an EDI adoption model. Inform. Systems Res. (2001) 12(3):304–321Link, Google Scholar
Cohen J.Statistical Power Analysis for the Behavioral Sciences (1988) 2nd ed.(Lawrence Erlbaum, Hillsdale, NJ) Google Scholar
Damsgaard J., Truex D. Binary trading relations and the limits of EDI standards: The Procrustean bed of standards. Eur. J. Inform. Systems (2000) 9(3):173–188Crossref, Google Scholar
Davis F. D. Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quart. (1989) 13(3):319–340Crossref, Google Scholar
Davis F. D., Bagozzi R. P., Warshaw P. R. User acceptance of computer technology: A comparison of two theoretical models. Management Sci. (1989) 35(8):982–1003Link, Google Scholar
DeLone W. H., McLean E. R. Information system success: The quest for the dependent variable. Inform. Systems Res. (1992) 3(March):60–95Link, Google Scholar
DeLone W. H., McLean E. R. The DeLone and McLean model of information systems success: A 10-year update. J. Management Inform. Systems (2003) 19(4):9–30Crossref, Google Scholar
Doll W. J., Torkzadeh G. The measurement of end-user computing satisfaction. MIS Quart. (1988) 12(June):259–274Crossref, Google Scholar
Early P. C. Trust, perceived importance of praise and criticism, and work performance: An examination of feedback in the United States and England. J. Management (1986) 12(4):457–473Crossref, Google Scholar
Finel B. I., Lord K. M. The surprising logic of transparency. Internat. Stud. Quart. (1999) 43:315–339Crossref, Google Scholar
Fishbein M., Ajzen A. I.Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research (1975) (Addison-Wesley, Reading, MA) Google Scholar
Fornell C., Bookstein F. Two structural equation approaches: LISREL and PLS applied to consumer exit-voice theory. J. Marketing Res. (1982) 19:440–452Crossref, Google Scholar
Fornell C., Larcker D. Evaluating structural equation models with unobservable variables and measurement error. J. Marketing Res. (1981) 18:39–50Crossref, Google Scholar
Fung R. K. K., Lee M. K. O., Haseman W. D., Nazareth D. L. EC-trust (trust in electronic commerce): Exploring the antecedent factors. Proc. 5th Amer. Conf. Inform. Systems (1999) August 13–15:517–519Google Scholar
Garicano L., Kaplan S. N. The effects of business-to-business e-commerce on transaction costs. J. Indust. Econom. (2001) 49(4):463–485Crossref, Google Scholar
Gefen D. E-commerce: The role of familiarity and trust. Omega (2000) 28:725–737Crossref, Google Scholar
Gefen D. What makes an ERP implementation relationship worthwhile: Linking trust mechanisms and ERP usefulness. J. Management Inform. Systems (2004) 21(1):275–301Crossref, Google Scholar
Gefen D., Govindaraiulu C. ERP customer loyalty: An exploratory investigation into the importance of a trust relationship. J. Inform. Tech. Theory Appl. (JITTA) (2000) 3(1):1–10Google Scholar
Gefen D., Karahanna E., Straub D. W. Trust and TAM in online shopping: An integrated model. MIS Quart. (2003a) 27(March):51–90Crossref, Google Scholar
Gefen D., Rao V. S., Tractinsky N. The conceptualization of trust, risk and their relationship in electronic commerce: The need for clarifications. Proc. 36th Hawaii Internat. Conf. System Sci. (2003b) January 6–9IEEEGoogle Scholar
Giffin K. The contribution of studies of source credibility to a theory of interpersonal trust in the communication process. Psych. Bull. (1967) 68(August):104–120Crossref, Google Scholar
Goodhue D. L. Task-technology fit and individual performance. MIS Quart. (1995a) 19(June):213–236Crossref, Google Scholar
Goodhue D. L. Understanding user evaluations of information systems. Management Sci. (1995b) 41(December):1827–1844Link, Google Scholar
Goodhue D. L. Development and measurement validity of a task-technology fit instrument for user evaluations of information systems. Decision Sci. (1998) 29(Winter):105–138Crossref, Google Scholar
Gordon M. E., Slade L. A., Schmitt N. The “science of the sophomore” revisited: From conjecture to empiricism. Acad. Management Rev. (1986) 11(1):191–207Google Scholar
Granovetter M. Economic action and social structure: The problem of embeddedness. Amer. J. Sociol. (1985) 91:481–510Crossref, Google Scholar
Gulati R., Gargiulo M. Where do interorganizational networks come from? Amer. J. Sociol. (1999) 104(March):1439–1493Crossref, Google Scholar
Gurbaxani V., Whang S. The impact of information systems on organizations and markets. Comm. ACM (1991) 34(1):59–73Crossref, Google Scholar
Hamilton S., Chervany N. L. Evaluating information system effectiveness—Part I: Comparing evaluation approaches. MIS Quart. (1981) 5(September):55–69Crossref, Google Scholar
Hart P., Saunders C. S. Emerging electronic partnerships: Antecedents and dimensions of EDI use from the supplier’s perspective. J. Management Inform. Systems (1998) 14(4):87–111Crossref, Google Scholar
Holmes J. G., Jones W. H., Perlman D. Trust and the appraisal process in close relationships. Advances in Personal Relationships (1991) 2(Jessica Kingsley, London, UK) 57–104Google Scholar
Ives B., Olson M. H., Baroudi J. J. The measurement of user information satisfaction. Comm. ACM (1983) 26(October):785–793Crossref, Google Scholar
Jarvenpaa S. L., Tractinsky N., Vitale M. Consumer trust in an Internet store. Inform. Tech. Management (2000) 1:45–71Crossref, Google Scholar
Keen P. G. W., Ballance C., Chan S., Schrump S.Electronic Commerce Relationships: Trust by Design (2000) (Prentice Hall PTR, Upper Saddle River, NJ) Google Scholar
Keil M., Tan B. C. Y., Wei K., Saarinen T., Tuunainen V., Wassenaar A. A cross-cultural study on escalation of commitment behavior in software projects. MIS Quart. (2000) 24(June):299–325Crossref, Google Scholar
Kettinger W. J., Lee C. C. Pragmatic perspectives on the measurement of information systems service quality. MIS Quart. (1997) 21(June):223–240Crossref, Google Scholar
Kinney W. R.Information Quality Assurance and Internal Control for Management Decision Making (2000) (Irwin McGraw Hill, Boston, MA) Google Scholar
Kirch W., Kutschker M., Irle M. Marketing and buying decisions in industrial markets. Studies in Decision Making (1982) (Walter de Gruyter, New York) 443–488Crossref, Google Scholar
Kirsch L. J. Portfolios of control modes and IS project management. Inform. Systems Res. (1997) 8(3):215–239Link, Google Scholar
Koller M. Risk as a determinant of trust. Basic Appl. Soc. Psych. (1988) 9(4):265–276Crossref, Google Scholar
Lamming R. C.Beyond Partnership: Strategies for Innovation and Lean Supply (1993) (Prentice Hall, London, UK) Google Scholar
Lee M. K. O., Turban E. A trust model for consumer Internet shopping. Internat. J. Electronic Commerce (2001) 6(1):75–91Crossref, Google Scholar
Lee Y. W., Strong D. M., Kahn B. K., Wang R. Y. AIMQ: A methodology for information quality assessment. Inform. Management (2002) 40(December):133–146Crossref, Google Scholar
Liu C., Marchewka J. T., Lu J. C., Yu S. Beyond concern: A privacy-trust-behavioral intention model of electronic commerce. Inform. Management (2004) 42:127–141Crossref, Google Scholar
Lucas H. C. J., Spitler V. K. Technology use and performance: A field study of broker workstations. Decision Sci. (1999) 30(2):291–311Crossref, Google Scholar
Luhmann N.Trust and Power (1979) (John Wiley, New York) Google Scholar
Lynch J. G. Theory and external validity. Acad. Marketing Sci. (1999) 27(Summer):367–376Crossref, Google Scholar
Malone T. W. Modeling coordination in organizations and markets. Management Sci. (1987) 33(10):1317–1332Link, Google Scholar
Malone T. W., Yates J., Benjamin R. I. Electronic markets and electronic hierarchies. Comm. ACM (1987) 30(June):484–497Crossref, Google Scholar
Mauldin E. G., Nicolaou A. I., Kovar S. E. The influence of scope and timing of reliability assurance in B2B E-Commerce. Internat. J. Accounting Inform. Systems (2006) 7(2):115–129Crossref, Google Scholar
Mayer R. C., Davis J. H., Schoorman F. D. An integrative model of organizational trust. Acad. Management Rev. (1995) 20(3):709–734Crossref, Google Scholar
McKinney V., Yoon K., Zahedi F. M. The measurement of Web-customer satisfaction: An expectation and disconfirmation approach. Inform. Systems Res. (2002) 13(3):296–315Link, Google Scholar
McKnight D. H., Chervany N. L. What trust means in e-commerce customer relationships: An interdisciplinary conceptual typology. Internat. J. Electronic Commerce (2001–2002) 6(Winter):35–39Crossref, Google Scholar
McKnight D. H., Choudhury V., Kacmar C. Developing and validating trust measures for e-commerce: An integrative typology. Inform. Systems Res. (2002a) 13(September):334–359Link, Google Scholar
McKnight D. H., Choudhury V., Kacmar C. The impact of initial consumer trust on intentions to transact with a web site: A trust building model. J. Strategic Inform. Systems (2002b) 11(3–4):297–323Crossref, Google Scholar
McKnight D. H., Cummings L. L., Chervany N. L. Initial trust formation in new organizational relationships. Acad. Management Rev. (1998) 23(July):473–490Crossref, Google Scholar
McKnight D. H., Kacmar C., Choudhury V. Shifting factors and the ineffectiveness of third party assurance seals: A two-stage model of initial trust in a Web business. Electronic Markets (2004) 14(3):252–266Crossref, Google Scholar
McQuiston D. H. Novelty, complexity, and importance as causal determinants of industrial buyer behavior. J. Marketing (1989) 53(April):66–79Crossref, Google Scholar
Morgan R. M., Hunt S. D. The commitment–trust theory of relationship marketing. J. Marketing (1994) 58(July):20–38Crossref, Google Scholar
Nielsen J.Designing Web Usability (2000) (New Riders, Indianapolis, IN) Google Scholar
Oliver C. Determinants of interorganizational relationships: Integration and future directions. Acad. Management Rev. (1990) 15(2):241–265Crossref, Google Scholar
Ouchi W. G. A conceptual framework for the design of organizational control mechanisms. Management Sci. (1979) 25:833–848Link, Google Scholar
Pant S., Hsu C. Business on the Web: Strategies and economics. Comput. Networks ISDN Systems (1996) 28(May):7–11Google Scholar
Patnayakuni R., Rai A., Seth N. Relational antecedents of information flow integration for supply chain coordination. J. Management Inform. Systems (2006) 23(1):13–49Crossref, Google Scholar
Pavlou P. Consumer acceptance of electronic commerce: Integrating trust and risk with the technology acceptance model. Internat. J. Electronic Commerce (2003) 7(3):101–134Crossref, Google Scholar
Pavlou P., Gefen D. Building effective online marketplaces with institution-based trust. Inform. Systems Res. (2004) 15(1):37–59Link, Google Scholar
Podsakoff P. M., Organ D. W. Self-reports in organizational research: Problems and prospects. J. Management (1986) 12(4):531–544Crossref, Google Scholar
Riggins F. J., Kriebel C. H., Mukhopadhyay T. The growth of interorganizational systems in the presence of network externalities. Management Sci. (1994) 40(8):984–998Link, Google Scholar
Rindfleisch A., Heide K. B. Transaction cost analysis: Past, present, and future applications. J. Marketing (1997) 61(October):30–54Crossref, Google Scholar
Ring P. S., Van de Ven A. H. Developmental processes of cooperative interoraganizational relationships. Acad. Management Rev. (1994) 19(1):90–118Crossref, Google Scholar
Rotter J. B. Generalized expectancies for interpersonal trust. Amer. Psychologist (1971) 26(5):443–452Crossref, Google Scholar
Sitkin S. B., Pablo A. L. Reconceptualizing the determinants of risk behavior. Acad. Management Rev. (1992) 17:9–38Crossref, Google Scholar
Sitkin S. B., Weingart L. R. Determinants of risky decision-making behavior: A test of the mediating role of risk perceptions and propensity. Acad. Management J. (1995) 38:1573–1592Crossref, Google Scholar
Smitka M. J.Competitive Ties: Subcontracting in the Japanese Automotive Industry (1991) (Columbia University Press, New York) Google Scholar
Straub D. W. Validating instruments in MIS research. MIS Quart. (1989) 13(June):147–169Crossref, Google Scholar
Tseng S., Fogg B. J. Credibility and computing technology. Comm. ACM (1999) 42(5):39–44Crossref, Google Scholar
Tsiros M., Mittal V. Regret: A model of its antecedents and consequences in consumer decision making. J. Consumer Res. (2000) 26(March):401–417Crossref, Google Scholar
Uzzi B. The sources and consequences of embeddedness for the economic performance of organizations: The network effect. Amer. Soc. Rev. (1996) 61(4):674–698Crossref, Google Scholar
Van de Ven A. H. On the nature, formation and maintenance of relations among organizations. Acad. Management Rev. (1976) 1:24–36Crossref, Google Scholar
Wang E. T. G., Seidmann A. Electronic data interchange: Competitive externalities and strategic implementation policies. Management Sci. (1995) 41(3):401–418Link, Google Scholar
Wang R. Y., Strong D. M. Beyond accuracy: What data quality means to data consumers. J. Management Inform. Systems (1996) 12(Spring):5–34Crossref, Google Scholar
Wang Y., Wang R. Y. Anchoring data quality dimensions in ontological foundations. Comm. ACM (1996) 39(11):86–95Crossref, Google Scholar
Webster J., Trevino L. K. Rational and social theories as complementary explanations of communication media choices: Two policy-capturing studies. Acad. Management J. (1995) 38(6):1544–1572Crossref, Google Scholar
Whetten D. A. Interorganizational relations. A review of the field. J. Higher Ed. (1981) 52:1–28Crossref, Google Scholar
Williams C. C. Trust diffusion: The effects of interpersonal trust on structure, function, and organizational transparency. Bus. Soc. (2005) 44(3):357–368Crossref, Google Scholar
Yoo Y., Alavi M. Media and group cohesion: Relative influences on social presence, task participation, and group consensus. MIS Quart. (2001) 25(3):371–390Crossref, Google Scholar
Zaheer A., Venkatraman N. Determinants of electronic integration in the insurance industry: An empirical test. Management Sci. (1994) 40(5):549–566Link, Google Scholar
Zaheer A., McEvily B., Perrone V. Does trust matter? Exploring the effects of I-O and interpersonal trust on performance. Organ. Sci. (1998) 9(March–April):141–159Link, Google Scholar
Zmud R. An empirical investigation of the dimensionality of the concept of information. Decision Sci. (1978) 9(2):187–195Crossref, Google Scholar

Cited by
- Developing and validating the augmented reality-enabled e-commerce questionnaire (ARECQ): an extended technology acceptance model for Gen Z
  24 December 2025 | Cogent Social Sciences, Vol. 12, No. 1
- Revisiting customer loyalty in the digital age: How loyalty enhances sales performance through high-quality reviews
  Journal of Retailing and Consumer Services, Vol. 92
- The Growth of Fintech in Developing Countries: Evidence from Jordan
  29 May 2026 | FIIB Business Review, Vol. 11
- The impacts of positive and negative product information disclosure at trade shows
  15 May 2026 | Journal of Business & Industrial Marketing, Vol. 58
- Boosting Business Success: The Impact of Metaverse Payments on Firm Performance
  7 May 2026 | Journal of Entrepreneurship and Innovation in Emerging Economies, Vol. 8
- User Acceptance and Perceptions of Earthquake Early Warning Systems as a Function of Information Type: The Case of Postearthquake Nepal
  25 March 2026 | Earthquake Spectra, Vol. 42, No. 2
- How cultural cognition affects trust and perceived quality of AI explanations
  Computers in Human Behavior Reports, Vol. 22
- Business model innovation in the food sector: towards a dimensional framework for analyzing the value proposition of digital platforms for food information services
  22 May 2023 | European Journal of Innovation Management, Vol. 29, No. 3
- Enhancing sustainable fashion through QR-enabled showrooming: A Philippine consumer behavior perspective
  Acta Psychologica, Vol. 264
- Toward Industry 5.0: A Conceptual Model for Blockchain’s Impact on Interorganizational Trust in Construction Project Management
  29 July 2025 | Project Management Journal, Vol. 57, No. 2
- Virtual Social Capital Drives Generation Z’s Online Disposal Behavior of Idle Clothing: A Study of Mediation Mechanisms and Behavioral Heterogeneity in Short Video Platforms
  6 February 2026 | International Journal of Human–Computer Interaction, Vol. 228
- How E-trust and E-satisfaction Mediate the Effects of Perceptions and E-loyalty in Apparel E-customisation
  2 January 2026
- Stimulating data marketplace adoption in manufacturing: The impact of perceived control on willingness to share data
  Technovation, Vol. 149
- Adolescent Perceptions of an Online Safety Chatbot: Survey Study
  12 February 2026 | JMIR Human Factors, Vol. 13
- Data quality for sustainable operations
- Unveiling the diffusion mechanism of government social media communication effect: the role of media accountability
  28 November 2025 | Humanities and Social Sciences Communications, Vol. 12, No. 1
- Distinguishing risk in public administration: A conceptual framework
  16 August 2025 | Chinese Public Administration Review, Vol. 16, No. 4
- Factors influencing generative artificial intelligence adoption in Vietnam’s banking sector: an empirical study
  24 September 2025 | Financial Innovation, Vol. 11, No. 1
- Modeling Consumer Reactions to AI-Generated Content on E-Commerce Platforms: A Trust–Risk Dual Pathway Framework with Ethical and Platform Responsibility Moderators
  1 October 2025 | Journal of Theoretical and Applied Electronic Commerce Research, Vol. 20, No. 4
- Constructing the Quality Attributes of Online Artificial Intelligent Customer Service (AICS)
  27 November 2025 | International Journal of Human–Computer Interaction, Vol. 3
- Effects of leaderboard affordance and perceived role importance in team-based gamified training
  30 June 2025 | European Journal of Information Systems, Vol. 34, No. 6
- AR technology-based marketing service and the determinants of consumer self-disclosure intention
  7 February 2025 | Behaviour & Information Technology, Vol. 44, No. 16
- Exploring the impact of emergency risk information on construction workers’ emergency information behavior: insights from confirmatory and exploratory PLS-SEM analyses
  24 September 2025 | Frontiers in Public Health, Vol. 13
- The Impacts of Traceability Systems on Consumer Trust
  15 February 2024 | Journal of Computer Information Systems, Vol. 65, No. 5
- And No One Gets the Short End of the Stick: A Blockchain-Based Approach to Solving the Two-Sided Opportunism Problem in Interorganizational Information Sharing
  Lukas Florian Bossler,
  Arne Buchwald,
  Kai Spohrer
  26 December 2024 | Information Systems Research, Vol. 36, No. 3
- Assessing students’ intention to adopt generative artificial intelligence
  Journal of Accounting Education, Vol. 72
- Exploring Uncharted Territory: CEOs as Gatekeepers in Utilizing Industrial Platforms Through Data Sharing
  20 February 2025 | R&D Management, Vol. 55, No. 4
- IT’s a matter of trust: Literature reviews and analyses of human trust in information technology
  20 January 2024 | Journal of Information Technology, Vol. 40, No. 3
- Following Medical Advice of an AI or a Human Doctor? Experimental Evidence Based on Clinician-Patient Communication Pathway Model
  4 November 2024 | Health Communication, Vol. 40, No. 9
- Mitigating patients' negative responses to health care asset sharing through explanatory information provision
  9 May 2025 | Health Care Management Review, Vol. 50, No. 3
- Factors determining big four auditors’ intentions to use blockchain technology: a mixed-methods approach
  5 June 2025 | Asian Review of Accounting, Vol. 20
- Blockchain technology adoption intention among the Big Four audit firms
  The British Accounting Review, Vol. 50
- Drivers of Mobile Banking Super-App Adoption: Across Different Service Integration Levels
  12 June 2025 | Journal of Theoretical and Applied Electronic Commerce Research, Vol. 20, No. 2
- Beyond the Pandemic: Understanding Social Media’s Evolving Role in Crisis Communication through Temporal Analyses of Information Engagement
  Systèmes d'information & management, Vol. Volume 29, No. 4
- The growth of FinTech and blockchain technology in developing countries: UAE’s evidence
  26 August 2024 | International Journal of Accounting & Information Management, Vol. 33, No. 2
- Do Consumers' Perceptions of Artificial Intelligence Drive Chatbot Adoption in Shopping? The Impact of Perceived Information Quality on Intent to Use
- Adoption of NFT transaction in metaverse platform: a trust transfer approach to leverage trust among users
  24 September 2024 | Digital Policy, Regulation and Governance, Vol. 27, No. 4
- A signaling theory-based analysis of website features, investment perception and trust propensity in initial trust formation on unfamiliar small online retailers
  29 January 2024 | Journal of Marketing Theory and Practice, Vol. 33, No. 2
- Rationally Trust, but Emotionally? The Roles of Cognitive and Affective Trust in Laypeople's Acceptance of AI for Preventive Care Operations
  2 April 2025 | Production and Operations Management, Vol. 5
- The Effect of Digital Quality on Customer Satisfaction and Brand Loyalty Under Environmental Uncertainty: Evidence from the Banking Industry
  14 April 2025 | Sustainability, Vol. 17, No. 8
- Study on content-audience alignment: Instagram influencers' engagement strategies
  26 March 2025 | Jurnal Studi Komunikasi (Indonesian Journal of Communications Studies), Vol. 9, No. 1
- The role of positive online reviews in risk-based consumer behaviours: an information processing perspective
  31 October 2023 | Aslib Journal of Information Management, Vol. 77, No. 2
- An elaboration likelihood model of perceived safety risk in ride-sharing continuance: Platform quality cues as antecedents and gender as moderator
  Transportation Research Part F: Traffic Psychology and Behaviour, Vol. 109
- Örgütsel Şeffaflık
  25 January 2025 | Yönetim Bilimleri Dergisi, Vol. 23, No. 55
- Understanding users’ news-sharing behaviors: roles of risk perception, believability, fake news awareness and social tie variety
  12 November 2024 | Industrial Management & Data Systems, Vol. 125, No. 2
- Does the transparency of sustainability reports matter? A quantitative assessment
  21 August 2024 | Corporate Social Responsibility and Environmental Management, Vol. 32, No. 1
- Factors Influencing Trust on C2C Service Platforms
  25 May 2025
- Effects of visual-preview and information-sidedness features on website persuasiveness
  Decision Support Systems, Vol. 188
- Digital manufacturing in SMEs: Green, efficient and socially responsible?
  Procedia Computer Science, Vol. 253
- Immersive Digital Imaging Experience: An Empirical Study on Audiences’ Switching Intention to Metaverse Online Art Museum
  IEEE Access, Vol. 13
- Heeding the Messenger: The Influence of Sender Characteristics on Security Message Compliance Intentions
  1 January 2025 | SSRN Electronic Journal, Vol. 32
- Demystifying resistance: factors influencing users’ reluctance to share images on social media
  31 December 2024 | Aslib Journal of Information Management, Vol. 24
- The effects of generative AI’s human-like competencies on clinical decision-making
  13 December 2024 | Journal of Decision Systems, Vol. 47
- The paradox of technology quality and ethical concerns in building trust and behavioral intention in the AI-enabled face recognition payment
  10 December 2024 | Electronic Markets, Vol. 34, No. 1
- Customer Value and Sustainable Choice Behaviour in Social Commerce
  15 August 2024 | ECONOMICS, Vol. 12, No. 3
- The Role of Technology in Customer Purchase Intention in the UK Market
- Effective reporting system to encourage users’ reporting behavior in social media platforms: an empirical study based on structural empowerment theory
  14 November 2023 | Behaviour & Information Technology, Vol. 43, No. 14
- Enticing attributes of consumers' purchase intention to use online food delivery applications (OFDAs) in a developing country
  23 April 2024 | Journal of Electronic Business & Digital Economics, Vol. 3, No. 3
- Perceived information quality, trust in government, and local acceptance of nuclear power in China
  Utilities Policy, Vol. 90
- A Design Theory for Transparency of Information Privacy Practices
  Tobias Dehling,
  Ali Sunyaev
  8 August 2023 | Information Systems Research, Vol. 35, No. 3
- Physician Adoption of AI Assistant
  Ting Hou,
  Meng Li,
  Yinliang (Ricky) Tan,
  Huazhong Zhao
  17 July 2024 | Manufacturing & Service Operations Management, Vol. 26, No. 5
- Investigating the antecedents of mHealth adoption by older adults in a lower-middle income country: The PLS-MGA approach
  8 May 2024 | Educational Gerontology, Vol. 50, No. 9
- The Impact of Information Relevancy and Interactivity on Intensivists’ Trust in a Machine Learning–Based Bacteremia Prediction System: Simulation Study
  1 August 2024 | JMIR Human Factors, Vol. 11
- The role of mGovernment applications in building trust during public crises: Evidence from the COVID-19 epidemic
  Heliyon, Vol. 10, No. 12
- Evaluating Acceptance of Novel Vehicle-Mounted Perfume Automatic Dispersal Device for Fatigued Drivers
  27 May 2024 | Applied Sciences, Vol. 14, No. 11
- Impact of the Product Master Data Quality on the Logistics Process Performance
  12 April 2024 | Logistics, Vol. 8, No. 2
- How individuals perceive and process diagnostic device errors
  23 May 2024 | Journal of Decision Systems, Vol. 216
- First vs. Lasting Impressions: How Cognitive and Affective Trust Cues Coordinate Match-Making in Online Sharing Platforms
  24 November 2023 | Group Decision and Negotiation, Vol. 33, No. 2
- Exploring physicians’ continuous use of clinical decision support systems
  6 September 2022 | European Journal of Information Systems, Vol. 33, No. 2
- Does adopting inner source increase job satisfaction? A social capital perspective using a mixed-methods approach
  The Journal of Strategic Information Systems, Vol. 33, No. 1
- Exploring Patients' Intentions for Usage of Video Telemedicine Follow-Up Services: Cross-Sectional Study
  Telemedicine and e-Health, Vol. 30, No. 3
- Introduction of Data Quality Management
  30 October 2024
- Is Artificial Intelligence Trustworthy? An Empirical Investigation to Adopt Generative AI for Cyber Threat Intelligence Using Valence Framework
  30 October 2024
- Managing the effects of drought through the use of risk reduction strategy in the agricultural sector of Iran
  Climate Risk Management, Vol. 45
- Uncovering the Critical Drivers of Blockchain Sustainability in Higher Education Using a Deep Learning-Based Hybrid SEM-ANN Approach
  IEEE Transactions on Engineering Management, Vol. 71
- What People Think of Machines as Doctors: Unveiling the Value of Gen-AI for e-Health
  1 January 2024 | SSRN Electronic Journal, Vol. 331
- Study on the Influence of Shopping Experience on the Repeat Purchase Intention of Vietnamese Consumers Through Electronic Commerce Platforms
  14 May 2024
- Why do social media users follow tourism-related posts? Roles of bloggers and posts in trip planning
  3 October 2023 | Industrial Management & Data Systems, Vol. 123, No. 12
- Based on the perception of ethics in social commerce platforms: Adopting SEM and MCDM approaches for benchmarking customers in rural communities
  17 December 2022 | Current Psychology, Vol. 42, No. 35
- Digital transformation drives product quality improvement: An organizational transparency perspective
  Technological Forecasting and Social Change, Vol. 197
- Exploring the impact of intelligent learning tools on students’ independent learning abilities: a PLS-SEM analysis of grade 6 students in China
  6 September 2023 | Humanities and Social Sciences Communications, Vol. 10, No. 1
- On the transparency of the credit reporting system in China
  10 October 2023 | Humanities and Social Sciences Communications, Vol. 10, No. 1
- Exploring investors' willingness to use robo-advisors: mediating role of emotional response
  28 August 2023 | Industrial Management & Data Systems, Vol. 123, No. 11
- How trust incongruence affects continuance intention in Peer-to-Peer accommodation service: transaction and consumption risks as moderators
  19 September 2023 | Industrial Management & Data Systems, Vol. 123, No. 11
- Cross-Platform Interface Design: To Conform or Not to Conform?
  5 August 2022 | International Journal of Human–Computer Interaction, Vol. 39, No. 19
- Customers’ intentions to use mobile payment service: a comparative study of payment system types
  10 August 2023 | Total Quality Management & Business Excellence, Vol. 34, No. 15-16
- Bridging artificial intelligence-based services and online impulse buying in E-retailing context
  Electronic Commerce Research and Applications, Vol. 62
- Overconfidence, Trust, and Information-Seeking among Smallholder Farmers: Experimental Evidence from Ethiopia
  Economic Development and Cultural Change, Vol. 72, No. 1
- What keeps me engaging? A study of consumers' continuous social media brand engagement practices
  31 October 2022 | Information Technology & People, Vol. 36, No. 6
- What most influences consumers’ intention to use? Different motivation and trust stories for uber, airbnb, and taskrabbit
  18 April 2022 | European Journal of Information Systems, Vol. 32, No. 5
- Understanding the adoption of digital conferencing tools: Unpacking the impact of privacy concerns and incident response efficacy
  Computers & Security, Vol. 132
- What Role Does AI Chatbot Perform in the F&B Industry? Perspective from Loyalty and Value Co-Creation: Integrated PLS-SEM and ANN Techniques
  24 August 2023 | Journal of Law and Sustainable Development, Vol. 11, No. 4
- Governing Fintech for sustainable development: evidence from Italian banking system
  3 May 2022 | Qualitative Research in Financial Markets, Vol. 15, No. 4
- Online or offline? Spillover effect of customer-to-customer interaction in a multichannel background
  5 January 2023 | Internet Research, Vol. 33, No. 4
- COVID-19 and people's continued trust in eHealth systems: a new perspective
  11 May 2022 | Behaviour & Information Technology, Vol. 42, No. 9
- System and Information Qualities in Mobile Fitness Apps and Their Effects on User Behavior and Performance
  30 September 2022 | Information Systems Management, Vol. 40, No. 3
- Navigating digital transformation through an information quality strategy: Evidence from a military organisation
  14 February 2023 | Information Systems Journal, Vol. 33, No. 4
- Supply Chain Transparency from a Stakeholder's Perspective: Analyzing the Risks and Benefits of Supply Chain Information Disclosure
- How Do Users Feel When They Use Artificial Intelligence for Decision Making? A Framework for Assessing Users’ Perception
  28 May 2022 | Information Systems Frontiers, Vol. 25, No. 3
- Does information disclosure and transparency ranking system prevent the default risk of a firm?
  Economic Analysis and Policy, Vol. 78
- Transparency of reporting practices in quantitative field studies: The transparency sweet spot for article citations
  Journal of Informetrics, Vol. 17, No. 2
- Antecedents of mobile payment loyalty: An extended perspective of perceived value and information system success model
  Journal of Retailing and Consumer Services, Vol. 72
- Understanding the determinants of the intention to innovate with open government data among potential commercial innovators: a risk perspective
  25 October 2022 | Internet Research, Vol. 33, No. 2
- Strategizing risk information sharing framework among supply chain partners for financial performance
  4 January 2023 | Supply Chain Forum: An International Journal, Vol. 24, No. 2
- Role of B2B reliance and brand image in reducing risk perceptions: a serial mediation model
  7 March 2023 | European Journal of Marketing, Vol. 57, No. 4
- Information Quality of Investment Services with Social Media
  20 April 2022 | Journal of Computer Information Systems, Vol. 63, No. 2
- Investor participation in reward-based crowdfunding: impacts of entrepreneur efforts, platform characteristics, and perceived value
  20 March 2022 | Information Technology and Management, Vol. 24, No. 1
- The Uneven Returns of Transparency in Voluntary Nonfinancial Disclosures
  29 March 2022 | Organization & Environment, Vol. 36, No. 1
- Interpersonal and Technology-Based Trust Research: Gaps and Opportunities for Research and Practice
  27 February 2023 | Foundations and Trends® in Information Systems, Vol. 6, No. 4
- Do you reap what you sow? Driving mechanism of supply chain transparency on consumers' indirect reciprocity
  9 February 2023 | Frontiers in Psychology, Vol. 14
- Does e‐service quality of online grievance redress portals lead to satisfaction? An outlook from the perspectives of I ndian youth
  3 June 2022 | Journal of Public Affairs, Vol. 23, No. 1
- Facilitating interorganizational trust in strategic alliances by leveraging blockchain-based systems: Case studies of two eastern banks
  International Journal of Information Management, Vol. 68
- Information Behaviour of Food Consumers: A Systematic Literature Review and a Future Research Agenda
  18 February 2023 | Sustainability, Vol. 15, No. 4
- Social Media Technology: The Influences on Online Impulse Buying Behaviour
  9 February 2023
- Empirical Study on the Factors Affecting User Stickiness of Online Visual Art Platform From the Perspective of User Experience
  IEEE Access, Vol. 11
- User Cognition Antecedents of Smart Assistant Systems in Cars
  IEEE Transactions on Intelligent Transportation Systems, Vol. 24, No. 1
- Factors affecting the acceptance of teledentistry determined using the technology acceptance model: A cross-sectional study
  19 February 2023 | DIGITAL HEALTH, Vol. 9
- The Impact of Trust on Students’ Behavior Towards Blog During Pandemic Era
  10 February 2023
- Beyond TAM: the impact of trust, privacy control and reliability on an individual’s intention to use a coronavirus contact tracing App
  1 January 2023 | Management international, Vol. 27, No. 3
- Teacher's acceptance toward cloud-based learning technology in Covid-19 pandemic era
  6 January 2022 | Journal of Computers in Education, Vol. 9, No. 4
- The sharing economy in the hospitality sector: The role of social interaction, social presence, and reciprocity in eliciting satisfaction and continuance behavior
  11 October 2022 | Humanities and Social Sciences Communications, Vol. 9, No. 1
- Impact of Quality of Unfamiliar Shopping App on Initial Trust Formation: A Moderated Mediation of Risk Attitude
  19 February 2021 | Vision: The Journal of Business Perspective, Vol. 26, No. 4
- Safety first: extending UTAUT to better predict mobile payment adoption by incorporating perceived security, perceived risk and trust
  5 July 2021 | Journal of Science and Technology Policy Management, Vol. 13, No. 4
- Évaluation de l’impact de la transparence sur le capital de confiance des banques au Maroc : une étude de contextualisation
  Revue Management & Innovation, Vol. N° 6, No. 2
- Cultural factors that influence the adoption of e-commerce: A Palestinian case study
  26 April 2021 | Information Development, Vol. 38, No. 4
- Seems Legit: An Investigation of the Assessing and Sharing of Unverifiable Messages on Online Social Networks
  Jackie London,
  Siyuan Li,
  Heshan Sun
  31 January 2022 | Information Systems Research, Vol. 33, No. 3
- The Dark Side of Technological Modularity: Opportunistic Information Hiding During Interorganizational System Adoption
  Sanjith Gopalakrishnan,
  Moksh Matta,
  Hasan Cavusoglu
  21 April 2022 | Information Systems Research, Vol. 33, No. 3
- It is not (only) about privacy: How multi-party computation redefines control, trust, and risk in data sharing
  30 July 2022 | Electronic Markets, Vol. 32, No. 3
- Intention to use smartwatch health applications: A regulatory fit and locus of control perspective
  Information & Management, Vol. 59, No. 6
- The Impact of Blockchain Food Tracing Information Quality and Trust on Intention to Purchase
- Factors Influencing Continued Usage of Telemedicine Applications
- Rationally trust, but emotionally? The roles of cognitive and affective trust in laypeople's acceptance of AI for preventive care operations
  31 July 2022 | Production and Operations Management, Vol. 5
- Identity Sharing and Adaptive Personalization Influencing Online Repurchases
  25 June 2021 | Journal of Computer Information Systems, Vol. 62, No. 4
- The importance of incorporating risk into human-automation trust
  6 October 2021 | Theoretical Issues in Ergonomics Science, Vol. 23, No. 4
- Time Pressure and User Ratings on Consumers’ Choice and Eye Fixations
  16 September 2021 | International Journal of Human–Computer Interaction, Vol. 38, No. 11
- What drives me there? The interplay of socio-psychological gratification and consumer values in social media brand engagement
  Journal of Business Research, Vol. 146
- Intention of Personal Information Disclosure in Mobile Payment Apps
  International Journal of E-Services and Mobile Applications, Vol. 14, No. 1
- Business model archetypes for data marketplaces in the automotive industry
  23 May 2022 | Electronic Markets, Vol. 32, No. 2
- Hybridizing cost saving with trust for blockchain technology adoption by financial institutions
  Telematics and Informatics Reports, Vol. 6
- Privacy Concerns and Information Sharing: The Perspective of the U-Shaped Curve
  10 May 2022 | Frontiers in Psychology, Vol. 13
- Identification of factors and outcomes of trust in mobile supply chains
  11 October 2021 | European Journal of Management and Business Economics, Vol. 31, No. 3
- Impact of brands' Facebook page characteristics and followers' comments on trust building and purchase intention: Alternative attractiveness as moderator
  21 January 2022 | Journal of Consumer Behaviour, Vol. 21, No. 3
- An orthogonal-space-learning-based method for selecting semantically helpful reviews
  Electronic Commerce Research and Applications, Vol. 53
- Enhancing value co-creation behaviour in digital peer-to-peer platforms: An integrated approach
  International Journal of Hospitality Management, Vol. 102
- Tourism Using Virtual Reality: Media Richness and Information System Successes
  28 March 2022 | Sustainability, Vol. 14, No. 7
- The Effect Golf Course Reservation Application Characteristics on the attitude of Users
  Journal of Korean Association of Physical Education and Sport for Girls and Women, Vol. 36, No. 1
- The exploration role of Sharia compliance in technology acceptance model for e-banking (case: Islamic bank in Indonesia)
  11 February 2021 | Journal of Islamic Marketing, Vol. 13, No. 5
- Exploring Consumer Adoption of Mobile Shopping Apps From a Perspective of Elaboration Likelihood Model
  International Journal of E-Services and Mobile Applications, Vol. 14, No. 1
- Statistically Significant! But Is Trust of Practical Significance?
  18 August 2020 | Journal of Computer Information Systems, Vol. 62, No. 2
- An Empirical Investigation of Intent to Adopt Mobile Payment Systems Using a Trust-based Extended Valence Framework
  3 November 2020 | Information Systems Frontiers, Vol. 24, No. 1
- The effects of transparency perceptions on trustworthiness perceptions and trust
  18 April 2022 | Journal of Trust Research, Vol. 12, No. 1
- A social evaluation of the perceived goodness of explainability in machine learning
  25 July 2021 | Journal of Business Analytics, Vol. 5, No. 1
- Information Quality and Usability Assessment of Virtual Campus Journey Apps
  23 February 2022
- The Role of Quality, Trust, and Empowerment in Explaining Satisfaction and Use of Chatbots in e-government
  6 September 2022
- Predicting mobile government service continuance: A two-stage structural equation modeling-artificial neural network approach
  Government Information Quarterly, Vol. 39, No. 1
- Antecedents and Role of Trust in Chatbot Use Intentions: An Indian Perspective
  1 January 2022 | Marketing and Management of Innovations, Vol. 13, No. 4
- Fundamental Level of Trust
- Trust and Digitalization
- Design and behavior science in government-to-citizens cognitive-communication: a study towards an inclusive framework
  15 February 2021 | Transforming Government: People, Process and Policy, Vol. 15, No. 4
- Business as usual through contact tracing app: what influences intention to download?
  17 January 2022 | Journal of Marketing Management, Vol. 37, No. 17-18
- The moderating role of acculturation in fostering young Chinese moviegoers’ sustainable e-WOM behaviour in Korea
  5 June 2020 | Behaviour & Information Technology, Vol. 40, No. 15
- Examining internet banking user’s continuance intention through the lens of technology continuance theory and task technology fit model
  4 October 2021 | Digital Policy, Regulation and Governance, Vol. 23, No. 5
- Does political extremity harm the ability to identify online information validity? Testing the impact of polarisation through online experiments
  Government Information Quarterly, Vol. 38, No. 4
- The dimensional structure of transparency: A construct validation of transparency as disclosure, clarity, and accuracy in organizations
  27 June 2020 | Human Relations, Vol. 74, No. 10
- The Impact of Restaurant Recommendation Information and Recommendation Agent in the Tourism Website on the Satisfaction, Continuous Usage, and Destination Visit Intention
  10 November 2021 | Sage Open, Vol. 11, No. 4
- User Trust levels and Adoption of Mobile Payment Systems in China: An Empirical Analysis
  20 November 2021 | Sage Open, Vol. 11, No. 4
- Role of interaction quality and trust in use of AI-based voice-assistant systems
  17 August 2021 | Journal of Systems and Information Technology, Vol. 23, No. 2
- Perceived quality of traceability information and its effect on purchase intention towards organic food
  16 April 2021 | Journal of Marketing Management, Vol. 37, No. 13-14
- Investigating perceived risks and benefits of information privacy disclosure in IT-enabled ride-sharing
  Information & Management, Vol. 58, No. 6
- The more you know, the better you act? Institutional communication in Covid-19 crisis management
  Technological Forecasting and Social Change, Vol. 170
- Exploring the human factors for mindfulness in mHealth service usage: An Elaboration Likelihood Model
  4 June 2021 | Information Development, Vol. 37, No. 3
- Luxury Shopping Websites: The Impact of ‘Hygiene’ Design Factors on Trust and Distrust
  14 August 2021 | FIIB Business Review, Vol. 10, No. 3
- Impact of commitment, information sharing, and information usage on supplier performance: a Bayesian belief network approach
  19 December 2019 | Annals of Operations Research, Vol. 303, No. 1-2
- The Impact of Switching Intention of Telelearning in COVID-19 Epidemic's Era: The Perspective of Push-Pull-Mooring Theory
  28 July 2021 | Frontiers in Psychology, Vol. 12
- Green information quality and green brand evaluation: the moderating effects of eco-label credibility and consumer knowledge
  11 March 2021 | European Journal of Marketing, Vol. 55, No. 7
- Privacy concerns and digital government: exploring citizen willingness to adopt the COVIDSafe app
  5 May 2021 | European Journal of Information Systems, Vol. 30, No. 4
- Trustworthiness and the Adoption of Business Analytics
  3 February 2021 | Information Systems Management, Vol. 38, No. 3
- Luxury rental purchase intention among millennials—A cross‐national study
  23 September 2020 | Thunderbird International Business Review, Vol. 63, No. 4
- DCA-Transparency
  Zeitschrift für Arbeits- und Organisationspsychologie A&O, Vol. 65, No. 3
- Assessing Trust and Risk Perceptions in the Sharing Economy: An Empirical Study
  18 February 2021 | Journal of Management Studies, Vol. 58, No. 4
- Cyber Supply Chain Risk Management: Toward an Understanding of the Antecedents to Demand for Assurance
  7 October 2020 | Journal of Information Systems, Vol. 35, No. 2
- They support, so we talk: the effects of other users on self-disclosure on social networking sites
  14 July 2020 | Information Technology & People, Vol. 34, No. 3
- The acceptability of telemedicine cabins by the students
  19 April 2021 | Journal of Innovation Economics & Management, Vol. No 35, No. 2
- The Acceptability of Telemedicine Cabins by the Students
  19 April 2021 | Journal of Innovation Economics & Management, Vol. n° 35, No. 2
- Faster, Hotter, and More Linked In: Managing Social Disapproval in the Social Media Era
  Academy of Management Review, Vol. 46, No. 2
- A Study on Traditional Teaching Method Transferring to E-Learning Under the Covid-19 Pandemic: From Chinese Students' Perspectives
  11 March 2021 | Frontiers in Psychology, Vol. 12
- E-retail factors for customer activation and retention: An empirical study from Indian e-commerce customers
  Journal of Retailing and Consumer Services, Vol. 59
- Gamification and reputation: key determinants of e-commerce usage and repurchase intention
  Heliyon, Vol. 7, No. 3
- A transformative approach to corporate social responsibility: an antidote to corporate hypocrisy
  19 August 2019 | The Service Industries Journal, Vol. 41, No. 3-4
- Determinants of consumers’ continuance intention to use social recommender systems: A self-regulation perspective
  Technology in Society, Vol. 64
- Trust Me: I Am a Recruiter—An Investigation of Antecedents and Consequences of Initial Trust in Online Recruitment
  3 July 2021
- The Intention to Repurchase Apparel Online: A Case of South African Millennial Men
  27 May 2021
- IMPLICATIONS OF BLOCKCHAIN AND TRANSPARENCY FOR BUSINESS SUSTAINABILITY: AN INTEGRATIVE REVIEW
  1 January 2021 | RAM. Revista de Administração Mackenzie, Vol. 22, No. 6
- Business as Usual Through Contact Tracing App: What Influences Users’ Download Intention?
  SSRN Electronic Journal, Vol. 35
- Business as Usual Through Contact Tracing App: What Influences Users’ Download Intention?
  SSRN Electronic Journal, Vol. 31
- The Role of Transparency, Trust, and Social Influence on Uncertainty Reduction in Times of Pandemics: Empirical Study on the Adoption of COVID-19 Tracing Apps
  8 February 2021 | Journal of Medical Internet Research, Vol. 23, No. 2
- Methods of Information Processing and Presentation in Peer-to-Peer Online Marketplaces
- Researching COVID-19 tracing app acceptance: incorporating theory from the technological acceptance model
  4 January 2021 | PeerJ Computer Science, Vol. 7
- Does the Interface Quality of Mobile Shopping Apps Affect Purchase Intention? An Empirical Study
  1 November 2020 | Australasian Marketing Journal, Vol. 28, No. 4
- Identifiability, Risk, and Information Credibility in Discussions on Moral/Ethical Violation Topics on Chinese Social Networking Sites
  23 October 2020 | Frontiers in Psychology, Vol. 11
- Exploring the Association between Communication Satisfaction and Trust in the Aviation Maintenance Environment: An International Study
  24 August 2020 | The International Journal of Aerospace Psychology, Vol. 30, No. 3-4
- Characterizing Disinformation Risk to Open Data in the Post-Truth Era
  3 June 2020 | Journal of Data and Information Quality, Vol. 12, No. 3
- An empirical investigation of the adoption of mobile health applications: integrating big data and social media services
  14 April 2020 | Health and Technology, Vol. 10, No. 5
- Antecedents & Consequences of Online Apparel Purchases Among the Youth
  IOP Conference Series: Materials Science and Engineering, Vol. 940, No. 1
- Sustainable Development of Fintech: Focused on Uncertainty and Perceived Quality Issues
  17 September 2020 | Sustainability, Vol. 12, No. 18
- A decision paradox: benefit vs risk and trust vs distrust for online dating adoption vs non-adoption
  Internet Research, Vol. 31, No. 1
- Understanding citizens' communication channel preferences during natural disasters: A synchronicity-based, mixed-methods exploration using survey and geospatial analysis
  International Journal of Disaster Risk Reduction, Vol. 47
- Predicting the adoption of a mobile government security response system from the user's perspective: An application of the artificial neural network approach
  Technology in Society, Vol. 62
- “Price Tag” of Risk of Using E-Payment Service
  20 March 2020 | Journal of Internet Commerce, Vol. 19, No. 3
- Enhancing consumer trust in short food supply chains
  17 January 2020 | Journal of Agribusiness in Developing and Emerging Economies, Vol. 10, No. 1
- National culture and trust in online health information
  26 March 2019 | Journal of Librarianship and Information Science, Vol. 52, No. 2
- What influences online reviews’ perceived information quality?
  31 March 2020 | The Electronic Library, Vol. 38, No. 2
- What drives public agencies to participate in open government data initiatives? an innovation resource perspective
  Information & Management, Vol. 57, No. 3
- Examining the effects of social influence in pre-adoption phase and initial post-adoption phase in the healthcare context
  Information & Management, Vol. 57, No. 3
- Building trust and commitment through transparency and HR competence
  Personnel Review, Vol. 49, No. 9
- The effects of data entry structure on patients’ perceptions of information quality in Health Information Exchange (HIE)
  International Journal of Medical Informatics, Vol. 135
- Impact of data-driven decision-making in Lean Six Sigma: an empirical analysis
  28 January 2018 | Total Quality Management & Business Excellence, Vol. 31, No. 3-4
- Trust transfer and partner selection in interfirm relationships
  Accounting, Organizations and Society, Vol. 81
- Investigating acceptance of telemedicine services through an extended technology acceptance model (TAM)
  Technology in Society, Vol. 60
- Investors’ perceptions of the cybersecurity risk management reporting framework
  International Journal of Accounting & Information Management, Vol. 28, No. 1
- The low effect of perceived risk in the relation between hedonic values and purchase intention
  6 December 2019 | Journal of Marketing Management, Vol. 36, No. 1-2
- Transparency Is (Full) Disclosure in Corporate Governance
  30 January 2020
- Process Mining Adoption
  2 September 2020
- Acceptance and use of big data techniques in services companies
  Journal of Retailing and Consumer Services, Vol. 52
- Exploring the Factors Influencing Consumers to Voluntarily Reward Free Health Service Contributors in Online Health Communities: Empirical Study
  14 April 2020 | Journal of Medical Internet Research, Vol. 22, No. 4
- The Effect of Packaging Material on Consumer Evaluation and Choice
- User willingness to purchase applications on mobile intelligent devices: evidence from app store
  Asia Pacific Journal of Marketing and Logistics, Vol. 32, No. 8
- Examining consumers’ usage intention of contactless payment systems
  International Journal of Bank Marketing, Vol. 38, No. 2
- The Diagnosis of Communication and Trust in Aviation Maintenance (DiCTAM) Model
  1 November 2019 | Aerospace, Vol. 6, No. 11
- Habit and addiction in the use of social networking sites: Their nature, antecedents, and consequences
  Computers in Human Behavior, Vol. 99
- Corporate Public Transparency on Financial Performance: The Moderating Role of Political Embeddedness
  8 October 2019 | Sustainability, Vol. 11, No. 19
- "K.I.T.T., where are you?"
  9 September 2019
- Employees’ acceptance of the healthcare internet of things: A source of innovation in corporate human resource policies
  4 September 2019 | Journal of Innovation Economics & Management, Vol. No 30, No. 3
- Employees’ Acceptance of the Healthcare Internet of Things: A Source of Innovation in Corporate Human Resource Policies
  4 September 2019 | Journal of Innovation Economics & Management, Vol. n° 30, No. 3
- Investigating end-user acceptance of autonomous electric buses to accelerate diffusion
  Transportation Research Part D: Transport and Environment, Vol. 74
- Investigating the effects of psychological empowerment and interpersonal conflicts on employees’ knowledge sharing intentions
  Journal of Knowledge Management, Vol. 23, No. 6
- 온라인 대출 사이트의 개인정보 보호 요소가 채무자들의 이용 의도에 미치는 영향
  Journal of Product Research, Vol. 37, No. 4
- Falsifying and withholding: exploring individuals’ contextual privacy-related decision-making
  Information & Management, Vol. 56, No. 5
- Effectiveness of e-learning portal from students’ perspective
  Interactive Technology and Smart Education, Vol. 16, No. 2
- m-Government Security Response System: Predicting Citizens’ Adoption Behavior
  14 September 2018 | International Journal of Human–Computer Interaction, Vol. 35, No. 10
- Investigating the transformative impact of bank transparency on consumers’ financial well-being
  International Journal of Bank Marketing, Vol. 37, No. 4
- Responding—or Not—to Information Technology Project Risks: An Integrative Model1
  1 June 2019 | MIS Quarterly, Vol. 43, No. 2
- What Message Characteristics Make Social Engineering Successful on Facebook: The Role of Central Route, Peripheral Route, and Perceived Risk
  13 June 2019 | Information, Vol. 10, No. 6
- How perceived social distance and trust influence reciprocity expectations and eWOM sharing intention in social commerce
  Industrial Management & Data Systems, Vol. 119, No. 4
- Cognitive bias and decision aid use under stressful conditions
  19 July 2019 | Journal of Decision Systems, Vol. 28, No. 2
- Relationship Marketing and Repurchase Intention in Ghana’s Hospitality Industry: An Empirical Examination of Trust and Commitment
  6 February 2019 | Journal of Relationship Marketing, Vol. 18, No. 2
- Information Quality or Entities’ Interactivity? Understanding the Determinants of Social Network-Based Brand Community Participation
  1 April 2019 | Future Internet, Vol. 11, No. 4
- How do product recommendations affect impulse buying? An empirical study on WeChat social commerce
  Information & Management, Vol. 56, No. 2
- An empirical investigation of organizations’ switching intention to cloud enterprise resource planning: a cost-benefit perspective
  20 November 2017 | Information Development, Vol. 35, No. 2
- Values of Participants in Behavioral Accounting Research: A Comparison of the M-Turk Population to a Nationally Representative Sample
  1 March 2018 | Behavioral Research in Accounting, Vol. 31, No. 1
- The mechanism of trust affecting collaboration in virtual teams and the moderating roles of the culture of autonomy and task complexity
  Computers in Human Behavior, Vol. 91
- Mediating Role of Risk Perception of Trust and Contract Enforcement in the Construction Industry
  Journal of Construction Engineering and Management, Vol. 145, No. 2
- Auditing and credit granting to SMEs: an integrative perceptual model
  Managerial Auditing Journal, Vol. 35, No. 1
- Transparency in Financial Communication
- Accounting information quality and trust as determinants of credit granting to SMEs: the role of external audit
  16 December 2017 | Small Business Economics, Vol. 51, No. 4
- Towards a theory of SocioCitizenry: Quality anticipation, trust configuration, and approved adaptation of governmental social media
  International Journal of Information Management, Vol. 43
- Impacts of sellers’ responses to online negative consumer reviews: Evidence from an agricultural product
  3 August 2018 | Canadian Journal of Agricultural Economics/Revue canadienne d'agroeconomie, Vol. 66, No. 4
- Influence of informational factors on purchase intention in social recommender systems
  Online Information Review, Vol. 44, No. 2
- How Online Reviews Become Helpful: A Dynamic Perspective
  31 January 2022 | Journal of Interactive Marketing, Vol. 44, No. 1
- Why should I share? An answer from personal information management and organizational citizenship behavior perspectives
  Computers in Human Behavior, Vol. 87
- The evolution of perceived security: the temporal role of SNS information perceptions
  Internet Research, Vol. 28, No. 4
- Exploring Donors’ Online Charity Adoption Base on Trust on Information Adoption Process
- Understanding and conceptualising the adoption, use and diffusion of mobile banking in older adults: A research agenda and conceptual framework
  Journal of Business Research, Vol. 88
- Effect of perceived default risk and accounting information quality on the decision to grant credit to SMEs
  13 December 2017 | Risk Management, Vol. 20, No. 2
- Factors that Drive New Technology Product and Service Use and Continuance
- Impact of Fear of Identity Theft and Perceived Risk on Online Purchase Intention
  22 June 2018 | Organizacija, Vol. 51, No. 2
- A bidirectional perspective of trust and risk in determining factors that influence mobile app installation
  International Journal of Information Management, Vol. 39
- Assessing the effects of consumers’ product evaluations and trust on repurchase intention in e-commerce environments
  International Journal of Information Management, Vol. 39
- The feasibility of online dispute resolution in the Islamic banking industry in Malaysia
  International Journal of Law and Management, Vol. 60, No. 1
- Cheap Talk? The Impact of Lender-Borrower Communication on Peer-to-Peer Lending Outcomes
  30 March 2018 | Journal of Management Information Systems, Vol. 35, No. 1
- Trust in the System: The Mediating Effect of Perceived Usefulness of the E-Filing System
  19 September 2017
- Einfluss der Reputation des Zertifizierers von dynamischen Zertifikaten auf Cloud-Service-Kunden
  22 November 2017
- Explaining Online Customer Repurchase Intentions from a Relationship-Marketing Perspective
- Counterfeit product detection: Bridging the gap between design science and behavioral science in information systems research
  Decision Support Systems, Vol. 104
- Identifying and mitigating risks to the quality of open data in the post-truth era
- Examining the use of status quo bias perspective in IS research: need for re‐conceptualizing and incorporating biases
  29 July 2016 | Information Systems Journal, Vol. 27, No. 6
- The construct of information systems use benefits: Theoretical explication of its underlying dimensions and the development of a measurement scale
  International Journal of Information Management, Vol. 37, No. 5
- Predicting Internet banking adoption in India: a perceived risk perspective
  16 March 2016 | Journal of Strategic Marketing, Vol. 25, No. 5-6
- Consumer initial trust toward internet-only banks in France
  International Journal of Bank Marketing, Vol. 35, No. 6
- International Tourism Advertisements on Social Media: Impact of Argument Quality and Source
  29 August 2017 | Sustainability, Vol. 9, No. 9
- Trust, integrated information technology and new product success
  European Journal of Innovation Management, Vol. 20, No. 3
- Knowledge reuse through electronic knowledge repositories: a multi theoretical study
  Journal of Knowledge Management, Vol. 21, No. 4
- A conceptual framework for quality assessment and management of biodiversity data
  28 June 2017 | PLOS ONE, Vol. 12, No. 6
- Communicating online information via streaming video: the role of user goal
  Online Information Review, Vol. 41, No. 3
- A trust-risk perspective on social commerce use: an examination of the biasing role of habit
  Internet Research, Vol. 27, No. 3
- Five-star or thumbs-up? The influence of rating system types on users’ perceptions of information quality, cognitive effort, enjoyment and continuance intention
  Internet Research, Vol. 27, No. 3
- Trust and risk in consumer acceptance of e-services
  5 November 2015 | Electronic Commerce Research, Vol. 17, No. 2
- Examining the role of initial trust in user adoption of mobile payment services: an empirical investigation
  23 November 2015 | Information Systems Frontiers, Vol. 19, No. 3
- Factors affecting active participation in B2B online communities: An empirical investigation
  Information & Management, Vol. 54, No. 4
- Distinguishing the effects of B2B information quality, system quality, and service outcome quality on trust and distrust
  The Journal of Strategic Information Systems, Vol. 26, No. 2
- Getting to Know You: Trust Formation in New Interfirm Relationships and the Consequences for Investments in Management Control and the Collaboration
  22 January 2017 | Contemporary Accounting Research, Vol. 34, No. 2
- The Effects of the Decrease in Inter-organizational Risks through IRCM on the Supply-chain Performance of a Firm
  Management & Information Systems Review, Vol. 36, No. 2
- Tracing College Students’ Acceptance of Online Health Services
  7 October 2016 | International Journal of Human–Computer Interaction, Vol. 33, No. 5
- Cognitive factors that lead people to comply with spam email
  23 February 2017 | Journal of Organizational Computing and Electronic Commerce, Vol. 27, No. 2
- Leveraging consumer’s behaviour to promote generic drugs in Italy
  Health Policy, Vol. 121, No. 4
- Understanding users’ switching intentions and switching behavior on social networking sites
  Aslib Journal of Information Management, Vol. 69, No. 2
- Understanding users' intention to switch personal cloud storage services: Evidence from the Chinese market
  Computers in Human Behavior, Vol. 68
- Analyzing Knowledge Construction in Online Health Group Discussion
  27 March 2017 | Journal of Information & Knowledge Management, Vol. 16, No. 01
- Trust and online consumer health service success
  8 July 2016 | Information Development, Vol. 33, No. 2
- Consumers' intention to buy generic drugs: Evidences from the Italian setting
  MERCATI & COMPETITIVITÀ, No. 1
- Analysis of the key influencing factors of haze information dissemination behavior and motivation in WeChat
  Information Discovery and Delivery, Vol. 45, No. 1
- Appendix D: Description of Background Information on Online Trust
  3 February 2017
- Cross-Case Analysis and Discussion
  7 July 2017
- Adoption of personal health records by chronic disease patients: A research model and an empirical study
  Computers in Human Behavior, Vol. 66
- Boosting Co-Opetition with Fair Sharing Approach for Inter-Organizational Information Systems
  SSRN Electronic Journal, Vol. 12
- Consumer Intention to Use QR Code
- Antecedents of Social Network Trust in SNS Usage: The Moderating Role of Offline Familiarity
  Social Networking, Vol. 06, No. 02
- Bibliography
  17 December 2016
- Perceived Threat Modeling for Cyber‐Physical Systems
  17 December 2016
- Health beliefs and the valence framework in health information seeking behaviors
  Information Technology & People, Vol. 29, No. 4
- Does Trust in the Performance Measurement Organization Influence How Public Managers Use Performance Information?
  2 December 2016 | Public Performance & Management Review, Vol. 40, No. 2
- Organizational Transparency
  9 July 2016 | Journal of Management, Vol. 42, No. 7
- Investigating continuance intention to follow a brand micro-blog
  9 July 2016 | Information Development, Vol. 32, No. 5
- Members' site use continuance on Facebook: Examining the role of relational capital
  Decision Support Systems, Vol. 90
- Attitude Confidence and User Resistance for Purchasing Wearable Devices on Virtual Reality: Based on Virtual Reality Headgears
  Journal of Intelligence and Information Systems, Vol. 22, No. 3
- Integrated Information Systems, Alliance Formation, and the Risk of Information Exchange between Partners
  1 July 2016 | Journal of Management Accounting Research, Vol. 28, No. 3
- The stickiness intention of group-buying websites: The integration of the commitment–trust theory and e-commerce success model
  Information & Management, Vol. 53, No. 5
- A study on the impact of design attributes on E-payment service utility
  Information & Management, Vol. 53, No. 5
- Trust in Cloud Computing
  24 June 2016 | ACM SIGMIS Database: the DATABASE for Advances in Information Systems, Vol. 47, No. 2
- Measuring the actionability of evidence for evidence-based management
  Management Decision, Vol. 54, No. 5
- Perceived risk influence on dual-route information adoption processes on travel websites
  Journal of Business Research, Vol. 69, No. 6
- The Effect of Representativeness in News Recommendation Mechanisms on Audience Reactions in Online News Portals
  The Journal of Society for e-Business Studies, Vol. 21, No. 2
- Comprendre le rôle paradoxal d’Internet dans le développement des services médico-touristiques : une étude empirique
  Recherches en Sciences de Gestion, Vol. N° 109, No. 4
- Managing Citizens’ Uncertainty in E-Government Services: The Mediating and Moderating Roles of Transparency and Trust
  Viswanath Venkatesh,
  James Y. L. Thong,
  Frank K. Y. Chan,
  Paul J. H. Hu
  7 March 2016 | Information Systems Research, Vol. 27, No. 1
- The Impact of Third-Party Information on Trust: Valence, Source, and Reliability
  16 February 2016 | PLOS ONE, Vol. 11, No. 2
- Determinants of knowledge management systems success in the banking industry
  VINE Journal of Information and Knowledge Management Systems, Vol. 46, No. 1
- Role of transfer-based and performance-based cues on initial trust in mobile shopping services: a cross-environment perspective
  18 January 2015 | Information Systems and e-Business Management, Vol. 14, No. 1
- How to satisfy citizens? Using mobile government to reengineer fair government processes
  Decision Support Systems, Vol. 82
- Temporal effects of information from social networks on online behavior
  Internet Research, Vol. 26, No. 1
- The Influence of Risk Factors in Decision-Making Process for Open Source Software Adoption
  18 February 2016 | International Journal of Information Technology & Decision Making, Vol. 15, No. 01
- Effects of Consumer Trust and Perceived Usefulness on Mobile Payments and Online Shopping Website Loyalty
  Journal of Digital Convergence, Vol. 13, No. 12
- Research Commentary—Informing Privacy Research Through Information Systems, Psychology, and Behavioral Economics: Thinking Outside the “APCO” Box
  Tamara Dinev,
  Allen R. McConnell,
  H. Jeff Smith
  20 November 2015 | Information Systems Research, Vol. 26, No. 4
- Why do travelers trust TripAdvisor? Antecedents of trust towards consumer-generated media and its influence on recommendation adoption and word of mouth
  Tourism Management, Vol. 51
- Modeling User's Trust in M-Commerce Acceptance: A Conceptual Framework in Context of Pakistan
- Cognitive predictors of consumers’ intention to comply with social marketing email appeals
  Computers in Human Behavior, Vol. 52
- An examination of work exhaustion in the mobile enterprise environment
  Technological Forecasting and Social Change, Vol. 100
- The role of privacy assurance mechanisms in building trust and the moderating role of privacy concern
  19 December 2017 | European Journal of Information Systems, Vol. 24, No. 6
- Estimating and Reporting Structural Equation Models with Behavioral Accounting Data
  1 July 2015 | Behavioral Research in Accounting, Vol. 27, No. 2
- Einflussfaktoren auf die Nutzung von Cloud-Speicherdiensten
  12 August 2016 | Schmalenbachs Zeitschrift für betriebswirtschaftliche Forschung, Vol. 67, No. 3
- Exploring consumer perceived risk and trust for online payments: An empirical study in China’s younger generation
  Computers in Human Behavior, Vol. 50
- The Effect of Information Deception in Price Comparison Site on the Consumer Reactions: An Empirical Verification
  28 September 2015 | International Journal of Distributed Sensor Networks, Vol. 11, No. 9
- Experience
  8 July 2015 | Journal of Data and Information Quality, Vol. 6, No. 2-3
- Antecedents of consumers’ intention to revisit an online group-buying website: A transaction cost perspective
  Information & Management, Vol. 52, No. 5
- Explaining Online Customer Repurchase Intentions from a Relationship-Marketing Perspective
  Journal of Organizational and End User Computing, Vol. 27, No. 3
- The effects of decision aid structural restrictiveness on cognitive load, perceived usefulness, and reuse intentions
  International Journal of Accounting Information Systems, Vol. 17
- Using mobile devices in a high risk context: The role of risk and trust in an exploratory study in Afghanistan
  Technology in Society, Vol. 41
- Understanding the role of Internet in explaining the medical-tourist behavior: a conceptual model
  14 April 2015 | Management & Avenir Santé, Vol. N° 2, No. 1
- Acceleration of the Customer Education Paradox by a Smartphone
  International Journal of Contents, Vol. 11, No. 1
- Critical factors for cloud based e-invoice service adoption in Taiwan: An empirical study
  International Journal of Information Management, Vol. 35, No. 1
- Physicians’ acceptance of electronic medical records exchange: An extension of the decomposed TPB model with institutional trust and perceived risk
  International Journal of Medical Informatics, Vol. 84, No. 1
- Getting to Know You: Trust Formation in New Interfirm Relationships and the Consequences for Investments in Management Control and the Collaboration
  SSRN Electronic Journal, Vol. 26
- A trust model for online peer-to-peer lending: a lender’s perspective
  31 May 2014 | Information Technology and Management, Vol. 15, No. 4
- Enterprise Risk Management: Re-Conceptualizing the Role of Risk and Trust on Information Sharing in Transnational Alliances
  1 May 2014 | Journal of Information Systems, Vol. 28, No. 2
- An integrated model of customer repurchase intention in B2C e-commerce
- A Study of the Multilevel and Dynamic Nature of Trust in E-Commerce from a Cross-Stage Perspective
  5 December 2014 | International Journal of Electronic Commerce, Vol. 19, No. 1
- Influence of Quality of Information System Success (ISS) on Customer Intention to Continue Use in B2B E-commerce: A Contingency Approach of System Anxiety
  Research Journal of Business Management, Vol. 8, No. 4
- Trust transfer in the continued usage of public e-services
  Information & Management, Vol. 51, No. 6
- The Perceived Information Quality in Accounting Information System: Effects on Trust and Risk
  Journal of the Korea Industrial Information Systems Research, Vol. 19, No. 4
- The Process of Trust Formation in E-Business: Insights from Case Studies of Two Small Firms
  6 October 2014 | Journal of Business-to-Business Marketing, Vol. 21, No. 3
- An Empirical Examination of Initial Trust in Mobile Payment
  9 January 2014 | Wireless Personal Communications, Vol. 77, No. 2
- Social acceptance: Threats to effective smart grid deployment and power systems resilience
- The Framework for the Choice of E-commerce Strategy in Manufacturing Firms
  The Journal of Information Systems, Vol. 23, No. 2
- Understanding the determinants of mobile payment continuance usage
  Industrial Management & Data Systems, Vol. 114, No. 6
- Research Note—The Influences of Online Service Technologies and Task Complexity on Efficiency and Personalization
  Jingjun (David) Xu,
  Izak Benbasat,
  Ronald T. Cenfetelli
  14 March 2014 | Information Systems Research, Vol. 25, No. 2
- Governance–knowledge fit and strategic risk taking in supply chain digitization
  Decision Support Systems, Vol. 62
- Social media effects on fostering online civic engagement and building citizen trust and trust in institutions
  Government Information Quarterly, Vol. 31, No. 2
- Reducing perceived online shopping risk to enhance loyalty: a website quality perspective
  28 May 2013 | Journal of Risk Research, Vol. 17, No. 2
- Determinants of Success for Online Insurance Web Sites: The Contributions from System Characteristics, Product Complexity, and Trust
  14 January 2014 | Journal of Organizational Computing and Electronic Commerce, Vol. 24, No. 1
- Managing Distrust-Induced Risk with Deposit in Supply Chain Contract Decisions
  The Scientific World Journal, Vol. 2014
- What Drives Website Registration? Network Externalities Versus Information Privacy Concerns
  SSRN Electronic Journal, Vol. 50
- Understanding a Proposed Model of Customer Loyalty Formation in B2C e-Commerce
  1 January 2014 | International Journal of Future Computer and Communication, Vol. 3, No. 3
- Determinants of collective intelligence quality: comparison between Wiki and Q&A services in English and Korean users
  2 February 2013 | Service Business, Vol. 7, No. 4
- A Multimethod Evaluation of Online Trust and Its Interaction with Metacognitive Awareness: An Emotional Design Perspective
  14 June 2013 | International Journal of Human–Computer Interaction, Vol. 29, No. 9
- From Use to Effective Use: A Representation Theory Perspective
  Andrew Burton-Jones,
  Camille Grange
  8 November 2012 | Information Systems Research, Vol. 24, No. 3
- The Drivers in the Use of Online Whistle-Blowing Reporting Systems
  8 December 2014 | Journal of Management Information Systems, Vol. 30, No. 1
- Risk Mitigation in Supply Chain Digitization: System Modularity and Information Technology Governance
  8 December 2014 | Journal of Management Information Systems, Vol. 30, No. 1
- Examining Mobile Banking User Trust
  International Journal of E-Adoption, Vol. 5, No. 3
- Impacts of employee participation and trust on e-business readiness, benefits, and satisfaction
  12 July 2012 | Information Systems and e-Business Management, Vol. 11, No. 2
- Extending driving simulator capabilities toward Hardware-in-the-Loop testbeds and remote vehicle interfaces
- Determinants of Consumer’s Willingness to Purchase Gray-Market Smartphones
  1 June 2012 | Journal of Business Ethics, Vol. 114, No. 3
- Untangling the antecedents of initial trust in Web-based health information: The roles of argument quality, source expertise, and user perceptions of information quality and risk
  Decision Support Systems, Vol. 55, No. 1
- Consumer Trust in Information Sources
  20 June 2013 | Sage Open, Vol. 3, No. 2
- Information Systems Success: The Quest for the Independent Variables
  8 December 2014 | Journal of Management Information Systems, Vol. 29, No. 4
- Towards a Conceptual Model of User Acceptance of Location-Based Emergency Services
  International Journal of Ambient Computing and Intelligence, Vol. 5, No. 2
- The Effect of Perceived Information Control on the Knowledge Sharing Intention of the Social Network Service Users
  The Journal of Society for e-Business Studies, Vol. 18, No. 1
- Information quality, trust, and risk perceptions in electronic data exchanges
  Decision Support Systems, Vol. 54, No. 2
- An empirical examination of continuance intention of mobile payment services
  Decision Support Systems, Vol. 54, No. 2
- Information quality and community municipal portal use
  Government Information Quarterly, Vol. 30, No. 1
- Consumer-based leisure constraint for online gaming
  22 July 2011 | The Service Industries Journal, Vol. 33, No. 1
- Classifying Information Systems Risks: What Have We Learned So Far?
- Risk-Mitigation in Supply Chain Digitization: A Study of System Modularity and IT Governance
  SSRN Electronic Journal, Vol. 10
- What Drives Users' Website Registration?
  SSRN Electronic Journal, Vol. 38
- A Comparative Analysis of Chinese Consumers’ Increased vs. Decreased Online Purchases
- Research Note—Effects of Individual Self-Protection, Industry Self-Regulation, and Government Regulation on Privacy Concerns: A Study of Location-Based Services
  Heng Xu,
  Hock-Hai Teo,
  Bernard C. Y. Tan,
  Ritu Agarwal,
  18 April 2012 | Information Systems Research, Vol. 23, No. 4
- Predicting uptake of technology innovations in online family dispute resolution services: An application and extension of the UTAUT
  Computers in Human Behavior, Vol. 28, No. 6
- The Moderating Effects of Privacy Restrictiveness and Experience on Trusting Beliefs and Habit: An Empirical Test of Intention to Continue Using a Social Networking Website
  IEEE Transactions on Engineering Management, Vol. 59, No. 4
- Understanding users’ initial trust in mobile banking: An elaboration likelihood perspective
  Computers in Human Behavior, Vol. 28, No. 4
- Factors influencing Internet shopping value and customer repurchase intention
  Electronic Commerce Research and Applications, Vol. 11, No. 4
- Measuring website quality: asymmetric effect of user satisfaction
  Behaviour & Information Technology, Vol. 31, No. 7
- An investigation of the effect of online consumer trust on expectation, satisfaction, and post-expectation
  26 June 2010 | Information Systems and e-Business Management, Vol. 10, No. 2
- Using snapshot query fidelity to adapt continuous query execution
  Pervasive and Mobile Computing, Vol. 8, No. 3
- Does Technology Trust Substitute Interpersonal Trust?
  Journal of Organizational and End User Computing, Vol. 24, No. 2
- Impact of privacy concern in social networking web sites
  Internet Research, Vol. 22, No. 2
- Enterprise Risk Management as a Strategic Governance Mechanism in B2B-Enabled Transnational Supply Chains
  1 May 2012 | Journal of Information Systems, Vol. 26, No. 1
- The role of trust in the use of health infomediaries among university students
  23 February 2012 | Informatics for Health and Social Care, Vol. 37, No. 2
- Conceptualizing Knowledge Use: A Theoretical Framework and Empirical Study
- A Model to Measure E-Learning Systems Success
- Understanding User Attitudes toward Information Systems
- IS-Supported Managerial Control for China’s Research Community
- Would You Share?
  International Journal of Knowledge Management, Vol. 8, No. 1
- Identifying and Testing the Inhibitors of Technology Usage Intentions
  Ronald T. Cenfetelli,
  Andrew Schwarz,
  6 August 2010 | Information Systems Research, Vol. 22, No. 4
- Factors Affecting Bloggers' Knowledge Sharing: An Investigation Across Gender
  9 December 2014 | Journal of Management Information Systems, Vol. 28, No. 3
- Examining the impact of privacy, trust and risk perceptions beyond monetary transactions: An integrated model
  Electronic Commerce Research and Applications, Vol. 10, No. 6
- The effect of initial trust on user adoption of mobile payment
  9 December 2011 | Information Development, Vol. 27, No. 4
- The Trusted Advisor in Inter-Firm Interpersonal Relationships
  Journal of Relationship Marketing, Vol. 10, No. 4
- System Design Features and Repeated Use of Electronic Data Exchanges
  8 December 2014 | Journal of Management Information Systems, Vol. 28, No. 2
- Integrated Information Systems and Alliance Partner Trust*
  1 April 2011 | Contemporary Accounting Research, Vol. 28, No. 3
- SIIO et amélioration de la qualité des données : analyse de la synchronisation des données par catalogues électroniques
  Systèmes d'information & management, Vol. Volume 16, No. 3
- The effect of channel quality inconsistency on the association between e‐service quality and customer relationships
  Internet Research, Vol. 21, No. 4
- Consumer Trust in Sources of Physician Quality Information
  2 May 2011 | Medical Care Research and Review, Vol. 68, No. 4
- The Signaling Role of IT Features in Influencing Trust and Participation in Online Communities
  8 December 2014 | International Journal of Electronic Commerce, Vol. 15, No. 4
- Product data quality in supply chains: the case of Beiersdorf
  4 May 2011 | Electronic Markets, Vol. 21, No. 2
- Trust and transformational government: A proposed framework for research
  Government Information Quarterly, Vol. 28, No. 2
- The willingness of e-Government service adoption by business users: The role of offline service quality and trust in technology
  Government Information Quarterly, Vol. 28, No. 2
- Citizen Science 2.0: Data Management Principles to Harness the Power of the Crowd
- Integrated Information Systems, Risk Sharing and Alliance Risk
  SSRN Electronic Journal, Vol. 21
- A Comparative Analysis of Chinese Consumers’ Increased vs. Decreased Online Purchases
  Journal of Electronic Commerce in Organizations, Vol. 9, No. 1
- A Comprehensive Model of Perceived Risk of E-Commerce Transactions
  10 December 2014 | International Journal of Electronic Commerce, Vol. 15, No. 2
- Local Dealer Adoption of a Foreign Manufacturer-Sponsored Internet-Based Information System
  Journal of Global Marketing, Vol. 23, No. 5
- The impact of perceived risk, intangibility and consumer characteristics on online game playing
  Computers in Human Behavior, Vol. 26, No. 6
- The role of the quality of shared information in interorganizational systems use
  International Journal of Information Management, Vol. 30, No. 5
- IS-Supported Managerial Control for China’s Research Community
  Journal of Global Information Management, Vol. 18, No. 4
- Who is out there?
  23 August 2010 | ACM SIGMIS Database: the DATABASE for Advances in Information Systems, Vol. 41, No. 3
- Integrated information systems and transparency in business reporting
  10 December 2009 | International Journal of Disclosure and Governance, Vol. 7, No. 3
- Employee Information Privacy Concerns with Employer Held Data: A Comparison of Two Prevalent Privacy Models
  10 September 2014 | Journal of Information Privacy and Security, Vol. 6, No. 3
- The effect of flow experience on mobile SNS users' loyalty
  Industrial Management & Data Systems, Vol. 110, No. 6
- Are There Neural Gender Differences in Online Trust? An fMRI Study on the Perceived Trustworthiness of eBay Offers1
  1 June 2010 | MIS Quarterly, Vol. 34, No. 2
- Combining surface impedance boundary conditions with volume discretisation in time-domain finite-element modeling
- Competing pressures of risk and absorptive capacity potential on commitment and information sharing in global supply chains
  19 December 2017 | European Journal of Information Systems, Vol. 19, No. 2
- Protection Motivation Theory: Understanding Determinants to Backing Up Personal Data
- The Effects of Trust and Perceived Risk on Users’ Acceptance of ICT Services
  SSRN Electronic Journal, Vol. 44
- Who Is out There? Exploring the Effects of Trust and Perceived Risk on SaaS Adoption Intentions
  SSRN Electronic Journal, Vol. 103
- How Incorporating Feedback Mechanisms in a DSS Affects DSS Evaluations
  Ujwal Kayande,
  Arnaud De Bruyn,
  Gary L. Lilien,
  Arvind Rangaswamy,
  Gerrit H. van Bruggen,
  18 December 2008 | Information Systems Research, Vol. 20, No. 4
- Reducing the Information Quality Risk in Decision Support for a Finance Company
- Effective brain-computer interfacing using BCI2000
- Anticipated IT infrastructure and supply chain integration capabilities for RFID and their associated deployment outcomes
  International Journal of Information Management, Vol. 29, No. 3
- Modeling Information Quality Risk for Data Mining in Data Warehouses
  Human and Ecological Risk Assessment: An International Journal, Vol. 15, No. 2
- Communities of Practice and Its Effects on Firm Performance: A Process-Oriented Study
- The Effect of Trust and Perceived Risk on Consumers' Online Purchase Intention
- Security and Privacy Trust in E-Government: Understanding System and Relationship Trust Antecedents
- Enterprise Risk Management: Re-Conceptualizing the Role of Risk and Trust on Information Sharing in Transnational Alliances
  SSRN Electronic Journal, Vol. 51
- Research issues on the use of ERPS in interorganizational relationships
  International Journal of Accounting Information Systems, Vol. 9, No. 4
- Anticipated IT infrastructure and supply chain integration capabilities for RFID and their associated deployment outcomes
  24 November 2008
- Modeling Information Quality Risk in Data Mining
- Recherche académique & intelligence économique : une nécessaire synergie
  Systèmes d'information & management, Vol. Volume 13, No. 3
- Information Ambidexterity: an Exploratory Case Study of Skills Development
  12 September 2014 | Journal of Information Technology Case and Application Research, Vol. 10, No. 3
- Searching for uses and users in Gene Ontology research
  3 June 2009 | Proceedings of the American Society for Information Science and Technology, Vol. 45, No. 1

cover image Information Systems Research

Volume 17, Issue 4

December 2006

Pages 327-444

Article Information

Metrics

Information

Received:April 29, 2005
Published Online:December 01, 2006

Cite as

Andreas I. Nicolaou, D. Harrison McKnight, (2006) Perceived Information Quality in Data Exchanges: Effects on Risk, Trust, and Intention to Use. Information Systems Research 17(4):332-351.

https://doi.org/10.1287/isre.1060.0103

Keywords

PDF download

Available Issues

Available Issues

Available Issues

Available Issues

Available Issues

Perceived Information Quality in Data Exchanges: Effects on Risk, Trust, and Intention to Use

References

Volume 17, Issue 4

Article Information

Metrics

Information

Cite as

Keywords

Sign Up for INFORMS Publications Updates and News