The Impact and Implications of On-Demand Services on Market Structure

References

• Ang S, Cummings LL (1997) Strategic response to institutional influences on information systems outsourcing. Organ. Sci. 8(3):235–256.Link, Google Scholar
• Ang S, Straub D (1998) Production and transaction economies and IS outsourcing: A study of the U.S. banking industry. MIS Quart. 22(4):535–552.Crossref, Google Scholar
• Apte U, Mason R (1995) Global disaggregation of information-intensive services. Management Sci. 41(7):1250–1262.Link, Google Scholar
• Cheng HK, Koehler GJ (2003) Optimal pricing policies of web-enabled application services. Decision Support Systems 35(3):259–272.Crossref, Google Scholar
• DiMaggio P, Powell W (1983) The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields. Amer. Sociol. Rev. 48(2):147–160.Crossref, Google Scholar
• Gopal A, Sivaramakrishnan K, Krishnan MS, Mukhopadhyay T (2003) Contracts in offshore software development: An empirical analysis. Management Sci. 49(12):1671–1683.Link, Google Scholar
• Grover V, Ramanlal P (1999) Six myths of information and markets: Information technology networks, electronic commerce, and the battle for consumer surplus. MIS Quart. 23(4):465–495.Crossref, Google Scholar
• Grover V, Cheon M, Teng J (1996) The effects of service quality and partnership on the outsourcing of information systems functions. J. Management Inform. Systems 12(4):89–116.Crossref, Google Scholar
• Gurbaxani V, Whang S (1991) The impact of information systems on organizations and markets. Comm. ACM 34(1):59–73.Crossref, Google Scholar
• Hagel J (2002) Out of the Box (Harvard Business School Press, Boston).Google Scholar
• Heaney B, Anand S, Viswanathan N (2010) Cloud logistics: Solution for enabling multi-enterprise, cross-channel logistics networks. Aberdeen Report. http://research.aberdeen.com/index.php/supply-chain-management/92-supply-chain-management-insights/1324-cloud-logistics-solution-for-enabling-multi-enterprise-cross-channel-logistics-networks.Google Scholar
• Knox G, Eliashberg J (2009) The consumer's rent vs. buy decision in the rentailer. Internat. J. Res. Marketing 26(2):125–135.Crossref, Google Scholar
• Krishnan MS, Meyer MM, Ramaswamy V, Damien P (1999) Customer satisfaction for financial services: The role of products, services and information technology. Management Sci. 45(9):1194–1226.Link, Google Scholar
• Lambrecht A, Skiera B (2006) Paying too much and being happy about it: Existence, causes and consequences of tariff-choice biases. J. Marketing Res. 43(2):212–223.Crossref, Google Scholar
• Laudon KC, Laudon JP (2010) Management Information Systems, 11th ed. (Pearson Education, Upper Saddle River, NJ).Google Scholar
• Loh L, Venkatraman N (1992) Diffusion of information technology outsourcing: Influence sources and the Kodak effect. Inform. Systems Res. 3(4):334–358.Link, Google Scholar
• Malone T, Yates J, Benjamin R (1987) Electronic markets and electronic hierarchies. Comm. ACM 30(6):484–497.Crossref, Google Scholar
• Porter M (1985) Competitive Advantage (The Free Press, New York).Google Scholar
• Richmond W, Seidmann A (1993) Software development outsourcing: Contract structure and business value. J. Management Inform. Systems 10(1):57–72.Crossref, Google Scholar
• Sharma SK, Gupat JND (2002) Application service providers: Issues and challenges. Logist. Inform. Management 15(3):160–169.Crossref, Google Scholar
• Shy O, Stenbacka R (2003) Strategic outsourcing. J. Econom. Behav. Organ. 50(2):203–224.Crossref, Google Scholar
• Singh C, Shelor R, Jiang J, Klein G (2004) Rental software valuation in IT investment decisions. Decision Support Systems 38(1):115–130.Crossref, Google Scholar
• Smith AD, Rupp TW (2003) ASPs: An application of the transaction cost model. Inform. Management Comput. Security 11(1):11–18.Crossref, Google Scholar
• Sundararajan A (2004) Nonlinear pricing of information goods. Management Sci. 50(12):1660–1673.Link, Google Scholar
• Susarla A, Barua A, Whinston A (2003) Understanding the service component of application service provision: An empirical analysis of satisfaction with ASP services. MIS Quart. 27(1):91–123.Crossref, Google Scholar
• Tirole J (2003) The Theory of Industrial Organization (The MIT Press, Cambridge, MA).Google Scholar
• Varian H (2000) Buying, sharing and renting information goods. J. Indust. Econom. 48(4):473–488.Crossref, Google Scholar
• Waugh R (2005) OnDemand Supply Management: Filling the Gaps in Your Supply Management Infrastructure (Aberdeen Group, Boston).Google Scholar
• Whang S (1992) Contracting for software development. Management Sci. 38(3):307–324.Link, Google Scholar
• Wholey D, Padman R, Hamer R, Schwartz S (2001) Determinants of information technology outsourcing among health maintenance organizations. Health Care Management Sci. 4(3):229–239.Crossref, Google Scholar
• Wu S, Banker R (2010) Best pricing strategy for information services. J. Assoc. Inform. Systems 11(6):339–366.Google Scholar
• Xin M, Levina N (2008) Software-as-a-service model: Elaborating client-side adoption factors. 29th Internat. Conf. Inform. Systems (ICIS), Paris, France.Crossref, Google Scholar