Exploring Contrasting Effects of Trust in Organizational Security Practices and Protective Structures on Employees’ Security-Related Precaution Taking
Published Online:8 Jan 2024https://doi.org/10.1287/isre.2021.0528
References
- (1990) The measurement and antecedents of affective, continuance and normative commitment to the organization. J. Occupational Psych. 63(1):1–18.Crossref, Google Scholar
- (2010) Practicing safe computing: A multimethod empirical examination of home computer user security behavioral intentions. MIS Quart. 34(3):613–643.Crossref, Google Scholar
- (2007) Trust and the psychological contract. Employee Relations 29(3):227–246.Crossref, Google Scholar
- (2015) The influence of employee affective organizational commitment on security policy attitudes and compliance intentions. J. Inform. Systems Security 11(3):201–222.Google Scholar
- (2009) If someone is watching, I’ll do what I’m asked: Mandatoriness, control, and information security. Eur. J. Inform. Systems 18(2):151–164.Crossref, Google Scholar
- (2019) Security organizing: A framework for organizational information security mindfulness. ACM SIGMIS Database 50(4):14–27.Crossref, Google Scholar
- (2019) The adaptive roles of positive and negative emotions in organizational insiders’ security-based precaution taking. Inform. Systems Res. 30(4):1228–1247.Link, Google Scholar
- (2018) Intentions to comply vs. intentions to protect: A VIE theory approach to understanding the influence of insiders’ awareness of organizational SETA efforts. Decision Sci. 49(6):1187–1228.Crossref, Google Scholar
- (2016) Individuals’ Internet security perceptions and behaviors: Polycontextual contrasts between the United States and China. MIS Quart. 40(1):205–222.Crossref, Google Scholar
- (2002) Evaluating goodness-of-fit indexes for testing measurement invariance. Structural Equation Model. 9(2):233–255.Crossref, Google Scholar
- (2013) Controlling for common method variance in PLS analysis: The measured latent marker variable approach. Abdi H, Chin W, Esposito Vinzi V, Russolillo G, Trinchera L, eds. New Perspectives in Partial Least Squares and Related Methods (Springer, New York), 231–239.Crossref, Google Scholar
- (2015) Inclusive leadership and work engagement: Mediating roles of affective organizational commitment and creativity. Soc. Behav. Personality 43(6):931–943.Crossref, Google Scholar
- (2020) Time pressure in human cybersecurity behavior: Theoretical framework and countermeasures. Comput. Security 97:101963.Crossref, Google Scholar
- (2021) A multilevel analysis of the relationship between ethical leadership and ostracism: The roles of relational climate, employee mindfulness, and work unit structure. J. Bus. Ethics 171(3):619–638.Crossref, Google Scholar
- (2007) Trust, trustworthiness, and trust propensity: A meta-analytic test of their unique relationships with risk taking and job performance. J. Appl. Psych. 92(4):909–927.Crossref, Google Scholar
- (2002) Exploring reciprocity through the lens of the psychological contract: Employee and employer perspectives. Eur. J. Work Organ. Psych. 11(1):69–86.Crossref, Google Scholar
- (2019) Seeing the forest and the trees: A meta-analysis of the antecedents to information security policy compliance. MIS Quart. 43(2):525–554.Crossref, Google Scholar
- (2016) Safety proactivity in the workplace: The initiative to improve individual, team, and organizational safety. Parker SK, Bindl UK, eds. Proactivity at Work: Making Things Happen in Organizations, Organization and Management Series (Routledge, New York), 221–238.Google Scholar
- (2019) Proactivity toward workplace safety improvement: An investigation of its motivational drivers and organizational outcomes. Eur. J. Work Organ. Psych. 28(2):221–238.Crossref, Google Scholar
- (2011) Paying attention to mindfulness and its effects on task performance in the workplace. J. Management 37(4):997–1018.Crossref, Google Scholar
- (2009) User awareness of security countermeasures and its impact on information systems misuse: A deterrence approach. Inform. Systems Res. 20(1):79–98.Link, Google Scholar
- (2023) Enhancing users’ security engagement through cultivating commitment: The role of psychological needs fulfilment. Eur. J. Inform. Systems 32(2):195–206.Crossref, Google Scholar
- (2017) The concept of mindfulness in information systems research: A multi-dimensional analysis. Eur. J. Inform. Systems 26(2):121–142.Crossref, Google Scholar
- (2001) Current directions in IS security research: Toward socio-organizational perspectives. Inform. Systems J. 11(2):127–153.Crossref, Google Scholar
- (2021) Information systems security research agenda: Exploring the gap between research and practice. J. Strategic Inform. Systems 30(4):101693.Crossref, Google Scholar
- (2008) How near-misses influence decision making under risk: A missed opportunity for learning. Management Sci. 54(8):1425–1440.Link, Google Scholar
- (2010) What does the brain tell us about trust and distrust? Evidence from a functional neuroimaging study. MIS Quart. 34(2):373–396.Crossref, Google Scholar
- (2007) The centrality of awareness in the formation of user behavioral intention toward protective information technologies. J. Assoc. Inform. Systems 8(7):387–408.Google Scholar
- (2001) The role of trust in organizational settings. Organ. Sci. 12(4):450–467.Link, Google Scholar
- (2002) Trust in leadership: Meta-analytic findings and implications for research and practice. J. Appl. Psych. 87(4):611–628.Crossref, Google Scholar
- (2009) Statistical power analyses using G*Power 3.1: Tests for correlation and regression analyses. Behav. Res. Methods 41(4):1149–1160.Crossref, Google Scholar
- (1981) Evaluating structural equation models with unobservable variables and measurement error. J. Marketing Res. 18(1):39–50.Crossref, Google Scholar
- (2012) At what level (and in whom) we trust. J. Management 38(4):1167–1230.Crossref, Google Scholar
- (2006) The dark side of trust. Bachmann R, Zaheer A, eds. Handbook of Trust Research (Edward Elgar Publishing, Cheltenham, UK), 165–186.Crossref, Google Scholar
- (2008) A research agenda for trust in online environments. J. Management Inform. Systems 24(4):275–286.Crossref, Google Scholar
- (2003) Trust and TAM in online shopping: An integrated model. MIS Quart. 27(1):51–90.Crossref, Google Scholar
- (2011) Editor’s comments: An update and extension to SEM guidelines for administrative and social science research. MIS Quart. 35(2):iii–xiv.Crossref, Google Scholar
- (1998) An examination of organizational trust antecedents. Public Personnel Management 27(3):321–338.Crossref, Google Scholar
- (1960) The norm of reciprocity: A preliminary statement. Amer. Sociol. Rev. 25(2):161.Crossref, Google Scholar
- (2020) The role of abusive supervision and organizational commitment on employees’ information security policy noncompliance intention. Internet Res. 30(5):1383–1405.Crossref, Google Scholar
- (2011) Understanding nonmalicious security violations in the workplace: A composite behavior model. J. Management Inform. Systems 28(2):203–236.Crossref, Google Scholar
- (2021) Protection motivation theory in information systems security research. ACM SIGMIS Database 52(2):25–67.Crossref, Google Scholar
- (2015) A new criterion for assessing discriminant validity in variance-based structural equation modeling. J. Acad. Marketing Sci. 43(1):115–135.Crossref, Google Scholar
- (2009a) Encouraging information security behaviors in organizations: Role of penalties, pressures and perceived effectiveness. Decision Support Systems 47(2):154–165.Crossref, Google Scholar
- (2009b) Protection motivation and deterrence: A framework for security policy compliance in organisations. Eur. J. Inform. Systems 18(2):106–125.Crossref, Google Scholar
- (2020) Organizational adoption of information security solutions. ACM SIGMIS Database 51(2):12–35.Crossref, Google Scholar
- (2014) A framework and guidelines for context-specific theorizing in information systems research. Inform. Systems Res. 25(1):111–136.Link, Google Scholar
- (2015) The role of extra-role behaviors and social controls in information security policy effectiveness. Inform. Systems Res. 26(2):282–300.Link, Google Scholar
- (1999) Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria vs. new alternatives. Structural Equation Model. 6(1):1–55.Crossref, Google Scholar
- (2014) Information systems security policy compliance: An empirical study of the effects of socialisation, influence, and cognition. Inform. Management 51(1):69–79.Crossref, Google Scholar
- (2021) Eyes wide open: The role of situational information security awareness for security‐related behaviour. Inform. Systems J. 31(3):429–472.Crossref, Google Scholar
- (2010) Organizational commitment and employee’s innovative behavior. J. Management Res. 10(1):62–68.Google Scholar
- (2016) More harm than good? How messages that interrupt can make us vulnerable. Inform. Systems Res. 27(4):880–896.Link, Google Scholar
- (2017) Training to mitigate phishing attacks using mindfulness techniques. J. Management Inform. Systems 34(2):597–626.Crossref, Google Scholar
- (2018) Rethinking the prevailing security paradigm. ACM SIGMIS Database 49(3):54–77.Crossref, Google Scholar
- (2019) Toward a theory of information systems security behaviors of organizational employees: A dialectical process perspective. Inform. Systems Res. 30(2):687–704.Link, Google Scholar
- (2021) How foreign and domestic firms differ in leveraging IT-enabled supply chain information integration in BOP markets: The role of supplier and client business collaboration. J. Assoc. Inform. Systems 22(3):695–738.Google Scholar
- (2016) Principles and Practice of Structural Equation Modeling, 4th ed. (Guilford Press, New York).Google Scholar
- (2012) Lateral collinearity and misleading results in variance-based SEM: An illustration and recommendations. J. Assoc. Inform. Systems 13(7):546–580.Google Scholar
- (2006) The effects of personalization and familiarity on trust and adoption of recommendation agents. MIS Quart. 30(4):941–960.Crossref, Google Scholar
- (2006) When does trust matter to alliance performance? Acad. Management J. 49(5):894–917.Crossref, Google Scholar
- (1977) The measurement of observer agreement for categorical data. Biometrics 33(1):159.Crossref, Google Scholar
- (1989) Minding matters: The consequences of mindlessness–mindfulness. Adv. Experiment. Soc. Psych. 22:137–173.Crossref, Google Scholar
- (2014) Mindfulness, 25th anniversary ed. (Da Capo Press, Philadelphia).Google Scholar
- (2004) Too much of a good thing? Negative effects of high trust and individual autonomy in self-managing teams. Acad. Management J. 47(3):385–399.Crossref, Google Scholar
- (1985) Trust as a social reality. Soc. Forces 63(4):967–985.Crossref, Google Scholar
- (2009) Avoidance of information technology threats: A theoretical perspective. MIS Quart. 33(1):71–90.Crossref, Google Scholar
- (2019) What users do besides problem-focused coping when facing IT security threats: An emotion-focused coping perspective. MIS Quart. 43(2):373–394.Crossref, Google Scholar
- (2001) Accounting for common method variance in cross-sectional research designs. J. Appl. Psych. 86(1):114–121.Crossref, Google Scholar
- (2023) A design theory for certification presentations. SIGMIS Database 54(3):75–118.Crossref, Google Scholar
- (2022) Why don’t you join in? A typology of information system certification adopters. Decision Sci. 53(3):452–485.Crossref, Google Scholar
- (2020) Motivating information security policy compliance: The critical role of supervisor-subordinate guanxi and organizational commitment. Internat. J. Inform. Management 54:102152.Crossref, Google Scholar
- (1992) Threats to information systems: Today’s reality, yesterday’s understanding. MIS Quart. 16(2):173–186.Crossref, Google Scholar
- (2016) ‘Cargo cult’ science in traditional organization and information systems survey research: A case for using nontraditional methods of data collection, including Mechanical Turk and online panels. J. Strategic Inform. Systems 25(3):232–240.Crossref, Google Scholar
- (2013) The drivers in the use of online whistle-blowing reporting systems. J. Management Inform. Systems 30(1):153–190.Crossref, Google Scholar
- (2015) Leveraging fairness and reactance theories to deter reactive computer abuse following enhanced organisational information security policies: An empirical study of the influence of counterfactual reasoning and organisational trust. Inform. Systems J. 25(3):193–273.Crossref, Google Scholar
- (2004) Confidence limits for the indirect effect: Distribution of the product and resampling methods. Multivariate Behav. Res. 39(1):99–128.Crossref, Google Scholar
- (1985) Relational contract: What we do and do not know. Wisconsin Law Rev. 4:483–525.Google Scholar
- (2019) Technostress and the hierarchical levels of personality: A two-wave study with multiple data samples. Eur. J. Inform. Systems 28(5):496–522.Crossref, Google Scholar
- (2017) Datification, organizational strategy, and IS research: What’s the score? J. Strategic Inform. Systems 26(3):233–241.Crossref, Google Scholar
- (2021) Social distance, trust and getting “hooked”: A phishing expedition. Organ. Behav. Human Decision Processes 166:39–48.Crossref, Google Scholar
- (1995) An integrative model of organizational trust. Acad. Management Rev. 20(3):709–734.Crossref, Google Scholar
- (1997) The second face of trust: Reflections on the dark side of interpersonal trust in organizations. Lewicki RJ, Bies RJ, Sheppard BH, eds. Research on Negotiation in Organizations (JAI Press, Bingley, UK), 87–111.Google Scholar
- (2002) Developing and validating trust measures for e-commerce: An integrative typology. Inform. Systems Res. 13(3):334–359.Link, Google Scholar
- (2011) Trust in a specific technology: An investigation of its components and measures. ACM Trans. Management Inform. Systems 2(2):1–25.Crossref, Google Scholar
- (2019) Automation-induced complacency potential: Development and validation of a new scale. Front. Psych. 10:1–13.Google Scholar
- (1991) A three-component conceptualization of organizational commitment. Human Resource Management Rev. 1(1):61–89.Crossref, Google Scholar
- (1997) Commitment in the Workplace: Theory, Research, and Application (SAGE Publications, Inc, Thousand Oaks, CA).Crossref, Google Scholar
- (2003) The Art of Deception: Controlling the Human Element of Security (Wiley Publishing, Indianapolis).Google Scholar
- (2019) Trust trap? Self-reinforcing processes in the constitution of inter-organizational trust. Sasaki M, ed. Trust in Contemporary Society (Brill Academic Publishers, Boston), 141–160.Crossref, Google Scholar
- (1991) Development of an instrument to measure the perceptions of adopting an information technology innovation. Inform. Systems Res. 2(3):192–222.Link, Google Scholar
- (2013) Delegate the smartphone user? Security awareness in smartphone platforms. Comput. Security 34:47–66.Crossref, Google Scholar
- (2021) A comparison of features in a crowdsourced phishing warning system. Inform. Systems J. 31(3):473–513.Crossref, Google Scholar
- (1978) Psychometric Theory, 2nd ed. (McGraw-Hill, New York).Google Scholar
- (2023) Remote vigilance: The roles of cyber awareness and cybersecurity policies among remote workers. Comput. Security 130:103266.Crossref, Google Scholar
- (2014) The influence of organizational trust and organizational mindfulness on ERP systems usage. Comm. Assoc. Inform. Systems 34:1469–1492.Google Scholar
- (2010) Complacency and bias in human use of automation: An attentional integration. Human Factors 52(3):381–410.Crossref, Google Scholar
- (1993) Performance consequences of automation-induced “complacency.” Internat. J. Aviation Psych. 3(1):1–23.Crossref, Google Scholar
- (2010) Taking stock: Integrating and differentiating multiple proactive behaviors. J. Management 36(3):633–662.Google Scholar
- (2014) Leading for proactivity: How leaders cultivate staff who make things happen. Day DV, ed. The Oxford Handbook of Leadership and Organizations (Oxford University Press, New York), 380–403.Google Scholar
- (2007) Understanding and mitigating uncertainty in online exchange relationships: A principal-agent perspective. MIS Quart. 31(1):105–136.Crossref, Google Scholar
- (2014) From weakest link to security hero: Transforming staff security behavior. J. Homeland Security Emergency Management 11(4):489–510.Crossref, Google Scholar
- (2020) Can trust be trusted in cybersecurity? Proc. 53rd Hawaii Internat. Conf. System Sci., 4264–4273.Google Scholar
- (2003) Common method biases in behavioral research: A critical review of the literature and recommended remedies. J. Appl. Psych. 88(5):879–903.Crossref, Google Scholar
- (2011a) Understanding the mindset of the abusive insider: An examination of insiders’ causal reasoning following internal security changes. Comput. Security 30(6–7):486–497.Crossref, Google Scholar
- (2015) The impact of organizational commitment on insiders’ motivation to protect organizational information assets. J. Management Inform. Systems 32(4):179–214.Crossref, Google Scholar
- (2011b) When computer monitoring backfires: Privacy invasions and organizational injustice as precursors to computer abuse. J. Inform. System Security 7(1):24–47.Google Scholar
- (2014) Bridging the divide: A qualitative comparison of information security thought patterns between information security professionals and ordinary organizational insiders. Inform. Management 51(5):551–567.Crossref, Google Scholar
- (2013) Insiders’ protection of organizational information assets: Development of a systematics-based taxonomy and theory of diversity for protection-motivated behaviors. MIS Quart. 37(4):1189–1210.Crossref, Google Scholar
- (1996) Trust and breach of the psychological contract. Admin. Sci. Quart. 41(4):574–599.Crossref, Google Scholar
- (2020) Zero trust architecture. Accessed May 23, 2022, https://doi.org/10.6028/NIST.SP.800-207.Google Scholar
- (1998) Not so different after all: A cross-discipline view of trust. Acad. Management Rev. 23(3):393–404.Crossref, Google Scholar
- (2020) It is not my job: Exploring the disconnect between corporate security policies and actual security practices in SMEs. Inform. Comput. Security 28(3):467–483.Crossref, Google Scholar
- (2020) The influence of professional subculture on information security policy violations: A field study in a healthcare context. Inform. Systems Res. 31(4):1240–1259.Link, Google Scholar
- (2002) The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. J Happiness Stud. 3(1):71–92.Crossref, Google Scholar
- (2007) An integrative model of organizational trust: Past, present, and future. Acad. Management Rev. 32(2):344–354.Crossref, Google Scholar
- (2021) Improving the design of information security messages by leveraging the effects of temporal distance and argument nature. J. Assoc. Inform. Systems 22(5):1376–1428.Google Scholar
- (1993) Automation-induced “complacency”: Development of the complacency-potential rating scale. Internat. J. Aviation Psych. 3(2):111–122.Crossref, Google Scholar
- (2020) Can individuals’ neutralization techniques be overcome? A field experiment on password policy. Comput. Security 88:101617.Crossref, Google Scholar
- (2014) The dark side of trust: When trust becomes a “poisoned chalice.” Organization 21(2):206–224.Crossref, Google Scholar
- (2011) Methodological urban legends: The misuse of statistical control variables. Organ. Res. Methods 14(2):287–305.Crossref, Google Scholar
- (2022) Platform-dependent computer security complacency: The unrecognized insider threat. IEEE Trans. Engrg. Management 69(6):3814–3825.Crossref, Google Scholar
- (1989) Validating instruments in MIS research. MIS Quart. 13(2):147–169.Crossref, Google Scholar
- (1990) Effective IS security: An empirical study. Inform. Systems Res. 1(3):255–276.Link, Google Scholar
- (2016) Mindfulness in organizations: A cross-level review. Annual Rev. Organ. Psych. Organ. Behav. 3(1):55–81.Crossref, Google Scholar
- (2004) Innovating mindfully with information technology. MIS Quart. 28(4):553–583.Crossref, Google Scholar
- (2009) Trust in coworkers and trust in organizations. J. Psych. 143(1):45–66.Crossref, Google Scholar
- Tessian (2021) Back to work security behaviors report. Accessed June 24, 2021, https://www.tessian.com/resources/back-to-work-cybersecurity-behaviors-report/.Google Scholar
- (2018) Mindfulness in information technology use: Definitions, distinctions, and a new measure. MIS Quart. 42(3):831–847.Crossref, Google Scholar
- (2020) Effects of sanctions, moral beliefs, and neutralization on information security policy violations across cultures. Inform. Management 57(4):103212.Crossref, Google Scholar
- (2012) Organizational mindfulness and mindful organizing: A reconciliation and path forward. Acad. Management Learn. Educ. 11(4):722–735.Crossref, Google Scholar
- (2016) Overconfidence in phishing email detection. J. Assoc. Inform. Systems 17(11):759–783.Google Scholar
- (2009) Behavioral and policy issues in information systems security: The insider threat. Eur. J. Inform. Systems 18(2):101–105.Crossref, Google Scholar
- (2010) Method variance and marker variables: A review and comprehensive CFA marker technique. Organ. Res. Methods 13(3):477–514.Crossref, Google Scholar
- (2013) Beyond deterrence: An expanded view of employee computer abuse. MIS Quart. 37(1):1–20.Crossref, Google Scholar
- (2002) Affective organizational commitment of workers in chinese joint ventures. J. Management Psych. 17(7):580–598.Google Scholar
- (2002) Prior knowledge and complacency in new product learning. J. Consumer Res. 29(3):416–426.Crossref, Google Scholar
- (2008) Wisecrackers: A theory-grounded investigation of phishing and pretext social engineering threats to information security. J. Amer. Soc. Inform. Sci. Tech. 59(4):662–674.Crossref, Google Scholar
- (2012) Operationalizing multidimensional constructs in structural equation modeling: Recommendations for IS research. Comm. Assoc. Inform. Systems 30:367–412.Google Scholar
- (2022) Reactions to abusive supervision: Neutralization and IS misuse. J. Comput. Inform. Systems 62(3):632–641.Crossref, Google Scholar
- (2021) Can peers help reduce violations of information security policies? The role of peer monitoring. Eur. J. Inform. Systems 32(3):508–528.Crossref, Google Scholar
- (2007) The impact of psychological contract breach on work-related outcomes: A meta-analysis. Personnel Psych. 60(3):647–680.Crossref, Google Scholar
- (2010) Reconsidering Baron and Kenny: Myths and truths about mediation analysis. J. Consumer Res. 37(2):197–206.Crossref, Google Scholar
- (1983) Organizations as institutions. Bacharach S, ed. Research in the Sociology of Organizations (JAI Press, Greenwich, CT), 1–47.Google Scholar

