Role of Social Media in Social Protest Cycles: A Sociomaterial Examination

Published Online:https://doi.org/10.1287/isre.2021.1013

References

  • Ahmed S, Jaidka K (2013) Protests against #delhigangrape on Twitter: Analyzing India’s Arab Spring. EJournal EDemocracy Open Government 5(1):28–58.CrossrefGoogle Scholar
  • Ahuja M, Patel P, Suh A (2018) The influence of social media on collective action in the context of digital activism: An affordance approach. Proc. 51st Hawaii Internat. Conf. Systems Sci. 2018 (Hawaii), 2203–2212.Google Scholar
  • Alterman JB (2011) The revolution will not be tweeted. Washington Quart. 34(4):103–116.CrossrefGoogle Scholar
  • Associated Press (2018) Social media is the new heart of political protests. WTOP. Retrieved October 20, 2018, https://wtop.com/social-media/2018/06/todays-protests-many-voices-social-media-not-1-leader/.Google Scholar
  • Barad K (2003) Posthumanist performativity: Toward an understanding of how matter comes to matter. Signs J. Women Culture Soc. 28(3):801–831.CrossrefGoogle Scholar
  • Barad K (2007) Meeting the Universe Halfway: Quantum Physics and the Entanglement of Matter and Meaning (Duke University Press, Durham, NC).CrossrefGoogle Scholar
  • Bekkers V, Beunders H, Edwards A, Moody R (2011) New media, micromobilization, and political agenda setting: crossover effects in political mobilization and media usage. Inform. Soc. 27(4):209–219.CrossrefGoogle Scholar
  • Belair-Gagnon V, Mishra S, Agur C (2014) Reconstructing the Indian public sphere: Newswork and social media in the Delhi gang rape case. Journalism 15(8):1059–1075.CrossrefGoogle Scholar
  • Bennett WL, Segerberg A (2012) The logic of connective action. Inform. Community Soc. 15(5):739–768.CrossrefGoogle Scholar
  • Bharati P, Lee C, Syed R (2018) Trolls and social movement participation: An empirical investigation. Proc. Twenty-Fourth Amer. Conf. Inform. Systems (Association for Information Systems, New Orleans), 1–5.Google Scholar
  • Bijker WE (1997) Of Bicycles, Bakelites, and Bulbs: Toward a Theory of Sociotechnical Change (MIT Press, Cambridge, MA).Google Scholar
  • Bimber B (2000) The study of information technology and civic engagement. Political Community 17(4):329–333.CrossrefGoogle Scholar
  • Boell SK, Cecez‐Kecmanovic D, Campbell J (2016) Telework paradoxes and practices: The importance of the nature of work. New Tech. Work Employment 31(2):114–131.CrossrefGoogle Scholar
  • Bonilla Y, Rosa J (2015) #Ferguson: Digital protest, hashtag ethnography, and the racial politics of social media in the United States. Amer. Ethnology 42(1):4–17.CrossrefGoogle Scholar
  • Bourdieu P (1991) Language and Symbolic Power (Harvard University Press, Cambridge, MA).Google Scholar
  • Boyd D, Ellison N (2007) Social network sites: Definition, history, and scholarship. J. Comput. Mediated Community 13(1):210–230.CrossrefGoogle Scholar
  • Braccini AM, Sæbø Ø, Federici T (2019) From the blogosphere into the parliament: The role of digital technologies in organizing social movements. Inform. Organ. 29(3):100250.CrossrefGoogle Scholar
  • Brünker F, Wischnewski M, Mirbabaie M, Meinert J (2020) The role of social media during social movements: Observations from the #metoo debate on Twitter. Proc. 53rd Hawaii Inter. Conf. System Sci. (Hawaii), 2356–2365.Google Scholar
  • Callon M (1998) The Laws of the Markets (Blackwell Publishers/Sociological Review).Google Scholar
  • Cecez-Kecmanovic D, Galliers RD, Henfridsson O, Newell S, Vidgen R (2014) The sociomateriality of information systems: Current status, future directions. MIS Quart. 38(3):809–830.CrossrefGoogle Scholar
  • Choudhary A, Hendrix W, Lee K, Palsetia D, Liao WK (2012) Social media evolution of the Egyptian revolution. Comm. ACM 55(5):74–80.CrossrefGoogle Scholar
  • DeLanda M (2006) A New Philosophy of Society: Assemblage Theory and Social Complexity (A&C Black).Google Scholar
  • Deleuze G, Guattari F (1987) A Thousand Plateaus (University of Minnesota Press, Minneapolis).Google Scholar
  • Della Porta D, Mattoni A (2014) Social networking sites in pro-democracy and anti-austerity protests: Some thoughts from a social movement perspective. Trottier D, Fuchs C, eds. Social Media, Politics and the State: Protests, Revolutions, Riots, Crime and Policing in the Age of Facebook, Twitter and YouTube. (Routledge, London), 26.Google Scholar
  • Diani M (1992) The concept of social movement. Sociol. Rev. 40(1):1–25.CrossrefGoogle Scholar
  • Fuchs C (2012) Social media, riots, and revolutions. Capital Class 36(3):383–391.CrossrefGoogle Scholar
  • Fuchs C (2013) Social Media: A Critical Introduction, 2nd ed. (SAGE, Philadelphia).Google Scholar
  • Gamson WA (1992) Talking Politics (Cambridge University Press, Cambridge, UK).Google Scholar
  • Gamson WA (2004) Bystanders, public opinion, and the media. Snow DA, Soule SA, Kriesi H, eds. The Blackwell Companion to Social Movements (Blackwell Publishing Ltd, Oxford, UK), 242–261CrossrefGoogle Scholar
  • Garrett RK (2006) Protest in an information society: A review of literature on social movements and new ICTs. Inform. Comm. Soc. 9(2):202–224.CrossrefGoogle Scholar
  • Gaskin J, Berente N, Lyytinen K, Youngjin Y (2014) Toward generalizable sociomaterial inquiry: A computational approach for zooming in and out of sociomaterial routines. MIS Quart. 38(3):849–872.CrossrefGoogle Scholar
  • George JJ, Leidner DE (2019) From clicktivism to hacktivism: Understanding digital activism. Inform. Organ. 29(3):100249.CrossrefGoogle Scholar
  • Gerbaudo P (2012) Tweets and Streets (PlutoPress, London).Google Scholar
  • Ghannam J (2011) Social Media in the Arab World: Leading up to the Uprisings of 2011 (Center for International Media Assistance, Washington, DC).Google Scholar
  • Ghobadi S, Clegg S (2015) “These days will never be forgotten …”: A critical mass approach to online activism. Inform. Organ. 25(1):52–71.CrossrefGoogle Scholar
  • Gladwell M, Shirky C (2011) From innovation to revolution: Do social media make protests possible? ProQuest. Foreign Affairs 90(2):153–154.Google Scholar
  • Gond JP, Cabantous L, Harding N, Learmonth M (2016) What do we mean by performativity in organizational and management theory? The uses and abuses of performativity. Internat. J. Management Rev. 18(4):440–463.CrossrefGoogle Scholar
  • Goodwin J, Jasper JM (1999) Caught in a winding, snarling vine: The structural bias of political process theory. Sociol. Forum 14(1):27–54.CrossrefGoogle Scholar
  • Harlow S, Benbrook A (2019) How #Blacklivesmatter: Exploring the role of hip-hop celebrities in constructing racial identity on Black Twitter. Inform. Comm. Soc. 22(3):352–368.CrossrefGoogle Scholar
  • Hine C (2000) Virtual Ethnography (SAGE, Philadelphia).CrossrefGoogle Scholar
  • Hine C (2006) The virtual objects of ethnography. Bell D, ed. Cybercultures: Critical Concepts in Media and Cultural Studies (Routledge, London), 286–315.Google Scholar
  • Holland EW (2013) Deleuze and Guattari’s’ A Thousand Plateaus’: A Reader’s Guide (Bloomsbury, London).CrossrefGoogle Scholar
  • Introna LD (2013) Epilogue: Performativity and the becoming of sociomaterial assemblages. de Vaujany FX, Mitev N, eds. Materiality and Space Organizations, Artefacts and Practices, Part of Technology, Work and Organization (Palgrave Macmillan UK, London), 330–342.CrossrefGoogle Scholar
  • Jenkins JC (1983) Resource mobilization theory and the study of social movements. Annu. Rev. Sociol. 9:527–553.CrossrefGoogle Scholar
  • Jones M (2014) A matter of life and death: Exploring conceptualizations of sociomateriality in the context of critical care. MIS Quart. 38(3):895–925.CrossrefGoogle Scholar
  • Jost JT, Barberá P, Bonneau R, Langer M, Metzger M, Nagler J, Sterling J, et al. (2018) How social media facilitates political protest: Information, motivation, and social networks. Political Psych. 39(S1):85–118.CrossrefGoogle Scholar
  • Juris JS (2012) Reflections on #Occupy everywhere: Social media, public space, and emerging logics of aggregation. Amer. Ethnology 39(2):259–279.CrossrefGoogle Scholar
  • Kallinikos J (2011) Governing Through Technology: Information Artefacts and Social Practice (Springer, Berlin).CrossrefGoogle Scholar
  • Kaplan AM, Haenlein M (2010) Users of the world, unite! The challenges and opportunities of social media. Bus. Horizon 53(1):59–68.CrossrefGoogle Scholar
  • Kautz K, Jensen TB (2013) Sociomateriality at the royal court of IS: A jester’s monologue. Inform. Organ. 23(1):15–27.CrossrefGoogle Scholar
  • Kavada A (2016) Social movements and political agency in the digital age: A communication approach. Media Comm. 4(4):8–12.CrossrefGoogle Scholar
  • Kling R, Scacchi W (1982) The web of computing: computer technology as social organization. Yovits MC, ed. Advances in Computers (Elsevier, New York), 1–90.Google Scholar
  • Koopmans R (2007) Protest in time and space: The evolution of waves of contention. Snow DA, Soule SA, Kriesi H, eds. The Blackwell Companion to Social Movements (John Wiley & Sons, Ltd, Hoboken, NJ), 19–46.CrossrefGoogle Scholar
  • Kozinets RV (2015) Netnography: Redefined (SAGE, Philadelphia).Google Scholar
  • Kozinets RV, Handelman JM (2004) Adversaries of consumption: Consumer movements, activism, and ideology. J. Consumer Res. 31(3):691–704.CrossrefGoogle Scholar
  • Langley A (1999) Strategies for theorizing from process data. Acad. Management Rev. 24(4):691–710.CrossrefGoogle Scholar
  • Law J, Urry J (2004) Enacting the social. Econom. Soc. 33(3):390–410.CrossrefGoogle Scholar
  • Lim M (2012) Clicks, cabs, and coffee houses: Social media and oppositional movements in Egypt, 2004–2011. J. Commun. 62(2):231–248.CrossrefGoogle Scholar
  • Lindberg A, Berente N, Gaskin J, Lyytinen K (2016) Coordinating interdependencies in online communities: A study of an open source software project. Inform. Systems Res. 27(4):751–772.LinkGoogle Scholar
  • Lindsey RA (2013) What the Arab Spring Tells Us About the Future of Social Media in Revolutionary Movements (Small Wars J).Google Scholar
  • Markus ML, Rowe F (2018) Is IT changing the world? Conceptions of causality in information systems theorizing. MIS Quart. 42(4):1255–1280.Google Scholar
  • McAdam D (1999) Political Process and the Development of Black Insurgency, 1930-1970 (University of Chicago Press, Chicago).CrossrefGoogle Scholar
  • McAdam D, McCarthy JD, Zald MN (1996) Comparative Perspectives on Social Movements: Political Opportunities, Mobilizing Structures, and Cultural Framings (Cambridge University Press, Cambridge, UK).CrossrefGoogle Scholar
  • McCarthy JD (1996) Constraints and opportunities in adopting, adapting, and inventing. McAdam D, McCarthy JD, Zald MN, eds. Comparative Perspectives on Social Movements: Political Opportunities, Mobilizing Structures, and Cultural Framings (Cambridge University Press, New York), 141–151.CrossrefGoogle Scholar
  • McCarthy JD, Zald MN (1977) Resource Mobilization and social movements: A partial theory. Amer. J. Sociol. 82(6):1212–1241.CrossrefGoogle Scholar
  • McKenna B, Myers MD, Newman M (2017) Social media in qualitative research: Challenges and recommendations. Inform. Organ. 27(2):87–99.CrossrefGoogle Scholar
  • Meek D (2012) YouTube and social movements: A phenomenological analysis of participation, events and cyberplace. Antipode 44(4):1429–1448.CrossrefGoogle Scholar
  • Melucci A (1996) Challenging Codes: Collective Action in the Information Age (Cambridge University Press, Cambridge, UK).CrossrefGoogle Scholar
  • Miranda S, Young A, Yetgin E (2016) Are social media emancipatory or hegemonic? Societal effects of mass media digitization in the case of the SOPA discourse. MIS Quart. 40(2):303–329.CrossrefGoogle Scholar
  • Morris AD, Mueller CM (1992) Frontiers in Social Movement Theory (Yale University Press, New Haven, CT).Google Scholar
  • Müller M (2015) Assemblages and actor-networks: Rethinking socio-material power, politics and space. Geographical Compass 9(1):27–41.CrossrefGoogle Scholar
  • Oh O, Agrawal M, Rao HR (2013) Community intelligence and social media services: A rumor theoretic analysis of tweets during social crises. MIS Quart. 37(2):407–426.CrossrefGoogle Scholar
  • Orlikowski WJ (2007) Sociomaterial practices: Exploring technology at work. Organ. Stud. 28(9):1435–1448.CrossrefGoogle Scholar
  • Orlikowski WJ, Scott SV (2008) 10 sociomateriality: Challenging the separation of technology, work and organization. Acad. Management Ann. 2:433–474.CrossrefGoogle Scholar
  • Pfeffer J, Zorbach T, Carley KM (2014) Understanding online firestorms: Negative word-of-mouth dynamics in social media networks. J. Marketing Comm. 20(1–2):117–128.CrossrefGoogle Scholar
  • Pickerill J (2004) Rethinking political participation. Gibson R, Römmele A, Ward S, eds. Electronic Democracy: Mobilisation, Organisation and Participation Via New ICTs (Routledge, London), 170–193.Google Scholar
  • Poell T (2014) Social media and the transformation of activist communication: exploring the social media ecology of the 2010 Toronto G20 protests. Inform. Comm. Soc. 17(6):716–731.CrossrefGoogle Scholar
  • Poell T, Rajagopalan S (2015) Connecting activists and journalists. Japanese Stud. 16(5):719–733.Google Scholar
  • Polletta F, Jasper JM (2001) Collective identity and social movements. Annu. Rev. Sociol. 27(1):283–305.CrossrefGoogle Scholar
  • Porta DD, Diani M (2009) Social Movements: An Introduction (John Wiley & Sons, Hoboken, NJ).Google Scholar
  • Postill J, Pink S (2012) Social media ethnography: The digital researcher in a messy web. Media Internat. Australia 145(1):123–134.CrossrefGoogle Scholar
  • Scott SV, Orlikowski WJ (2014) Entanglements in practice: Performing anonymity through social media. MIS Quart. 38(3):873–893.CrossrefGoogle Scholar
  • Segerberg A, Bennett WL (2011) Social media and the organization of collective action: Using Twitter to explore the ecologies of two climate change protests. Comm. Rev. 14(3):197–215.CrossrefGoogle Scholar
  • Selander L, Jarvenpaa SL (2016) Digital action repertoires and transforming a social movement organization. MIS Quart. 40(2):331–352.CrossrefGoogle Scholar
  • Shirky C (2011) Political power of social media: Technology, the public sphere sphere, and political change. Foreign Affairs 90:28.Google Scholar
  • Skoric MM, Poor N (2013) Youth engagement in Singapore: The interplay of social and traditional media. J. Broadcasting Electronic Media 57(2):187–204.CrossrefGoogle Scholar
  • Snow D, Benford R (1988) Ideology, frame resonance and participant mobilization. Internat. Soc. Movement Res. 1:197–217.Google Scholar
  • Snow DA, Soule SA, Kriesi H (2007) Mapping the terrain. Snow DA, Soule SA, Kriesi H, eds. The Blackwell Companion to Social Movements (John Wiley & Sons, Ltd, Hoboken, NJ), 3–16.CrossrefGoogle Scholar
  • Snow DA, Rochford EB Jr, Worden SK, Benford RD (1986) Frame alignment processes, micromobilization, and movement participation. Amer. Sociol. Rev. 51(4):464–481.CrossrefGoogle Scholar
  • Stewart M, Schultze U (2019) Producing solidarity in social media activism: The case of My Stealthy Freedom. Inform. Organ. 29(3):100251.CrossrefGoogle Scholar
  • Tarrow S (1988) National politics and collective action: Recent theory and research in Western Europe and the United States. Annu. Rev. Sociol. 14(1):421–440.CrossrefGoogle Scholar
  • Tarrow SG (1989) Struggle, Politics, and Reform: Collective Action, Social Movements and Cycles of Protest (Center for International Studies, Cornell University).Google Scholar
  • Tarrow S (1998) Power in Movement: Social Movements and Contentious Politics (Cambridge University Press, New York).CrossrefGoogle Scholar
  • Tarrow S (2011) Global, Conventional and Warring Movements and the Suppression of Contention (Themes Contentious Political Res).Google Scholar
  • Taylor V, Dyke NV (2004) “Get up, stand up”: Tactical repertoires of social movements. Snow DA, Soule SA, Kriesi H, eds. The Blackwell Companion to Social Movements (Wiley-Blackwell), 262–293.CrossrefGoogle Scholar
  • Tilly C (1978) From Mobilization to Revolution (Addison-Wesley Pub. Co.).Google Scholar
  • Tucker I, Goodings L (2014) Mediation and digital intensities: Topology, psychology and social media. Soc. Sci. Inform. (Paris) 53(3):277–292.CrossrefGoogle Scholar
  • Tufekci Z, Wilson C (2012) Social media and the decision to participate in political protest: Observations from Tahrir Square. J. Comm. 62(2):363–379.CrossrefGoogle Scholar
  • Turner RH, Killian LM (1987) Collective Behavior, 3rd ed. (Prentice-Hall, Inc, Englewood Cliffs, NJ).Google Scholar
  • Vaast E, Walsham G (2013) Grounded theorizing for electronically mediated social contexts. Eur. J. Inform. Systems 22(1):9–25.CrossrefGoogle Scholar
  • Vaast E, Safadi H, Lapointe L, Negoita B (2017) Social media affordances for connective action: An examination of microblogging use during the gulf of Mexico oil spill. MIS Quart. 41(4):1179–1205.CrossrefGoogle Scholar
  • Valenzuela S, Correa T, de Zúñiga HG (2018) Ties, likes, and tweets: Using strong and weak ties to explain differences in protest participation across Facebook and Twitter use. Political Comm. 35(1):117–134.CrossrefGoogle Scholar
  • Van de Donk W, Loader BD, Nixon PG, Rucht D (2004) Cyberprotest: New Media, Citizens and Social Movements (Routledge, London).CrossrefGoogle Scholar
  • Van de Ven AH, Poole MS (2005) Alternative approaches for studying organizational change. Organ. Stud. 26(9):1377–1404.CrossrefGoogle Scholar
  • Van Laer J, Van Aelst P (2010) Internet and social movement action repertoires. Inform. Comm. Soc. 13(8):1146–1171.CrossrefGoogle Scholar
  • Yetgin E, Young A, Miranda S (2012) Cultural production of protest frames and tactics: Cybermediaries and the SOPA movement. Thirty Third Internat. Conf. Inform. Systems, Orlando, FL, 1–20. Google Scholar
  • Young A, Selander L, Vaast E (2019) Digital organizing for social impact: Current insights and future research avenues on collective action, social movements, and digital technologies. Inform. Organ. 29(3):100257.CrossrefGoogle Scholar
  • Yuce S, Agarwal N, Wigand RT (2015) Women’s right to drive: Spillover of brokers, mobilization, and cyberactivism. Agarwal N, Xu K, Osgood N, eds. Internat. Conf. Soc. Comput. Behav. Cultural Model. Prediction, Part of Lecture Notes in Computer Science, vol. 9021 (Springer, Berlin), 232–242.Google Scholar
  • Zachariadis M, Scott S, Barrett M (2013) methodological implications of critical realism for mixed-methods research. MIS Quart. 37(3):855–879.CrossrefGoogle Scholar
  • Zheng Y, Yu A (2016) Affordances of social media in collective action: the case of Free Lunch for Children in China. Inform. Systems J. 26(3):289–313.CrossrefGoogle Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.