The Impact of Automation of Systems on Medical Errors: Evidence from Field Research

References

• Aiken L., West S.Multiple Regression Testing and Interpreting Interactions (1991) (Sage Publications, Thousand Oaks, CA) . http://www.sagepub.com/home.navGoogle Scholar
• Aron R., Bandhopadhyay S., Jayanty S., Pathak P. A. Monitoring process quality in offshore outsourcing: A model and findings from multi-country survey. J. Oper. Management (2008) 26(2):303–321Crossref, Google Scholar
• Ash J. S., Sittig D. F., Dykstra R. H., Guappone K., Carpenter J. D., Seshadri V. Categorizing the unintended sociotechnical consequences of computerized provider order entry. Internat. J. Medical Informatics (2007) 76(S1):S21–S27Crossref, Google Scholar
• Ball M. J. Hospital information systems: Perspectives on problems and prospects, 1979 and 2002. Internat. J. Medical Informatics (2003) 69(2–3):83–89Crossref, Google Scholar
• Barua A., Lee S. C., Whinston A. B. The calculus of reengineering. Inform. Systems Res. (1996) 7(4):409–428Link, Google Scholar
• Bates D. W. Using information technology to reduce rates of medication errors in hospitals. British Medical J. (2000) 320(18):788–791Crossref, Google Scholar
• Bates D. W., Evans R. S., Murff H., Stetson P. D., Pizziferri L., Hripcsak G. Detecting adverse events using information technology. J. Amer. Medical Informatics Assoc. (2003) 10(2):115–128Crossref, Google Scholar
• Bates D. W., Leape L. L., Cullen D. J., Laird N., Petersen L. A., Teich J. M. Effect of computerized physician order entry and a team intervention on prevention of serious medication errors. J. Amer. Medical Assoc. (1999) 280(13):11–16Google Scholar
• Bharadwaj S., Bharadwaj A., Bendoly E. The performance effects of complementarities between information systems, marketing, manufacturing, and supply chain processes. Inform. Systems Res. (2007) 18(4):437–453Link, Google Scholar
• Brynjolfsson E., Hitt L. M. Beyond the productivity paradox. Comm. ACM (1998) 41(8):49–55Crossref, Google Scholar
• Cohendet P., Steinmueller W. E. The codification of knowledge: A conceptual and empirical exploration. Industrial Corporate Change (2000) 9(No. 2(Oxford University Press, Oxford, UK) 195–209 http://www.sagepub.com/home.navCrossref, Google Scholar
• Devaraj S., Kohli R. Performance impacts of information technology: Is actual usage the missing link? Management Sci. (2003) 49(3):273–289Link, Google Scholar
• Greene W.Econometric Analysis (2007) 6th ed.(Prentice Hall, Englewood Cliffs, NJ) Google Scholar
• Hofer T. P., Kerr E. A., Hayward R. A. What is an error? Effective Clinical Practice (2000) 6(3):261–269Google Scholar
• Holmstrom B. W. Managerial incentive problems—A dynamic perspective. Rev. Econom. Stud. (1999) 66(1):169–182Crossref, Google Scholar
• Holmstrom B., Milgrom P. Multi-task principal-agent analyses: Incentive contracts, asset ownership and job design. J. Law, Econom. Organ. (1991) 7(0):24–52Crossref, Google Scholar
• Hsiao C.Analysis of Panel Data (2003) 2nd ed.(Cambridge University Press, Cambridge, UK) Crossref, Google Scholar
• Institute of Medicine To err is human: Building a safer health system. (1999) . Retrieved July 27, 2010, http://iom.edu/Reports/1999/To-Err-is-Human-Building-A-Safer-Health-System.aspxGoogle Scholar
• Janakiraman R., Dutta S., Sismeiro C., Stern P. Physicians' persistence and its implications for their response to promotion of prescription drugs. Management Sci. (2008) 54(6):1080–1093Link, Google Scholar
• Jensen M., Meckling W. Theory of the firm: Managerial behavior, agency costs and ownership structure. J. Financial Econom. (1976) 3(4):305–360Crossref, Google Scholar
• Kellogg D. L., Chase R. B. Constructing an empirically derived measure for customer contact. Management Sci. (1995) 41(11):1734–1749Link, Google Scholar
• Kohli R., Kettinger W. J. Informating the clan: Controlling physicians' costs and outcomes. MIS Quart. Special Issue Action Res. (2004) 28(3):363–394Google Scholar
• Leape L. L. Errors in medicine. Errors in Laboratory Medicine Patient Safety (2009) 404(1):2–5Google Scholar
• Leape L. L., Berwick D. M. Five years after to err is human, what have we learned? J. Amer. Medical Assoc. (2005) 293(19):2384–2390Crossref, Google Scholar
• Marquardt D. W. Generalized inverses, ridge regression and biased linear estimation. Technometrics (1970) 12(3):591–612Crossref, Google Scholar
• McLaughlin K. J. Individual compensation and firm performance: The economics of team incentives. (1994) . Working Paper 104, Center for the Study of the Economy and the State, University of Chicago, Chicago. http://ideas.repec.org/p/fth/chices/104.htmlGoogle Scholar
• McPake B., Normand C.Health Economics: An International Perspective (2008) 2nd ed.(Routledge, NY) 292Google Scholar
• Milgrom P., Roberts J. Complementarities and fit: Strategy, structure, and organizational change in manufacturing. J. Accounting Econom. (1995) 19(2–3):179–208Crossref, Google Scholar
• Newhouse J. P. The economics of group practice. J. Human Resources (1973) 8(1):37–56Crossref, Google Scholar
• The New York Times Report finds a heavy toll from medication errors. (2006) July 21Google Scholar
• The New York Times Expert panel seeks changes in training of medical residents. (2008) December 2Google Scholar
• Pauly M. Information technology: Not a cure for the high cost of health care. (2009) . Working paper, Knowledge@Wharton, Wharton School, University of Pennsylvania, PhiladelphiaGoogle Scholar
• Payne C., Smith C., Newkirk L., Hicks R. Pediatric medication errors in the post anesthesia care unit: Analysis of MEDMARX data. AORN J. (2007) 85(4):731–740Crossref, Google Scholar
• Phillips L., Branch W., Cook C., Doyle J., El-Kebbi I., Gallina D., Miller C., Ziemer D., Barnes C. Clinical inertia. Ann. Intern Med (2001) 135(9):825–834Crossref, Google Scholar
• Piontek F., Kohli R., Conlon P., Ellis J. J., Jablonski J., Kini N. Effects of an adverse-drug-event alert system on cost and quality outcomes in community hospitals. Amer. J. Health-System Pharmacy (2010) 67(8):613–620Crossref, Google Scholar
• Raschke R. A., Golihare B., Wunderlich T. A., Guidry J. R., Liebowitz A. I., Peirce J. C., Limelson L. A computer alert system to prevent injury from adverse drug events. Development and evaluation in a community hospital. J. Amer. Medical Assoc. (1998) 280(15):1317–1320 http://jama.ama-assn.org/content/280/15/1317.abstractCrossref, Google Scholar
• Rosen A. B., Blendon R., DesRoches C., Benson J., Bates D., Brodie M., Altman D., Zapert K., Steffenson A., Schneider E. Physicians' views of interventions to reduce medical errors: Does evidence of effectiveness matter? Obstetrical Gynecological Survey (2005) 60(7):431–433Crossref, Google Scholar
• Seger A. C., Jha A. K., Bates D. W. Adverse drug event detection in a community hospital utilizing computerized medication and laboratory data. Drug Safety (2007) 30(9):817–824Crossref, Google Scholar
• Sittig D. F., Ash J. S., Guappone K., Campbell E. M., Dykstraa R. H. Assessing the anticipated consequences of computer-based provider order entry at three community hospitals using an open-ended, semi-structured survey instrument. Internat. J. Medical Informatics (2008) 77(7):440–447Crossref, Google Scholar
• Stern S., Trajtenberg M. Empirical implications of physician authority in pharmaceutical decision making. (1998) . NBER Working Paper 6851, National Bureau of Economic Research, Cambridge, MACrossref, Google Scholar
• Studdert D. M., Mello M. M., Gawande M. M., Gandhi T. K., Kachalia A., Yoon C., Louise A. P., Troyen A. B. Claims, errors, and compensation payments in medical malpractice litigation. New England J. Medicine (2006) 354:2024–2033Crossref, Google Scholar
• Wachter R. M., Shojania K. G., Saint S., Markowitz A. J., Smith M. Learning from our mistakes: Quality grand rounds, a new case-based series on medical errors and patient safety. Ann. Internal Medicine (2002) 136(11):850–852Crossref, Google Scholar
• Wald H. L., Kramer A. M. Nonpayment for harms resulting from medical care. J. Amer. Medical Assoc. (2007) 298(23):2782–2784Crossref, Google Scholar
• Wears R. L., Berg M. Computer technology and clinical work still waiting for Godot. J. Amer. Medical Assoc. (2005) 293(10):1261–1263Crossref, Google Scholar
• Wolfstadt J. I., Gurwitz J. H., Field T. S., Lee M., Kalkar S., Wu W., Rochon P. A. The effect of computerized physician order entry with clinical decision support on the rates of adverse drug events: A systematic review. J. General Internal Medicine (2008) 23(4):451–458Crossref, Google Scholar
• Zuboff S.In the Age of the Smart Machine: The Future of Work and Power (1989) (Basic Books, New York) . http://www.perseusbooksgroup.com/basic/home.jspGoogle Scholar