Analyzing Software as a Service with Per-Transaction Charges

References

• August T, Niculescu MF, Shin H (2014) Cloud implication on software network structure and security risks. Inform. Systems Res. 25(3):489–510.Link, Google Scholar
• Babcock C (2013) Amazon cuts cloud prices again. InformationWeek (July 10). http://www.informationweek.com/cloud/infrastructure-as-a-service/amazon-cuts-cloud-prices-again/d/d-id/1110697?Google Scholar
• Balasubramanian S, Bhattacharya S, Krishnan V (2011) Pricing information goods: A strategic analysis of the selling and pay-per-use mechanisms. Working paper, University of North Carolina, INSEAD, and University of California, San Diego.Google Scholar
• Brill J, Chiu L, Wilcox J (2010) What is the best payment model for SaaS and why: Pay as you go or subscriptions? Accessed May 2015, http://www.quora.com/What-is-the-better-payment-model-for-SaaS-and-why-pay-as-you-go-or-subscriptions.Google Scholar
• Choudhary V (2007) Comparison of software quality under perpetual licensing and software as a service. J. Management Inform. Systems 24(2):141–165.Crossref, Google Scholar
• Choudhary V, Tomak K, Chaturvedi A (1998) Economics benefits of software renting. J. Organ. Comput. Electronic Commerce 8(4): 277–305.Crossref, Google Scholar
• Cowley S (2005) Salesforce.com makes platform move with AppExchange. InfoWorld (September 9). http://www.infoworld.com/article/2671745/application-development/salesforce-com-makes-platform-move-with-appexchange.html.Google Scholar
• Dewan S, Mendelson H (1990) User delay costs and internal pricing for a service facility. Management Sci. 36(12):5102–5117.Link, Google Scholar
• Dubey A, Wagle D (2007) Delivering software as a service. The McKinsey quarterly Web exclusive. Accessed May 2015, http://mckinsey.de/downloads/publikation/mck_on_bt/2007/mobt_12_Deliverying_Software_as_a_Service.pdf.Google Scholar
• Dunn D (2006) IBM touts missing link to utility computing and shared IT resources. Information Week (May 31). http://www.informationweek.com/ibm-touts-missing-link-to-utility-computing-and-shared-it-resources/d/d-id/1043777?Google Scholar
• Fan M, Kumar S, Whinston AB (2009) Short-term and long-term competition between providers of shrink-wrap software and software as a service. Eur. J. Oper. Res. 196(2):661–671.Crossref, Google Scholar
• Fishburn P, Odlyzko A (1999) Competitive pricing of information goods: Subscription pricing versus pay-per-use. Econom. Theory 13(2):447–470.Crossref, Google Scholar
• Fishburn P, Odlyzko A, Siders R (1997) Fixed fee versus unit pricing for information goods: Competition, equilibria, and price wars. First Monday 2(7):1–18.Crossref, Google Scholar
• Glanz JP (2012) Pollution and the Internet. New York Times (September 22). http://www.nytimes.com/2012/09/23/technology/data-centers-waste-vast-amounts-of-energy-belying-industry-image.html?_r=0.Google Scholar
• Guo P (2009) A survey of software as a service delivery paradigm. TKK Technical reports in computer science and engineering, Helsinki University of Technology, Helsinki, Finland. http://www.cse.hut.fi/en/publications/B/5/.Google Scholar
• Gurnani H, Karlapalem K (2001) Optimal pricing strategies for Internet-based software dissemination. J. Oper. Res. Soc. 51(1):64–70.Crossref, Google Scholar
• Huang KW, Sundararajan A (2011) Pricing digital goods: Discontinuous costs and shared infrastructure. Inform. Systems Res. 22(4):721–738.Link, Google Scholar
• InformationWeek (2012) Software as a service survey—2007. InformationWeek (January 13). http://www.informationweek.com/whitepaper/Software/Hosted-Software-Applications/software-as-a-service-survey-2007-wp1213891754874/75052.Google Scholar
• Katzan HJ (2010) On an ontological view of cloud computing. J. Service Sci. 3(1):1–6.Crossref, Google Scholar
• Koehler P, Anandasivam A, Ma D, Weinhardt C (2010) Customer heterogeneity and tariff biases in cloud computing. Proc. 31st Internat. Conf. Inform. Systems, St. Louis.Google Scholar
• Kuchinskas S (2006) Salesforce finally ships AppExchange. Ecommerce (January 17). http://www.internetnews.com/ec-news/article.php/3578066/Salesforce+Finally+Ships+Appexchange.htm.Google Scholar
• Ma D, Seidmann A (2008) The pricing strategy analysis for the software-as-a-service business model. Proc. 5th Internat. Conf. Econom. Grids, Clouds, Systems and Services, Palmas de Gran Canaria, Spain, 103–112.Crossref, Google Scholar
• Mahowald R, Sullivan C (2012) Worldwide SaaS and cloud software 2012–2016 forecast and 2011 vendor shares. IDC Online Rep. (August). Accessed November 2014, http://www.idc.com/getdoc.jsp?containerId=236184.Google Scholar
• Mehra A, Seidmann A, Mojumder P (2014) Product life-cycle management of packaged software. Production Oper. Management 23(3):366–378.Crossref, Google Scholar
• Mell P, Grance T (2009) The NIST definition of cloud computing. National Institute of Standards and Technology, Information Technology Laboratory. Accessed May 2015, http://csrc.nist.gov/groups/SNS/cloud-computing/index.html.Google Scholar
• Muller J, Kruger J, Enderlein S, Marco H, Zeier A (2009) Customizing enterprise software as a service applications: Back-end extension in a multi-tenancy environment. Filipe J, Cordeiro J, eds. Enterprise Information Systems, Vol. 24 (Springer-Verlag, Berlin Heidelberg), 66–77.Crossref, Google Scholar
• Norton S, Boulton C (2014) Why big companies delay using the cloud for some applications. Wall Street Journal (July 16). http://www.wsj.com/articles/why-big-companies-delay-using-the-cloud-for-some-applications-1405555098.Google Scholar
• Outsource2India (2011) Software as a service (SaaS). Accessed November 2014, http://www.outsource2india.com/software/articles/software-as-a-service.asp.Google Scholar
• Retana G, Forman C, Narasimhan S, Niculescu MF, Wu DJ (2012) Technical support and IT capacity demand: Evidence from the cloud. Proc. 33rd Internat. Conf. Inform. Systems, Orlando, FL.Google Scholar
• Schwartz E (2007) Salesforce.com launches SaaS platform. InfoWorld (April 23). http://www.infoworld.com/article/2663376/applications/salesforce-com-launches-saas-platform.html.Google Scholar
• Seidmann A, Zhang J (2010) Perpetual versus subscription licensing under quality uncertainty and network externality effects. J. Management Inform. Systems 27(1):39–68.Crossref, Google Scholar
• Singh C, Shelor R, Jiang J, Klein G (2004) Rental software valuation in IT investment decisions. Decision Support Systems 38(1): 115–130.Crossref, Google Scholar
• Sullivan C, Konary A, Webster M, Mahowald R (2012) The price is right? Microsoft reduces pricing on Office 365 and Azure cloud services. IDC Link (March 30). http://webcache.googleusercontent.com/search?q=cache:ky_Rf6DBYHwJ:download.microsoft.com/download/9/9/D/99D5C2DF-06AA-48D7-94E1-2D3C1DA4E709/MSFT_Reduces_O365-Windows_Azure_Pricing.pdf+&cd=1&hl=en&ct=clnk&gl=sg&client=safari.Google Scholar
• Sundararajan A (2004) Nonlinear pricing of information goods. Management Sci. 50(12):1660–1673.Link, Google Scholar
• Susarla A, Barua A, Whinston AB (2003) Understanding the service component of application service provision: An empirical analysis of satisfaction with ASP services. MIS Quart. 27(1): 91–123.Crossref, Google Scholar
• Susarla A, Barua A, Whinston AB (2009) A transaction cost perspective of software as a service business model. J. Management Inform. Systems 26(2):205–240.Crossref, Google Scholar
• Varian H (2000) Buying, selling, and renting information goods. J. Indust. Econom. 47(4):473–488.Crossref, Google Scholar
• Zimmerman J (1979) The costs and benefits of cost allocations. Accounting Rev. 54(3):504–521.Google Scholar
• Zwim E (2012) Is the cloud really cheaper? ComputerWorld (February 1). http://www.computerworld.com/article/2500880/cloud-computing/is-the-cloud-really-cheaper-.html.Google Scholar