Crowdworking: Nurturing Expert-Centric Absorptive Capacity

References

• Ahn JM, Ju Y, Moon TH, Minshall T, Probert D, Sohn SY, Mortara L (2016) Beyond absorptive capacity in open innovation process: The relationships between openness, capacities and firm performance. Tech. Anal. Strategic Management 8(9):1009–1028.Crossref, Google Scholar
• Altman EJ, Nagle F, Tushman ML (2022) The translucent hand of managed ecosystems: Engaging communities for value creation and capture. Acad. Management Ann. 16(1):70–101.Crossref, Google Scholar
• Altman EJ, Schwartz J, Kiron D, Jones R, Kearns-Manolatos D (2021) Workforce ecosystems: A new strategic approach to the future of work. MIT Sloan Management Rev. (April 13), https://sloanreview.mit.edu/projects/workforce-ecosystems-a-new-strategic-approach-to-the-future-of-work/.Google Scholar
• Anya O (2015) Bridge the gap!: What can work design in crowdwork learn from work design theories? Proc. 18th Conf. Comput. Supported Cooperative Work Soc. Comput. (ACM, New York), 612–627.Google Scholar
• Aquilani B, Abbate T, Codini A (2017) Overcoming cultural barriers in open innovation processes through intermediaries: A theoretical framework. Knowledge Management Res. Practice 15(3):447–459.Crossref, Google Scholar
• Ardolino M, Saccani N, Adrodegari F, Peron M (2020) A business model framework to characterize digital multisided platforms. J. Open Innovation 6(1):1–23.Crossref, Google Scholar
• Argote L, Greve HR (2007) A behavioral theory of the firm—40 years and counting: Introduction and impact. Organ. Sci. 18(3):337–349.Link, Google Scholar
• Bianchi M, Croce A, Dell’Era C, Di Benedetto CA, Frattini F (2016) Organizing for inbound open innovation: How external consultants and a dedicated R&D unit influence product innovation performance. J. Production Innovation Management 33(4):492–510.Crossref, Google Scholar
• Blohm I, Leimeister JM, Krcmar H (2013) Crowdsourcing: How to benefit from (too) many great ideas. MIS Quart. Executive 12(4):199–211.Google Scholar
• Bouncken RB, Fredrich V, Sinkovics N, Sinkovics RR (2023) Digitalization of cross‐border R&D alliances: Configurational insights and cognitive digitalization biases. Global Strategy J. 13(2):281–314.Crossref, Google Scholar
• Bowen G (2008) Grounded theory and sensitizing concepts. Internat. J. Qualitative Methods 5(3):12–23.Crossref, Google Scholar
• Brown TL, Potoski M (2003) Contract–management capacity in municipal and county governments. Public Admin. Rev. 63(2):153–164.Crossref, Google Scholar
• Capdevila I (2015) Co-working spaces and the localised dynamics of innovation in Barcelona. Internat. J. Innovation Management 19(03):1540004.Crossref, Google Scholar
• Chiu CM, Liang TP, Turban E (2014) What can crowdsourcing do for decision support? Decision Support Systems 65:40–49.Crossref, Google Scholar
• Cohen WM, Levinthal DA (1990) Absorptive-capacity—A new perspective on learning and innovation. Admin. Sci. Quart. 35(1):128–152.Crossref, Google Scholar
• Cui B, Boisjoly G, El-Geneidy A, Levinson D (2019) Accessibility and the journey to work through the lens of equity. J. Transport Geography 74:269–277.Crossref, Google Scholar
• Cyert RM, March JG (1963) A Behavioral Theory of the Firm (Prentice-Hall, Englewood Cliffs, NJ).Google Scholar
• Deng X, Joshi KD, Galliers RD (2016) The duality of empowerment and marginalization in microtask crowdsourcing: Giving voice to the less powerful through value sensitive design. MIS Quart. 40(2):279–302.Crossref, Google Scholar
• Dosi G, Nelson RR, Winter SG (2000) The Nature and Dynamics of Organizational Capabilities (Oxford University Press, Oxford, UK).Google Scholar
• Durward D, Blohm I, Leimeister JM (2016) Crowd work. Bus. Inform. Systems Engrg. 58(4):281–286.Crossref, Google Scholar
• Easterby-Smith M, Graca M, Antonacopoulou E, Ferdinand J (2008) Absorptive capacity: A process perspective. Management Learn. 39(5):483–501.Crossref, Google Scholar
• Eisenhardt KM (1989) Building theories from case study research. Acad. Management Rev. 14(4):532–550.Crossref, Google Scholar
• Engelman RM, Fracasso EM, Schmidt S, Zen AC (2017) Intellectual capital, absorptive capacity and product innovation. Management Decision 55(3):474–490.Crossref, Google Scholar
• Fayard AL, Gkeredakis E, Levina N (2016) Framing innovation opportunities while staying committed to an organizational epistemic stance. Inform. Systems Res. 27(2):302–323.Link, Google Scholar
• Gol ES, Avital M, Stein MK (2019a) Crowdwork platforms: Juxtaposing centralized and decentralized governance. Proc. 27th Eur. Conf. Inform. Systems (AIS, Atlanta).Google Scholar
• Gol ES, Stein MK, Avital M (2019b) Crowdwork platform governance toward organizational value creation. J. Strategic Inform. Systems 28(2):175–195.Crossref, Google Scholar
• Gregory RW, Henfridsson O (2021) Bridging art and science: Phenomenon-driven theorizing. J. Assoc. Inform. Systems 22(6):1509–1523.Google Scholar
• Gregory RW, Keil M, Muntermann J, Mähring M (2015) Paradoxes and the nature of ambidexterity in IT transformation programs. Inform. Systems Res. 26(1):57–80.Link, Google Scholar
• Griggs D, Stafford-Smith M, Gaffney O, Rockström J, Öhman MC, Shyamsundar P, Steffen W, Glaser G, Kanie N, Noble I (2013) Policy: Sustainable development goals for people and planet. Nature 495(7441):305–307.Crossref, Google Scholar
• Hansen MT, Nohria N, Tierney T (1999) What’s your strategy for managing knowledge? Harvard Bus. Rev. 77(2):106–116.Google Scholar
• Heimstädt M, Koljonen T, Elmholdt KT (2023) Expertise in management research: A review and agenda for future research. Acad. Management Ann., ePub ahead of print October 20, https://doi.org/10.5465/annals.2022.0078.Crossref, Google Scholar
• Jia Q, Wei Z, Du Z, Sun L (2023) How to lead and control IT Outsourcing projects in data-rich environments: A vendor’s perspective. IEEE Trans. Engrg. Management, ePub ahead of print May 23, https://doi.org/10.1109/TEM.2023.3275640.Crossref, Google Scholar
• Kalleberg AL, Vallas SP, eds. (2017) Precarious Work (Emerald Group Publishing, Bingley, UK).Crossref, Google Scholar
• Katz L, Krueger A (2019) The rise and nature of alternative work arrangements in the United States, 1995–2015. Indust. Labor Relations Rev. 72(2):382–416.Crossref, Google Scholar
• Kittur A, Nickerson JV, Bernstein M, Gerber E, Shaw A, Zimmerman J, Lease M, Horton J (2013) The future of crowd work. Proc. 2013 Conf. Comput. Supported Cooperative Work Companion (ACM, New York), 1301–1318.Google Scholar
• Kozica A, Bonss U, Kaiser S (2014) Freelancers and the absorption of external knowledge: Practical implications and theoretical contributions. Knowledge Management Res. Practice 12:421–431.Crossref, Google Scholar
• Lane PJ, Koka BR, Pathak S (2006) The reification of absorptive capacity: A critical review and rejuvenation of the construct. Acad. Management Rev. 31(4):833–863.Crossref, Google Scholar
• Lee AS, Baskerville RL (2003) Generalizing generalizability in information systems research. Inform. Systems Res. 14(3):221–243.Link, Google Scholar
• Lee D, Park J, Shin Y (2023) Where are the workers? From great resignation to quiet quitting. NBER Working Paper No. 30833, National Bureau of Economic Research, Cambridge, MA.Google Scholar
• Lewin AY, Massini S, Peeters C (2011) Microfoundations of internal and external absorptive capacity routines. Organ. Sci. 22(1):81–98.Link, Google Scholar
• Lifshitz-Assaf H (2018) Dismantling knowledge boundaries at NASA: The critical role of professional identity in open innovation. Admin. Sci. Quart. 63(4):746–782.Crossref, Google Scholar
• Maitlis S (2005) The social processes of organizational sensemaking. Acad. Management J. 48(1):21–49.Crossref, Google Scholar
• Margaryan A (2016) Understanding crowdworkers’ learning practices. 2016 Conf. Internet Policy and politics: Oxford Internet Institute (University of Oxford, Oxford, UK).Google Scholar
• Margaryan A (2019) Comparing crowdworkers’ and conventional knowledge workers’ self-regulated learning strategies in the workplace. Human Comput. 6(1):83–97.Crossref, Google Scholar
• Mattarelli E, Schecter A, Hinds P, Contractor N, Lu C, Topac B (2018) How co-creation processes unfold and predict submission quality in crowd-based open innovation. Proc. 39th Internat. Conf. Inform. Systems (AIS, Atlanta).Google Scholar
• Miles MB, Huberman AM (1994) Qualitative Data Analysis: An Expanded Sourcebook (Sage Publications, Thousand Oaks, CA).Google Scholar
• Minbaeva D (2017) Human capital analytics: Why aren’t we there? Introduction to the special issue. J. Organ. Effectiveness People Performance. 4(2):110–118.Crossref, Google Scholar
• Mladenow A, Bauer C, Strauss C (2014) Social crowd integration in new product development: Crowdsourcing communities nourish the open innovation paradigm. Global J. Flexible Systems Management 15(1):77–86.Crossref, Google Scholar
• Monteiro E, Constantinides P, Scott S, Shaikh M, Burton-Jones A (2022) Qualitative research methods in information systems: A call for phenomenon-focused problematization. MIS Quart. 46(4):iii–xix.Google Scholar
• Ngo T, Thornton S (2022) How knowledge services clustered firms leverage different channels of local knowledge spillovers for service innovation. Management Organ. Rev. 18(6):1116–1138.Crossref, Google Scholar
• Nonaka I (1994) A dynamic theory of organizational knowledge creation. Organ. Sci. 5(1):14–37.Link, Google Scholar
• Oesterle S, Buchwald A, Urbach N (2022) Investigating the co-creation of IT consulting service value: Empirical findings of a matched pair analysis. Electronic Markets 32:571–597.Crossref, Google Scholar
• Omidvar O, Edler J, Malik K (2017) Development of absorptive capacity over time and across boundaries: The case of R&D consortia. Long Range Planning 50(5):665–683.Crossref, Google Scholar
• Oshri I, Kotlarsky J, Willcocks LP (2009) The Handbook of Global Outsourcing and Offshoring (Palgrave Macmillan, London).Crossref, Google Scholar
• Richard A, Ahrens F, George B (2023) R&D innovation under uncertainty: A framework for empirical investigation of knowledge complementarity and goal congruence. J. Model. Management 18(5):1635–1654.Crossref, Google Scholar
• Roberts N, Galluch PS, Dinger M, Grover V (2012) Absorptive capacity and information systems research: Review, synthesis, and directions for future research. MIS Quart. 36(2):625–648.Crossref, Google Scholar
• Ruiz É, Brion S, Parmentier G (2020) Absorbing knowledge in the digital age: The key role of integration mechanisms in the context of crowdsourcing for innovation. R&D Management 50(1):63–74.Crossref, Google Scholar
• Schlagwein D, Bjorn-Andersen N (2014) Organizational learning with crowdsourcing: The revelatory case of LEGO. J. Assoc. Inform. Systems 15(11):754–778.Google Scholar
• Schörpf P, Flecker J, Schönauer A, Eichmann H (2017) Triangular love–hate: Management and control in knowledge intensive crowdworking. New Tech. Work Employment 32(1):43–58.Crossref, Google Scholar
• Schroll A, Mild A (2011) Open innovation modes and the role of internal R&D: An empirical study on open innovation adoption in Europe. Eur. J. Innovation Management 14(4):475–495.Crossref, Google Scholar
• Secundo G, Del Vecchio P, Simeone L, Schiuma G (2019) Creativity and stakeholders’ engagement in open innovation: Design for knowledge translation in technology-intensive enterprises. J. Bus. Res. 119:272–282.Crossref, Google Scholar
• Shaikh M, Levina N (2019) Selecting an open innovation community as an alliance partner: Looking for healthy communities and ecosystems. Res. Policy 48(8):103766.Crossref, Google Scholar
• Sheng ML (2019) Foreign tacit knowledge and a capabilities perspective on MNEs’ product innovativeness: Examining source-recipient knowledge absorption platforms. Internat. J. Inform. Management 44:154–163.Crossref, Google Scholar
• Spithoven A, Clarysse B, Knockaert M (2010) Building absorptive capacity to organise inbound open innovation in traditional industries. Technovation 30(2):130–141.Crossref, Google Scholar
• Stehr N, Grundmann R (2011) Experts: The Knowledge and Power of Expertise (Routledge, London).Crossref, Google Scholar
• Tan ZM, Aggarwal N, Cowls J, Morley J, Taddeo M, Floridi L (2021) The ethical debate about the gig economy: A review and critical analysis. Tech. Soc. 65:101594.Crossref, Google Scholar
• Tate M, Johnstone D, Fielt E (2017) Ethical issues around crowdwork: How can blockchain technology help? Riemer K, Indulska M, Tuunainen V, eds. Proc. 2017 Australasian Conf. Inform. Systems (AIS, Atlanta), 1–11.Google Scholar
• Teigland R, Di Gangi PM, Flåten BT, Giovacchini E, Pastorino N (2014) Balancing on a tightrope: Managing the boundaries of a firm-sponsored OSS community and its impact on innovation and absorptive capacity. Inform. Organ. 24(1):25–47.Crossref, Google Scholar
• Thuan NH, Antunes P, Johnstone D, Son HX (2015) Building an enterprise ontology of business process crowdsourcing: A design science approach. Proc. 19th Pacific Asia Conf. Inform. Systems (AIS, Atlanta), 112.Google Scholar
• Todorova G, Durisin B (2007) Absorptive capacity: Valuing a reconceptualization. Acad. Management Rev. 32(3):774–786.Crossref, Google Scholar
• Vanhaverbeke W, Van de Vrande V, Cloodt M (2008) Connecting absorptive capacity and open innovation. Preprint, submitted February 8, https://dx.doi.org/10.2139/ssrn.1091265.Google Scholar
• Weidner N, Som O, Horvat D (2023) An integrated conceptual framework for analysing heterogeneous configurations of absorptive capacity in manufacturing firms with the DUI innovation mode. Technovation 121:102635.Crossref, Google Scholar
• Winter SG (2003) Understanding dynamic capabilities. Strategic Management J. 24(10):991–995.Crossref, Google Scholar
• Yin RK (2014) Case Study Research: Design and Methods, 5th ed. (Sage Publications, Thousand Oaks, CA).Google Scholar
• Zahra SA, George G (2002) Absorptive capacity: A review, reconceptualization, and extension. Acad. Management Rev. 27(2):185–203.Crossref, Google Scholar
• Zhang S, Wang Z, Zhao X, Yang J (2022) Impacts of R&D investment on absorptive capacity and firm innovativeness: Contingent roles of dysfunctional competition. Internat. J. Oper. Production Management 42(10):1630–1652.Crossref, Google Scholar