Self-Selection and Information Role of Online Product Reviews

References

• Akerlof G. A. A theory of social custom, of which unemployment may be one consequence. Quart. J. Econom. (1980) 94(4):749–775Crossref, Google Scholar
• Avery C., Resnick P., Zeckhauser R. The market for evaluations. Amer. Econom. Rev. (1999) 89(3):564–584Crossref, Google Scholar
• Banerjee A. V. A simple model of Herd behavior. Quart. J. Econom. (1992) 107(3):797–817Crossref, Google Scholar
• Becker G. S. A note on restaurant pricing and other examples of social influences on price. J. Political Econom. (1991) 99(5):1109–1116Crossref, Google Scholar
• Bikhchandani S., Hirshleifer D., Welch I. A theory of fads, fashion, custom, and cultural change as informational cascade. J. Political Econom. (1992) 100(5):992–1026Crossref, Google Scholar
• Chen P., Wu S. The impact of online recommendations and consumer feedback on sales. Proc. 24th Internat. Conf. Inform. Systems (2004) Washington, D.C.Google Scholar
• Chevalier J., Mayzlin D. The effect of word of mouth on sales: Online book reviews. J. Marketing Res. (2006) 43(3):345–354Crossref, Google Scholar
• Clemons E. K., Gao G., Hitt L. M. When online reviews meet hyperdifferentiation: A study of the craft beer industry. J. Management Inform. Systems (2006) 23(2):149–171Crossref, Google Scholar
• Dellarocas C. The digitization of word-of-mouth: Promise and challenges of online reputation mechanisms. Management Sci. (2003) 49(10):1407–1424Link, Google Scholar
• Dellarocas C. Strategic manipulation of Internet opinion forums: Implications for consumers and firms. Management Sci. (2006) 52(10):1577–1593Link, Google Scholar
• Dellarocas C., Awad N. F., Zhang X. Exploring the value of online product ratings in revenue forecasting: The case of motion pictures. Proc. 24th Internat. Conf. Inform. Systems (2004) Washington, D.C.Google Scholar
• DoubleClick (2004) . DoubleClick's touchpoints II: The changing purchase processGoogle Scholar
• Duan W., Gu B., Whinston A. B. Do online reviews matter?—An empirical investigation of panel data. (2005) . Working paper, The University of Texas at Austin, AustinGoogle Scholar
• Godes D., Mayzlin D. Using online conversations to measure word-of-mouth communication. Marketing Sci. (2004) 23(4):545–560Link, Google Scholar
• Greene W. H.Econometric Analysis (1999) 4th ed.(Prentice Hall, Upper Saddle River, NJ) Google Scholar
• Kahneman D. Maps of bounded rationality: Psychology for behavioral economics. Amer. Econom. Rev. (2003) 93(5):1449–1475Crossref, Google Scholar
• Katz M. L., Shapiro C. Network externalities, competition, and compatibility. Amer. Econom. Rev. (1985) 75(3):424–440Google Scholar
• Lilien G. L., Kotler P., Moorthy K. S.Marketing Models (1992) (Prentice Hall, Upper Saddle River, NJ) Google Scholar
• Mahajan V., Muller E., Kerin R. A. Introduction strategy for new products with positive and negative word-of-mouth. Management Sci. (1984) 30(12):1389–1404Link, Google Scholar
• McFadden D., Train K. E. Consumers' evaluation of new products: Leaning from self and others. J. Political Econom. (1996) 104(4):683–703Crossref, Google Scholar
• McWilliam G. Building stronger brands through online communities. Sloan Management Rev. (2000) 41(3):43–54Google Scholar
• Norman D. R., Smith H.Applied Regression Analysis (1998) 3rd ed.(John Wiley & Sons, New York) Google Scholar
• Piller C. Everyone is a critic in cyberspace. Los Angeles Times (1999) December 3Google Scholar
• Rabin M. Psychology and economics. J. Econom. Literature (1998) 36(1):11–46Google Scholar
• Rogers E. M.Diffusion of Innovations (1962) (Free Press, New York) Google Scholar
• Schmalensee R. Product differentiation advantages of pioneering brands. Amer. Econom. Rev. (1982) 72(3):349–365Google Scholar
• Schnapp M., Allwine T. Mining of book data from Amazon.com. Presentation at the UCB/SIMS (UC Berkeley/School of Information Management and Systems) Web Mining Conf. (2001) . http://www2.sims.berkeley.edu/resources/affiliates/workshops/webmining/Slides/ORA.pptGoogle Scholar
• Shapiro C. Optimal pricing of experience goods. Bell J. Econom. (1983a) 14(2):497–507Crossref, Google Scholar
• Shapiro C. Premiums for high quality products as returns to reputations. Quart. J. Econom. (1983b) 98(4):659–680Crossref, Google Scholar
• Simonsohn U., Ariely D. Non-rational herding in online auctions. (2005) . Working paper, The Wharton School, University of Pennsylvania, PhiladelphiaGoogle Scholar
• Whitt W. Bivariate distributions with given marginals. Ann. Statist. (1976) 4(6):1280–1289Crossref, Google Scholar
• Villas-Boas M. J. Consumer learning, brand loyalty, and competition. Marketing Sci. (2004) 23(1):134–145Link, Google Scholar