Attention Shaping and Software Risk—A Categorical Analysis of Four Classical Risk Management Approaches

Published Online:https://doi.org/10.1287/isre.9.3.233

References

  • Adler S. Risk-making management. Bus. Horizons (1980) 23 2 11 14 CrossrefGoogle Scholar
  • Alter S. , Ginzberg M. Managing uncertainty in MIS implementation. Sloan Management Rev. (1978) Fall 23 31 Google Scholar
  • Andersen N. E. , Kensing F. , Lassen M. , Lundin J. , Mathiassen L. , Munk-Madsen A. , Sørgaard P. Professional Systems Development: Experience, Ideas, and Action (1990) (Prentice-Hall, Englewood Cliffs, NJ) Google Scholar
  • Arrow K. J. Aspects of the Theory of Risk Bearing (1965) (Yrjö Janssonin Säätiä, Helsinki, Finland) Google Scholar
  • Ashby W. R. An Introduction to Cybernetics (1956) (Penguin Books, London) CrossrefGoogle Scholar
  • Barki H. , Rivard S. , Talbot H. Towards an assessment of software development risk. J. Management Inform. Systems (1993) 10 2 203 225 CrossrefGoogle Scholar
  • Beath C. M. Strategies for managing MIS projects: A transaction cost approach. Proc. 4th Internat. Conf. on Information Systems (1983) Houston, TX 133 147 Google Scholar
  • Beath C. M. Managing the user relationship in information systems development projects: A transaction governance approach. Proc. 8th International Conf. on Information Systems (1987) Pittsburgh, PA 415 427 Google Scholar
  • Beath C. M. , Orlikowski W. The contradictory structure of systems development methodologies: Deconstructing the IS-user relationship in information engineering. Inform. Systems Res. (1994) 5 4 350 377 LinkGoogle Scholar
  • Bell D. Disappointment in decision making. Oper. Res. (1985) 33 1 27 LinkGoogle Scholar
  • Berger P. , Luckmann T. The Social Construction of Reality—A Treatise in the Sociology of Knowledge (1967) (Penguin Books, London) Google Scholar
  • Beynon-Davis P. Information systems failure: The case of LASCAD project. Eur. J. Inform. Systems (1995) 4 3 171 184 CrossrefGoogle Scholar
  • Bjørn-Andersen N. , Markus L. Power over users: Its exercise by systems professionals. Comm. ACM (1993) 30 6 Google Scholar
  • Blokdijk A. , Blokdijk P. Planning and Design of Information Systems (1987) (Academic Press, New York) Google Scholar
  • Boehm B. W. A spiral model of software development and enhancement. Computer (1988) May 61 71 Google Scholar
  • Boehm B. W. Software Risk Management (1989) (IEEE Computer Society Press, Los Calamitos, CA) . Tutorial CrossrefGoogle Scholar
  • Boehm B. W. Software risk management: Principles and practices. IEEE Software (1991) January 32 41 Google Scholar
  • Boehm B. W. , Ross R. Theory-W software project management: Principles and examples. IEEE Trans. Software Engrg. (1989) 15 7 902 916 CrossrefGoogle Scholar
  • Boland R. In Search for Management Information Systems: Explorations of Self and Organization (1992) . Unpublished Working paper, Weatherhead School of Management, Case Western Reserve University, Pittsburgh, PA Google Scholar
  • Borum F. , Christiansen J. Actors and structure in IS projects: What makes implementation happen. Scandinavian J. Management Stud. (1993) 7 2 102 130 Google Scholar
  • Bromiley P. , Curley S. , Yates J. F. Individual differences in risk taking. Risk Taking Behavior (1992) (Wiley, Chichester) 87 132 Google Scholar
  • Brooks F. The Mythical Man-Month (1974) (Prentice-Hall, Englewood-Cliffs, NJ) Google Scholar
  • Burns R. , Dennis A. Selecting an appropriate application development methodology. Database (1985) Fall 19 23 Google Scholar
  • Caufield C. An Integrative Research Review of the Relationship Between the Technology and the Structure—A Meta-Analytic Synthesis (1989) . Ph.D. thesis, University of Iowa Google Scholar
  • Charette R. N. Software Engineering Risk Analysis and Management (1989) (McGraw-Hill, New York) Google Scholar
  • Ciborra C. , Bracchi G. , Wysong E. M. , et al. Systems development and auditing in turbulent contexts: Towards new participative approach. Information Systems Auditing (1983) (North-Holland, Amsterdam) 41 52 Google Scholar
  • Ciborra C. , Lanzara G. F. , Klein H. , et al. Formative contexts of systems design. Information Systems Development for Human Progress (1987) (North-Holland, Amsterdam) 27 52 Google Scholar
  • Cooprider J. G. , Henderson J. C. Technology—Process fit: Perspectives on achieving prototyping effectiveness. J. Management Inform. Systems (1991) 7 3 67 87 CrossrefGoogle Scholar
  • Curtis B. , Krasner H. , Iscoe N. A field study of the software design process for large systems. Comm. ACM (1988) 31 11 1268 1287 CrossrefGoogle Scholar
  • Curtis B. , Kellner M. , Over J. Process modeling. Comm. ACM (1992) 35 9 75 90 CrossrefGoogle Scholar
  • Cyert R. , March J. A Behavioral Theory of the Firm (1963) (Prentice-Hall, Englewood Cliffs, NJ) Google Scholar
  • Davis G. B. Strategies for information requirements determination. IBM Systems J. (1982) 21 1 4 30 CrossrefGoogle Scholar
  • Davis G. B. , Olson M. H. Management Information Systems—Conceptual Foundations, Structure, and Development (1985) (McGraw-Hill, New York) Google Scholar
  • Davis G. B. , Lee A. S. , Nickles K. R. , Chatterjee S. , Hartung R. , Wu Y. Diagnosis of an information system failure: A framework and interpretive process. Inform. & Management (1992) 23 2 293 318 CrossrefGoogle Scholar
  • DeMarco T. , Lister T. Peopleware—Principles of Project Management (1987) (Prentice-Hall, Englewood-Cliffs, NJ) Google Scholar
  • DeSalabert A. , Newman M. , Doukidis G. , et al. Regaining control: The case of spanish air traffic control system-SACTA. Proc. 3rd European Conf. on Information Systems (1995) 1171 1180 Google Scholar
  • Earl M. Information Management Strategy (1987) (Prentice-Hall, Englewood-Cliffs, NJ) Google Scholar
  • Euromethod Version 1 (1996) . EuroMethod, European Commission, Information available at http://www.fast.de/Euromethod/ Google Scholar
  • Fairley R. Risk management for software projects. IEEE Software (1994) May 57 67 Google Scholar
  • Fischoff B. , Lichtenstein S. , Slovic P. , Derby S. , Keeney R. Acceptable Risk (1981) (Cambridge University Press, New York) Google Scholar
  • Fischoff B. , Watson S. , Hope C. Defining risk. Policy Sci. (1984) 17 123 139 CrossrefGoogle Scholar
  • Galbraith J. Organization Design (1977) (Addison-Wesley, Reading, MA) Google Scholar
  • Gersick C. Revolutionary change theories: A multilevel exploration of the punctuated equilibrium paradigm. Acad. Management Rev. (1991) 16 1 10 36 CrossrefGoogle Scholar
  • Gervin D. , Nystrom P. , et al. Relationships between structure and technology. Handbook of Organizational Design (1981) (Oxford University Press, London) 3 38 Google Scholar
  • Ginzberg M. Early diagnosis of MIS implementation failure: Promising results and unanswered questions. Management Sci. (1981) 27 4 459 478 LinkGoogle Scholar
  • Grover V. , Lederer A. L. , Sabherwal R. Recognizing the politics of MIS. Inform. & Management (1988) 14 145 156 CrossrefGoogle Scholar
  • Henderson J. , Lee S. Managing I/S design teams: A control theories perspective. Management Sci. (1992) 38 6 757 777 LinkGoogle Scholar
  • Hirschheim R. , Newman M. Symbolism and information systems development: Myth, metaphor, magic. Inform. Systems Res. (1991) 2 1 29 62 LinkGoogle Scholar
  • Humphrey W. Managing the Software Process (1989) (Addison-Wesley, Reading, MA) Google Scholar
  • Humphrey W. , Snyder T. , Willis R. Software process improvement at hughes aircraft. IEEE Software (1991) 11 7 11 23 CrossrefGoogle Scholar
  • Iivari J. A paradigmatic analysis of contemporary schools of IS development. Eur. J. Inform. Systems (1991) 1 4 249 272 CrossrefGoogle Scholar
  • Jarke M. , Pohl K. , Prakash N. , et al. Vision driven system engineering. Information Systems Development Process (1992) (North-Holland, Amsterdam) 3 20 Google Scholar
  • Jones M. , Walsham G. , Kendall K. , et al. The limits of knowable: Organizational and design knowledge in systems development. The Impact of Computer Supported Technologies on Information Systems Development (1992) (North-Holland, Amsterdam) 195 212 Google Scholar
  • Kahnemann D. , Tversky A. Variants of uncertainty. Cognition (1982) 11 143 157 CrossrefGoogle Scholar
  • Keen P. G. W. Information systems and organizational change. Comm. ACM (1981) 24 1 24 33 CrossrefGoogle Scholar
  • Keen P. G. W. , Scott-Morton S. Decision-Support Systems: An Organizational Perspective (1978) (Addison-Wesley, Reading, MA) Google Scholar
  • Keil M. Pulling the plug: Software project management and the problem of project escalation. MIS Quart. (1995) 19 4 421 448 CrossrefGoogle Scholar
  • Keil M. , Mixon R. Understanding runaway IT projects: Preliminary results from a program of research based on escalation theory. Proc. 27th HICSS (1994) IEEE Computer Society Press, Los Calamitos, CA CrossrefGoogle Scholar
  • Kendall K. , Lyytinen K. , DeGross J. The Impact of Computer Supported Technologies on Information Systems Development (1992) (North-Holland, Amsterdam) Google Scholar
  • Kwon T. H. , Zmud R. , Boland R. , et al. Unifying the fragmented models of information systems implementation. Critical Issues in Information Systems Research (1987) (Wiley, Chichester) 227 251 Google Scholar
  • Leavitt H. J. Applied organization change in industry: Structural, technical, and human approaches. New Perspectives in Organizational Research (1964) (Wiley, Chichester) 55 71 Google Scholar
  • Lehtinen E. , Lyytinen K. , Docherty P. , et al. Seven mortal sins of systems work. Information Systems for Organizational Productivity—Participation and Beyond (1986) (North-Holland, Amsterdam) 63 79 . (63–79) Google Scholar
  • Lucas H. Implementation—The Key to Successful Information Systems (1981) (Columbia University Press, New York) Google Scholar
  • Lucas H. , Goldberg , et al. Alternative structures for the management of information processing. On the Economics of Information Processing (1982) 2 (Wiley, New York) Google Scholar
  • Lundeberg M. , Goldkuhl G. , Nilsson A. Information Systems Development: A Systematic Approach (1981) (Prentice-Hall, Englewood Cliffs, NJ) Google Scholar
  • Lyytinen K. Different perspectives on information systems: Problems and solutions. ACM Computing Surveys (1987) 19 1 5 44 CrossrefGoogle Scholar
  • Lyytinen K. Expectation failure concept and system's analysts' view of information system failures: Results of an exploratory study. Inform. & Management (1988) 14 45 56 CrossrefGoogle Scholar
  • Lyytinen K. , Hirschheim R. Information systems failures—A survey and classification of the empirical literature. Oxford Surveys in Information Technology (1987) 4 (Oxford University Press, England) 257 309 Google Scholar
  • Lyytinen K. , Mathiassen L. , Ropponen J. A framework for software risk management. J. Inform. Tech. (1996) 11 4 275 285 CrossrefGoogle Scholar
  • MacCrimmon K. , Wehrung D. Taking Risks: The Management of Uncertainty (1986) (Free Press, New York) Google Scholar
  • March J. Variable risk preferences and adaptive aspirations. J. Econom. Behavior and Organ. (1988) Google Scholar
  • March J. , Shapira Z. Managerial perspectives on risk and risk-taking. Management Sci. (1987) 33 LinkGoogle Scholar
  • March J. , Sproull L L. , Tamuz M. Learning from samples of one or fewer. Organ. Sci. (1991) 2 1 1 13 LinkGoogle Scholar
  • Markus L. Power Politics and MIS implementation. Comm. ACM (1983) 26 430 444 CrossrefGoogle Scholar
  • Markus L. , Robey D. The organizational validity of management information systems. Human Relations (1983) 36 3 203 226 CrossrefGoogle Scholar
  • Markus L. , Keil M. If we build it, they will come: Designing information systems that users want to use. Sloan Management Rev. (1994) 11 25 Google Scholar
  • Mathiassen L. , Stage J. The principle of limited reduction in software design. Inform., Tech., and People (1992) 6 2–3 171 185 Google Scholar
  • McFarlan W. Portfolio approach to information systems. J. Systems Management (1982) January 12 19 Google Scholar
  • Mohr L. B. Explaining Organizational Behavior (1982) (Jossey-Bass, San Francisco) Google Scholar
  • Mumford E. Designing Human Systems (1983) (Manchester Business School, Manchester, U.K) Google Scholar
  • Neo B. S. , Leong K. Managing risks in information technology projects: A case study of tradenet. J. Inform. Tech. Management (1994) 15 3 20 45 Google Scholar
  • Newman M. , Noble F. User interaction as an interaction process: A case study. Inform. Systems Res. (1990) 1 1 89 113 LinkGoogle Scholar
  • Newman M. , Robey D. A social process model of user-analyst relationships. MIS Quart. (1992) 16 2 249 265 CrossrefGoogle Scholar
  • Nidumolu S. The effect of coordination and uncertainty on software project performance: Residual performance risk as an intervening variable. Inform. Systems Res. (1995) 6 3 191 219 LinkGoogle Scholar
  • Orlikowski W. CASE tools as organizational change: Investigating incremental and radical changes in systems development. MIS Quart. (1993) 17 3 309 340 CrossrefGoogle Scholar
  • Oz E. When professional standards are lax—The confirm failure and its lessons. Comm. ACM (1994) 37 10 29 36 CrossrefGoogle Scholar
  • Parnas D. L. , Clements P. A rational design process: How and why to fake it. IEEE Trans. on Software Engrg. (1986) 12 2 251 257 CrossrefGoogle Scholar
  • Perrow C. Normal Accidents: Living with High-Risk Technologies (1984) (Basic Books, New York) Google Scholar
  • Roberts K. New Challenges to Understanding Organizations (1993) (MacMillan, New York) Google Scholar
  • Ropponen J. , Lyytinen K. How software risk management can improve systems development—An explorative survey. Eur. J. Inform. Systems (1997) 6 1 41 50 CrossrefGoogle Scholar
  • Saarinen T. , Vepsäläinen A. , Saarinen T. Managing risk of system implementation. Success of Information Systems—Evaluation of Development Projects and the Choice of Procurement and Implementation Strategies (1993a) 91 117 . Ph.D. thesis, Helsinki School of Economics and Business Administration, Helsinki, Finland Google Scholar
  • Saarinen T. , Vepsäläinen A. , Saarinen T. Procurement strategies for information systems. Success of Information Systems—Evaluation of Development Projects and the Choice of Procurement and Implementation Strategies (1993b) 118 141 . Ph.D. thesis, Helsinki School of Economics and Business Administration, Helsinki, Finland Google Scholar
  • Sabberwal R. , Robey D. Reconciling variance and process strategies for studying information systems development. Inform. Systems Res. (1995) 6 4 303 323 LinkGoogle Scholar
  • Sabberwal R. , Elam J. Overcoming problems in information systems development by building and sustaining commitment. Accounting, Management, and Inform. Tech. (1996) 5 3/4 283 309 Google Scholar
  • Schmidt R. Leadership Patterns and Information Technology Usage Patterns in Top Management Teams (1992) . Ph.D. thesis, Indiana University, Bloomington, IN Google Scholar
  • Schmidt R. , Lyytinen K. , Keil M. , Cule P. Identifying software project risks: An international delphi study. (1997) . Submitted for publication Google Scholar
  • Seely Brown J. , Duguid P. Organizational learning and communities of practice: Toward a unified view of working, learning, and innovation. Organ. Sci. (1991) 2 1 40 57 LinkGoogle Scholar
  • Simon H. Rational decision making in business organizations. Amer. Econom. Rev. (1979) 69 4 493 513 Google Scholar
  • Simon H. Theories of bounded rationality. Behavioral Economics and Business Organization (1983) (MIT Press, Cambridge, MA) 160 176 Google Scholar
  • Smolander K. , Tahvanainen V.-P. , Lyytinen K. , Steinholtz B. , et al. How to combine tools and methods in practice—A field study. Proc. CAiSE'90 (1990) Springer-Verlag, Berlin 195 214 CrossrefGoogle Scholar
  • Sørensen C. Adoption of CASE Tools—An Empirical Investigation (1993) . Ph.D. thesis, Department of Mathematics and Computer Science, University of Aalborg, Aalborg, Denmark Google Scholar
  • Swanson B. Organizational designs for software maintenance. Proc. 5th Internat. Conf. on Information Systems (1984) Tucson, AZ 73 81 Google Scholar
  • Swanson B. , Beath C. M. Software Maintenance (1990) (Wiley, Chichester) Google Scholar
  • Starbuck W. Organizations as action generators. Amer. Sociological Rev. (1983) 48 February 91 102 CrossrefGoogle Scholar
  • Staw B. , Fox F. Escalation: The determinants of commitment to a chosen course of action. Human Relations (1977) 30 5 431 450 CrossrefGoogle Scholar
  • Staw B. , Ross J. Behavior in escalation situations: Antecedents prototypes and solutions. Res. Organ. Behavior (1987) 9 39 78 Google Scholar
  • Thambain H. J. , Wilemon D. Criteria for controlling projects according to plan. Project Management J. (1986) 6 2 75 86 Google Scholar
  • Trice H. , Beyer J. Studying organizational cultures through rites and ceremonials. Acad. Management Rev. (1984) 9 4 653 669 CrossrefGoogle Scholar
  • Turner J. , Cotterman W. W. , et al. A comparison of the process of knowledge elicitation with that of requirements determination. Challenges and Strategies for Research in Systems Development (1992) (Wiley, New York) 415 430 Google Scholar
  • van Genuchten M. Why is software late? an empirical study of reasons for delay in software development. IEEE Trans. on Software Engrg. (1991) 17 6 582 590 CrossrefGoogle Scholar
  • van Swede D. , van Vliet H. , Wijers G. , et al. Consistent development: Results of a first empirical study in the relation between project scenario and success. Advanced Information Systems Engineering (1994) (Springer-Verlag, Berlin) 80 93 . Lecture Notes in Computer Science CrossrefGoogle Scholar
  • Waters R. The plan that fell earth. Financial Times (1993) March 12 Google Scholar
  • Weber R. Basic Content Analysis (1985) (Sage Publications, Newbury Park, CA) Google Scholar
  • Willcocks L. , Margetts H. , Willcocks L. Risk and information systems: Developing the analysis. Information Management: The Evaluation of Information Systems Investments (1994) (Chapman-Hall, London, U.K) 208 230 CrossrefGoogle Scholar
  • Williamson O. Markets and Hierarchies: Analysis and Antitrust Implications (1975) (Free Press, New York) Google Scholar
  • Yates J. F. Risk Taking Behavior (1992) (Wiley, Chichester) Google Scholar
  • Zmud R. Management of large software development efforts. MIS Quart. (1980) 4 2 45 55 CrossrefGoogle Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.