The Influence of Situational Learning Orientation, Autonomy, and Voice on Error Making: The Case of Resident Physicians

References

• Aiken L., West S.Multiple Regression: Testing and Interpreting Interactions (1991) (Sage, London) Google Scholar
• Ames C., Archer J. Achievement goals in the classroom: Student learning strategies and motivation processes. J. Educational Psych. (1988) 80:260–267Crossref, Google Scholar
• Argote L., Ingram P. Knowledge transfer in organizations: A basis for competitive advantage in firms. Organ. Behav. Human Decision Processes (2000) 82:150–169Crossref, Google Scholar
• Argyris C., Schon D.Organizational Learning (1978) (Addison-Wesley, Reading, MA) Google Scholar
• Beliese P. D., Klein K. J., Kozlowski S. W. J. Within-group agreement, non-independence, and reliability. Multilevel Theory, Research, and Methods in Organizations (2000) (Jossey-Bass, San-Francisco) 349–381Google Scholar
• Beliese P. D., Dragow F., Schmitt N. Multilevel random coefficient modeling in organizational research. Measuring and Analyzing Behavior in Organizations (2002) (Jossey-Bass, San Francisco) 401–445Google Scholar
• Belsley D. A., Kuh E., Welsch R. E.Regression Diagnostics (1980) (John Wiley & Sons, New York) Crossref, Google Scholar
• Bentler P. M.EQS 6 Structural Equations Program Manual (2002) (Multivariate Software, Encino, CA) Google Scholar
• Brinkman W. B., Geraghty S. R., Lanphear B. P., Khoury J. C., Gonzalez J. A., DeWitt T. G., Britto M. T. Evaluation of resident communication skills and professionalism: A matter of perspective. Pediatrics (2007) 118:1371–1379Crossref, Google Scholar
• Brown S. P., Leigh T. W. A new look at psychological climate and its relationship to job involvement, effort, and performance. J. Appl. Psych. (1996) 81:358–368Crossref, Google Scholar
• Button S. B., Mathieu J. E., Zajac D. M. Goal orientation in organizational research: A conceptual and empirical foundation. Organ. Behav. Human Decision Processes (1996) 67:26–48Crossref, Google Scholar
• Carroll J. S. Organizational learning activities in high-hazard industries: The logic underlying self-analysis. J. Management Stud. (1998) 35:699–717Crossref, Google Scholar
• Choo A. S., Linderman K. W., Schroeder R. G. Method and psychological effects on learning behaviors and knowledge creation in quality improvement projects. Management Sci. (2007) 53:437–451Link, Google Scholar
• Cropanzano R., Byrne Z. S. When it's time to stop writing policies: An inquiry into procedural injustice. Human Resource Management Rev. (2001) 11:31–54Crossref, Google Scholar
• Drach-Zahavy A. The proficiency trap: How to balance enriched job designs and the team's need for support. J. Organ. Behav. (2004) 25:979–996Crossref, Google Scholar
• Dragoni L. Understanding the emergence of state goal orientation in organizational work groups: The role of leadership and multilevel climate perceptions. J. Appl. Psych. (2005) 90:1084–1095Crossref, Google Scholar
• Dutton J. E., Ashford S. J. Selling to top management. Acad. Management Rev. (1993) 18:397–428Crossref, Google Scholar
• Edmondson A. C. Learning from mistakes is easier said than done: Group and organizational influences on the detection and correction of human error. J. Appl. Behavioral Sci. (1996) 32:5–28Crossref, Google Scholar
• Edmondson A. C. Psychological safety and learning behavior in work teams. Admin. Sci. Quart. (1999) 44:350–383Crossref, Google Scholar
• Farh J., Scott W. E. The experimental effects of “autonomy” on performance and self-reports of satisfaction. Organ. Behav. Human Decision Processes (1983) 31:203–222Crossref, Google Scholar
• Gaba D. M. Structural and organizational issues on patient safety: A comparison of health care to other high-hazard industries. California Management Rev. (2000) 43:83–102Crossref, Google Scholar
• Gaba D. M., Howard S. K. Fatigue among clinicians and the safety of patients. New England J. Medicine (2002) 347:1249–1255Crossref, Google Scholar
• Gardner W., Mulvey E. P., Shaw E. C. Regression analysis of counts and rates: Poisson, overdispersed Poisson, and negative binomial models. Psych. Bull. (1995) 118:392–404Crossref, Google Scholar
• Godard J. High performance and the transformation of work? The implications of alternative work practices for the experience and outcomes of work. Indust. Labor Relations Rev. (2001) 54:776–805Crossref, Google Scholar
• Hackman J. R., Oldham G. R. Motivation through the design of work: Test of a theory. Organ. Behav. Human Performance (1976) 16:250–279Crossref, Google Scholar
• Hu L. T., Bentler P. Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Model. (1999) 6:1–55Crossref, Google Scholar
• James L. R., Demaree R. G., Wolf G. Estimating within-group interrater reliability with and without response bias. J. Appl. Psych. (1984) 69:85–98Crossref, Google Scholar
• Katz D., Kahn R. L.The Social Psychology of Organizations (1978) (John Willey & Sons, New York) Google Scholar
• Katz-Navon T., Naveh E., Stern Z. Safety climate in health care organizations: A multidimensional approach. Acad. Management J. (2005) 48:1075–1089Crossref, Google Scholar
• Kohn L. T., Corrigan J. M., Donaldson M. S.To Err is Human: Building a Safer Health System (1999) (Institute of Medicine, National Academy Press, Washington, D.C.) Google Scholar
• Landrigan C. P., Rothschild J. M., Cronin J. W., Rainu M. D., Burdick E., Katz J. T., Lilly C. M., Stone P. H., Lockley S. W., Bates D. W., Czeisler C. A. Effect of reducing interns' work hours on serious medical errors in intensive care units. New England J. Medicine (2004) 351:1838–1848Crossref, Google Scholar
• Langfred C. W. Too much of a good thing? Negative effects of high trust and individual autonomy in self-managing teams. Acad. Management J. (2004) 47:385–399Crossref, Google Scholar
• Langfred C. W., Moye N. A. Effects of task autonomy on performance: An extended model considering motivational, informational, and structural mechanisms. J. Appl. Psych. (2004) 89:934–945Crossref, Google Scholar
• Leape L. L. Reporting of adverse events. New England J. Medicine (2002) 347:1633–1638Crossref, Google Scholar
• Leape L. L., Berwick D. M. Five years after to err is human: What have we learned? J. Amer. Medical Assoc. (2005) 293:2384–90Crossref, Google Scholar
• LePine J. A., Van Dyne L. Predicting voice behavior in work groups. J. Appl. Psych. (1998) 83:853–868Crossref, Google Scholar
• Littell R. C., Milliken G. A., Stroup W. W., Wolfinger R. D., Schabenberger O.SAS for Mixed Models (2006) 2nd ed.(SAS Institute, Cary, NC) Google Scholar
• Lockley S. W., Cronin J. W., Evans E. E., Case B. E. Effect of reducing interns' weekly work hours on sleep and attentional failures. New England J. Medicine (2004) 351:1829–1838Crossref, Google Scholar
• March J. G. Exploration and exploitation in organizational learning. Organ. Sci. (1991) 2:71–87Link, Google Scholar
• Mathieu J., Ahearne M., Taylor S. R. A longitudinal cross-level model of leader and salesperson influences on sales force technology use and performance. J. Appl. Psych. (2007) 92:528–537Crossref, Google Scholar
• McDonald C. J., Weiner M., Hui S. L. Deaths due to medical errors are ex-aggregated in the Institute of Medicine Report. J. Amer. Medical Assoc. (2000) 284:93–95Crossref, Google Scholar
• Migdley C., Kaplan A., Middleton M., Maehr M. L., Urdan T., Anderman L. H., Anderman E., Roeser R. The development and validation of scales assessing students' achievement goal orientations. Contemporary Educational Psych. (1998) 23:113–131Crossref, Google Scholar
• Miller C. C., Cardinal L. B., Glick W. H. Retrospective reports in organizational research: A reexamination of recent evidence. Acad. Management J. (1997) 40:189–204Crossref, Google Scholar
• Morrison E. W., Milliken F. J. Organizational silence: A barrier to change and development in a pluralistic world. Acad. Management Rev. (2000) 25:706–725Crossref, Google Scholar
• Naveh E., Katz-Navon T., Stern Z. Patient treatment errors: A safety climate approach. Management Sci. (2005) 51:948–960Link, Google Scholar
• Naveh E., Katz-Navon T., Stern Z. Readiness to report medical treatment errors: The effects of safety procedures, safety information, and priority of safety. Medical Care (2006) 44:117–123Crossref, Google Scholar
• Perrow C.Normal Accidents: Living with High-Risk Technologies (1984) (Basic Books, New York) Google Scholar
• Raudenbush S. W., Bryk A. S.Hierarchical Linear Models: Applications and Data Analysis Methods (2002) (Sage Publications, Thousand Oaks, CA) Google Scholar
• Reason J.Managing the Risks of Organizational Accidents (1997) (Ashgate Publishing Limited, Hants, UK) Google Scholar
• Rulke D. L., Galaskiewicz J. Distribution of knowledge, group network structure, and group performance. Management Sci. (2000) 46:612–625Link, Google Scholar
• SAS Institute The GLIMMIX procedure. (2006) June). http://support.sas.com/rnd/app/papers/glimmix.pdfGoogle Scholar
• Satorra A., Bentler P. M., von Eye A., Clogg C. C. Corrections to test statistics and standard errors in covariance structure analysis. Latent Variable Analysis: Applications to Developmental Research (1994) (Sage, Newbury Park) 399–419Google Scholar
• Saxberg B. O., Slocum J. W. The management of scientific power. Management Sci. (1968) 14:473–489Link, Google Scholar
• Schneider B.Organizational Climate and Culture (1990) (Jossey-Bass, San Francisco) Google Scholar
• Stern Z. Opening Pandora's box: Residents' work hours. Internat. J. Quality in Health Care (2003) 15:103–105Crossref, Google Scholar
• Tracey J. B., Tannenbaum S. I., Kavanagh M. J. Applying trained skills on the job: The importance of the work environment. J. Appl. Psych. (1995) 80:239–252Crossref, Google Scholar
• Van der Linden D., Frese M., Sonnentag S. The impact of mental fatigue on exploration in a complex computer task: Rigidity and loss of systematic strategies. Human Factors (2003) 45:483–494Crossref, Google Scholar
• Van Dyck C., Frese M., Baer M., Sonnentag S. Organizational error management culture and its impact on performance: A two-study replication. J. Appl. Psych. (2005) 90:1228–1240Crossref, Google Scholar
• Van Dyne L., Ang S., Botero I. C. Conceptualizing employee silence and employee voice as multidimensional constructs. J. Management Stud. (2003) 40:1359–1392Crossref, Google Scholar
• West M. A., Farr J. L.Innovation and Creativity at Work: Psychological and Organizational Strategies (1991) (John Wiley & Sons, Hoboken, NJ) Google Scholar
• Winters D., Latham G. The effect of learning versus outcome goals on a simple versus a complex task. Group Organ. Management (1996) 21:236–250Crossref, Google Scholar