When Online Reviews Meet Sales Volume Information: Is More or Accurate Information Always Better?
Published Online:2 Oct 2017https://doi.org/10.1287/isre.2017.0715
References
- (2008) Oligopolistic price competition and adverse price effect in online retailing markets. Decision Support System 45(4):858–869.Crossref, Google Scholar
- (2012) Online price dispersion: A game-theoretic perspective and empirical evidence. Inform. Systems Res. 23(2):575–592.Link, Google Scholar
- (1991) A note on restaurant pricing and other examples of social influences on price. J. Political Econom. 99(5):1109–1116.Crossref, Google Scholar
- (2006) Dynamic pricing of new experience goods. J. Political Econom. 114(4):713–743.Crossref, Google Scholar
- (1992) Theory of fads, fashion, custom, and cultural change as informational cascades. J. Political Econom. 100(5):992–1026.Crossref, Google Scholar
- (1998) Learning from the behavior of others: Conformity, fads, and informational cascades. J. Econom. Perspect. 12(3):151–221.Crossref, Google Scholar
- (2009) Observational learning: Evidence from a randomized natural field experiment. Amer. Econom. Rev. 99(3):864–882.Crossref, Google Scholar
- (1996) Why market shares matter: An information-based theory. RAND J. Econom. 27(2):221–239.Crossref, Google Scholar
- (2004) The impact of online recommendations and customer feedback on sales. Agarwal R, Kirsch L, DeGross JI, eds. Proc. 24th Internat. Conf. Inform. Systems, Washington, DC, 711–724.Google Scholar
- (2008) Herd behavior in purchasing books online. Comput. Human Behav. 24(5):1977–1992.Crossref, Google Scholar
- (2005) Third-party product review and firm marketing strategy. Marketing Sci. 24(2):218–240.Link, Google Scholar
- (2008) Online consumer review: Word-of-mouth as a new element of marketing communication mix. Management Sci. 54(3):477–490.Link, Google Scholar
- (2011) Online social interactions: A natural experiment on word of mouth versus observational learning. J. Marketing Res. 48(2):238–254.Crossref, Google Scholar
- (2006) The effect of word of mouth on sales: Online book reviews. J. Marketing Res. 43(3):345–354.Crossref, Google Scholar
- (2010) The effects of online user reviews on movie box office performance: Accounting for sequential rollout and aggregation across local markets. Marketing Sci. 29(5):944–957.Link, Google Scholar
- (1970) Optimal Statistical Decisions (McGraw Hill, New York).Google Scholar
- (2003) The digitization of word of mouth: Promise and challenges of online feedback mechanisms. Management Sci. 49(10):1407–1424.Link, Google Scholar
- (2007) Exploring the value of online product reviews in forecasting sales: The case of motion pictures. J. Interactive Marketing 21(4):23–45.Crossref, Google Scholar
- (2008) The dynamics of online word-of-mouth and product sales: An empirical investigation of the movie industry. J. Retailing 84(2):233–242.Crossref, Google Scholar
- (2009) Search, obfuscation, and price elasticities on the Internet. Econometrica 77(2):427–452.Crossref, Google Scholar
- (2013) Competing with piracy: A multichannel sequential search approach. J. Management Inform. Systems. 30(2):159–184.Crossref, Google Scholar
- (2007) The impact of Internet referral services on a supply chain. Inform. Systems Res. 18(3):300–319.Link, Google Scholar
- (1996) Hits and misses: Herd behavior and online product popularity. Marketing Lett. 7(4):297–305.Crossref, Google Scholar
- (1929) Stability in competition. Econom. J. 39(153):41–57.Google Scholar
- (2007) Optimal pricing for information goods with piracy and saturation effect. Eur. J. Oper. Res. 176(1):482–497.Crossref, Google Scholar
- (2010) Pricing, frills, and customer ratings. Marketing Sci. 29(5):925–943.Link, Google Scholar
- (2014) Online product reviews implications for retailers and competing manufacturers. Inform. Systems Res. 25(1):93–110.Link, Google Scholar
- (2011) The long tail or the short tail: The category-specific impact of eWOM on sales distribution. Decision Support Systems 51(3):466–479.Crossref, Google Scholar
- (2010) Price effects in online product reviews: An analytical model and empirical analysis. MIS Quart. 34(4):809–832.Crossref, Google Scholar
- (2011) Product reviews and competition in markets for repeat purchase products. J. Management Inform. Systems 27(4):9–41.Crossref, Google Scholar
- (2011) The economic role of rating behavior in third-party application market. Proc. 32nd Internat. Conf. Inform. Systems, Shanghai, China, 1–15.Google Scholar
- (2006) Word of mouth for movie: It’s dynamics and impact on box office revenue. J. Marketing 70(3):74–89.Crossref, Google Scholar
- (2011) Optimal software pricing in the presence of piracy and word-of-mouth effect. Decision Support Systems 51(1):99–107.Crossref, Google Scholar
- (2012) Negative price premium effect in online market—The impact of competition and buyer informativeness on the pricing strategies of sellers with different reputation levels. Decision Support Systems 54(1):681–690.Crossref, Google Scholar
- (2013) Promotional marketing or word-of-mouth? Evidence from online restaurant reviews. Inform. Systems Res. 24(3):596–612.Link, Google Scholar
- (1999) Industrial pricing: Theory and managerial practice. Marketing Sci. 18(3):435–454.Link, Google Scholar
- (2006) Experimental study of inequality and unpredictability in an artificial cultural market. Science 311(5762):854–860.Crossref, Google Scholar
- (1983) Optimal pricing of experience goods. Bell J. Econom. 14(2):497–507.Crossref, Google Scholar
- (2008) When normal sellers face non-normal buyers: Evidence from herding on eBay. Management Sci. 54(9):1624–1637.Link, Google Scholar
- (2012) How does variance of product ratings matter? Management Sci. 58(4):696–707.Link, Google Scholar
- (2010) Ordered search and equilibrium obfuscation. Internat. J. Industrial Organ. 28(5):496–506.Crossref, Google Scholar
- (2012) Effects of the presence of organic listing in search advertising. Inform. Systems Res. 23(4):1284–1302.Link, Google Scholar
- (2009) The impact of online user reviews on hotel room sales. Internat. J. Hospitality Management 28(1):180–182.Crossref, Google Scholar
- (2010) The sound of silence: Observational learning in the U.S. kidney market. Marketing Sci. 29(2):315–335.Link, Google Scholar
- (2012) Normal herding in microloan markets. Management Sci. 58(5):892–912.Link, Google Scholar

