Editorial Notes—The Growth of Interest in Services Management: Opportunities for Information Systems Scholars
Published Online:1 Dec 2006https://doi.org/10.1287/isre.1060.0108
References
- Design Rules: The Power of Modularity (2000) (MIT Press, Cambridge, MA) Crossref, Google Scholar
- Software as a service: The offerings are ready. Optimize (2006) 56(June). http://optimizemag.comGoogle Scholar
- Service Management: Operations, Strategy, Information Technology5th ed.(McGraw-Hill Irwin, New York) Google Scholar
- On goods and services. Rev. Income Wealth (1977) 23(4):314–339Crossref, Google Scholar
- IBM Research Services science: A new academic discipline. (2004) . Report, http://domino.research.ibm.com/comm/www_fs.nsf/images/fsr/$FILE/summit_report.pdfGoogle Scholar
- Will you survive the services revolution? Harvard Bus. Rev. (2004) 82(6):100–107Google Scholar
- Service innovation: A framework for success. (2005) . eBRC White Paper, The Penn State eBusiness Research Center, SMEAL College of Business, Pennsylvania State University, University Park, PAGoogle Scholar
- Creating growth with services. MIT Sloan Management Rev. (2004) 25(2):34–43Google Scholar
- Semantics to energize the full services spectrum. Comm. ACM (2006) 49(7):55–61Crossref, Google Scholar
- Evolving to a new dominant logic for marketing. J. Marketing (2004) 68:1–17Crossref, Google Scholar

