Feeling Blue? Go Online: An Empirical Study of Social Support Among Patients

Published Online:https://doi.org/10.1287/isre.2014.0538

References

  • Abbott S, Freeth D (2008) Social capital and health: Starting to make sense of the role of generalized trust and reciprocity. J. Health Psych. 13(7):874–883.CrossrefGoogle Scholar
  • Agarwal R, Gao G, DesRoches C, Jha AK (2010) The digital transformation of healthcare: Current status and the road ahead. Inform. Systems Res. 21(4):796–809.LinkGoogle Scholar
  • Anderson DR, Burnham KP, White GC (1998) Comparison of AIC and CAIC for model selection and statistical inference from capture-recapture studies. J. Appl. Statist. 25(2):263–282.CrossrefGoogle Scholar
  • Antonucci TC, Jackson JS (1990) The role of reciprocity in social support. Sarason BR, Sarason IG, Pierce GR, eds. Social Support: An Interactional View (Wiley, New York), 173–198.Google Scholar
  • Bambina AD (2007) Online Social Support: The Interplay of Social Networks and Computer-Mediated Communication (Cambria Press, Amherst, NY).Google Scholar
  • Bandura A (2004) Health promotion by social cognitive means. Health Ed. Behav. 31(2):143–164.CrossrefGoogle Scholar
  • Benkler Y (2002) Coase’s penguin, or, linux and the nature of the firm. Yale Law J. 112(3):369–446.CrossrefGoogle Scholar
  • Berkman LA, Breslow L (1984) Health and ways of living: The Alameda county studies. J. Ambulatory Care Management 7(1):80.CrossrefGoogle Scholar
  • Berkman LF, Glass T, Brissette I, Seeman TE (2000) From social integration to health: Durkheim in the new millennium. Soc. Sci. Medicine 51(6):843–857.CrossrefGoogle Scholar
  • Chamberlain G (1980) Analysis of covariance with qualitative data. Rev. Econom. Stud. 47(1):225–238.CrossrefGoogle Scholar
  • Chernomas WM, Clarke DE (2010) Social support and women living with serious mental illness. Project 23 of the Prairie Women’s Health Centre of Excellence, Winnipeg, Manitoba, Canada.Google Scholar
  • Christensen H, Griffiths K (2000) The Internet and mental health literacy. Aust N Z J Psychiatry 34(6):975–979.CrossrefGoogle Scholar
  • Clark CM (2006) Relations between social support and physical health. Working paper, Rochester Institute of Technology, Rochester, NY.Google Scholar
  • Cobb S (1976) Social support as a moderator of life stress. Psychosomatic Medicine 38(5):300–314.CrossrefGoogle Scholar
  • Cohen S, Wills TA (1985) Social support, stress and the buffering hypothesis. Psych. Bull. 98(2):310–357.CrossrefGoogle Scholar
  • Coulson NS (2005) Receiving social support online: An analysis of a computer-mediated support group for individuals living with irritable bowel syndrome. CyberPsychology Behav. 8(6):580–584.CrossrefGoogle Scholar
  • Eriksson E, Lauri S (2000) Informational and emotional support for cancer patients’ relatives. Eur. J. Cancer Care 9(1):8–15.CrossrefGoogle Scholar
  • Fichman RG, Kohli R, Krishnan R, Kane GC (2011) The role of information systems in healthcare: Current research and future trends. Inform. Systems Res. 22(3):419–428.LinkGoogle Scholar
  • Fox S (2011) Health topics: 80% of Internet users look for health information online. Pew Internet & American Life Project, Washington, DC.Google Scholar
  • Fox S, Jones S (2009) The social life of health information: Americans’ pursuit of health takes place within a widening network of both online and offline sources. Pew Internet & American Life Project, Washington, DC.Google Scholar
  • Greco P, Pendley JS, McDonell K, Reeves G (2001) A peer group intervention for adolescents with type 1 diabetes and their best friends. J. Pediatric Psych. 26(8):485–490.CrossrefGoogle Scholar
  • Griffiths F, Cave J, Boardman F, Ren J, Pawlikowska T, Ball R, Clarke A, Cohen A (2012) Social networks—The future for health care delivery. Soc. Sci. Medicine 75(12):2233–2241.CrossrefGoogle Scholar
  • Hamilton JD (1989) A new approach to the economic-analysis of nonstationary time-series and the business-cycle. Econometrica 57(2):357–384.CrossrefGoogle Scholar
  • Hauser JR, Urban GL, Liberali G, Braun M (2009) Website morphing. Marketing Sci. 28(2):202–223.LinkGoogle Scholar
  • Heckman J, Singer B (1984) A method for minimizing the impact of distributional assumptions in econometric models for duration data. Econometrica 52(2):271–320.CrossrefGoogle Scholar
  • Hunt SM, McKenna SP, McEwen J, Williams J, Papp E (1981) The Nottingham health profile—Subjective health-status and medical consultations. Soc. Sci. Medicine Part A-Medical Sociol. 15(3): 221–229.CrossrefGoogle Scholar
  • Jacobson DE (1986) Types and timing of social support. J. Health Soc. Behav. 27(3):250–264.CrossrefGoogle Scholar
  • Jou YH, Fukada H (2002) Stress, health, and reciprocity and sufficiency of social support: The case of university students in Japan. J. Soc. Psych. 142(3):353–370.CrossrefGoogle Scholar
  • Jung J (1990) The role of reciprocity in social support. Basic Appl. Soc. Psych. 11(3):243–253.CrossrefGoogle Scholar
  • Kaelbling LP, Littman ML, Cassandra AR (1998) Planning and acting in partially observable stochastic domains. Artificial Intelligence 101(1–2):99–134.CrossrefGoogle Scholar
  • Kassirer JP (2000) Patients, physicians, and the Internet. Health Affairs 19(6):115–123.CrossrefGoogle Scholar
  • King G, Wiloughby C, Specht JA, Brown E (2006) Social support processes and the adaptation of individuals with chronic disabilities. Qualitative Health Res. 16(7):902–925.CrossrefGoogle Scholar
  • Krumholz HM, Butler J, Miller J, Vaccarino V, Williams CS, Mendes de Leon CF, Seeman TE, Kasl SV, Berkman LF (1998) Prognostic importance of emotional support for elderly patients hospitalized with heart failure. Circulation 97(10):958–964.CrossrefGoogle Scholar
  • Lamberg L (2003) Online empathy for mood disorders-patients turn to Internet support groups. Amer. Medical Association 289(233): 3073–3077.Google Scholar
  • Langford CP, Bowsher J, Maloney JP, Lillis PP (1997) Social support: A conceptual analysis. J. Adv. Nurs. 25(1):95–100.CrossrefGoogle Scholar
  • Leung L (2011) Loneliness, social support, and preference for online social interaction: The mediating effects of identity experimentation online among children and adolescents. Chinese J. Comm. 4(4):381–399.CrossrefGoogle Scholar
  • McCorkle BH, Rogers ES, Dunn EC, Lyass A, Wan YM (2008) Increasing social support for individuals with serious mental illness: Evaluating the compeer model of intentional friendship. Community Mental Health J. 44(5):359–366.CrossrefGoogle Scholar
  • McMullan M (2006) Patients using the Internet to obtain health information: How this affects the patient-health professional relationship. Patient Ed. Counseling 63(1–2):24–28.CrossrefGoogle Scholar
  • McPherson M, Smith-Lovin L, Cook JM (2001) Birds of a feather: Homophily in social networks? Annu. Rev. Sociol. 27:415–444.CrossrefGoogle Scholar
  • Merton RK (1976) Sociology Ambivalence and Other Essays (Free Press, New York).Google Scholar
  • Midlarsky E (1991) Helping as coping. Prosocial Behav.: Rev. Personality Soc. Psych. 12:238–264.Google Scholar
  • Morrison DG, Schmittlein DC (1988) Generalizing the NBD model for customer purchases: What are the implications and is it worth the effort? J. Bus. Econom. Statist. 6(2):145–159.CrossrefGoogle Scholar
  • Mundlak Y (1978) On the pooling of time series and cross section data. Econometrica 46(1):69–85.CrossrefGoogle Scholar
  • Netzer O, Lattin JM, Srinivasan V (2008) A hidden Markov model of customer relationship dynamics. Marketing Sci. 27(2):185–204.LinkGoogle Scholar
  • O’Grady LA, Witteman H, Wathen CN (2008) The experiential health information processing model: Supporting collaborative web-based patient education. BMC Medical Informatics Decision Making 8:58.CrossrefGoogle Scholar
  • Oluwole DA, Hammed AT, Awaebe J (2011) Patterns of stress, social support, and mental health among Nigerian women, http://advancingwomen.com/awl/awl_wordpress/patterns-of-stress-social-support-and-mental-health-among-nigerian-women/.Google Scholar
  • Pearlin LI (1985) Social structure and processes of social support. Cohen S, Syme SL, eds. Social Support and Health (Academic Press, New York), 43–60.Google Scholar
  • Post SG (2005) Altruism, happiness, and health: It’s good to be good. Internat. J. Behav. Medicine 12(2):66–77.CrossrefGoogle Scholar
  • Powell J, Clarke A (2006) Internet information-seeking in mental health: Population survey. British J. Psychiatry 189:273–277.CrossrefGoogle Scholar
  • Putnam RD (1993) Making Democracy Work: Civic Traditions in Modern Italy (Princeton University Press, Princeton, NJ).Google Scholar
  • Rabiner LR (1989) A tutorial on hidden Markov-models and selected applications in speech recognition. Proc. IEEE 77(2):257–286.CrossrefGoogle Scholar
  • Radley A, Billig M (1996) Accounts of health and illness: Dilemmas and representations. Sociol. Health Illness 18(2):220–240.CrossrefGoogle Scholar
  • Schwartz C, Meisenhelder JB, Ma Y, Reed G (2003) Altruistic social interest behaviors are associated with better mental health. Psychosomatic Medicine 65(5):778–785.CrossrefGoogle Scholar
  • Shumaker SA, Bronwell A (1984) Toward a theory of social support: Closing conceptual gaps. J. Soc. Issues 40(4):11–33.CrossrefGoogle Scholar
  • Singh PV, Tan Y, Youn N (2011) A hidden Markov model of developer learning dynamics in open source software projects. Inform. Systems Res. 22(4):790–807.LinkGoogle Scholar
  • Slevin ML, Nichols SE, Downer SM, Wilson P, Lister TA, Arnott S, Maher J, Souhami RL, Tobias JS, Goldstone AH, Cody M (1996) Emotional support for cancer patients: What do patients really want? British J. Cancer 74(8):1275–1279.CrossrefGoogle Scholar
  • Swan M (2009) Emerging patient-driven health care models: An examination of health social networks, consumer personalized medicine and quantified self-tracking. Internat. J. Environ. Res. Public Health 6(2):492–525.CrossrefGoogle Scholar
  • Tessler R, Mechanic D (1978) Psychological distress and perceived health status. J. Health Soc. Behav. 19(3):254–262.CrossrefGoogle Scholar
  • Wanless D (2002) Securing our future health: Taking a long-term view. HM Treasury, London.Google Scholar
  • Weinberg N, Schmale JD, Uken J, Wessel K (1995) Computer-mediated support groups. Soc. Work Groups 17(4):43–54.CrossrefGoogle Scholar
  • Weiss RS (1974) The provisions of social relationships. Rubin Z, ed. Doing Unto Others (Prentice-Hall, Englewood Cliffs, NJ), 17–26.Google Scholar
  • Wellman B, Wortley S (1990) Different strokes from different folks: Community ties and social support. Amer. J. Sociol. 96(3): 558–588.CrossrefGoogle Scholar
  • Wills TA (1985) Supportive functions of interpersonal relationships. Cohen S, Syme SL, eds. Social Support and Health (Academic Press, New York), 61–82.Google Scholar
  • Wooldrige JM (2001) Econometric Analysis of Cross Section and Panel Data (MIT Press, Cambridge, MA).Google Scholar
  • Wortman C, Conway T (1985) The role of social support in adaptation and recovery in physical illness. Wortman C, Conway T, eds. Social Support and Health (Academic Press, New York), 281–302.Google Scholar
  • Wright K (2000) Computer-mediated social support, older adults, and coping. J. Comm. 50(3):100–118.CrossrefGoogle Scholar
  • Ziebland S, Chapple A, Dumelow C, Evans J, Prinjha S, Rozmovits L (2004) How the Internet affects patients’ experience of cancer: A qualitative study. British Medical J. 328(7439):564–569.CrossrefGoogle Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.