Research Note—Returns to Information Technology Outsourcing

References

• Abraham K. G., Taylor S. K. Firms' use of outside contractors: Theory and evidence. J. Labor Econom. (1996) 14(3):394–424Crossref, Google Scholar
• Agrawal M., Kishore R., Rao H. R. Market reactions to e-business outsourcing announcements: An event study. Inform. Management (2006) 43(7):861–873Crossref, Google Scholar
• Amiti M., Wei S.-J. Service offshoring and productivity: Evidence from the US. World Econom. (2009) 32(2):203–220Crossref, Google Scholar
• Ang S., Straub D. W. Production and transaction economies and IS outsourcing: A study of the U.S. banking industry. MIS Quart. (1998) 22(4):535–552Crossref, Google Scholar
• Aron R., Clemons E. K., Reddi S. Just right outsourcing: Understanding and managing risk. J. Management Inform. Systems (2005) 22(2):37–55Crossref, Google Scholar
• Aubert B. A., Rivard S., Patry M. A transaction cost model of IT outsourcing. Inform. Management (2004) 41(7):921–932Crossref, Google Scholar
• Babaie E. IT services market definitions guide. Gartner Dataquest Guide (2002) (Gartner, Stamford, CT) Google Scholar
• Banker R. D., Kalvenes J., Patterson R. A. Information technology, contract completeness, and buyer-supplier relationships. Inform. Systems Res. (2006) 17(2):180–193Link, Google Scholar
• Bartel A., Lach S., Sicherman N. Outsourcing and technological change. (2006) . Working paper, National Bureau of Economic Research, Cambridge, MAGoogle Scholar
• Barthelemy J. The hidden costs of IT outsourcing. MIT Sloan Management Rev. (2001) 42(3):60–69Google Scholar
• Baum C. F., Schaffer M. E., Stillman S. Instrumental variables and GMM: Estimation and testing. Stata J. (2003) 3(1):1–31Crossref, Google Scholar
• Beck N., Katz J. N. What to do (and not to do) with time-series cross-section data. Amer. Political Sci. Rev. (1995) 89(3):634–647Crossref, Google Scholar
• Benaroch M., Dai Q., Kauffman R. J. Should we go our own way? Backsourcing flexibility in IT services contracts. J. Management Inform. Systems (2010) 26(4):317–358Crossref, Google Scholar
• Bharadwaj A. S. A resource-based perspective on information technology capability and firm performance: An empirical investigation. MIS Quart. (2000) 24(1):169–196Crossref, Google Scholar
• Bharadwaj A. S., Sambamurthy V., Zmud R. W., De P., DeGross J. I. IT capabilities: Theoretical perspectives and empirical operationalization. Proc. Internat. Conf. Inform. Systems (1999) Association for Computing MachineryNew York:378–385Google Scholar
• Boynton A. C., Zmud R. W., Jacobs G. C. The influence of IT management practice on IT use in large organizations. MIS Quart. (1994) 18(3):299–318Crossref, Google Scholar
• Brynjolfsson E., Hitt L. M. Information technology as a factor of production: The role of differences among firms. Econom. Innovations New Tech. (1995) 3(4):183–199Crossref, Google Scholar
• Brynjolfsson E., Hitt L. M. Paradox lost? Firm-level evidence on the returns to information systems spending. Management Sci. (1996) 42(4):541–558Link, Google Scholar
• Chen X., Lin S., Reed W. R. Another look at what do with time-series cross-section data. (2005) . Working paper, University of Oklahoma, NormanGoogle Scholar
• Cheng Z., Nault B. R. Industry level supplier-driven IT spillovers. Management Sci. (2007) 53(8):1199–1216Link, Google Scholar
• Clemons E. K., Hitt L. M., Snir E. M. A risk analysis framework for information technology outsourcing. (2001) . Working paper, The Wharton School, University of Pennsylvania, PhiladelphiaGoogle Scholar
• Clogg C. C., Petkova E., Haritou A. Statistical methods for comparing regression coefficients between models. Amer. J. Sociol. (1995) 100(5):1261–1293Crossref, Google Scholar
• Cohen W. M., Levinthal D. A. Absorptive capacity: A new perspective on learning and innovation. Admin. Sci. Quart. (1990) 35(1):128–152Crossref, Google Scholar
• De Souza R., Hale J., Ng F., Akimasa N. IT services forecast, worldwide, 2007–2011 update. Gartner Dataquest Alert (2007) (Gartner, Stamford, CT) . http://rte.gartner.com/DisplayDocument?id=530210&ref=g_sitelinkGoogle Scholar
• De Souza R., Babaie E., Hale K., Heng J., Narisawa R. IT services market five-year growth forecast revised. Gartner Dataquest Alert (2003) (Gartner, Stamford, CT) . http://www.gartner.com/DisplayDocument?id=395978Google Scholar
• Dewan S., Kraemer K. L. Information technology and the productivity paradox: Evidence from country-level data. Management Sci. (2000) 46(4):548–562Link, Google Scholar
• Dewan S., Min C. K. The substitution of information technology for other factors of production: A firm level analysis. Management Sci. (1997) 43(12):1660-1675Link, Google Scholar
• Dumagan J., Gill G., Ingram C. Industry-level effects of information technology use on overall productivity. (2003) . Digital Economy 2003, U.S. Department of Commerce, Washington, DC. http://www.esa.doc.gov/reports/DE/Chap4.pdfGoogle Scholar
• Felipe J., Holz C. A. Why do aggregate production functions work? Fisher's simulations, Shaikh's identity and some new results. Internat. J. Appl. Econom. (2001) 15(3):261–285Crossref, Google Scholar
• Fisher F. M. The existence of aggregate production functions. Econometrica (1969) 37(4):553–577Crossref, Google Scholar
• Fisher F. M. Aggregate production functions and the explanation of wages: A simulation experiment. Rev. Econom. Statist. (1971) 53(4):305–325Crossref, Google Scholar
• Fixler D. J., Siegel D. Outsourcing and productivity growth in services. Structural Change Econom. Dynam. (1999) 10(2):177–194Crossref, Google Scholar
• Greene W. H.Econometric Analysis (2000) 4th ed.(Prentice-Hall, Upper Saddle River, NJ) Google Scholar
• Gordon R. J. Does the “new economy” measure up to the great inventions of the past? J. Econom. Perspect. (2000) 14(4):49–74Crossref, Google Scholar
• Grover V., Cheon M. J., Teng J. T. C. The effect of service quality and partnership on the outsourcing of information systems functions. J. Management Inform. Systems (1996) 12(4):89–116Crossref, Google Scholar
• Harper M. J. Estimating capital inputs for productivity measurement: An overview of concepts and methods. (1997) . U.S. Bureau of Labor Statistics, Washington, DCGoogle Scholar
• Harper M. J. Estimating capital inputs for productivity measurement: An overview of U.S. concepts and methods. Internat. Statist. Rev./Rev. Internat. Statist. (1999) 67(3):327–337Crossref, Google Scholar
• Hsiao C.Analysis of Panel Data (2003) 2nd ed.(Cambridge University Press, Cambridge, MA) Crossref, Google Scholar
• InformationWeek Multiyear comparisons of InformationWeek 500 survey data reveal IT trends. InformationWeek (2006) September 12). http://www.informationweek.com/news/global-cio/showArticle.jhtml?articleID=192600107Google Scholar
• Koenker R., Hallock K. F. Quantile regression. J. Econom. Perspect. (2001) 15(4):143–156Crossref, Google Scholar
• Kudyba S., Diwan R. Research report: Increasing returns to information technology. Inform. Systems Res. (2002) 13(1):104–111Link, Google Scholar
• Lacity M. C., Hirschheim R.Beyond the Information Systems Outsourcing Bandwagon: The Insourcing Response (1995) (John Wiley & Sons, Chichester, UK) Google Scholar
• Lacity M. C., Willcocks L. P. An empirical investigation of information technology sourcing practices: Lessons from experience. MIS Quart. (1998) 22(3):363–408Crossref, Google Scholar
• Lacity M. C., Willcocks L. P. Survey of IT outsourcing experiences in U.S. and U.K. organizations. J. Global Inform. Management (2000) 8(2):5–23Crossref, Google Scholar
• Lee J. N., Kim Y. G. Effect of partnership quality on IS outsourcing success: Conceptual framework and empirical validation. J. Management Inform. Systems (1999) 15(4):29–61Crossref, Google Scholar
• Levina N., Ross J. W. From the vendor's perspective: Exploring the value proposition in information technology outsourcing. MIS Quart. (2003) 27(3):331–364Crossref, Google Scholar
• Levinsohn J., Petrin A. Estimating production functions using inputs to control unobservables. Rev. Econom. Stud. (2003) 70(2):317–341Crossref, Google Scholar
• Linder J. C. Transformational outsourcing. MIT Sloan Management Rev. (2004) 45(2):52–58Google Scholar
• Loh L., Venkatraman N. Determinants of information technology outsourcing: A cross-sectional analysis. J. Management Inform. Systems (1992) 9(1):7–24Crossref, Google Scholar
• Malone T. W., Yates J., Benjamin R. I. Electronic markets and electronic hierarchies: Effects of information technologies on market structure and corporate strategies. Comm. ACM (1987) 30(6):484–497Crossref, Google Scholar
• Matlus R., Andersen M. Weigh the costs of moving to outsourced service delivery. (2003) . Research report, Gartner, Stamford, CT. http://www.gartner.com/DisplayDocument?id=391693Google Scholar
• McDougall P. In depth: When outsourcing goes bad. InformationWeek (2006) June 19). http://www.informationweek.com/story/showArticle.jhtml?articleID=189500043Google Scholar
• Mithas S., Whitaker J. Is the world flat or spiky? Information intensity, skills, and global service disaggregation. Inform. Systems Res. (2007) 18(3):237–259Link, Google Scholar
• Mittal N., Nault B. R. Investments in information technology: Indirect effects and information technology intensity. Inform. Systems Res. (2009) 20(1):140–154Link, Google Scholar
• Oliner S. D., Sichel D. E. The resurgence of growth in the late 1990s: Is information technology the story? J. Econom. Perspect. (2000) 14(4):3–22Crossref, Google Scholar
• Olsen K. B. Productivity impacts of offshoring and outsourcing: A review. (2006) . Working Paper 2006/1, Directorate for Science, Technology, and Industry, OECD, ParisGoogle Scholar
• Parker R., Grimm B. Recognition of business and government expenditures for software as investment: Methodology and quantitative impacts, 1959–1998. (1999) . Bureau of Economic Analysis, Washington, DC. http://www.bea.gov/papers/pdf/software.pdfGoogle Scholar
• Plumper T., Troeger V. E. Efficient estimation of time-invariant and rarely changing variables in finite sample panel analyses with unit fixed effects. Political Anal. (2007) 15(2):124–139Crossref, Google Scholar
• Prasad B., Harker P. Examining the contribution of information technology toward productivity and profitability in U.S. retail banking. (1997) . Working Paper, Wharton School, University of Pennsylvania, PhiladelphiaGoogle Scholar
• Siegel D., Griliches Z., Grilliches Z. Purchased services, outsourcing, computers, and productivity in manufacturing. Output Measurement in the Service Sectors (1992) (University of Chicago Press, Chicago) 429–458Google Scholar
• Stiroh K. Information technology and the U.S. productivity revival: What do the industry data say? Amer. Econom. Rev. (2002) 92(5):1559–1576Crossref, Google Scholar
• ten Raa T., Wolff E. N. Outsourcing of services and the productivity recovery in U.S. manufacturing in the 1980s and 1990s. J. Productivity Anal. (2001) 16(2):149–165Crossref, Google Scholar
• Toolbox.com 2004 ITtoolbox outsourcing survey. (2004) . Retrieved June 8, 2010, http://hosteddocs.ittoolbox.com/dell1_survey.pdfGoogle Scholar
• Williamson O. E.The Economic Institutions of Capitalism (1985) (Free Press, New York) Google Scholar
• Wooldridge J. M.Econometric Analysis of Cross Section and Panel Data (2002) (MIT Press, Cambridge, MA) Google Scholar
• Yaffee R. A primer for panel data analysis. (2003) . Retrieved January 22, 2010, http://www.nyu.edu/its/pubs/connect/fall03/yaffee_primer.htmlGoogle Scholar