ANNIVERSARY ARTICLE: Improving Emergency Responsiveness with Management Science

Published Online:https://doi.org/10.1287/mnsc.1040.0253

References

  • Archibald R. W., Hoffman R. B. (1969) . Introducing technological change in a bureaucratic structure. New York City–RAND Institute, P-4025, New York.Google Scholar
  • Athanassopoulos A. D. Decision support for target-based resource allocation of public services in multiunit and multilevel systems. Management Sci. (1998) 44(2):173–187LinkGoogle Scholar
  • Blum E. H., Drake A., Keeney R., Morse P. The New York City fire project. Analysis of Public Systems (1972) (MIT Press, Cambridge, MA) . Ch. 7.Google Scholar
  • Blumstein A. Crime modeling. Oper. Res. (2002) 50(1):16–24LinkGoogle Scholar
  • Brandeau M., Larson R. C., Swersey A., Ignall E. Extending and applying the hypercube queueing model to deploy ambulances in Boston. Delivery of Urban Services (1986) (North-Holland, New York) . Invited Chapter.Google Scholar
  • Carter G., Ignall E. A simulation model of fire department operations. IEEE Trans. Systems Sci. Cybernetics (1970) SCC-6(4):282–293CrossrefGoogle Scholar
  • Carter G., Ignall E. Virtual measures: A variance reduction technique for simulation. Management Sci. (1975) 21(6):607–616LinkGoogle Scholar
  • Carter G., Rolph J. New York City fire alarm prediction models: I. Box reported serious fires. (1973) . Report R-1214-NYC, The RAND Corporation, Santa Monica, CAGoogle Scholar
  • Carter G., Rolph J. Empirical Bayes methods applied to estimating fire alarm probabilities. J. Amer. Statist. Assoc. (1974) 69(348):880–885CrossrefGoogle Scholar
  • Carter G., Chaiken J., Ignall E. Response areas for two emergency units. Oper. Res. (1972) 20(3):571–594LinkGoogle Scholar
  • Chaiken J. M. Transfer of emergency service deployment models to operating agencies. Management Sci. (1978) 24(7):719–731LinkGoogle Scholar
  • Chaiken J. M., Dormont P. A patrol car allocation model: Background. Management Sci. (1978a) 24(12):1280–1290LinkGoogle Scholar
  • Chaiken J. M., Dormont P. A patrol car allocation model: Capabilities and algorithms. Management Sci. (1978b) 24(12):1291–1300LinkGoogle Scholar
  • Chaiken J. M., Ignall E. An extension of Erlang's formulas which distinguishes individual servers. J. Appl. Probab. (1972) 9(1):192–197CrossrefGoogle Scholar
  • Chaiken J., Walker W., Dormont P. Patrol car allocation model: Executive summary. (1985) . Report R-3087/3-NIJ, The RAND Corporation, Santa Monica, CAGoogle Scholar
  • Chaiken J., Ignall E., Kolesar P., Walker W. Response to the communication on RAND-HUD fire models. Management Sci. (1980) 26(4):422–432LinkGoogle Scholar
  • Chelst K. Deployment of one- vs. two-officer patrol units: A comparison of travel times. Management Sci. (1981) 27(12):213–230LinkGoogle Scholar
  • Chelst K. A public safety merger in Grosse Pointe Park, Michigan—A short and sweet study. Interfaces (1988) 18(4):1–11LinkGoogle Scholar
  • Chelst K. Queueing models for police-fire merger analysis. Queueing Systems (1990) 7:101–124CrossrefGoogle Scholar
  • Colapinto J. The untouchables. New York Times Magazine (2003) October 5):54–59Google Scholar
  • Daley R.Target Blue (1973) (Delacourt Press, New York) Google Scholar
  • Department of Homeland Security (2003) . www.dhs.govGoogle Scholar
  • Dickson P.Think Tanks (1971) (Ballantine Books, New York) 249Google Scholar
  • Dormont P., Hausner J., Walker W. Firehouse site evaluation model: Description and users manual. (1975) . Report R-1618-2-HUD, The RAND Corporation, Santa Monica, CAGoogle Scholar
  • Drake A., Keeney R., Morse P.Analysis of Public Systems (1972) (MIT Press, Cambridge, MA) Google Scholar
  • Fitzsimmons J. A. A methodology for emergency ambulance deployment. Management Sci. (1973) 19(6):627–636LinkGoogle Scholar
  • Green L. A queueing system in which customers require a random number of servers. Oper. Res. (1980) 28:1335–1346LinkGoogle Scholar
  • Green L. A multiple dispatch queueing model of police patrol operations. Management Sci. (1984) 30(6):653–664LinkGoogle Scholar
  • Green L., Kolesar P. A comparison of the multiple dispatch and M/M/c priority queueing models of police patrol. Management Sci. (1984a) 30(6):665–670LinkGoogle Scholar
  • Green L., Kolesar P. The feasibility of one-officer patrol in New York City. Management Sci. (1984b) 30(8):964–981LinkGoogle Scholar
  • Green L., Kolesar P. Testing the validity of a queueing model of police patrol. Management Sci. (1989) 35(2):127–148LinkGoogle Scholar
  • Green L., Kolesar P., Soares J. Improving the SIPP approach for staffing service systems that have cyclic demands. Oper. Res. (2001) 49(4):549–564LinkGoogle Scholar
  • Greenberger M., Crenson M. A., Crissey B. L.Models in the Policy Process (1976) (The Russell Sage Foundation, Basic Books, New York) Google Scholar
  • Halpern J. Fire loss reduction: Fire detectors vs. fire stations. Management Sci. (1979) 25(11):1082–1092LinkGoogle Scholar
  • Hayes F., Drake A., Keeney R., Morse P. From inside the system. Analysis of Public Systems (1972) (MIT Press, Cambridge, MA) . Ch. 1.Google Scholar
  • Henry V.The Compstat Paradigm: Management Accountability in Policing, Business and the Public Sector (2002) (Looseleaf Law Publications, New York) Google Scholar
  • Hitch C.The Economics of Defense in a Nuclear Age (1960) (Harvard University Press, Cambridge, MA) CrossrefGoogle Scholar
  • Hogg J. The siting of fire stations. Oper. Res. Quart. (1968) 19:275–287CrossrefGoogle Scholar
  • Hoos I.Systems Analysis in Public Policy: A Critique (1972) (University of California Press, Berkeley, CA) Google Scholar
  • Ignall E., Carter G., Rider K. An algorithm for the initial dispatch of fire companies. Management Sci. (1982) 28(4):366–378LinkGoogle Scholar
  • Ignall E., Kolesar P., Swersey A., Walker W., Blum E., Carter G., Bishop H. Improving the deployment of New York City's fire companies. Interfaces (1975) 5(2):48–61LinkGoogle Scholar
  • Kaplan E. H., Craft D. L., Wein L. M. Emergency response to a smallpox attack. Proc. National Acad. Sci. (2002) 99:10935–10940CrossrefGoogle Scholar
  • Knapp W. Summary and principal recommendations of the commission to investigate allegations of police corruption. (1972) . The Fund for the City of New York, New YorkGoogle Scholar
  • Kolesar P., Blum E. H. Square root laws for fire engine response distances. Management Sci. (1973) 19(12):1368–1378LinkGoogle Scholar
  • Kolesar P., Rider K. L., Bresher C., Horton R. D. The fire department. Setting Municipal Priorities 1982 (1981) (Russell Sage Foundation, Basic Books, New York) . Ch. 9.Google Scholar
  • Kolesar P., Swersey A., Swersey A., Ignall E. The deployment of urban emergency units: A survey. Delivery of Urban Services. Studies in the Management Sciences (1986) 22(North-Holland, New York) 87–120Google Scholar
  • Kolesar P., Walker W. E. An algorithm for the dynamic relocation of fire companies. Oper. Res. (1974) 22(2):249–274LinkGoogle Scholar
  • Kolesar P., Walker W. E. A simulation model of police patrol operations. (1975) . Report R-1625-NYC/HUD, The RAND Corporation, Santa Monica, CAGoogle Scholar
  • Kolesar P., Walker W. E., Hausner J. Determining the relation between fire engine travel times and travel distances in New York City companies. Oper. Res. (1975a) 23(4):614–627LinkGoogle Scholar
  • Kolesar P., Rider K., Crabill T., Walker W. A queueing linear programming approach to scheduling police cars. Oper. Res. (1975b) 23:1045–1062LinkGoogle Scholar
  • Koopman B. O. The theory of search part I: Kinematic bases. Oper. Res. (1956a) 4:324–346LinkGoogle Scholar
  • Koopman B. O. The theory of search part II: Target detection. Oper. Res. (1956b) 4:503–531LinkGoogle Scholar
  • Koopman B. O. The theory of search part III: The optimum distribution of searching effect. Oper. Res. (1957) 5:613–626LinkGoogle Scholar
  • Larson R. C.Urban Police Patrol Analysis (1972) (MIT Press, Cambridge, MA) Google Scholar
  • Larson R. C., Gass S. I., Harris C. M. Hypercube queueing model. Encyclopedia of Operations Research and Management Science (2001) 373–377Centennial Edition, Kluwer, Boston, MACrossrefGoogle Scholar
  • Larson R. C. Public sector operations research: A personal journey. Oper. Res. (2002) 50(1):135–145LinkGoogle Scholar
  • Larson R. C., Rich T. Travel time analysis of New York City police patrol cars. Interfaces (1987) 17(2):15–20LinkGoogle Scholar
  • Lawless M. W. Institutionalization of management science innovation in police department. Management Sci. (1987) 33(2):244–252LinkGoogle Scholar
  • MacDonald H. Using Compstat against terror: NYPD crime busting system will work against Bin Laden. New York Daily News (2001) November 4Google Scholar
  • Maltz M. D., Pollock S. M., Rothkopf M. H., Barnett A. Operations research in studying crime and justice: Its history and accomplishments. Handbooks in Operations Research and Management Science (1994) 6(North-Holland, Amsterdam, The Netherlands) 201–253CrossrefGoogle Scholar
  • McIntire M. City says closings slow fire response in six areas. New York Times (2003) October 2):B4Google Scholar
  • McKinsey & Company Increasing FDNY's preparedness. (2002) . Report to the City of New York, New York, http://www.nyc.gov/html/fdny/html/mck_report/toc.htmlGoogle Scholar
  • Moore M., Allison G., Bates T., Downing J. (1975) . The fourth platoon. Case C14-75-013, Kennedy School of Government, Harvard University, Cambridge, MAGoogle Scholar
  • Murphy P. V.Commissioner: A View from the Top of American Law Enforcement (1977) (Simon & Shuster, New York) Google Scholar
  • O'Hagan J. Improving the deployment of fire fighting resources. Fire J. (1973) 67(4):42–46Google Scholar
  • Rajan B., Mannur N. R. Covering-location models for emergency situations that require multiple response units. Management Sci. (1990) 36(1):16–23LinkGoogle Scholar
  • RAND CorporationRAND 25th Anniversary Volume (1973) (The RAND Corporation, Santa Monica, CA) Google Scholar
  • Ranzel E. Garelick calls RAND study of city's police a failure. New York Times (1970) October 7Google Scholar
  • Rider K. L. A parametric model for the allocation of fire companies in New York City. Management Sci. (1976) 23(2):146–158LinkGoogle Scholar
  • Sacks S., Grief S. Orlando magic. OR/MS Today (1994) 21(1):30–32Google Scholar
  • Savas E. S. Simulation and cost-effectiveness analysis of New York's emergency ambulance service. Management Sci. (1969) 15(12):B608–LinkGoogle Scholar
  • Savas E. S. The political properties of crystalline H2O: Planning for snow emergencies in New York. Management Sci. (1973) 20:137–145LinkGoogle Scholar
  • Savas E. S. On equity in providing public services. Management Sci. (1978) 24(8):800–808LinkGoogle Scholar
  • Smith D.Report from Engine Company 82 (1969) (Warner Books, New York) Google Scholar
  • Swersey A. J. A Markovian decision model for deciding how many fire companies to dispatch. Management Sci. (1982) 28(4):352–365LinkGoogle Scholar
  • Swersey A. J., Pollock S. M., Rothkopf M., Barnett A. The deployment of police, fire and emergency medical units. Handbooks in Operations Research and Management Science (1994) 6(North-Holland, New York) 151–190Google Scholar
  • Swoveland C., Uyeno D., Vertinsky I., Vickson R. Ambulance locations: A probabilistic enumeration approach. Management Sci. (1973) 29:686–698LinkGoogle Scholar
  • Szanton P., Drake A., Kenney R., Morse P. Analysis and urban government. Analysis of Public Systems (1972) (MIT Press, Chambridge, MA) . Ch. 2.Google Scholar
  • Valinsky D. A determination of the optimum location of fire-fighting units in New York City. Oper. Res. (1955) 4(3):494–512LinkGoogle Scholar
  • Walker W. Firehouse site evaluation model: Executive summary. (1975) . Report R-1618-1-HUD, The RAND Corporation, Santa Monica, CAGoogle Scholar
  • Walker W., Chaiken J., Ignall E.Fire Department Deployment Analysis: A Public Policy Analysis Case Study: The RAND Fire Project (1979) (North-Holland, New York) Google Scholar
  • Wallace D., Wallace R.A Plague on Your House: How New York Burned Down and National Public Health Crumbled (1999) (Verso Press, New York) Google Scholar
  • Wallace R., Wallace D. RAND—HUD fire models. Management Sci. (1980) 26(4):418–422LinkGoogle Scholar
  • Warner G. One-officer patrol cars improve response time. Buffalo News (2003) August 10Google Scholar
  • Wohlstetter A. J., Hoffman F. S., Lutz R. J., Rowen H. S. Selection and use of strategic air bases. (1954) . Report R-266, The RAND Corporation, Santa Monica, CAGoogle Scholar
  • Worth R. Times change, officials say, and so fire houses are closing. New York Times (2003) April 11):D1Google Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.