Crossing Spatial and Temporal Boundaries in Globally Distributed Projects: A Relational Model of Coordination Delay

Published Online:https://doi.org/10.1287/isre.1090.0239

References

  • Agerfalk P., Fitzgerald B. Flexible and distributed software processes: Old petunias in new bowls? Comm. ACM (2006) 49(10):27–34CrossrefGoogle Scholar
  • Aiken L., West S.Multiple Regression: Testing and Interpreting Interactions (1991) (Sage Publications, Newbury Park, CA) Google Scholar
  • Allen T.Managing the Flow of Technology (1977) (MIT Press, Cambridge) Google Scholar
  • Ancona D., Caldwell D. Demography and design: Predictors of new product team performance. Organ. Sci. (1992) 3(3):321–341LinkGoogle Scholar
  • Aspray W., Mayadas F., Vardi M.Globalization and Offshoring of Software: A Report of the ACM Job Migration Task Force (2006) (ACM, New York) Google Scholar
  • Banker R., Slaughter S. The moderating effects of structure on volatility and complexity in software enhancement. Inform. System Res. (2000) 11(3):219–240LinkGoogle Scholar
  • Bardram J. Temporal coordination: On time and coordination of collaborative activities at a surgical department. Comput. Supported Cooperative Work (2000) 9:157–187CrossrefGoogle Scholar
  • Borgatti S., Cross R. A relational view of information seeking and learning in social networks. Management Sci. (2003) 49:432–445LinkGoogle Scholar
  • Brooks F.The Mythical Man-Month (1995) (Addison-Wesley, Reading, MA) Google Scholar
  • Bryk A., Raudenbush S.Hierarchical Linear Models (1992) (Sage Publications, Newbury Park, CA) Google Scholar
  • Bullen C., Bennett J., Baecker R. Groupware in practice: An interpretation of work experiences. Readings in Groupware and Computer-Supported Cooperative Work (1993) (Morgan Kaufmann, San Mateo, CA) 69–84Google Scholar
  • Campion M., Medsker G., Higgs A. Relations between work groups characteristics and effectiveness: Implications for designing effective work groups. Personnel Psych. (1993) 46:823–855CrossrefGoogle Scholar
  • Carmel E.Global Software Teams: Collaborating Across Borders and Time Zones (1999) (Prentice-Hall, Englewood Cliffs, NJ) Google Scholar
  • Carmel E. Building your information systems from the other side of the world: How Infosys manages time zone differences. MIS Quart. Executive (2006) 5(1):43–53Google Scholar
  • Clark H., Brennan S., Resnick L., Levine J., Teasley S. Grounding in communication. Perspectives on Socially Shared Cognition (1991) (American Psychological Association, Washington, DC) 127–149CrossrefGoogle Scholar
  • Cramton C. The mutual knowledge problem and its consequences in dispersed collaboration. Organ. Sci. (2001) 12(3):346–371LinkGoogle Scholar
  • Cummings J. Work groups, structural diversity, and knowledge sharing in a global organization. Management Sci. (2004) 50(3):352–364LinkGoogle Scholar
  • Daft R., Lengel R. Organizational information requirements, media richness and structural design. Management Sci. (1986) 32(5):554–571LinkGoogle Scholar
  • Dillman D.Mail and Internet Surveys (2000) 2nd ed.(John Wiley and Sons, New York) Google Scholar
  • Dourish P., Bly S. Portholes: Supporting awareness in a distributed work group. Proc. SIGCHI Conf. Human Factors Comput. Systems (1992) Monterey, CACrossrefGoogle Scholar
  • Espinosa J. A., Carmel E. The impact of time separation on coordination in global software teams: A conceptual foundation. J. Software Process: Practice Improvement (2004) 8(4):249–266CrossrefGoogle Scholar
  • Espinosa J. A., Cummings J., Wilson J., Pearce B. Team boundary issues across multiple global firms. J. Management Inform. Systems (2003) 19(4):159–192Google Scholar
  • Faraj S., Sproull L. Coordinating expertise in software development teams. Management Sci. (2000) 46(12):1554–1568LinkGoogle Scholar
  • Finholt T., Sproull L. Electronic groups at work. Organ. Sci. (1990) 1(1):41–64LinkGoogle Scholar
  • Freeman L., Romney A., Freeman S. Cognitive structure and informant accuracy. Amer. Anthropologist (1987) 89:310–325CrossrefGoogle Scholar
  • Gibson C., Cohen S.Virtual Teams That Work: Creating Conditions for Virtual Team Effectiveness (2003) (Jossey-Bass, San Francisco) Google Scholar
  • Granovetter M. The strength of weak ties. Amer. J. Sociol. (1973) 78:1360–1380CrossrefGoogle Scholar
  • Griffith T. L., Sawyer J. E., Neale M. A. Virtualness and knowledge in teams: Managing the love triangle of organizations, individuals, and information technology. MIS Quart. (2003) 27(2):265–287CrossrefGoogle Scholar
  • Grinter R., Herbsleb J., Perry D. The geography of coordination: Dealing with distance in R&D work. Proc. Internat. ACM SIGGROUP Conf. Supporting Group Work (1999) Phoenix, AZCrossrefGoogle Scholar
  • Hansen M., Lovas B. How do multinational companies leverage technological competencies? Moving from single to interdependent explanations. Strategic Management J. (2004) 25:801–822CrossrefGoogle Scholar
  • Herbsleb J., Mockus A., Finholt T., Grinter R. Distance, dependencies, and delay in a global collaboration. Proc. 2000 ACM Conf. Comput.-Supported Cooperative Work (2000) PhiladelphiaCrossrefGoogle Scholar
  • Hinds P., Kiesler S.Distributed Work (2002) (MIT Press, Cambridge) CrossrefGoogle Scholar
  • Hoegl M., Proserpio L. Team member proximity and teamwork in innovative projects. Res. Policy (2004) 33:1153–1165CrossrefGoogle Scholar
  • Hofmann D., Gavin M. Centering decisions in hierarchical linear models: Implications for research in organizations. J. Management (1998) 24(5):623–641Google Scholar
  • Jarvenpaa S., Leidner D. Communication and trust in global virtual teams. Organ. Sci. (1999) 10(6):791–815LinkGoogle Scholar
  • Kiesler S., Cummings J., Hinds P., Kiesler S. What do we know about proximity and distance in work groups? Distributed Work (2002) (MIT Press, Cambridge) 57–80Google Scholar
  • Kirkman B., Mathieu J. The dimensions and antecedents of team virtuality. J. Management (2005) 31(5):700–718CrossrefGoogle Scholar
  • Kraut R., Egido C., Galegher J., Galegher J., Kraut R., Egido C. Patterns of contact and communication in scientific research collaboration. Intellectual Teamwork: Social and Technological Bases of Cooperative Work (1990) (Lawrence Erlbaum, Hillsdale, NJ) 149–171Google Scholar
  • Lipnack J., Stamps J.Virtual Teams: Reaching Across Space, Time, and Organizations with Technology (1997) (John Wiley and Sons, New York) Google Scholar
  • Majchrzak A., Rice R., Malhotra A., King N., Ba S. Technology adaptation: The case of a computer-supported inter-organizational virtual team. MIS Quart. (2000) 24(4):569–600CrossrefGoogle Scholar
  • Malone T. Modeling coordination in organizations and markets. Management Sci. (1987) 33(10):1317–1332LinkGoogle Scholar
  • Malone T., Crowston K. The interdisciplinary study of coordination. ACM Comput. Surveys (1994) 26(1):87–119CrossrefGoogle Scholar
  • March J., Simon H.Organizations (1958) (John Wiley and Sons, New York) Google Scholar
  • Markus L. Electronic mail as the medium of managerial choice. Organ. Sci. (1994) 5(4):502–527LinkGoogle Scholar
  • Marsden P. Network data and measurement. Annual Rev. Sociol. (1990) 16:435–463CrossrefGoogle Scholar
  • Massey A., Montoya-Weiss M., Hung Y. Because time matters: Temporal coordination in global virtual project teams. J. Management Inform. Systems (2003) 19(4):129–155CrossrefGoogle Scholar
  • McGrath J., Galegher J., Kraut R., Egido C. Time matters in groups. Intellectual Teamwork: Social and Technological Foundations of Cooperative Work (1990) (Lawrence Erlbaum, Hillsdale, NJ) 23–61Google Scholar
  • McGrath J., Hollingshead A.Groups Interacting with Technology: Ideas, Evidence, Issues, and an Agenda (1994) (Sage Publications, Thousand Oaks, CA) Google Scholar
  • O'Leary M., Cummings J. N. The spatial, temporal, and configurational characteristics of geographic dispersion in teams. MIS Quart. (2007) 31(3):433–452CrossrefGoogle Scholar
  • Olson G., Olson J. Distance matters. Human Comput. Interaction (2000) 15:139–179CrossrefGoogle Scholar
  • Orlikowski W. Knowing in practice: Enacting a collective capability in distributed organizing. Organ. Sci. (2002) 13(3):249–273LinkGoogle Scholar
  • Ramesh B., Cao L., Mohan K., Xu P. Can distributed software development be agile? Comm. ACM (2006) 49(10):41–46CrossrefGoogle Scholar
  • Sarbough-Thompson M., Feldman M. Electronic mail and organizational communication: Does saying “Hi” really matter? Organ. Sci. (1998) 9(6):685–699LinkGoogle Scholar
  • Sarker S., Sarker S. Exploring agility in distributed information systems development (ISD) teams: An interpretive study in an offshoring context. Inform. Systems Res. (2009) 20(3):440–461LinkGoogle Scholar
  • Saunders C., Van Slyke C., Vogel D. My time or yours? Managing time visions in global virtual teams. Acad. Management Executive (2004) 18(1):19–31CrossrefGoogle Scholar
  • Singer J. Using SAS PROC MIXED to fit multilevel models, hierarchical models, and individual growth models. J. Ed. Behavioral Statist. (1998) 24(4):323–355CrossrefGoogle Scholar
  • Singer J., Willett J.Applied Longitudinal Data Analysis: Modeling Change and Event Occurrence (2003) (Oxford University Press, New York) CrossrefGoogle Scholar
  • Sproull L., Kiesler S.Connections: New Ways of Working in the Networked Organization (1991) (MIT Press, Cambridge) Google Scholar
  • Teasley S., Covi L., Krishnan M., Olson J. Rapid software development through team collocation. IEEE Trans. Software Engrg. (2002) 28(7):671–683CrossrefGoogle Scholar
  • Thompson J.Organizations in Action (1967) (McGraw-Hill, New York) Google Scholar
  • Tsai W. Social structure of “coopetition” within a multiunit organization: Coordination, competition, and intraorganizational knowledge sharing. Organ. Sci. (2002) 13(2):179–190LinkGoogle Scholar
  • Van de Ven A., Delbecq A., Koenig R. Determinants of coordination modes within organizations. Amer. Sociol. Rev. (1976) 41:322–338CrossrefGoogle Scholar
  • Watson-Manheim M., Crowston K., Chudoba K. Discontinuities and continuities: A new way to understand virtual work. Inform. Tech. People (2002) 15(3):191–209CrossrefGoogle Scholar
  • Williams E. Experimental comparisons of face-to-face and mediated communication: A review. Psych. Bull. (1977) 84(5):963–976CrossrefGoogle Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.