Research Note—The Impact of Community Commitment on Participation in Online Communities

Published Online:https://doi.org/10.1287/isre.1090.0265

References

  • Ahuja M. K., Galvin J. E. Socialization in virtual groups. J. Management (2003) 29(2):161–185CrossrefGoogle Scholar
  • Andrews D., Nonnecke B., Preece J. Electronic survey methodology: A case study in reaching hard-to-involve Internet users. Internat. J. Human-Comput. Interaction (2003) 16(2):185–210CrossrefGoogle Scholar
  • Arguello J., Butler B., Joyce E., Kraut R., Ling K. S., Wang X. Talk to me: Foundations for successful individual-group interactions in online communities. CHI 2006: Proc. ACM Conf. Human-Factors Comput. Systems (2006) ACM PressNew York:959–968CrossrefGoogle Scholar
  • Ashforth B. E., Saks A. M., Lee R. T. Socialization and newcomer adjustment: The role of organizational context. Human Relations (1998) 51(7):897–926CrossrefGoogle Scholar
  • Bagozzi R. P., Dholakia U. M. Intentional social action in virtual communities. J. Interactive Marketing (2002) 16(2):2–21CrossrefGoogle Scholar
  • Becker H. S. Notes on the concept of commitment. Amer. J. Sociol. (1960) 66(1):32–42CrossrefGoogle Scholar
  • Bergquist M., Ljungberg J. The power of gifts: Organizing social relationships in open source communities. Inform. Systems J. (2001) 11(4):305–320CrossrefGoogle Scholar
  • Blanchard A. L., Markus M. L. The experienced “sense” of a virtual community: Characteristics and processes. Data Base Adv. Inform. Systems (2004) 35(1):64–79CrossrefGoogle Scholar
  • Brickman P., Wortman B., Sorrentino R. M. Commitment. Commitment, Conflict, and Caring (1987) (Prentice-Hall, Englewood Cliffs, NJ) 1–18Google Scholar
  • Burnett G., Bonnici L. Beyond the faq: Explicit and implicit norms in usenet newsgroups. Library Inform. Sci. Res. (2003) 25(3):333CrossrefGoogle Scholar
  • Butler B. S. Membership size, communication activity, and sustainability: A resource-based model of online social structures. Inform. Systems Res. (2001) 12(4):346–362LinkGoogle Scholar
  • Butler B., Sproull L., Kiesler S., Kraut R., Weisband S., Atwater L. Community effort in online groups: Who does the work and why? Leadership at a Distance (2007) (Lawrence Erlbaum Associates, Mahwah, NJ) 171–194Google Scholar
  • Chin W. W., Marcoulides G. A. The partial least squares approach for structural equation modeling. Modern Methods for Business Research (1998) (Lawrence Erlbaum Associates, Mahwah, NJ) 295–336Google Scholar
  • Christensen C. M., Raynor M. E. Why hard-nosed executives should care about management theory. Harvard Bus. Rev. (2003) 81(9):66–74Google Scholar
  • Clear T. R., Karp D. R. Towards the ideal of community justice. NIJ J. (2000) October):20–28Google Scholar
  • Cohen A.Multiple Commitments at Work: An Integrative Approach (2003) (Lawrence Erlbaum Associates, Hillsdale, NJ) Google Scholar
  • Constant D., Kiesler S., Sproull L. What's mine is ours, or is it? A study of attitudes about information sharing. Inform. Systems Res. (1994) 5(4):400–421LinkGoogle Scholar
  • Constant D., Sproull L., Kiesler S. The kindness of strangers: The usefulness of electronic weak ties for technical advice. Organ. Sci.: J. Inst. Management Sci. (1996) 7(2):119–135LinkGoogle Scholar
  • Cook J., Wall T. New work attitude measures of trust, organizational commitment and personal need nonfulfillment. J. Occupational Psych. (1980) 53(1):39–52CrossrefGoogle Scholar
  • de Souza C.S., Preece J. A framework for analyzing and understanding online communities. Interacting Comput. (2004) 16(3):579–610CrossrefGoogle Scholar
  • Dillman D. A.Mail and Internet Survey: The Tailored Design Method (2000) 2nd ed(John Wiley & Sons, New York) Google Scholar
  • Ekeh P.Social Exchange Theory: The Two Traditions (1974) (Harvard University Press, Cambridge, MA) Google Scholar
  • Festinger L.A Theory of Cognitive Dissonance (1957) (Stanford University Press, Stanford, CA) CrossrefGoogle Scholar
  • Fisher D., Smith M., Welser H. T. You are who you talk to: Detecting roles in usenet newsgroups. Proc. 39th Hawaii Internat. Conf. System Sci. (2006) Kauai, HICrossrefGoogle Scholar
  • Furlong M. S. An electronic community for older adults: The seniornet network. J. Comm. (1989) 39(3):145–153CrossrefGoogle Scholar
  • Gefen D., Ridings C. M. If you spoke as she does, sir, instead of the way you do: A sociolinguistics perspective of gender differences in virtual communities. Data Base Adv. Inform. Systems (2005) 36(2):78–92CrossrefGoogle Scholar
  • Gouldner A. W. The norm of reciprocity. Amer. Sociol. Rev. (1960) 25(2):165–167CrossrefGoogle Scholar
  • Grant A. M. Relational job design and the motivation to make a prosocial difference. Acad. Management Rev. (2007) 32:393–417CrossrefGoogle Scholar
  • Greer B. G. Psychological and social functions of an e-mail mailing list for persons with cerebral palsy. CyberPsychology (2000) 3(2):221–233CrossrefGoogle Scholar
  • Griffeth R. W., Hom P. W., Gaertner S. A meta-analysis of antecedents and correlates of employee turnover: Updated moderator tests, and research implications for the next millennium. J. Management (2000) 26(3):463–488CrossrefGoogle Scholar
  • Hall H., Graham D. Creation and recreation: Motivating collaboration to generate knowledge capital in online communities. Internat. J. Inform. Management (2004) 24(3):235–246CrossrefGoogle Scholar
  • Herring S. C.Computer-Mediated Communication: Linguistic, Social, and Cross-Cultural Perspectives (1996) (John Benjamins, Philadelphia) CrossrefGoogle Scholar
  • Herrmann T., Jahnke I., Loser K.-U., Darses F., Dieng R., Simone C., Zackland M. The role concept as a basis for designing community systems. Cooperative Systems Design (2004) (IOS Press, Amsterdam) 163–178Google Scholar
  • Hof R. D. The power of us: Mass collaboration on the Internet is shaking up business. Bus. Week (2005) June 20):74–82Google Scholar
  • Horrigan J. B., Rainie L., Fox S. Online communities: Networks that nurture long-distance relationships and local ties. (2001) (Pew Internet American Life Project, Washington, DC) 1–28Google Scholar
  • Hsiu-Fen L., Gwo-Guang L. Determinants of success for online communities: An empirical study. Behav. Inform. Tech. (2006) 25(6):479–488CrossrefGoogle Scholar
  • Jaros S. J., Jermier J. M., Koehler J. W., Sincich T. Effects of continuance, affective, and moral commitment on the withdrawal process: An evaluation of eight structural equation models. Acad. Management J. (1993) 36(5):951–995CrossrefGoogle Scholar
  • Jones S. G., Jones S. G. Understanding community in the information age. Cybersociety: Computer-Mediated Communication and Community (1995) (Sage Publications, London) 10–35Google Scholar
  • Jones Q., Ravid G., Rafaeli S. Information overload and the message dynamics of online interaction spaces: A theoretical model and empirical exploration. Inform. Systems Res. (2004) 15(2):194–210LinkGoogle Scholar
  • Joyce E., Kraut R. E. Predicting continued participation in newsgroups. J. Comput.-Mediated Comm. (2006) 11(3):723–747CrossrefGoogle Scholar
  • Kang I., Lee K. C., Lee S., Choie J. Investigation of online community voluntary behavior using cognitive maps. Comput. Hum. Behav. (2007) 23(1):111–126CrossrefGoogle Scholar
  • Kim A. J.Community Building on the Web (2000) (Peachpit Press, Berkeley, CA) Google Scholar
  • Koh J., Kim Y.-G., Butler B., Bock G.-W. Encouraging participation in virtual communities. Comm. ACM (2007) 50(2):68–73CrossrefGoogle Scholar
  • Kollock P., Smith M., Herring S. Managing the virtual commons: Cooperation and conflict in computer communities. Computer-Mediated Communication: Linguistic, Social and Cross-Cultural Perspectives (1996) (John Benjamins, Amsterdam) 109–128CrossrefGoogle Scholar
  • Lakhani K., von Hippel E. How open source software works: “Free” user-to-user assistance. Res. Policy (2003) 32(6):923–943CrossrefGoogle Scholar
  • Lampe C., Resnick P. Slash(dot) and burn: Distributed moderation in a large online conversation space. ACM Comput. Human Interaction Conf. 2004, Vienna (2004) CrossrefGoogle Scholar
  • Lampel J., Bhalla A. The role of status seeking in online communities: Giving the gift of experience. J. Comput.-Mediated Comm. (2007) 12(2):100–121CrossrefGoogle Scholar
  • Lee G. K., Cole R. E. From a firm-based to a community-based model of knowledge creation: The case of the Linux kernel development. Organ. Sci.: J. Inst. Management Sci. (2003) 14(6):633–649LinkGoogle Scholar
  • Lerner J., Tirole J. The simple economics of open source. J. Indust. Econom. (2002) 50(2):197–234CrossrefGoogle Scholar
  • Ma M., Agarwal R. Through a glass darkly: Information technology design, identity, verification, and knowledge contribution in online communities. Inform. Systems Res. (2007) 18(1):42–67LinkGoogle Scholar
  • Markus M. L., Manville B., Agres C. What makes a virtual organization work—Lessons from the open source world. Sloan Management Rev. (2000) 42(1):13–26Google Scholar
  • Mathieu J. E., Zajac D. M. A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment. Psych. Bull. (1990) 108:171–194CrossrefGoogle Scholar
  • Meyer J. P., Allen N. J. A three-component conceptualization of organizational commitment. Human Resource Management Rev. (1991) 1(1):61–89CrossrefGoogle Scholar
  • Meyer J. P., Allen N. J.Commitment in the Workplace: Theory, Research, and Application (1997) (Sage Publications, Thousand Oaks, CA) CrossrefGoogle Scholar
  • Meyer J. P., Herscovitch L. Commitment in the workplace: Toward a general model. Human Resource Management Rev. (2001) 11(3):299–326CrossrefGoogle Scholar
  • Meyer J. P., Stanley D. J., Herscovitch L., Topolnytsky L. Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. J. Vocational Behav. (2002) 61(1):20–52CrossrefGoogle Scholar
  • Moon J. Y., Sproull L. S. The role of feedback in managing the Internet-based volunteer work force. Inform. Systems Res. (2008) 19(4):494–515LinkGoogle Scholar
  • Mowday R. T. Reflections on the study and relevance of organizational commitment. Human Resource Management Rev. (1998) 8(4):387–401CrossrefGoogle Scholar
  • Noddings N.Caring: A Feminine Approach to Ethics and Moral Education (1984) (University of California Press, Berkeley) Google Scholar
  • Oreg S., Nov O. Exploring motivations for contributing to open source initiatives: The roles of contribution context and personal values. Comput. Human Behav. (2008) 24(5):2055–2073CrossrefGoogle Scholar
  • Organ D. W., Ryan K. A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psych. (1995) 48(4):775–802CrossrefGoogle Scholar
  • Pirolli P., Card S. K. Information foraging. Psych. Rev. (1999) 106(4):643–675CrossrefGoogle Scholar
  • Porter L. W., Steers R. M., Mowday R. T., Boulian P. V. Organizational commitment, job satisfaction, and turnover among psychiatric technicians. J. Appl. Psych. (1974) 59(5):603–609CrossrefGoogle Scholar
  • Preece J. Empathy online. Virtual Reality (1999) 4(1):74–84CrossrefGoogle Scholar
  • Preece J.Online Communities: Supporting Sociability, Designing Usability (2000) (John Wiley & Sons, Chichester, UK) Google Scholar
  • Preece J. Etiquette online: From nice to necessary. Comm. ACM (2004) 47(4):560–061CrossrefGoogle Scholar
  • Preece J., Ghozati K. In search of empathy online: A review of 100 online communities. Proc. 1998 Assoc. for Inform. Systems Americas Conf. (1998) Association for Information Systems (AIS)Atlanta:92–94Google Scholar
  • Ren Y., Kraut R., Kiesler S. Applying common identity and bond theory to design of online communities. Organ. Stud. (2007) 28(3):377–408CrossrefGoogle Scholar
  • Rheingold H.The Virtual Community: Homesteading on the Electronic Frontier (1993) (Addison-Wesley, Reading, MA) Google Scholar
  • Ridings C. M., Gefen D. Virtual community attraction: Why people hang out online. J. Comput.-Mediated Comm. (2004) 10(1):Article 4 http://jcmc.indiana.edu/vol10/issue1/ridings_gefen.htmlGoogle Scholar
  • Ridings C. M., Gefen D., Arinze B. Some antecedents and effects of trust in virtual communities. J. Strategic Inform. Systems (2002) 11(3–4):271–295CrossrefGoogle Scholar
  • Ridings C. M., Gefen D., Arinze B. Psychological barriers: Lurker and poster motivation and behavior in online communities. Comm. AIS (2006) 18:329–354Google Scholar
  • Riketta M. Attitudinal organizational commitment and job performance: A meta–analysis. J. Organ. Behav. (2002) 23(3):257–266CrossrefGoogle Scholar
  • Rousseau D. M. The “problem” of the psychological contract considered. J. Organ. Behav. (1998) 19(1):665–671CrossrefGoogle Scholar
  • Sampson R. J., Wilson J. Q., Petersilia J. The community. Crime (1995) (Institute for Contemporary Studies, San Francisco) 193–216Google Scholar
  • Saubramanian A., Pardhan S. The repeatability of mnread acuity charts and variability at different test differences. Optometry Vision Sci. (2006) 83(8):572–576CrossrefGoogle Scholar
  • Somers M. J. Organizational commitment, turnover, and absenteeism: An examination of direct and interaction effects. J. Organ. Behav. (1995) 16(1):49–58CrossrefGoogle Scholar
  • Somers M. J., Birnbaum D. Work-related commitment and job performance: It's also the nature of the performance that counts. J. Organ. Behav. (1998) 19(6):621–634CrossrefGoogle Scholar
  • Sproull L., Kiesler S.Connections: New Ways of Working in the Networked Organization (1991) (MIT Press, Boston) Google Scholar
  • Swailes S. Organizational commitment: A critique of the construct and measures. Internat. J. Management Rev. (2002) 4(2):155–178CrossrefGoogle Scholar
  • Wasko M. M., Faraj S. “It is what one does”: Why people participate and help others in electronic communities of practice. J. Strategic Inform. Systems (2000) 9(2–3):155–173CrossrefGoogle Scholar
  • Wasko M. M., Faraj S. Social capital and knowledge contribution. MIS Quart. (2005) 29(1):35–57CrossrefGoogle Scholar
  • Wellman B., Gulia M., Kollock P., Smith M. Net surfers don't ride alone: Virtual communities as communities. Communities in Cyberspace: Perspectives on New Forms of Social Organization (1999) (University of California Press, Berkeley) 167–194Google Scholar
  • Welser H. T., Gleave E., Fisher D., Smith M. Visualizing the signatures of social roles in online discussion groups. J. Soc. Structure (2007) 8(2):1–32Google Scholar
  • Whitener E. M., Walz P. M. Exchange theory determinants of affective and continuance commitment and turnover. J. Vocational Behav. (1993) 42(3):265–281CrossrefGoogle Scholar
  • Wiener Y. Commitment in organizations: A normative view. Acad. Management Rev. (1982) 7(3):418–428CrossrefGoogle Scholar
  • Williams R. L., Cothrel J. Four smart ways to run online communities. Sloan Management Rev. (2000) 41(4):81–91Google Scholar
  • Zhang W., Watts S. A. Capitalizing on content: Information adoption in two online communities. J. Assoc. Inform. Systems (2008) 9(2):73–94Google Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.