Learning and Knowledge Depreciation in Professional Services

Published Online:https://doi.org/10.1287/mnsc.1070.0849

References

  • Argote L., Epple D. Learning curves in manufacturing. Science (1990) 247:920–924CrossrefGoogle Scholar
  • Argote L., Beckman S., Epple D. The persistence and transfer of learning in industrial settings. Management Sci. (1990) 36(2):140–154LinkGoogle Scholar
  • Benkard C. L. Learning and forgetting: The dynamics of aircraft production. Amer. Econom. Rev. (2000) 90(4):1034–1054CrossrefGoogle Scholar
  • Darr E., Argote L., Epple D. The acquisition, transfer and depreciation of knowledge in service organizations: Productivity in franchises. Management Sci. (1995) 41(11):1750–1762LinkGoogle Scholar
  • Davidson R., MacKinnon J. G., Mills T. C., Patterson K. Bootstrap methods in econometrics. Palgrave Handbooks of Econometrics: Vol. 1; Econometric Theory (2006) (Macmillan, Basingstoke, UK) Google Scholar
  • Dutton J., Thomas A. Treating progress functions as a managerial opportunity. Acad. Management Rev. (1984) 9(2):235–247CrossrefGoogle Scholar
  • Epple D., Argote L., Devadas R. Organizational learning curves: A method for investigating intra-plant transfer of knowledge acquired through learning by doing. Organ. Sci. (1991) 2(1):58–70LinkGoogle Scholar
  • Epple D., Argote L., Murphy K. An empirical investigation of the microstructure of knowledge acquisition and transfer through learning by doing. Oper. Res. (1996) 44(1):77–86LinkGoogle Scholar
  • Freedman D. A. Bootstrapping regression models. Ann. Statist. (1981) 9(6):1218–1228CrossrefGoogle Scholar
  • Hansen M. T., Nohria N., Tierney T. What is your strategy for managing knowledge? Harvard Bus. Rev. (1999) 77(2):106–116Google Scholar
  • Hirschmann W. B. Profit from the learning curve. Harvard Bus. Rev. (1964a) 42:125–139Google Scholar
  • Hirschmann W. B. The learning curve. Chemical Engrg. (1964b) 71:95–100Google Scholar
  • Ingram P., Simons T. The transfer of experience in groups of organizations: Implications for performance and competition. Management Sci. (2002) 48(12):1517–1533LinkGoogle Scholar
  • March J. G., Sproull L. S., Tamuz M. Learning from samples of one or fewer. Organ. Sci. (1991) 2(1):1–13LinkGoogle Scholar
  • Ofek E., Savary M. Leveraging the customer base: Creating competitive advantage through knowledge management. Management Sci. (2001) 47(11):1441–1456LinkGoogle Scholar
  • Skyrme D. J., Amidon D. M.Creating the Knowledge-Bsaed Business (1997) (Business Intelligence Limited, Wimbledon, London) Google Scholar
  • Stewart T. A.Intellectual Capital—The New Wealth of Organizations (1997) (Doubleday, New York) Google Scholar
  • Vuong Q. Likelihood ratio tests for model selection and non-nested hypotheses. Econometrica (1989) 57:307–333CrossrefGoogle Scholar
  • Wright T. Factors affecting the cost of airplanes. J. Aeronautical Sci. (1936) 3:122–128CrossrefGoogle Scholar
  • Yelle L. E. The learning curve: Historical review and comprehensive survey. Decision Sci. (1979) 10(2):302–328CrossrefGoogle Scholar
INFORMS site uses cookies to store information on your computer. Some are essential to make our site work; Others help us improve the user experience. By using this site, you consent to the placement of these cookies. Please read our Privacy Statement to learn more.