Examining Gifting Through Social Network Services: A Social Exchange Theory Perspective

Published Online:https://doi.org/10.1287/isre.2017.0737

References

  • Aarts H, Verplanken B, Knippenberg AV (1998) Predicting behavior from actions in the past: Repeated decision makings or a matter of habit? J. Appl. Soc. Psych. 28(15):1355–1374.CrossrefGoogle Scholar
  • Ajzen I (1991) The theory of planned behavior. Org. Behav. Human Decision Processes 50(2):179–211.CrossrefGoogle Scholar
  • Ajzen I (2002) Residual effects of past on later behavior: Habituation and reasoned action perspectives. Personality Soc. Psych. Rev. 6(2):107–122.CrossrefGoogle Scholar
  • Animesh A, Pinsonneault A, Yang S, Oh W (2011) An odyssey into virtual worlds: Exploring the impacts of technological and spatial environments on intention to purchase virtual products. MIS Quart. 35(3):789–810.CrossrefGoogle Scholar
  • Armstrong JS, Overton TS (1977) Estimating nonresponse bias in mail surveys. J. Marketing Res. 14(3):396–402.CrossrefGoogle Scholar
  • Bagozzi RP (1975) Marketing as exchange. J. Marketing 39(4):32–39.CrossrefGoogle Scholar
  • Beatty SE, Kahle LR, Homer P (1991) Personal values and gift-giving behaviors: A study across cultures. J. Bus. Res. 22(2):149–157.CrossrefGoogle Scholar
  • Belk RW (1979) Gift-giving behavior. Sheth J, ed. Research in Marketing (JAI Press, Greenwich, CT), 95–126.Google Scholar
  • Berking H (1999) Sociology of Giving (Sage, London).Google Scholar
  • Berry LL, Seiders K, Grewal D (2002) Understanding service convenience. J. Marketing 66(3):1–17.CrossrefGoogle Scholar
  • Blau PM (1964) Exchange and Power in Social Life (John Wiley, New York).Google Scholar
  • Bowlby J (1969) Attachment and Loss (Hogarth Press, London).Google Scholar
  • Bozinoff L (1982) A script theoretic approach to information processing: An energy conservation application. Adv. Consumer Res. 9(1):481–486.Google Scholar
  • Carte T, Russell CJ (2003) In pursuit of moderation: Nine common errors and their solutions. MIS Quart. 27(3):479–501.CrossrefGoogle Scholar
  • Chakrabarti R, Berthon P (2012) Gift giving and social emotions: Experience as content. J. Public Affairs 12(2):154–161.CrossrefGoogle Scholar
  • Cheal D (1987) Showing them you love them: Gift giving and the dialectic of intimacy. Sociol. Rev. 35(1):150–169.CrossrefGoogle Scholar
  • Cook KS, Rice E (2006) Social exchange theory. DeLamater J, ed. The Handbook of Social Psychology (Springer, New York), 53–76.CrossrefGoogle Scholar
  • Davis J (1973) Forms and norms: The economy of social relations. Man 8(2):159–176.CrossrefGoogle Scholar
  • Dewan S, Ramaprasad J (2014) Social media, traditional media, and music sales. MIS Quart. 38(1):101–121.CrossrefGoogle Scholar
  • Diamantopoulos A, Siguaw JA (2006) Formative versus reflective indicators in organizational measure development: A comparison and empirical illustration. British J. Management 17(5): 263–282.CrossrefGoogle Scholar
  • Diener E, Seligman ME (2002) Very happy people. Psych. Sci. 13(1): 81–84.CrossrefGoogle Scholar
  • Emerson RM (1981) Social exchange theory. Rosenberg M, Turner R, eds. Social Psychology: Sociological Perspectives (Basic Books, New York), 30–65.Google Scholar
  • Fulk J, Flanagin A, Kalman M, Monge PR, Ryan T (1996) Connective and communal public goods in interactive communication systems. Comm. Theory 6(1):60–87.CrossrefGoogle Scholar
  • Gefen D, Rigdon E, Straub D (2011) An update and extension to SEM guidelines for administrative and social science research. MIS Quart. 35(2):3–14.CrossrefGoogle Scholar
  • Giesler M (2006) Consumer gift system. J. Consumer Res. 33(2): 283–290.CrossrefGoogle Scholar
  • Goodwin C, Smith KL, Spiggle S (1990) Gift giving: Consumer motivation and the gift purchase process. Adv. Consumer Res. 17: 690–698.Google Scholar
  • Hall H (2001) Social exchange for knowledge exchange. Internat. Conf. Managing Knowledge, Conversations and Critique, Univ. Leicester Management Centre, 10–11.Google Scholar
  • Holbrook MB, Chestnut RW, Oliva TA, Greenleaf EA (1984) Play as a consumption experience: The roles of emotions, performance, and personality in the enjoyment of games. J. Consumer Res. 11(2):728–739.CrossrefGoogle Scholar
  • Hsieh J, Rai A, Xu S (2011) Extracting business value from IT: A sensemaking perspective of post-adoptive use. Management Sci. 57(11): 2018–2039.LinkGoogle Scholar
  • Jones JK (1976) Social Exchange Theory: Its Structure and Influence in Social Psychology (Academic Press, London).Google Scholar
  • Kankanhalli A, Tan B, Wei KK (2005) Contributing knowledge to electronic knowledge repositories: An empirical investigation. MIS Quart. 29(1):113–143.CrossrefGoogle Scholar
  • Kim HW, Gupta S (2009) A comparison of purchase decision calculus between potential and repeat customers of an online store. Decision Support Systems 47(4):477–487.CrossrefGoogle Scholar
  • Kim HW, Chan HC, Kankanhalli A (2012) What motivates people to purchase digital items on virtual community websites? The desire for online self-presentation. Inform. Systems Res. 23(4):1232–1245.LinkGoogle Scholar
  • Klamer A (2003) Gift economy. Towse R, ed. A Handbook of Cultural Economics (Edward Elgar Publishing, Cheltenham, UK), 241–247.CrossrefGoogle Scholar
  • Komter AE (2005) Social Solidarity and the Gift (Cambridge University Press, New York).Google Scholar
  • Lampel J, Bhalla A (2007) The role of status seeking in online communities: Giving the gift of experience. J. Comput.-Mediated Comm. 12(2):434–455.CrossrefGoogle Scholar
  • Mallen MJ, Day SX, Green MA (2003) Online versus face-to-face conversation: An examination of relational and discourse variables. Psychotherapy: Theory, Res., Practice, Training 40(1–2):155–163.CrossrefGoogle Scholar
  • Mathur A (1996) Older adults’ motivations for gift giving to charitable organizations: An exchange theory perspective. Psych. Marketing 13(1):107–123.CrossrefGoogle Scholar
  • Molm LD (1997) Coercive Power in Social Exchange (Cambridge University Press, Cambridge, UK).CrossrefGoogle Scholar
  • Molm LD (2003) Theoretical comparisons of forms of exchange. Sociol. Theory 21(1):1–17.CrossrefGoogle Scholar
  • Molm LD, Takahashi N, Peterson G (2000) Risk and trust in social exchange: An experimental test of a classical proposition. Amer. J. Sociol. 105(5):1396–1427.CrossrefGoogle Scholar
  • Narayana CL, Markin RJ (1975) Consumer behavior and product performance: An alternative conceptualization. J. Marketing 39(4): 1–5.CrossrefGoogle Scholar
  • Osteen M (2013) The Question of the Gift: Essays Across Disciplines, Vol. 2 (Routledge, Abingdon, UK).CrossrefGoogle Scholar
  • Ou CX, Pavlou P, Davison R (2014) Swift guanxi in online marketplaces: The role of computer-mediated communication technologies. MIS Quart. 38(1):209–230.CrossrefGoogle Scholar
  • Pearson E (2007) Digital gifts: Participation and gift exchange in livejournal communities. First Monday 12(5):1–10.CrossrefGoogle Scholar
  • Podsakoff SB, MacKenzie B, Lee JY, Podsakoff NP (2003) Common method biases in behavioral research: A critical review of the literature and recommended remedies. J. Appl. Psych. 88(5): 879–903.CrossrefGoogle Scholar
  • Ronis DL, Yates JF, Kirscht JP (1989) Attitudes, decisions, and habits as determinants of repeated behavior. Pratkanis AR, Breckler SJ, Greenwald AG, eds. Attitude Structure and Function (Lawrence Erlbaum, Hillsdale, NJ), 213–239.Google Scholar
  • Roquilly C (2011) Control over virtual worlds by game companies: Issues and recommendations. MIS Quart. 35(3):653–671.CrossrefGoogle Scholar
  • Ruth JA, Otnes CC, Brunel FF (1999) Gift receipt and the reformulation of interpersonal relationship. J. Consumer Res. 25(4):385–402.CrossrefGoogle Scholar
  • Sahlins MD (1972) Stone Age Economics (Aldine-Aberton, Chicago).Google Scholar
  • Sargeant A (1999) Charitable giving: Towards a model of donor behaviour. J. Marketing Management 15(4):215–238.CrossrefGoogle Scholar
  • Sherry JF (1983) Gift giving in anthropological perspective. J. Consumer Res. 10(2):157–168.CrossrefGoogle Scholar
  • Sirdeshmukh D, Singh J, Sabol B (2002) Consumer trust, value, and loyalty in relationship exchanges. J. Marketing 66(1):15–37.CrossrefGoogle Scholar
  • Skageby J (2007) Analytical dimensions for online gift giving: “Other-Oriented” contributions in virtual communities. Internat. J. Web Based Communities 3(1):55–68.CrossrefGoogle Scholar
  • Skageby J (2010) Gift-giving as a conceptual framework: Framing social behavior in online networks. J. Inform. Tech. 25(2):170–177.CrossrefGoogle Scholar
  • Smith JB, Colgate M (2007) Customer value creation strategies: Implications for opportunity recognition and product-concept specification. J. Marketing Theory Practice 15(1):7–23.CrossrefGoogle Scholar
  • Straub D, Boudreau M, Gefen D (2004) Validation guidelines for IS positivist research. Comm. AIS 13(1):380–427.Google Scholar
  • Sun H (2013) A longitudinal study of herd behavior in the adoption and continued use of technology. MIS Quart. 37(4):1013–1041.CrossrefGoogle Scholar
  • Sweeney JC, Soutar GN (2001) Consumer-perceived value: The development of a multiple item scale. J. Retailing 77(2):136–150.CrossrefGoogle Scholar
  • Thompson RL, Higgins CA, Howell JM (1991) Personal computing: Toward a conceptual model of utilization. MIS Quart. 15(1): 125–143.CrossrefGoogle Scholar
  • Tiwana A, Konsynski B, Bush AA (2010) Platform evolution: Coevolution of platform architecture, governance, and environmental dynamics. Inform. Systems Res. 21(4):675–687.LinkGoogle Scholar
  • Torkzadeh G, Dhillon G (2002) Measuring factors that influence the success of Internet commerce. Inform. Systems Res. 13(2):187–204.LinkGoogle Scholar
  • Tu CH, McIsaac M (2002) Relationship of social presence and interaction in online classes. Amer. J. Distance Ed. 16(3):131–150.CrossrefGoogle Scholar
  • Ward MK, Broniarczyk SM (2011) It’s not me, it’s you: How gift giving creates giver identity threat as a function of social closeness. J. Consumer Res. 38(1):164–181.CrossrefGoogle Scholar
  • Wasko M, Teigland R, Leidner D, Jarvenpaa S (2011) Stepping into the Internet: New ventures in virtual worlds. MIS Quart. 35(3):645–652.CrossrefGoogle Scholar
  • Wellman B, Boase J, Chen W (2002) The networked nature of community: Online and offline. IT Soc. 1(1):151–165.Google Scholar
  • Wolfinbarger MF, Yale LJ (1993) Three motivations for interpersonal gift giving: Experiential, obligated, and practical motivations. Adv. Consumer Res. 20(1):520–526.Google Scholar
  • Yamagishi T, Cook KS (1993) Generalized exchange and social dilemmas. Soc. Psych. Quart. 56(4):235–248.CrossrefGoogle Scholar
  • Zeithaml VA (1988) Consumer perceptions of price, quality, and value: A means-end model synthesis of evidence. J. Marketing 52(3):2–22.CrossrefGoogle Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.