When Subordinates Become IT Contractors: Persistent Managerial Expectations in IT Outsourcing

References

• Anderson Craig A. Implicit personality theories and empirical data: Biased assimilation belief perseverance and change, and covariation detection sensitivity. Soc. Cognition (1995) 13(1):25–48Crossref, Google Scholar
• Anderson Craig A., Kellam Kathryn L. Belief perseverance, biased assimilation, and covariation detection: The effects of hypothetical social theories and new data. Personality and Soc. Psych. Bull. (1992) 18(5):555–565Crossref, Google Scholar
• Anderson Craig A., Lindsay James J. The development, perseverance, and change of naïve theories. Soc. Cognition (1998) 16(1):8–30Crossref, Google Scholar
• Anderson Craig A., Lepper Mark R., Ross Lee. Perseverance of social theories: The role of explanation in the persistence of discredited information. J. Personality and Soc. Psych. (1980) 39(6):1037–1049Crossref, Google Scholar
• Ang Soon, Beath Cynthia M. Hierarchical elements in software contracts. J. Organ. Comput. (1993) 3(3):329–362Crossref, Google Scholar
• Ang Soon, Endeshaw Assafa. “Legal case analysis in IS research: Failures in Employing and outsourcing for IT professionals,”. in Information Systems and Qualitative Research (1997) 497–523London, U.K.: Chapman & HallCrossref, Google Scholar
• Ang Soon, Cummings Larry L. Strategic responses to institutional influence on information systems outsourcing. Organ. Sci. (1997) 8(3):235–256Link, Google Scholar
• Ang Soon, Koh Christine. Psychological contracting in IT contracts. Effective Management of IT Disputes (2000) (Butterworths, Singapore) 39–50Google Scholar
• Ang Soon, Slaughter Sandra. Work outcomes and job design for contract versus permanent information systems professionals on software development teams. MIS Quart. (2001) 25(3):321–350Crossref, Google Scholar
• Ang Soon, Slaughter Sandra, Hirschheim R., Dibbern J. A taxonomy of employment insourcing and outsourcing strategies in information systems. Information Systems Outsourcing in the New Economy: Enduring Themes, Emerging Patterns and New Directions (2002) (Springer-Verlag, The Netherlands) . ForthcomingCrossref, Google Scholar
• Ang Soon, Straub Detmar W. Production and transaction economics in information systems outsourcing: A study of the U.S. banking industry. MIS Quart. (1998) 22(4):535–552Crossref, Google Scholar
• Ang Soon, Toh See-Kiat, Leslie Wilcocks, Mary Lacity. Failure in software outsourcing: A case analysis. Strategic Sourcing of Information Systems (1998) (John Wiley, New York) 351–368Google Scholar
• Bargh John A., Pratto Felicia. Individual construct accessibility and perceptual selection. J. Experiment. Soc. Psych. (1986) 22(4):293–311Crossref, Google Scholar
• Blau Peter M.Exchange and Power in Social Life (1964) (Wiley, New York) Google Scholar
• Campbell Donald T., Fiske Donald W. Convergent and discriminant validation by the multitrait-multimethod matrix. Psych. Bull. (1959) 56(2):81–105Crossref, Google Scholar
• Carlsmith J. Merrill, Aronson Elliot. Some hedonic consequences of the confirmation and disconfirmation of expectancies. J. Abnormal and Soc. Psych. (1963) 66(2):677–688Google Scholar
• Chaiken Shelly, Yates Suzanne. Affective-cognitive consistency and thought-induced attitude polarization. J. Personality and Soc. Psych. (1985) 49(6):1470–1481Crossref, Google Scholar
• Colaizzi Paul F., Ronald S. Valle, King Mark. Psychological research as the phenomenologist views it. Existential Phenomenological Alternatives for Psychology (1978) (Oxford University Press, New York) 48–71Google Scholar
• Cook T. D., Campbell D. T.Quasi-Experimentation: Design and Analysis Issues for Field Settings (1979) (Houghton Mifflin, Boston, MA) Google Scholar
• Creswell John W.Research Design: Qualitative and Quantitative Approaches (1994) (Sage, Thousand Oaks, CA) Google Scholar
• DeNisi Angelo S., Cafferty Thomas P., Meglino Bruce M. A cognitive view of the performance appraisal process: A model and research propositions. Organ. Behavior and Human Decision Processes (1984) 33(3):360–396Crossref, Google Scholar
• Deutsch M. Trust and suspicion. Conflict Resolution (1958) 2(4):265–279Crossref, Google Scholar
• DiRomualdo Anthony, Gurbaxani Vijay. Strategic intent for IT outsourcing. Sloan Management Rev. (1998) 39(4):67–80Google Scholar
• Eisenhardt Kathleen M. Control: Organizational and economic approaches. Management Sci. (1985) 31(2):134–150Link, Google Scholar
• Eisenhardt Kathleen M. Building theory from case study research. Acad. Management Rev. (1989a) 14(4):532–550Crossref, Google Scholar
• Eisenhardt Kathleen M. Agency theory: An assessment and review. Acad. Management Rev. (1989b) 14(1):57–74Crossref, Google Scholar
• Falk R. F., Miller N. B.A Primer for Soft Modeling (1992) (University of Akron Press, Akron, OH) Google Scholar
• Fiske Susan T., Taylor Shelley E.Social Cognition (1991) (McGraw-Hill, New York) Crossref, Google Scholar
• Ganesan Shankar. Determinants of long-term orientation in buyer-seller relationships. J. Marketing (1994) 58(2):1–19Crossref, Google Scholar
• Gefen David, Straub Detmar. Gender difference in the perception and use of e-mail: An extension to the technology acceptance model. MIS Quart. (1997) 21(4):389–400Crossref, Google Scholar
• Gefen David, Boudreau Marie. Structural equation modeling and regression: Guidelines for research practice. Comm. AIS (2000) 7(August):1–78Google Scholar
• Giffin Kim. The contribution of studies of source credibility to a theory of interpersonal trust in the communication process. Psych. Bull. (1967) 68(2):104–120Crossref, Google Scholar
• Gollwitzer Peter M., Kinney Ronald F. Effects of deliberate and implemental mind-sets on illusion of control. J. Personality and Soc. Psych. (1989) 56(4):531–542Crossref, Google Scholar
• Granovetter Mark S. The strength of weak ties. Amer. J. Sociology (1973) 78(6):1360–1380Crossref, Google Scholar
• Harris Stanley G. Organizational culture and individual sensemaking: A schema-based perspective. Organ. Sci. (1994) 5(3):309–321Link, Google Scholar
• Henderson John C., Lee Soonchul. Managing I/S design teams: A control theories perspective. Management Sci. (1992) 38(6):757–777Link, Google Scholar
• Hogan Eileen A. Effects of prior expectations on performance ratings: A longitudinal study. Acad. Management J. (1987) 30(2):354–368Crossref, Google Scholar
• Magid Igbaria, Guimaraes Tor, Davis Gordon B. Testing the determinants of microcomputer usage via a structural equation model. J. Management Inform. Systems (1995) 11(4):87–114Crossref, Google Scholar
• Magid Igbaria, Parasuraman Saroj, Baroudi Jack J. A motivational model of microcomputer usage. J. Management Inform. Systems (1996) 13(1):127–143Crossref, Google Scholar
• Magid Igbaria, Zinatelli Nancy, Paul Cragg, Cavaye Angele L. M. Personal computing acceptance factors in small firms: A structural equation model. MIS Quart. (1997) 21(3):279–305Crossref, Google Scholar
• Michael Koller, Wicklund Robert A. Press and task difficulty as determinants of preoccupation with person descriptors. J. Experiment. Soc. Psych. (1988) 24(3):256–274Crossref, Google Scholar
• David Krackhardt, Hanson Jeffrey R. Informal networks: The company behind the chart. Harvard Bus. Rev. (1993) 71(4):104–111Google Scholar
• Krueger Richard A.Focus Groups: A Practical Guide for Applied Research (1994) (Sage, Thousand Oaks CA) Google Scholar
• Kruglanski Arie W.Lay Epistemics and Human Knowledge (1989) (Pelnum, New York) Crossref, Google Scholar
• Lacity M., Willcocks Leslie P. Interpreting information technology sourcing decisions from a transaction cost perspective: Findings and critique. Accounting, Management, & Inform. Tech. (1995) 5(3&4):203–244Crossref, Google Scholar
• Lacity M., Willcocks Leslie P. An empirical investigation of information technology sourcing practices: Lessons from experience. MIS Quart. (1998) 22(September):363–408Crossref, Google Scholar
• Lacity M., Willcocks Leslie P. Survey of IT outsourcing experiences in U.S. and U.K. organizations. J. Global Inform. Management (2000) 8(2):5–23Crossref, Google Scholar
• Landis J. R., Koch G. G. The measurement of observer agreement for categorical data. Biometrics (1977) 22:79–94Google Scholar
• Lewicki Pawel, Hill Thomas, Sasaki Irene. Self-perpetuating development of encoding biases. J. Experiment. Psych. General (1989) 118(4):323–337Crossref, Google Scholar
• Lord Charles G., Ross Lee, Lepper Mark R. Biased assimilation and attitude polarization: The effects of prior theories on subsequently considered evidence. J. Personality and Soc. Psych. (1979) 37(11):2098–2109Crossref, Google Scholar
• Louis Meryl R., Sutton Robert I. Switching cognitive gears: From habits of mind to active thinking. Human Relations (1991) 44(1):55–76Crossref, Google Scholar
• Measuring tie strengthSoc. Forces (1984) 63(2):482–501Marsden, Peter V. Karen E. CampbellCrossref, Google Scholar
• Masten Scott E., Williamson O. E., Winters Sidney G. The legal basis of a firm. The Nature of the Firm: Origins, Evolution, and Development. (1991) (Oxford University Press, New York) 196–212Google Scholar
• Mayer John D., Bower Gordon H. Learning and memory for personality prototypes. J. Personality and Soc. Psych. (1986) 51(3):473–492Crossref, Google Scholar
• Millar Murray G., Tesser Abraham. Thought-induced attitude change: The effects of schema structure and commitment. J. Personality and Soc. Psych. (1986) 51(2):259–269Crossref, Google Scholar
• Morgan Robert M., Hunt Shelby D. The commitment-trust theory of relationship marketing. J. Marketing (1994) 58(3):20–38Crossref, Google Scholar
• Moscovici S., Zavalloni M. The group as a polarizer of attitudes. J. Personality and Soc. Psych. (1969) 12:125–135Crossref, Google Scholar
• Myers D. G., Lamm H. The group polarization phenomenon. Psych. Bull. (1976) 83:63–66Crossref, Google Scholar
• Nunnally Jum C.Psychometric Theory (1967) (McGraw-Hill, New York) Google Scholar
• Peterson Mark F., Smith Peter B., Akande Adebowak, Ayestaran Sabino, Bochner Stephen, Callan Victor, Guk Cho Nam, Jesuino Jorge C., D'Amorim Maria, Francois Pierre-Henri, Hofmann Karsten, Koopman Paul L., Leung Kwok, Lim Tock Keng, Martazavi Shahrenaz, Munene John, Radford Mark, Ropo Arja, Savage Grant, Setiadi Bernadette, Sinha T. N., Sorenson Ritch, Viedge Conrad. Role conflict, ambiguity, and overload: A 21-nation study. Acad. Management J. (1995) 38(2):429–452Crossref, Google Scholar
• Robinson Sandra L., Kraatz Matthew S., Rousseau Denise M. Changing obligations and the psychological contract: A longitudinal study. Acad. Management J. (1994) 37(1):137–152Crossref, Google Scholar
• Ross Lee, Lepper Mark R., Hubbard Michael. Perseverance in self-perception and social perception: Biased attribution processes in the debriefing paradigm. J. Personality and Soc. Psych. (1975) 32(5):880–892Crossref, Google Scholar
• Rousseau Denise M., Parks Judi M., Cummings L. L., Staw Barry M. The contracts of individuals and organizations. Research in Organizational Behavior (1993) 15(JAI Press, Greenwich, CT) 1–43Google Scholar
• Rousseau Denise M., Sitkin Sim B., Burt Ronald S., Camerer Colin. Not so different after all: A cross-discipline view of trust. Acad. Management Rev. (1998) 23(3):393–404Crossref, Google Scholar
• Simon Herbert A. A formal theory of the employment relationship. Econometrica (1951) 19(3):293–305Crossref, Google Scholar
• Slaughter Sandra, Ang Soon. Employment outsourcing in information systems. Comm. ACM (1996) 39(7):47–54Crossref, Google Scholar
• Slusher Morgan P., Anderson Craig A. When reality monitoring fails: The role of imagination in stereotype maintenance. J. Personality and Soc. Psych. (1987) 52(4):653–662Crossref, Google Scholar
• Snyder Mark, Haugen Julie A. Why does behavioral confirmation occur? A function perspective on the role of the perceiver. J. Experiment. Soc. Psych. (1994) 30(3):218–246Crossref, Google Scholar
• Snyder Mark, Tanke Elizabeth D., Berscheid Ellen. Social perception and interpersonal behavior: On the self-fulfilling nature of social stereotypes. J. Personality and Soc. Psych. (1977) 35(9):656–666Crossref, Google Scholar
• Spradley James P.The Ethnographic Interview (1979) (Holt, Rhinehart, and Winston, New York) Google Scholar
• Staples D. Sandy, Hulland John S., Higgins Christopher A. A self-efficacy theory explanation for the management of remote workers in virtual organizations. J. Comput. Mediated Comm. (1998) 3(4). 〈 www.ascusc.org/jcmc/vol3/issue4/staples.html〉Google Scholar
• Staw Barry M., Sandelands Lance E., Dutton Jane E. Threat-rigidity effects in organizational behavior: A multilevel analysis. Admin. Sci. Quart. (1981) 26(4):501–524Crossref, Google Scholar
• Strickland Lloyd H. Surveillance and trust. J. Personality. (1958) 26(June):200–215Crossref, Google Scholar
• Tashakkori Abbas, Teddlie Charles. Mixed Methodology: Combining Qualitative and Quantitative Approaches (1998) (Sage, Thousand Oaks, CA) Google Scholar
• Thibaut John, Ross Michael. Commitment and experience as determinants of assimilation and contrast. J. Personality and Soc. Psych. (1969) 13(4):322–329Crossref, Google Scholar
• Willcocks Leslie P., Lacity Mary C.Strategic Sourcing of Information Systems: Perspectives and Practices (1998) (John Wiley & Sons, U.K) Google Scholar