Enabling Software Development Team Performance During Requirements Definition: A Behavioral Versus Technical Approach
Published Online:1 Jun 1998https://doi.org/10.1287/isre.9.2.101
References
- Boundary spanning roles and organization structure. Acad. Management Rev. (1977) April 217 230 Google Scholar
- , Carlos . Roles in technical communication networks. Rev. Inform. Sciences (1969) (Basic Books, New York) Google Scholar
- Communication networks in R&D laboratories. R&D Management (1970) 1 14 21 Crossref, Google Scholar
- Managing the Flow of Technology (1977) (MIT Press, Cambridge, MA) Google Scholar
- Managing the Flow of Technology: Technology Transfer and the Dissemination of Technological Information Within the R&D Organization (1984) (MIT Press, Cambridge, MA) Google Scholar
- Measures of inequality. Amer. Sociological Rev. (1978) 43 865 880 Crossref, Google Scholar
- The decomposition of effect in path analysis. Amer. Sociological Rev. (1975) 40 37 47 Crossref, Google Scholar
- , Hendrick C. Groups in organizations: Extending laboratory models. Annual Review of Personality and Social Psychology: Group and Intergroup Processes (1987) (Sage Publications, Beverly Hills, CA) Google Scholar
- Beyond task and maintenance: Defining external functions in groups. Group and Organ. Stud. (1988) 13 4 468 494 Crossref, Google Scholar
- , Galegher , Kraut , Egido . Information technology and work groups: The case of new product teams. Intellectual Teamwork (1990a) (Lawrence Erlbaum Associates, Hillsdale, NJ) Google Scholar
- Improving the performance of new product teams. Res. Tech. Management (1990b) 25 29 . March–April Google Scholar
- Beyond boundary spanning: Managing external dependence in product development teams. J. High Tech. Management Res. (1990c) 1 2 119 135 Crossref, Google Scholar
- Demography and design: Predictors of new product team performance. Organ. Sci. (1992) 3 3 321 341 Link, Google Scholar
- Interpersonal barriers to decision making. Harvard Bus. Rev. (1966) 44 84 97 Google Scholar
- Moderator variables: A clarification of conceptual, analytic and psychometric issues. Organ. Behavior Human Performance (1982) 29 143 174 Crossref, Google Scholar
- , Maccoby E. E. , Newcomb T. M. , Hartley E. L. Task roles and social roles in problem-solving groups. Social Psychology (1991) 3rd ed. (Hot, Rinehart & Winston, New York) Google Scholar
- Reuse and productivity in integrated computer-aid software engineering: An empirical study. MIS Quart. (1991) September 374 401 Google Scholar
- The impact of role variables on is personnel work attitudes and intentions. MIS Quart. (1985) December 341 356 Google Scholar
- Supporting the information technology champion. MIS Quart. (1991) September 355 372 Google Scholar
- The emergence of norms in competitive decision making groups. Admin. Sci. Quart. (1985) 30 350 372 Crossref, Google Scholar
- Software Engineering Economics (1981) (Prentice Hall Inc., Englewood Cliffs, NJ) Google Scholar
- Improving software productivity. Computer (1987) September 43 57 Google Scholar
- The process and product of system design. Management Sci. (1978) 24 9 887 898 Link, Google Scholar
- Personality characteristics of MIS project teams: An empirical study and action-research design. MIS Quart. (1982) 6 4 Google Scholar
- MIS problems and failures: A socio-technical perspective. MIS Quart. (1977) Sept. 17 28 Google Scholar
- Performance and consensus. Strategic Management J. (1980) 1 227 248 Crossref, Google Scholar
- Strategic decision processes in high velocity environments: Four cases in the microcomputer industry. Management Sci. (1988) 34 816 835 Link, Google Scholar
- No silver bullet, essence and accidents of software engineering. Computer (1987) April 10 19 Google Scholar
- Effects of team building and goal setting on productivity: A field experiment. Acad. Management J. (1986) 29 305 328 Crossref, Google Scholar
- Evaluating software engineering technologies. IEEE Trans. Software Engrg. (1987) SE-13 7, July 845 851 Crossref, Google Scholar
- Computer glitch. The Wall Street Journal (1988) January 12 Google Scholar
- Some structured analysis techniques. DataBase (1979) 10 3 16 23 Google Scholar
- A framework for integrated CASE. IEEE Software (1992) March 18 22 Google Scholar
- A power prime. Psych. Bull. (1992) 112 1 155 159 Crossref, Google Scholar
- Statistical Power Analysis for the Behavioral Science (1988) 2nd ed. (Lawrence Erlbaum Associates, Hillsdale, NJ) Google Scholar
- A Social Psychology of Group Processes for Decision Making (1964) (Wiley, New York) Google Scholar
- Technology-process fit: Perspectives on achieving prototyping effectiveness. J. Management Inform. Systems (1991) 7 3 Crossref, Google Scholar
- System development: An empirical study of user communication. DataBase (1984) . Spring Google Scholar
- A field study of the software design process for large systems. Comm. ACM (1988) 31 11 1268 1286 Crossref, Google Scholar
- Strategies for information requirements determination. IBM Systems J. (1982) 21 4 30 Crossref, Google Scholar
- Selective perceptions in executives. Sociometry (1958) 21 140 144 Crossref, Google Scholar
- Information systems success: The quest for the dependent variable. Inform. Systems Res. (1992) 3 1 60 95 Link, Google Scholar
- A foundation for the study of group decision support systems. Management Sci. (1987) 33 5 589 609 Link, Google Scholar
- New products in old organizations: The myth of the better mousetrap in search of the beaten path. (1987) . Ph.D. dissertation, Sloan School of Management, MIT, Cambridge, MA Google Scholar
- Team Building: Issues and Alternatives (1977) (Addison-Wesley, Reading, MA) Google Scholar
- User influence and the success of MIS projects. Human Relations (1977) 30 7 Crossref, Google Scholar
- , Nissen H. E. , Klein H. K. , Hirschheim R. Measuring group process in software design teams. Information Systems Research: Contemporary Approaches and Emergent Traditions (1991) Google Scholar
- Computer Aided Software Engineering (1990) (Prentice Hall, Englewood Cliffs, NJ) Google Scholar
- Time and transition in work teams: Toward a new model of group development. Acad. Management J. (1988) 31 1 9 41 Crossref, Google Scholar
- Marking time: Predictable transitions in task groups. Acad. Management J. (1989) 32 2 274 309 Crossref, Google Scholar
- Software's chronic crisis. Sci. Amer. (1994) September 86 95 Google Scholar
- Groups in context: A model of task group effectiveness. Admin. Sci. Quart. (1984) 29 499 517 Crossref, Google Scholar
- Impact of task and technology on group performance. Designing Effective Work Groups (1986) (Jossey-Bass, San Francisco, CA) Google Scholar
- , Cummins L. L. , Staw B. M. Understanding groups in organizations. Research in Organizational Behavior (1987) (JAI Press, Greenwich, CT) Google Scholar
- Development of computer based information system: A communications framework. DataBase (1986) 17 3 Google Scholar
- The psychology of self-management in organizations. 89 136 Google Scholar
- Group influences on individuals. 1455 1525 . In text Chapter 33 Google Scholar
- , Berkowitz Leonard . Group tasks, group interaction process and group performance effectiveness: A review and proposed integration. Advances in Experimental Social Psychology (1975) (Academic Press, New York) Crossref, Google Scholar
- A normative model of work team effectiveness. (1983) . Technical report #2, School of Organization and Management, Research Program on Group Effectiveness, Yale University, New Haven, CT Google Scholar
- Work Redesign (1980) (Addison-Wesley, Reading, MA) Google Scholar
- The interaction of task design and group performance strategies in determining group effectiveness. Organ. Behavior and Human Performance (1976) 16 350 365 Crossref, Google Scholar
- Involvement as a predictor of performance in IS planning and design. (1988) . Working paper, MIT Sloan School of Management, Cambridge, MA Google Scholar
- Managing the IS design environment: A research framework. (1987) . Working paper, MIT Sloan School of Management, Cambridge, MA Google Scholar
- Dimensions of I/S planning and design technology. Inform. System Res. (1990) 1 3 227 254 Link, Google Scholar
- Managing I/S design teams: A control theories perspective. Management Sci. (1992) 38 6 757 777 Link, Google Scholar
- Applying experimental research on group problem solving to organizations. J. Appl. Behavioral Sci. (1979) 15 375 391 Crossref, Google Scholar
- Coordination system technology as the basis for a programming environment. Electr. Comm. (1983) 51 4 307 314 Google Scholar
- Requirements gathering: The human factor. Comm. ACM (1995) 38 5 31 32 Crossref, Google Scholar
- Moderator variables in leadership research. Acad. Management Rev. (1986) 2 88 102 Crossref, Google Scholar
- An investigation into the managerial roles and career paths of gatekeepers and project supervisors in a major R&D facility. R&D Management (1981) 11 103 110 Crossref, Google Scholar
- An agenda for research in the managerial evaluation of computer-aided software engineering (CASE) tool impacts. Proc. 22nd Annual Hawaii Internat. Conf. System Science (1989) 219 228 . Hawaii Crossref, Google Scholar
- A Guide to Econometrics (1985) 2nd ed. (MIT Press, Cambridge, MA) Google Scholar
- Interpersonal Processes in Groups and Organizations (1978) (AHM, Publishing Arlington Heights, IL) Google Scholar
- Dynamic metasystems for information systems development. Proc. Fifth Internat. Conf. Information Systems (1984) Tucson, AZ 187 204 Google Scholar
- Computer-based systems for cooperative work and group decision making. ACM Comput. Surveys (1988) 20 2 115 146 Crossref, Google Scholar
- Coordination in software development. Comm. ACM 38 3 69 81 Crossref, Google Scholar
- Managing IS planning and design teams: A control theory perspective. (1989) . Doctoral dissertation, Sloan School of Management, MIT, Cambridge, MA Google Scholar
- Progress in small group research. Ann. Rev. Psych. (1990) 41 585 634 Crossref, Google Scholar
- The factors behind successful IT innovation. (1987) . Working paper RDP 87/9, Oxford Institute for Information Management, Templeton College, Oxford, England Google Scholar
- Latent Variables Models (1987) (Lawrence Erlbaum Associates, Hillsdale, NJ) Google Scholar
- What is coordination theory? (1988) . Working paper #2051-88, Sloan School of Management, MIT, Cambridge, MA Google Scholar
- Organizations (1958) (John Wiley & Sons, New York) Google Scholar
- Power, politics, and MIS implementation. Comm. ACM (1983) 26 8 430 444 Crossref, Google Scholar
- Structured Techniques: The Basis for CASE (1988) (Prentice-Hall, Englewood Cliffs, NJ) Google Scholar
- Groups: Interaction and Performance (1984) (Prentice-Hall, Englewood Cliffs, NJ) Google Scholar
- Time, interaction, and performance (TIP): A theory of groups. Small Group Res. (1991) 22 147 174 Crossref, Google Scholar
- Applied Linear Statistical Models (1985) 2nd ed. (Irwin, Homewood, IL) Google Scholar
- CASE productivity perceptions of software engineering professionals. Comm. ACM (1989) 32 9 1102 1108 Crossref, Google Scholar
- SPSS—X Advanced Statistics Guide (1988) 2nd ed. (SPSS Inc., Chicago, IL) Google Scholar
- Psychometric Theory (1967) (McGraw-Hill, New York) Google Scholar
- , Kerr Steven . Organizational communication. Organizational Behavior (1979) (Columbus, OH) . Grid Google Scholar
- Work group demography, social integration, and turnover. Admin. Sci. Quart. (1989) 34 21 37 Crossref, Google Scholar
- Division among the ranks: The social implications of CASE tools for systems developers. Proc. Tenth Internat. Conf. on Information Systems (1990) Boston, MA Google Scholar
- Multiple Regression in Behavioral Research (1982) 2nd ed. (Holtz, Rinehart, & Winston, New York) Google Scholar
- A framework for the comparative analysis of organizations. Amer. Sociological Rev. (1967) 32 194 208 Crossref, Google Scholar
- Merger as a response to organizational interdependence. Admin. Sci. Quart. (1972) 17 382 394 Crossref, Google Scholar
- , Mizruchi M. S. , Schwartz M. A resource dependence perspective on intercorporate relations. Structural Analysis of Business (1986) (Academic Press, New York) Google Scholar
- Hospital demography and turnover among nurses. Indust. Relations (1987) 36 158 173 Google Scholar
- The External Control of Organizations: A Resource Dependence Perspective (1978) (Harper & Row, New York) Google Scholar
- Developmental trends in small groups. Sociometry (1959) 22 162 174 Crossref, Google Scholar
- On measuring organizational properties: Methodological issues in the use of key informants. (1981) . Working paper, Graduate School of Business, Stanford University, Stanford, CA Google Scholar
- Conflict management in a computer supported meeting environment. Management Sci. (1991) 37 8 926 953 Link, Google Scholar
- The process of problem finding. Indust. Management Rev. (1969) 11 1 19 Google Scholar
- Software Engineering: A Practitioner's Approach (1982) (Prentice-Hall, Englewood Cliffs, NJ) Google Scholar
- Factors affecting software developers' performance: An integrated approach. MIS Quart. (1992) 395 409 Crossref, Google Scholar
- An empirical investigation of factors influencing the success of customer-oriented strategic systems. Inform. Systems Res. (1990) 1 3 325 347 Link, Google Scholar
- Group process and conflict in system development. Management Sci. (1989) 35 10 1172 1191 Link, Google Scholar
- Winning with Telecommunications: An Approach for Corporate Strategy (1988) (International Center for Information Technologies, Washington, DC) Google Scholar
- An organizational learning approach for corporate strategy. (1984) (International Center for Information Technologies, Washington, DC) Google Scholar
- The effects of variations in capabilities of GDSS designs on management of cognitive conflict in groups. Inform. System Res. (1992) 3 3 224 250 Link, Google Scholar
- The Interpersonal Underworld (1966) (Science and Behavior Books, Palo Alto, CA) Google Scholar
- Programmer productivity and the Delphi technique. Datamation (1974) 20 5 Google Scholar
- Measuring influence in organizational purchase decisions. J. Marketing Res. (1982) 19 165 181 Crossref, Google Scholar
- Connections: New Ways of Working in the Networked Organization (1991) (MIT Press, Cambridge, MA) Google Scholar
- Group productivity, drive, and cohesiveness. Organ. Behavior and Human Performance (1972) 8 36 43 Google Scholar
- Structure, technology, and dependence on a parent organization: Organizational and environmental correlates of individual responses. J. Appl. Psych. (1979) 64 675 687 Crossref, Google Scholar
- Organizations in Action (1967) (McGraw-Hill, New York) Google Scholar
- Structured Methods: Merging Models, Technologies, and CASE (1994) (McGraw Hill, New York) Google Scholar
- A role set analysis of managerial reputation. Organ. Behavior and Human Performance (1984) 34 64 96 Crossref, Google Scholar
- Special boundary roles in the innovation process. Admin. Sci. Quart. (1977) 22 587 605 Crossref, Google Scholar
- Work characteristics and subunit communication structure: A contingency analysis. Admin. Sci. Quart. (1979) 24 82 98 Crossref, Google Scholar
- Group decision making and effectiveness: An experimental study. (1974) (Graduate School of Business Administration, Kent State University, Kent, OH) . The Comparative Administration Research Institute of the Center for Business and Economic Research Google Scholar
- Measurement of business economic performance: An examination of method convergence. J. Management (1987) 13 1 109 122 Crossref, Google Scholar
- CASE tools as collaborative support technologies. Comm. ACM (1995) 30 1 83 95 Crossref, Google Scholar
- An investigation of the problem solving behavior of systems analysts. (1981) . Unpublished Ph.D. dissertation, University of Minnesota, Minneapolis, MN Google Scholar
- Finding and fostering innovative applications of information technology: The US perspective. Part II: The lessons. (1988) . Working paper, International Center for Information Technologies, Washington DC Google Scholar
- The New Leadership: Managing Participation in Organizations (1988) (Prentice-Hall, Englewood Cliffs, NJ) Google Scholar
- Inside a software design team: Knowledge acquisition, sharing and integration. Comm. ACM (1993) 36 10 68 77 Crossref, Google Scholar
- The role of the environment and behavioral uncertainty as a mediator of situation-performance relationships. Acad. Management Rev. (1980) 23 38 60 Crossref, Google Scholar
- Information systems development success: Perspectives from project team participants. MIS Quart. (1986) 10 215 223 Crossref, Google Scholar
- . Systems Analysis and Design (1989) (Richard Irwin, Boston, MA) Google Scholar
- Organizational Intelligence (1967) (Basic Books, New York) Google Scholar
- Understanding Computers and Cognition (1986) (Ablex Publishing Company, Norwood, NJ) Google Scholar
- The Decline and Fall of the American Programmer (1993) (Yourdon Press, Englewood Cliffs, NJ) Google Scholar
- Techniques of Program Structure and Design (1975) (Prentice Hall, Englewood Cliffs, NJ) Google Scholar
- Managing the Structured Technique: Strategies for Software Development in the 1990s (1989) (Yourdon Press/Prentice Hall, New York) Google Scholar
- Leadership in Organizations (1976) 2nd ed. (Prentice Hall, Englewood Cliffs, NJ) Google Scholar
- Computer support of group decision making: A communication based investigation. MIS Quart. (1988) 12 4 625 644 Crossref, Google Scholar
- The effectiveness of external information channels in facilitating innovation within software development groups. MIS Quart. (1983) 4 43 58 Crossref, Google Scholar

