Research Note—Patching the Cloud: The Impact of SaaS on Patching Strategy and the Timing of Software Release

References

• Albanesius C (2011) Netflix issuing 3 percent credit for Tuesday streaming outage. PC Magazine (March 24), http://www.pcmag.com/article2/0,2817,2382533,00.asp.Google Scholar
• Anderson R, Moore T (2006) The economics of information security. Science 314(5799):610–613.Crossref, Google Scholar
• Armbrust M, Fox A, Griffith R, Joseph AD, Katz R, Konwinski A, Zaharia M (2010) A view of cloud computing. Comm. ACM 53(4):50–58.Crossref, Google Scholar
• Arora A, Caulkins JP, Telang R (2006) Research note–Sell first, fix later: Impact of patching on software quality. Management Sci. 52(3):465–471.Link, Google Scholar
• August T, Tunca TI (2006) Network software security and user incentives. Management Sci. 52(11):1703–1720.Link, Google Scholar
• August T, Niculescu M, Shin H (2014) Cloud implications on software network structure and security risks. Inform. Systems Res. 25(3):489–510.Link, Google Scholar
• Banker RD, Slaughter SA (1997) A field study of scale economies in software maintenance. Management Sci. 43(12):1709–1725.Link, Google Scholar
• Bedigian L (2012) Netflix has a bone to pick with Amazon. Forbes (December 26). http://www.forbes.com/sites/benzingainsights/2012/12/26/netflix-has-a-bone-to-pick-with-amazon/.Google Scholar
• Bhargava HK, Choudhary V (2004) Economics of an information intermediary with aggregation benefits. Inform. Systems Res. 15(1):22–36.Link, Google Scholar
• Cavusoglu H, Cavusoglu H, Zhang J (2008) Security patch management: Share the burden or share the damage? Management Sci. 54(4):657–670.Link, Google Scholar
• Choudhary V (2007) Comparison of software quality under perpetual licensing and software as a service. J. Management Inform. Systems 24(2):141–165.Crossref, Google Scholar
• Clay K (2012) Amazon AWS takes down Netflix on Christmas Eve. Forbes (December 24). http://www.forbes.com/sites/kellyclay/2012/12/24/amazon-aws-takes-down-netflix-on-christmas-eve/.Google Scholar
• Jiang Z, Sarkar S, Jacob VS (2012) Postrelease testing and software release policy for enterprise-level systems. Inform. Systems Res. 23(3, part 1):635–657.Link, Google Scholar
• Kannan K, Telang R (2005) Market for software vulnerabilities? Think again. Management Sci. 51(5):726–740.Link, Google Scholar
• Kim BC, Chen PY, Mukhopadhyay T (2011) The effect of liability and patch release on software security: The monopoly case. Production Oper. Management 20(4):603–617.Crossref, Google Scholar
• Lahiri A (2012) Revisiting the incentive to tolerate illegal distribution of software products. Decision Support Systems 53(2):357–367.Crossref, Google Scholar
• Ma D, Seidmann A (2008) The pricing strategy analysis for the “software-as-a-service” business model. Altmann J, Neumann D, Fahringer T, eds. Grid Economics and Business Models (Springer, Berlin), 103–112.Crossref, Google Scholar
• Mehra A, Seidmann A, Mojumder P (2014) Product life-cycle management of packaged software. Production Oper. Management 23(3):366–378.Crossref, Google Scholar
• Violino B (2009) Why Cowen and Co. moved into the cloud. Information Management (June 15), http://www.information-management.com/news/news/cowen_cloud_computing_sales_growth-10015599-1.html.Google Scholar